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Amazon Discounts, Deals and Coupon Codes

Delaying Subscribe and Save Deals from Amazon

FujiToast 151 62 July 18, 2016 at 10:13 AM More Amazon Deals
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Hello folks, I contacted Amazon with this question and I'll share their answers but I wanted to see what you guys have seen using Subscribe and Save "skipping".

So my question for them was this:
If I get a particularly good deal on an item while on sale and/or with a coupon for a subscribe and save item and then decide to push delivery of that item back a month or two (or more) will I then lose that deal price or the coupon?

Amazon told me that I would retain the Coupon for the next delivery but the sale price may adjust once I push the delivery back. Supposedly a coupon never expires after the point of subscribing but the price is always adjustable. Sadly though the CSR was not especially clear in his wording so I'm of course still questioning a little bit.

I will give an example though incase any of what I've said is unclear.

Lets say in July, I order a 6 pack of Mentos gum. At that time I have a $4.50 coupon and the item is on sale for $15.00. 15% subscribe and save takes off another $2.25 for a final total of $8.25. This is scheduled for delivery in August right now.

BUT I decide that I don't need that gum in August and it would be best to use that purchase in Sept towards my 5 items for the 15% off that month. So I push the delivery to Sept but the price is now $20.00. According to the CSR I will retain the $4.50 coupon but lose the $15.00 sale price making my new order $20 - $3 (S&S) - $4.50 (coupon) = $12.50. Obviously not so great of a deal any more.

So while my numbers are mostly hypothetical. What have you guys seen? Have you ever lost a coupon or had a price adjust on you after skipping/delaying a delivery in Amazon Subscribe and Save?
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#2
Quote from FujiToast View Post :
Hello folks, I contacted Amazon with this question and I'll share their answers but I wanted to see what you guys have seen using Subscribe and Save "skipping".

So my question for them was this:
If I get a particularly good deal on an item while on sale and/or with a coupon for a subscribe and save item and then decide to push delivery of that item back a month or two (or more) will I then lose that deal price or the coupon?

Amazon told me that I would retain the Coupon for the next delivery but the sale price may adjust once I push the delivery back. Supposedly a coupon never expires after the point of subscribing but the price is always adjustable. Sadly though the CSR was not especially clear in his wording so I'm of course still questioning a little bit.

I will give an example though incase any of what I've said is unclear.

Lets say in July, I order a 6 pack of Mentos gum. At that time I have a $4.50 coupon and the item is on sale for $15.00. 15% subscribe and save takes off another $2.25 for a final total of $8.25. This is scheduled for delivery in August right now.

BUT I decide that I don't need that gum in August and it would be best to use that purchase in Sept towards my 5 items for the 15% off that month. So I push the delivery to Sept but the price is now $20.00. According to the CSR I will retain the $4.50 coupon but lose the $15.00 sale price making my new order $20 - $3 (S&S) - $4.50 (coupon) = $12.50. Obviously not so great of a deal any more.

So while my numbers are mostly hypothetical. What have you guys seen? Have you ever lost a coupon or had a price adjust on you after skipping/delaying a delivery in Amazon Subscribe and Save?
as far as i have seen, i think the final cost remain same if you move the date. but if you change address, then coupon and sale price both are lost.
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#3
Quote from FujiToast View Post :
Hello folks, I contacted Amazon with this question and I'll share their answers but I wanted to see what you guys have seen using Subscribe and Save "skipping".

So my question for them was this:
If I get a particularly good deal on an item while on sale and/or with a coupon for a subscribe and save item and then decide to push delivery of that item back a month or two (or more) will I then lose that deal price or the coupon?

Amazon told me that I would retain the Coupon for the next delivery but the sale price may adjust once I push the delivery back. Supposedly a coupon never expires after the point of subscribing but the price is always adjustable. Sadly though the CSR was not especially clear in his wording so I'm of course still questioning a little bit.

I will give an example though incase any of what I've said is unclear.

Lets say in July, I order a 6 pack of Mentos gum. At that time I have a $4.50 coupon and the item is on sale for $15.00. 15% subscribe and save takes off another $2.25 for a final total of $8.25. This is scheduled for delivery in August right now.

BUT I decide that I don't need that gum in August and it would be best to use that purchase in Sept towards my 5 items for the 15% off that month. So I push the delivery to Sept but the price is now $20.00. According to the CSR I will retain the $4.50 coupon but lose the $15.00 sale price making my new order $20 - $3 (S&S) - $4.50 (coupon) = $12.50. Obviously not so great of a deal any more.

So while my numbers are mostly hypothetical. What have you guys seen? Have you ever lost a coupon or had a price adjust on you after skipping/delaying a delivery in Amazon Subscribe and Save?
I've had two similar incidents with my S&S and delaying shipment. The first incident was I had pushed delivery from the current month to the following month and had the attached coupon "expire" in that time frame. No price adjustment via Amazon Customer Service.

The second incident was recently during the Prime Day which had an extra discount of $15 off of a S&S item. I was reviewing my order and accidentally pressed skip delivery (it was on my phone and the buttons are small). Anyway, it effectively cancelled the order indicating the item was now "out of stock" and automatically placed a new order for delivery the following month. The item went in and out of stock and a new order was created in the course of 10 minutes. The newly automatically placed order removed the $15 promo. I contacted Amazon Customer Service immediately and they said they could not reapply the promo code since the item was temporarily out of stock and had been cancelled by the system.

