Forum Thread

Windows Store "Purchase Error"

repitall 2,155 543 May 12, 2016 at 02:11 PM
Dell Venue 8 with Windows 8.1 installed. After having previously downloaded an app and I need to re-install it, I get "Purchase Error" banner. It says that need to "check system requirements". This app ran fine before and I can install other apps fine.

Have searched and tried Windows update suggestions and restarting Windows Update service and other things mentioned but no luck.

Any suggestions?

3 Comments

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#2
Knowing which app might be helpful?
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Joined Jul 2005
killroy was here
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#3
it is entirely possible you were running an older version of the app that was compatible with 8.1 and the app was updated and only compatible with 10 now.
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so i spent time making a signature. only to realize that you couldn't put an image in the signature. please enjoy the link to my signature, assuming it works.

http://imgur.com/FtBghZ2
Joined Dec 2008
L7: Teacher
2,155 Posts
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Original Poster
#4
App is Zynga Poker and I don't believe it was updated recently. Tried to update Dell Venue 8 to Win 10, but to many problems and went back to 8.1.
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