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Cricket Wireless credit for 06/03/16 service outage "YMMV"

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Last Edited by thestreetlight June 7, 2016 at 02:56 PM
Cricket Wireless had service outage on 06/03/16. Just had chat with customer service. They credited the account with $25 as "Manager Courtesy Credit". We had 5 lines in the account.

Cricket customer service [cricketwireless.com]
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#2
Quote from marhere View Post :
Cricket Wireless had service outage on 06/03/16. Just had chat with customer service. They credited the account with $25 as "Manager Courtesy Credit". We had 5 lines in the account.
i cant even find the chat link on their website anymoreLMAO.
i dont really want to call them.
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Joined Sep 2011
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#3
Quote from thehash View Post :
i cant even find the chat link on their website anymoreLMAO.
i dont really want to call them.
here you go
Cricket [cricketwireless.com]
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#4
Quote from bluekiwi View Post :
here you go
Cricket [cricketwireless.com]
i was talking about their online chat. i guess ill have to call them
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#5
i ported my number out and got a refund of what i hadn't yet used for the month. i was not happy about the whole thing, and happened to be moving to total wireless at the end of the month.. but because of the outage i pushed that up, and had them refund the money back for the service i hadn't used but prepaid for.
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#6
Quote from MysteriousKarma View Post :
i ported my number out and got a refund of what i hadn't yet used for the month. i was not happy about the whole thing, and happened to be moving to total wireless at the end of the month.. but because of the outage i pushed that up, and had them refund the money back for the service i hadn't used but prepaid for.
I'm going to total as well, how is it
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#7
Quote from thehash View Post :
i was talking about their online chat. i guess ill have to call them
that has an online chat feature right next to the call us box, just takes a couple of seconds longer to load than the rest of the page LMAO
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#8
For me, it is not worth the trouble and frustration to get $5. The outage is over, and I have moved on. Service worked well today, when I needed it. I will save this karma for something more important.
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#9
So anyone else requested the credit and got it ? What to ask ?
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#10
nope tried and no credit
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#11
Just chat and got $25 credit back because I have 5 lines in the account.
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#12
Just chatted and received $25 credit.

Daniel M: Welcome to Cricket Nation! This is Daniel. What can I help you with today?
Me: hi
Daniel M: Hi (:
Me: i heard that we can have $25 credits for the 6-3 outage for a 5-line service
Me: and it's called "Manager Courtesy Credit"
Daniel M: That promotion expired two minutes ago ): Just kidding =D. I'll be more than glad to assist you on this!
Daniel M: Let’s start with your phone number and account PIN please.
Me: try @@@@
Daniel M: Correct!
Daniel M: May I access your account information to discuss products offered by Cricket? It is your right and our duty under federal law to protect this information. Your decision will not affect your Cricket service.
Me: yes
Daniel M: Thank You!
Daniel M: Done! the $25 credit has been given
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#13
about 12 min $25 off next bill for 5 lines 5 x $5 = $25
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#14
any credit for 1 line? sounds like everyone getting the $25 has 5 lines
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#15
I have had cricket for over a year and that was the first time I couldn't use my phone. I would say that is pretty Good. all providers go down once in awhile.
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