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Ringplus Discounts, Deals and Coupon Codes

Ringplus terms as of July 2016, allows them to cancel /downgrade plan

anorexicwallet 213 56 September 7, 2016 at 09:56 PM More Ringplus Deals
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Bad news folks
https://ringplus.net/legal/members

Read bullet points 20, 22!!!

If your talk, text or data usage exceeds 50% of your total voice, text or data usage for any prior billing cycle in the immediately prior 6 months, RingPlus may, in its sole discretion and without notice, expire, suspend, terminate or downgrade your Service.

If your talk, text or data usage exceeds the average use of talk, text or data by all RingPlus Members, RingPlus may, in its sole discretion and without notice, expire, suspend, terminate or downgrade your Service.


Makes these huge 6000 min plans useless and gives them the right to cancel or downgrade your service as they want. Anyone know how long these terms have been up ? Or were they added in July 2016?
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#2
This is totally unbelievably bs 👿
Logically it may be only applied to unlimited plans to prevent abuse but when they give you "a very specific amount" of call/txt/gb then it is all yours.
I believe they added it recently since they started unlimited plans and hopefully they are enough wise to understand that you cannot abuse you limited amount of whatever you have. It needs to be unlimited first.
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Last edited by yamia September 7, 2016 at 10:08 PM
#3
what exactly do they mean? They give the plans with the agreements that the minutes/data/text increase over the next 5 months....but now they decide to cut the minutes/data/text?????

I don't get it....Help....
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#4
Quote from anorexicwallet View Post :
Bad news folks
https://ringplus.net/legal/members

Read bullet points 20, 22!!!

If your talk, text or data usage exceeds 50% of your total voice, text or data usage for any prior billing cycle in the immediately prior 6 months, RingPlus may, in its sole discretion and without notice, expire, suspend, terminate or downgrade your Service.

If your talk, text or data usage exceeds the average use of talk, text or data by all RingPlus Members, RingPlus may, in its sole discretion and without notice, expire, suspend, terminate or downgrade your Service.


Makes these huge 6000 min plans useless and gives them the right to cancel or downgrade your service as they want. Anyone know how long these terms have been up ? Or were they added in July 2016?
Very shitty and shady terms. Do they refund the top-up balances if they expire or terminate the service?
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#5
no they don't refund anything
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#6
hopefully they come in and clarify this. sounds like language to cut off abusive users of unlimited plans. my ISP has similar language in their tos dating back to 2011, and when asked about it during a community meeting they admitted they had never cancelled anyone's service for using too much data.
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#7
Rule 22 doesn't sound like it's just in place to get rid of abusers. it sounds more like they want to renegotiate the allotments without negotiating with the users. Basically, if the average user uses only 40 minutes of talk and 10 mb of data, anyone who uses more than that will be in violation of that rule and will either have to pay or be terminated. It does not harm the average user who uses less, only more.

I knew I should have waited before giving this crap company any more of my money after what they did last time. I knew it.
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#8
I was out of Country during last two billing cycle. That mean, my usage was zero during that period. So, am I in danger of being kicked out?
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#9
From startledmarmot, CTO of RingPlus as posted on HowardForums.

Quote from startledmarmot :
Woah everyone. The level of vitriol in this thread is pretty intense.

There's no grand conspiracy here, the company is not going out of business, everything is literally exactly the same as it was last week. These new rules were put into place primarily so that RingPlus can, at its discretion, remove users that are fraudulently abusing the system.

As you can easily imagine, being a free telecom service, we're besieged with such activity. It takes quite a few resources in both engineering time and Support time to isolate them only to have our ToS thrown back in our face, claiming that what they were doing "isn't technically against the letter of the ToS."

Naturally, we can't exactly say "Stop doing X, Y, Z" because then they would know how to avoid our internal flags and triggers.

However, from the sound of it, these rules are having a more deleterious effect than anticipated. Keep in mind - we can always update them to better suit the community! Give us a bit to listen to your concerns and we'll happily find a common ground.

