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Halo 5: Guardians Limited Edition for Xbox One $39.99 at Microsoft Store

oFlamingo 1,843 4,150 June 17, 2016 at 02:23 PM in Review (6)
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Last Edited by oFlamingo June 17, 2016 at 10:32 PM
Save up to 80% on Select Xbox Games and Accessories
at the Microsoft Store

Including Halo 5: Guardians Limited Edition for Xbox One $99.99 $39.99
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8 Comments

1

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#2
Dead Rising 3 for Xbox One is still showing $49.99 and Call of Duty: Advanced Warfare for Xbox is still showing $49.99 for me and not $9.99 as advertised on the leading page.
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#3
Quote from thatguyyouknow View Post :
Dead Rising 3 for Xbox One is still showing $49.99 and Call of Duty: Advanced Warfare for Xbox is still showing $49.99 for me and not $9.99 as advertised on the leading page.

I'm wondering if you'd bought them and took a screenshot of the entire page if their customer service would have no choice but to honor the list price of $9.99. If refused simply cancel the order.
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#4
I called MS Store Support at 1-877-696-7786 where I was asked to email them directly at stream.msstoresales@convergys.com and include both a screenshot and address link in the email. They do acknowledge that they do see it advertised, but that the product page states $49.99 so they cannot and will not drop the price. I do not understand that logic whatsoever. Initially they'd told me it's priced at $9.99 for Xbox Gold members only (which I belong to) which isn't true because I'd received an email promotion directly from the MS Store which is completely separate from the Xbox Store. Ryse and Forza Motorsport 5 are also priced wrong on their product pages and are advertised at $9.99. I asked to speak to a supervisor and they said he's escalated the matter and they're looking into technical issues. They gave me a case no. and said I'll receive a callback later. I won't hold my breath.
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#5
Dead Rising 3 for $9.99 I got nowhere with live chat and calling. They basically told me once they fix it then I can buy it and to keep checking back on the store website.
I have never purchased from the Microsoft store before but my first impression is that their customer service sucks.
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#6
They are apparently notorious for this type of stuff and I have had them deny fulfilling orders in the past. They will fulfill orders by others placed long after someone else placed theirs and suddenly come back and tell you the game is out-of-stock, which you know isn't true because the stores have the games and then they suddenly show up back in stock a few days after the Sale.

Very poor practices in my opinion.
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#7
Hi everyone,

First post, so go easy. Microsoft store has Halo 5: Guardians Limited Edition for $39.99 on their site.

https://www.microsoftstore.com/st....323632200
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Last edited by NicholasN7408 June 20, 2016 at 11:59 AM
#8
it's 37.07 in Amazon, good try though OP
https://www.amazon.com/gp/aw/d/B0...ref=plSrch
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#9
Customer Service was able to apply the discount on Dead Rising 3 and Call of Duty: Advanced Warfare. Since I purchase two of each, they actually could not discount the full $160, but only $150. They are going to credit back to me the $10.00 3 days later when they call me back. Make sure to get an Incident #.
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