Forum Thread

Moving old SSD into a new computer build - Mouse and Keyboard not working now

TeamSharkie 2,837 320 May 28, 2016 at 12:34 AM
I recently built a new computer with all new mobo, gpu, psu, etc. However, I wanted to move my old SSD into the new computer and keep all my existing programs. I know that you can't just take the hard drive and install it into the new computer because it's tied to the existing motherboard.

I used Acronis True Image and Acronis Universal Restore as it can restore an image to dissimilar hardware, which is the case here.
I downloaded all of the necessary chipsets and drivers for the new mobo beforehand and had Acronis Universal Restore install those into the image. For reference, I grabbed the drivers from the Asus website (https://www.asus.com/Motherboards...Desk_Downl... ) and added the folders for Chipset, Audio, VGA, LAN, USB, and Utilities. After it completed and I rebooted, I was actually able to get to my old log-in screen.

However, this is where I'm stuck because neither the mouse or keyboard seem to be working so I cannot enter my password to log in. I've tried plugging them into different ports but none work. I know I added the drivers for the USB, but I just can't figure out what's going on. When I restart the computer, the mouse and keyboard work because I am able to go into BIOS. But as soon as it gets to the log-in screen, both stop working. Does anyone have any ideas what went wrong? I'm so close but just can't get past this last step.

It's an ASUS Z170-A mobo with an Intel i7-6700 Skylake processor.

Even worse, now I can't use the hard drive in my old computer either because it has the chipsets and drivers of the new mobo. I can still see all my files and programs when I use Acronis, I just can't boot into Windows anymore.

6 Comments

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Joined Jun 2005
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#2
f8 enable unsigned drivers
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Joined Jun 2008
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#3
get a PS/2 adapter or old keyboard?

or change USB modes in Bios
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Last edited by Left4Deal May 28, 2016 at 08:57 AM
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#4
Be sure that you have the keyboard and mouse plugged in to the USB ports on the back. Sometimes the front ports don't work soon enough in the boot process for them to see the i/o request.

There is one more variable that you didn't mention. Has this motherboard ever worked? Could be that the board itself has a problem. Frown
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#5
would agree with harry. and also check if you plugged it in a 3.0 disk.
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#6
Quote from HarryH3 View Post :
Be sure that you have the keyboard and mouse plugged in to the USB ports on the back. Sometimes the front ports don't work soon enough in the boot process for them to see the i/o request.

There is one more variable that you didn't mention. Has this motherboard ever worked? Could be that the board itself has a problem. Frown
Quote from surgicalprocedures View Post :
would agree with harry. and also check if you plugged it in a 3.0 disk.

All these could be correct and are worth trying.

As for the clone to dissimilar hardware it still could be related to this. A clean format and a reinstall is going to be the best route to go. I assume you have a backup of your programs or can reinstall from downloading? Yes it's a pain to do but it's really the best thing to do when building a new system and start completely fresh. What you did is possible it's just nor supported or recommended, its more for disaster recovery.

On a related note the new system I built last month I had a bad MB from amazon, and the second one I had a little trouble getting it to boot with my m.2 NVME drive. Ended up getting it going at first with a Hard drive from a Win 8 laptop and then the NVME worked. The strange thing that I was suprised about was W8 booted and was fine on 100% different hardware, Granted I wouldn't use it like this but I was suprised it booted yet.
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Vague questions receive vague answers . . . . . .
#7
Are you using Acronis True Image 2015? If so, read the following article: https://kb.acronis.com/content/48698
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