I was disappointed, however, most of the time Amazon has been very accommodating, so I figured these two incidents were learning lessons...don't mess with skipping deliveries in your S&S. shake head
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#4
Risky to skip. You'll likely lose your deal... Sorry...
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#5
Quote from justmethree View Post :
...during the Prime Day which had an extra discount of $15 off of a S&S item. I was reviewing my order and accidentally pressed skip delivery (it was on my phone and the buttons are small). Anyway, it effectively cancelled the order indicating the item was now "out of stock" and automatically placed a new order for delivery the following month. The item went in and out of stock and a new order was created in the course of 10 minutes. The newly automatically placed order removed the $15 promo. I contacted Amazon Customer Service immediately and they said they could not reapply the promo code since the item was temporarily out of stock and had been cancelled by the system.
I was disappointed, however, most of the time Amazon has been very accommodating, so I figured these two incidents were learning lessons...don't mess with skipping deliveries in your S&S. shake head
did all members get that extra discount on ANY ss item? If they would've told me that ahead of time, I would've tried harder to shop on that day... Amazon reps do seem to be getting less accommodating.
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#6
Quote from marshe View Post :
did all members get that extra discount on ANY ss item? If they would've told me that ahead of time, I would've tried harder to shop on that day... Amazon reps do seem to be getting less accommodating.
I bought a bunch of s&s stuff on prime day, sadly did not see that deal at all. Frown

Thanks for the input folks! I was really hoping I'd see more replies so that the SD community as a whole could get a better picture of how S&S operates. I appreciate all who responded!
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Last edited by FujiToast July 19, 2016 at 06:44 AM
#7
So does Amazon send the list of prices that will be charged for that month's s&s? How do we check how much we will be charged in this situation.
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#8
Quote from DealAddict View Post :
So does Amazon send the list of prices that will be charged for that month's s&s? How do we check how much we will be charged in this situation.
I've been wondering the same thing, I think amazon needs to do a better job of telling you what you're going to be charged for each S&S item before it gets shipped out to you.

Or maybe they DO and I'm just completely unaware. Anyone care to set me straight?
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#9
Quote from FujiToast View Post :
Hello folks, I contacted Amazon with this question and I'll share their answers but I wanted to see what you guys have seen using Subscribe and Save "skipping".


Amazon told me that I would retain the Coupon for the next delivery but the sale price may adjust once I push the delivery back. Supposedly a coupon never expires after the point of subscribing but the price is always adjustable. Sadly though the CSR was not especially clear in his wording so I'm of course still questioning a little bit.

So while my numbers are mostly hypothetical. What have you guys seen? Have you ever lost a coupon or had a price adjust on you after skipping/delaying a delivery in Amazon Subscribe and Save?
I have pushed back delivery 3 straight months one time and seen the coupon/promo stick all thru and have seen the item price stay all the way the same UNLESS price dropped below your the previous price during the 2-3 days just before the date stated "Last day to make changes". Never seen the price increase on a delivery pushed back.

Now keep in mind this is thru Changing Delivery Date "push back" not Skip Delivery "push back"

Quote from RandomSDNeo View Post :
as far as i have seen, i think the final cost remain same if you move the date. but if you change address, then coupon and sale price both are lost.
Yes, even if you change the address accidentally by adding a credit card with an associated billing address change, slightly different than the original. That happened once where I added a credit card which had the same address except ST vs Street caused all my S&S to get wiped. Contacted Amazon and instead of recreating all the orders, they offered a $15 GC for my troubles. That St vs Street change was a shocker!!

Quote from DealAddict View Post :
So does Amazon send the list of prices that will be charged for that month's s&s? How do we check how much we will be charged in this situation.
They usually send an email with a price alert a week before the system automatically starts ordering the upcoming month's S&S.
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#10
Quote from hapollo View Post :
They usually send an email with a price alert a week before the system automatically starts ordering the upcoming month's S&S.
They do, but mine (and I'd assume everybody's) doesn't take into account any of the coupons, which means I see the price in that email and think to myself, "WTH, I'm not willing to pay that. Why did I order it?" And then I have to dig not just into my orders, but all the way down into each individual invoice to check the REAL price. That's were the coupon savings and final price are located provided I was already up to 15% discount at the time of ordered.

I really do think S&S needs to be streamlined much more to reduce confusion. I think the current setup is just fine for the users who use the service kind of out of laziness and don't want to have to think about the the daily household items and don't really care about price and fluctuations. But for us deal seekers -- it could use a bit of work.

Don't get me wrong, I'm not really complaining. I like the service, and will continue using, Just hope they make some updates.
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#11
Quote from FujiToast View Post :
They do, but mine (and I'd assume everybody's) doesn't take into account any of the coupons, ....
Don't get me wrong, I'm not really complaining. I like the service, and will continue using, Just hope they make some updates.
Yes, that's my only complaint too. If there is a coupon available, why not just add it. Wind up cancelling and re-ordering just to apply the coupon is annoying.

Yes, for the lazy.
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#12
Quote from FujiToast View Post :
They do, but mine (and I'd assume everybody's) doesn't take into account any of the coupons, which means I see the price in that email and think to myself, "WTH, I'm not willing to pay that. Why did I order it?" And then I have to dig not just into my orders, but all the way down into each individual invoice to check the REAL price. That's were the coupon savings and final price are located provided I was already up to 15% discount at the time of ordered.

I really do think S&S needs to be streamlined much more to reduce confusion. I think the current setup is just fine for the users who use the service kind of out of laziness and don't want to have to think about the the daily household items and don't really care about price and fluctuations. But for us deal seekers -- it could use a bit of work.

Don't get me wrong, I'm not really complaining. I like the service, and will continue using, Just hope they make some updates.

I am having same issue with my s&s. I looked at the email and invoices of each item and there is a huge difference. I agree with you it would much easier to show what I will be paying for it not what was the full price when I ordered it.
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