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Anyone work on Dell laptops have ideas for an almost dead E6430 ATG

disk 1,750 626 August 21, 2016 at 11:54 AM More Dell Home & Office Deals
I have a Dell ATG E6430 laptop out of warranty and one day last year I installed Windows Updates and then when I rebooted it wouldn't start, getting stuck at the logo.

I tried to occasionally boot since then many times. Initially the logo appeared and it would just freeze there like the first time. Then later it would start blank and after some delay the logo would appear. Then one day I somehow managed to make it into BIOS and ran diagnostics [dell.com] which came back fine. Then I did something that might be really stupid, I reset the BIOS. And right after that it pretty much started on its last gasps, with a logo only like 1 out of a dozen times.

I have tried a bunch of things because my experience with Dells in the past is they are very power sensitive. So you might disconnect something on a USB port and then like magic it starts, but nothing. I tried disconnecting the DVD and hard drive and fingerprint reader. Also tried disconnecting CMOS battery but no change.

I'm trying to make this a DIY if possible because I don't want to spend any money on it. I've read somewhere that in the Dell Laptops there is a chip that stores hardware information and it can be corrupted, and resetting the BIOS does not wipe that chip. Does anyone have any idea what chip I'm talking about or the technical specifications for this laptop? I found the service manual [dell.com] but it doesn't have any information about that.

Any ideas? I have a multimeter, if that helps. Thanks

9 Comments

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Joined Jun 2005
Let Sleeping Dogs Lie
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#2
pull the hard drive and try to boot
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Joined Dec 2005
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#3
Quote from komondor View Post :
pull the hard drive and try to boot
done it, no difference
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Joined Dec 2005
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#4
Quote from berightout View Post :
Have you tried hard resetting the laptop?
I don't know what that means. I reset the BIOS. I have taken out the battery and power and waited and put the battery back in.
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Joined Jul 2005
Toadally Irrelephant
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#5
Have you attached the hard drive as a slave to another computer, to verify it's still good? Sounds like it's the HDD failing.
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Quote from serra View Post :
stoopid serra.
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How did I end up here...
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#6
When you say it's booting to the logo, do you mean the Dell logo or Windows logo? If it runs Dell Diagnostics thats good. I would try booting to a USB key and live linux that you create via Rufus. Have you tried safemode?
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Vague questions receive vague answers . . . . . .
#7
I'm assuming this is Win7 based on how old it is? If so, try going to a previous restore point from boot since you mention this occurred after a WU install. See this LINK [dell.com]
  1. Restart your computer.
  2. As your computer restarts, press and hold the F8 key before the Windows logo appears to open the Advanced Boot Options menu.
  3. If the Advanced Boot Options menu doesn't appear, restart your computer after the Windows logon prompt appears, and try again.
  4. Use the Arrow keys to select Repair Your Computer, and then press Enter.
  5. Select your language settings, and click Next.
  6. Log on as an administrator, and click OK.
  7. Click System Restore, and then click Next.
  8. The most recent restore point is the default choice and the best place to start.
  9. To choose a different restore point, click the Show more restore points check box, and then click a restore point.
  10. Click Next, and then click Finish to confirm your restore point.
  11. To start the restore process, click Yes.
  12. Once the system restore is complete, click Restart to restart your computer.
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Joined Dec 2005
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#8
Thanks but it doesn't boot, I've removed the hard drive long ago. I put the hard drive in my desktop and it works fine. It doesn't boot as in it doesn't get past the Dell logo stage and now most of the time does not even show the logo. In other words I can't actually put a DVD or USB in, I just don't get to that point. I don't know how it passed the self tests with that being the case but it did. It seems like it's on its last gasps
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#9
dying capacitor
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Drunk driving on the sea to find deals.
95% of sea remains unexplored,
unseen by human eyesbulb.
#10
Might need a multimeter on this one.
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