I want to cancel this highly suspicious eBay sale, but how?
The shipping address is in NJ, c/o a freight company with Zambia in the name. When I Googled the address, it came up as a microbrewery. Initially, the buyer's user ID was registered in Zambia. As of last night, it shows as registered in the UK.
I have been unable to file an unpaid item alert because eBay says that the item has been paid.
I called eBay last night. The rep I spoke with was not helpful. I explained my concerns. He told me that the item shows as paid in my Paypal account. It did not on my end. He said that he did not see any suspicious activity on the buyer's account.
When I reiterated my concerns, he suggested that I cancel the transaction. I asked if the buyer could leave me negative feedback and he said no.
Today I received a follow up note from the buyer claiming that he contacted his bank and that there is a "maintenance issue" and that he will keep me updated.
Strangely enough, my Paypal balance now reflects the amount of this payment, but the transaction does not show in my account. somehow, I was able to find the transaction when I clicked on 'view transaction' through eBay.
I do *not* want to ship the laptop to this individual due to the oddities of this case. I am seeking advice here.
I am concerned that if I refund the payment, that somehow I may lose that amount of money from my PP account. If I try to cancel the sale, the buyer might not agree.
How do I end this ASAP without negative consequence to me?