Forum Thread

Comcast modems

stufine 6,162 August 13, 2016 at 10:28 AM
I recently became a comcast customer for inet only. Bought my own modem..all good. (i Hope)

Took another modem to a friend that has triple play.
Thought we could get rid of modem rental fee only to be told you will still have a rental fee for the phone modem. WTF

Is this how it operates? wonder if TW is the same, I could take this modem to that account if I don't have to pay phone fee.

Any options on an inexpensive modem for phone/inet that you recently purchased?

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#2
Quote from stufine View Post :
I recently became a comcast customer for inet only. Bought my own modem..all good. (i Hope)

Took another modem to a friend that has triple play.
Thought we could get rid of modem rental fee only to be told you will still have a rental fee for the phone modem. WTF

Is this how it operates? wonder if TW is the same, I could take this modem to that account if I don't have to pay phone fee.

Any options on an inexpensive modem for phone/inet that you recently purchased?
I purchased an Arris TM822G telephony modem for a friend in october 2015...works perfectly...activate online....the comcast reps will lie about it not being compatible...
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#3
Quote from fenderman View Post :
I purchased an Arris TM822G telephony modem for a friend in october 2015...works perfectly...activate online....the comcast reps will lie about it not being compatible...
Thanks fenderman

Reading up on that phone modem shows it was newer than the ones Comcast told people to use. They surely don't want you to buy a cheap one thinking most won't pay the 130+ for the ones they recommend.

I just can't believe they are allowed to charge for the phone modem when the bill clearly stated $0 charge for phone services and $10 for inet
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#4
Quote from stufine View Post :
Thanks fenderman

Reading up on that phone modem shows it was newer than the ones Comcast told people to use. They surely don't want you to buy a cheap one thinking most won't pay the 130+ for the ones they recommend.

I just can't believe they are allowed to charge for the phone modem when the bill clearly stated $0 charge for phone services and $10 for inet
Yeah...fyi, I purchased that modem for $50 on ebay...
also, keep this in mind....I swapped the modem and activated online...the user send back their old modem to comcast via ups...upon receipt comcast removed the new moto modem from the account!!! I called and was told that the arris was not compatible...I asked why it worked for a month and why its listed as compatible on the website...I had to be transferred a few times until someone who knew what they were doing could resolve it.
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#5
Good Read: Fight back against your ISP: Stop paying bogus modem rental fees [bgr.com]
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#6
You could also get rid of the phone from Comcast. I ported my mother's comcast number over to google voice and now have her setup to use google voice via an OBIhai.
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#7
Quote from boboli View Post :
Good Read: Fight back against your ISP: Stop paying bogus modem rental fees [bgr.com]
sigh...
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#8
Quote from brbubba View Post :
You could also get rid of the phone from Comcast. I ported my mother's comcast number over to google voice and now have her setup to use google voice via an OBIhai.
I'll most likely do this at home if TWC does the same about modem/phone. My home number gets ZERO bs or political calls

For this lady, shes in Florida and still uses a flip phone. If something screws up, I get the call from hell.
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#9
If you have voice through a cable ISP it requires a special modem. TV/internet you are OK with the usual Arris models (and else) but voice requires a special modem.
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#10
Quote from Dr. J View Post :
If you have voice through a cable ISP it requires a special modem. TV/internet you are OK with the usual Arris models (and else) but voice requires a special modem.
There is nothing special required except that modem support telephony and be approved by the provider...I installed a 50 dollar Arris TM822G on comcast service..works great.
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#11
this is a great thread!! Thanks!

but, where do we find this Aris TM822g...or anything that will work, for $50?
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#12
Quote from fenderman View Post :
There is nothing special required except that modem support telephony and be approved by the provider...I installed a 50 dollar Arris TM822G on comcast service..works great.
yes a special modem as I said, meaning you can't grab a 6183 and have it work.
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#13
Quote from aceboo View Post :
this is a great thread!! Thanks!

but, where do we find this Aris TM822g...or anything that will work, for $50?
ebay...Its been running since October..If you insist on new its about 120...but there is no reason to overspend..
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