Free Kinect Adapter for users upgrading from Xbox One to Xbox One S
Thread DetailsLast Edited by ChantalG September 12, 2016 at 01:48 PM
For users upgrading from original Xbox One to Xbox One S:
For a limited time, the Kinect Adapter will be available for free to customers who have an existing Xbox One console, an Xbox One Kinect Sensor, and an Xbox One S console. You will need the serial number for all three devices to get the free Xbox Kinect Adapter. To request your free Kinect Adapter, contact Xbox Support.
To save time, we recommend that you make sure your Xbox One S console, original Xbox One console, and Xbox One Kinect Sensor are registered to your Microsoft account. Go to Device Support to register your devices.
For users new to Xbox One S:
Customers who have just purchased a Kinect sensor to use with their Xbox One S console can buy the adapter from the Microsoft Store or other participating retailers.
This information was obtained at: http://support.xbox.co
I went through the process of registering all of my devices- Kinect, Xbox One, & new Xbox One S to my microsoft account. Usually serial numbers can be found on devices, receipts, or rewards accounts with stores. I then chatted with a representative online and they processed the request quickly and easily. I have an adapter being mailed to me now.
Hope this helps someone!