Forum Thread

How to check Tracfone balance?

jfgary 102 27 May 7, 2016 at 07:48 PM
I have used Tracfone for over 15 years and never had a problem checking my balance until I got an Android. I have tried their website and the phone as well as various links on the web and all it will show is my service end date. Apparently others are having the problem as I Googled it and checked out You Tube. Anyone know how to find out their minutes and text balance on an Android?

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#2
Quote from jfgary View Post :
I have used Tracfone for over 15 years and never had a problem checking my balance until I got an Android. I have tried their website and the phone as well as various links on the web and all it will show is my service end date. Apparently others are having the problem as I Googled it and checked out You Tube. Anyone know how to find out their minutes and text balance on an Android?
There's a TracFone App but it doesn't always work. What model phone / network?

Dial *777*1#
or check http://www.fastactportal.com/static/balance
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Joined Sep 2007
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#3
Quote from jkee View Post :
There's a TracFone App but it doesn't always work. What model phone / network?

Dial *777*1#
or check http://www.fastactportal.com/static/balance
Yep already tried that and it does not work. I have an LG Ultimate on Verizon.
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#4
*777*1# is for GSM phones.

Do you have the TF app installed? My account / fastact websites function sporadically, try again in a few days. Is this a tracfone phone or byop?

Try texting the word BALANCE or USAGE to 611611
Lots of discussion on howardforums
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Last edited by jkee May 8, 2016 at 08:09 AM
Joined Sep 2007
L3: Novice
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Original Poster
#5
Quote from jkee View Post :
*777*1# is for GSM phones.

Do you have the TF app installed? My account / fastact websites function sporadically, try again in a few days. Is this a tracfone phone or byop?

Try texting the word BALANCE or USAGE to 611611
Lots of discussion on howardforums
already tried the app--no go. Will try the text. Thanks
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#6
not sure if it's different, but us Verizon users txt
#BAL
#DATA
#MIN
#PMT
#UPG
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#7
Quote from jfgary View Post :
already tried the app--no go. Will try the text. Thanks
Give these a read
http://www.howardforums.com/showt...ng-Balance
http://www.howardforums.com/showt...cfone-BYOP

SMS to 611611 will be the most reliable. Generally checking balance works best on weekdays during business hours (when somebody's around to fix whatever is constantly breaking).

It may help to power cycle your phone and to dial *22890 and reboot or *228 option 1 and reboot.
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