To be honest, I'm always somewhat surprised by the tone of "doom and gloom" some folks assume when discussing changes at RingPlus. Keep in mind that we're a true startup, which is exceptionally rare in the telco world. I do understand that this makes some people nervous - particularly those who want us to be & act exactly the same as other MVNO and MNOs. I can pretty confidently say that will never be the case: we're charting a different path, one paved with free service that is saving some families thousands of dollars a year. If being part of the ride is too uncomfortable (and I completely understand!), then there are many other options to consider. We hope you'll stick with us!

If anyone is interested in talking in person, both Karl, myself, and Jerry are frequently at different RingPlus Clubhouses. Come stop by and we'd be happy to talk about any aspect of the company.
http://www.howardforums.com/showthread.php/1887184-Ring-Plus-s-New-Draconian-usage-rules?p=16717619#... [howardforums.com]
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#10
This doesn't look good and google's cache of these terms are quite interesting.
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#11
Remember that even bad news is free publicity for a tech company. They can make the original wording go away with one attorney call to the "keepers of the cache", but the wave of publicity will remain.

Just watch these threads disappear
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Last edited by oldlady September 8, 2016 at 09:53 AM
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#12
wouldn't be worried just buy another plan if that ever happens $38 one time fee is less then most people pay per month. should be more worried about sprint going bankrupt and shutting down.
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#13
Haters will always hate. I have been using RingPlus for a year and have been extremely satisfied with the service. All my problems have been resolved by support whenever I contact them. Latency sometimes bothers me but, frankly, I find call quality very acceptable. I have way more call quality issues with my other free cell service provider, Truphone. I find Sprint coverage excellent everywhere I go. They actually have the best coverage in my development. Verizon is very spotty and ATT calls drop as soon as I drive in. I have several lines used by family members and have saved very significant cash vs the already very cheap $100/month Criket plan we used to be on. I am a heavy user, spend a lot of time on conference calls, use tethering a lot, etc.
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#14
Not posting this on R+ under my username over there, because who knows, I might be violating ToS with my opinion.

The amount of rage on other forums, especially R+ and HoFo over these ToS changes is incredible, but fully understandable.

I feel like I need a "wireless legal degree" in order to be a continued user of R+. In what world is it ok to add ToS like that?

Is that the whole plan then? To get new subscribers who will only have R+ as a backup phone, just for the mental assurance that they have a backup phone in case they need it, but don't use it a lot?
If the top 50% can be eliminated at any time, the first 50% goes, then the top half of the remaining 50% is the next half to go, and on and on...

Clearly, that's not the intent. The real intent is to have full capability to kick anyone off because basically everyone is in violation. That's a police state. Too many regulations, so that everyone is in violation of at least one, and then the powers that be can exercise them at their whim. No customer wants to pay to live in that fear every month. Did I make my one call every 60 days? Did I go over my usage? Am I in the top 50%? Am I managing my averages in-line with previous months? Will my call be intelligible? Will the call even go through? Will I be throttled down to 3G/2G speeds today? Did my SMS go through (because it's definitely not 100%)? Can I count on this even as a backup phone? Will they let me port out my phone number? What happens the first month I go on vacation and actually need to use this phone seriously for the first time. Will my data/voice spike be considered abuse? JEEEEEEEEZZZZZZZZ.

I can't recommend this to anyone anymore. It's just a toy that works when it feels like it and you shouldn't count on anything. R+ seemed cool at first. It's free right? Well, not really. After top ups and plan changes and such, it's anything but free. It's a really nice gimmick to make you feel like you're getting a great value, but I guess you always get what you pay for.
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Last edited by Cyphernaut September 8, 2016 at 11:16 AM
#15
Quote from evilvoice View Post :
Rule 22 doesn't sound like it's just in place to get rid of abusers. it sounds more like they want to renegotiate the allotments without negotiating with the users. Basically, if the average user uses only 40 minutes of talk and 10 mb of data, anyone who uses more than that will be in violation of that rule and will either have to pay or be terminated. It does not harm the average user who uses less, only more.

I knew I should have waited before giving this crap company any more of my money after what they did last time. I knew it.
The problem is, once all people used >40min are terminated, then next month the average ( from remain people) will be 20 min, then 10 min... eventually everybody have to use 0 min/0 sms/0MB to satisfy their service criteria.
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