Forum Thread

Need help with data recovery

Geronemo3 855 57 June 17, 2016 at 03:22 PM
Hi,
Recently while organizing my desk I put the wrong power cord in my Seagate Backup Plus Desktop 5tb drive. I had a funny smell, realized what was going on and unplugged it. The drive didn't spin, click or anything after putting in right cable cord.

I used a sata to USB 3 docking station to confirm that it was still not working, not spinning at all.
A friend replaced the control board and it started spinning like usual, no clicking or weird sound. Now it's not getting recognized my windows, my friend is saying master boot record might be corrupt or deleted.

Do u guys know of any data recovery software I can use to recover data. It's is NTFS file system USB drive.

Professional data recover guys are saying $300 is least they charge for anything doesn't matter how small the problem might be.

Thanks

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#2
port the chip's data too? just swap PCB won't work.
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#3
Quote from Left4Deal View Post :
port the chip's data too? just swap PCB won't work.
U mean the ROM chip. let me know. thanks
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#4
yes the ROM. if he did, maybe have to ship to the PROs.
i don't think it's MBR problem, if doesn't show up on device manager or even disk manager.
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#5
Try downloading a Linux distro and burn to dvd. Then boot off the dvd and see if you can mount it. Lots of tutorials online.

Also if possible try connecting it directly inside a desktop vs over usb, I've had better success that way.
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#6
Quote from jeneaston View Post :
Try downloading a Linux distro and burn to dvd. Then boot off the dvd and see if you can mount it. Lots of tutorials online.

Also if possible try connecting it directly inside a desktop vs over usb, I've had better success that way.
This is good advice.
A very simple GNU/Linux distro is Puppy Linux (or Fatdog for 64bit). Knoppix is a popular distro for repair/recovery.
Check out GNU ddRescue. This is for recovering data from hard drives.
I like to install the distro to a flash drive and then update, install all the packages I want and then boot the distro and do repairs/recovery.
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Last edited by jopho June 27, 2016 at 12:36 PM
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#7
In this situation you most likely have a hardware problem, not a Software situation. Since things were fried and boards replaced and still not mounting you probably need a pro.

while I have not used them personally I have heard good things about http://myharddrivedied.com/hard-drive-recovery they have a low drive evaluation cost.
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#8
Hi guys.
The drive is spinning after changing the PCB but obviously Device manager doesn't see it.
I will have to send it in for ROM chip unsoldering/soldering as I don't want to risk anything.

I am trying the above mentioned Linux distro method.

My new desktop will arrive next week so I will try a USB docking station now since my NUC can't take a SATA drive directly.

thanks.
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#9
Get a Hiren's boot drive and use the recovery tools within. It has saved a ton of data for me, for damaged external drives.
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