Kaspersky Rebates - Sending UPCs but they claim they are not getting them.
I always take pics of everything I mail in and keep in its folder. I feel very sure all required info was sent to them. I've never ever had any issues with Kaspersky so this is a recent issue that has cropped up.
The only way I'm finding out is when I receive rebate checks for rebates sent after so I call to see the status of the older rebates and then they tell me I was denied because I was missing the UPC. I let them know that I had no idea and no one notified me. They claim that I was sent notification when I was not. I never received any type of notification.
I just found this odd why all of a sudden this is happening.
They do allow me to fax in that page they claim was missing and they will send me a check but I still find it strange that they are claiming they didn't receive it and then claim they sent me notice that I never received.