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Susan Bloom Opinionsite redemption inquiries

iced-coffee 16,264 7,933 July 18, 2016 at 08:04 AM in Question
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I just wanted to post a heads up that back on 6/3 I had redeemed my points which were enough for a $150 check that was suppose to arrive in the mail within 4-5 weeks.

I just realized that I never received it and it has now been well over 5 weeks.

I found their contact phone # and decided to call them to check on the status of my check.

If anyone else needs to follow up with them on a recent redemption request, here is their contact phone number as after I dialed I went directly to the operator and spoke with her:

212-391-5243

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Joined May 2005
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#2
I emailed them on Friday for this very same issue, but no one has replied Frown
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Joined Aug 2007
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#3
Quote from finzz2dlft View Post :
I emailed them on Friday for this very same issue, but no one has replied Frown
So sorry to hear that as at least I am not alone.

I strongly suggest you give them a call as the number I posted is their corporate headquarters.

I spoke with an operator and provided the date and time of the redemptions and $ amounts.

She took my contact info down and told me she would forward it to the appropriate department and someone will get back to me.
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Quote from iced-coffee View Post :
So sorry to hear that as at least I am not alone.

I strongly suggest you give them a call as the number I posted is their corporate headquarters.

I spoke with an operator and provided the date and time of the redemptions and $ amounts.

She took my contact info down and told me she would forward it to the appropriate department and someone will get back to me.

thank you!! hug I will do that and post here what happens.
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#5
Quote from finzz2dlft View Post :
thank you!! hug I will do that and post here what happens.
hug Anytime! So far have not heard back from them but figured I will give it a couple of days and if I still get no phone call or email, then I will call back and follow up.

I will be sure to post if I hear anything on my end as well.

Hopefully we will get some answers soon.
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