Forum Thread

PS4 won't read discs

Novakingwai 2,145 263 July 12, 2016 at 06:01 PM
when I insert a disc (movie or game) into the PS4 it does nothing. It won't give an error message of any kind. When I eject the disc it ejects no problem. I've already gone into safe mode, rebuilt the database, did an update via Internet in Safe mode, got a DVD cleaner with brushes in it.

Smilie

4 Comments

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#2
Sounds like a call to Sony is in order.

Do you hear the disk spin up? Or the disk icon appear is the menu?
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#3
you have done what you could. call the sony service center. hope it still has warranty.
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Joined Jul 2013
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#4
It has a warranty as long as I can give a receipt when I bought it.
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#5
Unplug from wall for a few minutes. Use a wet cleaner. Use a new disk.
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