Forum Thread

Too many alerts

rcairflyer 198 79 May 1, 2016 at 02:25 PM
I've gotten hundreds of alerts today where I normally get only a few. Something about the alerts has changed. I paused all of mine. Is anybody else seeing this?

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Last Edited by bryantq May 11, 2016 at 11:51 AM
Update: Tues, May 10, 2016:

An error occurred on Tuesday, May 10, resulting in daily summaries sending individual emails for all the matches. We deeply regret this bug and apologize for the inconvenience and amount of email you may have received. We thank you for your patience and understanding. Please rest assured that we have pushed out a hotfix and are taking immediate action to resolve this issue!

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#3
Quote from rcairflyer View Post :
I've gotten hundreds of alerts today where I normally get only a few. Something about the alerts has changed. I paused all of mine. Is anybody else seeing this?
It looks like you may have created a deal alert yesterday for any thread. If you pause or delete that deal alert, then you should receive less deal alerts. Let us know if it solves your issue.
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#4
Quote from lalullaby View Post :
It looks like you may have created a deal alert yesterday for any thread. If you pause or delete that deal alert, then you should receive less deal alerts. Let us know if it solves your issue.
Yes, I had a deal alert for any thread, but it was for ++++ threads and I had set it up long ago. Why would my alert results go from quiet to spam in one day when I hadn't touched it?
People were generous with upvotes or something changed. I deleted the alert.
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#5
Quote from rcairflyer View Post :
Yes, I had a deal alert for any thread, but it was for ++++ threads and I had set it up long ago. Why would my alert results go from quiet to spam in one day when I hadn't touched it?
People were generous with upvotes or something changed. I deleted the alert.
According to our database, it was recently created - that being said, we'll have to look into it to see if there's any weird bugs, but perhaps you can answer some of the following questions:

Was the alert original for 4+ thumbs, or did you recently change that
In regards to the email alerts you received, did they match the criteria originally set with that alert?
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#6
Quote from bryantq View Post :
According to our database, it was recently created - that being said, we'll have to look into it to see if there's any weird bugs, but perhaps you can answer some of the following questions:

Was the alert original for 4+ thumbs, or did you recently change that
In regards to the email alerts you received, did they match the criteria originally set with that alert?
I deleted the alert, but I think it was for 2+

I received 40 to 50 emails starting on 5/1 at 10:38AM EDT. They looked like
> Any thread (rating alert): Lego Dimensions Starter Pack for Wii U for 32.49 at Target.com

When did I create that alert? I did not receive emails like this previously.
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#7
I have had the exact same thing happen this week (hundreds spam alert per day).
Mine was also set for Any, 2+.
I changed it to 5+ to try and reset it thinking site settings had broke.
To test I clicked Show Matches: it matched 50k deals (one every few minutes going backwards).
I looked at the list, and realized EVERY POST seems to be getting 20+ thumbs no matter how crappy it is.

So, either SD ppl became super generous with thumbs, or some new spambots joined on, or posters have all found a way to give themselves dozens of ++.

Anyway, unless there is an official fix, everyone should be recommended to disable any Alerts based on rating+ alone.
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#8
I just got 70+ emails titled "Deal Alerts Summary for May 10, 2016", one per deal, where normally I get one email with all of them listed.
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#9
I just got about 300 alerts for deal alerts summary.... you have something going on...I just paused all alerts
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#10
Quote from RowdyReptile View Post :
I just got 70+ emails titled "Deal Alerts Summary for May 10, 2016", one per deal, where normally I get one email with all of them listed.
Quote from OP View Post :
I just got about 300 alerts for deal alerts summary.... you have something going on...I just paused all alerts
I sincerely apologize for this - we released an update today that broke the summaries. We're rolling out a hotfix immediately.

Quote from ReekRend View Post :
I have had the exact same thing happen this week (hundreds spam alert per day).
Mine was also set for Any, 2+.
I changed it to 5+ to try and reset it thinking site settings had broke.
To test I clicked Show Matches: it matched 50k deals (one every few minutes going backwards).
I looked at the list, and realized EVERY POST seems to be getting 20+ thumbs no matter how crappy it is.

So, either SD ppl became super generous with thumbs, or some new spambots joined on, or posters have all found a way to give themselves dozens of ++.

Anyway, unless there is an official fix, everyone should be recommended to disable any Alerts based on rating+ alone.
Users are indeed voting more, 2+ thumbs is a pretty low threshold. I checked into your deal alerts and yours was created that way seemingly intentionally at first. However, we have not made any sudden changes that should've affected the volume of your emails that you were not already receiving.
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Last edited by bryantq May 10, 2016 at 08:44 PM
#11
I also have 100 alerts in my email. I have an alert for 'Hot Deals' 3 thumbs and it looks like I'm receiving the alerts one by one instead of a daily summary (a single email) at night like I usually do.
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#12
Me too. A whole boatload!! I haven't even added any alerts, etc.
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#13
Quote from disk View Post :
I also have 100 alerts in my email. I have an alert for 'Hot Deals' 3 thumbs and it looks like I'm receiving the alerts one by one instead of a daily summary (a single email) at night like I usually do.
Quote from TowHead View Post :
Me too. A whole boatload!! I haven't even added any alerts, etc.
a hotfix was applied so this should not happen again, sorry all.
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#14
I just got hit ten minutes ago at 9:14PM PST, hundreds of emails.
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#15
Quote from stealth916 View Post :
I just got hit ten minutes ago at 9:14PM PST, hundreds of emails.
Same here I'm still getting spammed with alerts. Over 200+ now in the past 15 minutes.
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