Convert free year of Office 365 Personal to Home?
I just bought a Lumia 950, which includes a year of Office 365 Personal.
But my family already has a 5-user Office 365 Home subscription. No problem, right? Last year in the same scenario with a different MS product, when I redeemed the offer, the MS site recognized my existing Home subscription, and offered to convert the year of Personal to 9 months of Home. Perfect!
Yesterday when I expected the same offer, the site had a bizarre message about deactivating all my other users in order to add the free year to my account. And no method to convert it to Home. Online chat with a rep seemed to confirm that limitation.
Anyone have any recent info on this? Is my free year of Office 365 Personal now useless? I can't imagine what Microsoft is thinking - just seems to irritate current customers.