Newegg orders come to me smashed a lot of times.
When I get items that must come from their west coast warehouse, by the time they get to me on the east coast, items are falling out of the box, packaging is torn, etc. If it is software in a box, the box is always most likely squashed.
I usually just deal with it except once on one item I called and said it was too messed up and I'd like a better one. But it too, came messed up. Rep thought maybe if he over nighted it, it wouldn't have time to squish but that wasn't a solution either. They just need to use small boxes instead.
Anyone else have this problem?