Forum Thread

Not getting alerts on my new phone

deserthawk 3,726 415 July 24, 2016 at 09:35 AM
I recently got an Honor 5x, installed the SD app, and set notifications in preferences to receive alerts. I also set notifications on my phone to receive them from SD, both as a banner and in the normal notifications area. But I'm not getting them. I'm still getting them on my previous phone (Blu Life One X) which still has wifi turned on. Any suggestions? I'm getting alerts from my other apps.

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Joined Jul 2009
L10: Grand Master
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Joined Dec 2004
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#3
Quote from deserthawk View Post :
I recently got an Honor 5x, installed the SD app, and set notifications in preferences to receive alerts. I also set notifications on my phone to receive them from SD, both as a banner and in the normal notifications area. But I'm not getting them. I'm still getting them on my previous phone (Blu Life One X) which still has wifi turned on. Any suggestions? I'm getting alerts from my other apps.
I moved your thread to the Mobile APP feedback forums
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Joined Sep 2005
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#4
Quote from Schooby View Post :
I moved your thread to the Mobile APP feedback forums
OK, thanks. I didn't know there was one. Hopefully now I'll get an answer.
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Joined Jul 2014
L4: Apprentice
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#5
We're investigating this issue - thanks for your patience
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