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PSA: OOMA is Charging Randomly for tax and Regulatory Fees 2 or 3 times a month

kingofdeal 3,450 3,579 July 22, 2016 at 11:17 AM in Phones (2)

Thread Details

Dear Sders,

I just checked my 3 account on OOMA.

All has random 4 to 5 time double monthly charges for Tax and Regulatory fees. It is very small amount so you will not notice but if it happens twice or thrice in 12 month period, company is over charging you $12-15.

Please check your account:
Account> Billing History.

If you find double charges call them to refund that extra charges.

Their phone number to call is:
  • 1-888-711-6662 (US)
Hope their will be many SDers may be riding same boat like me without noticing.

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my bill is very weird. ooma seems to charge me twice one month on back to back days but then it skips a month. for 7 months I've been charged 7 times. but thanks for the heads up.
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Joined Feb 2008
I Love Sports
31,904 Posts
5,606 Reputation
They need to get money back somehow with their free service.
If you charge back, they will ban your account.
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Joined Nov 2006
Hail to the King, baby
4,285 Posts
1,974 Reputation
Glad I don't have that problem.
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