Forum Thread

Facebook keeps telling me I have malware & must remove it to log in

topaz 1,032 494 September 15, 2016 at 08:22 AM
I dislike Facebook, but for one of the message boards I like to use, I have to be logged in to Facebook.

This is what it says when I try to log in.....

Secure Your Account
We think your computer is infected with malware, and it's spreading spam through your Facebook account. We'll walk you through a few steps to explain more and scan your computer for malware.
1 Learn about malware
2 Download malware scanner
3 Run scanner
4 Login


Download Malware Scanner
To help you remove malware, we’ve partnered with ESET Online Scanner, which has a free antivirus product. It will check your computer and remove any malware.
By clicking Download, you're agreeing to ESET Online Scanner's terms.


Is this legit? Or is it an attempt to infect my computer? I did run CCleaner, but that didn't seem to *fix* whatever problem they think I have.

I don't know if it matters. I am running Windows 10.

Thanks

7 Comments

1

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Joined Jun 2007
L8: Grand Teacher
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#2
Try this and see if you come up with anything.

https://www.malwarebytes.com/
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#3
Fakebook=Malware (it's a playground for idiots - idiots that like to click on everything and anything)

Do what the rest of the idiots do: https://www.facebook.com/help/com...0516094391
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Joined Aug 2007
Temporally unavailable
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#4
Run malwarebytes first.


I suggest changing your passwords after you find the malware too.
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Joined Aug 2004
L6: Expert
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Original Poster
#5
Quote from mmmthats3m View Post :
Try this and see if you come up with anything.

https://www.malwarebytes.com/

I ran it and it *inoculated* some items, but it is still telling me that. I don't give a rat's patootie about facebook, but one of the sites I like to go to, for some odd reason, has started demanding I re-log in using my facebook login. Think I will dump the entire bunch of them. Thanks for this link though.
This is what SD is telling me when I try to post my response above:
The message you have entered is too short. Please lengthen your message to at least 5 characters.

I think I am going nuts here.
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Joined Aug 2004
L6: Expert
1,032 Posts
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Original Poster
#6
Quote from boboli View Post :
Fakebook=Malware (it's a playground for idiots - idiots that like to click on everything and anything)

Do what the rest of the idiots do: https://www.facebook.com/help/com...0516094391 [facebook.com]

You sound like my son. Thanks for the link...looks like others have had the same problem.

Quote from fyu View Post :
Run malwarebytes first.


I suggest changing your passwords after you find the malware too.
Will do, thanks for the help.
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Last edited by topaz September 15, 2016 at 08:04 PM
Joined Jun 2005
Let Sleeping Dogs Lie
5,845 Posts
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Pro
#7
Try a different browser and see what comes up. go to facebook.com and log in don't use a bookmark or link you may have.
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#8
Quote from topaz View Post :
I dislike Facebook, but for one of the message boards I like to use, I have to be logged in to Facebook.

This is what it says when I try to log in.....

Secure Your Account
We think your computer is infected with malware, and it's spreading spam through your Facebook account. We'll walk you through a few steps to explain more and scan your computer for malware.
1 Learn about malware
2 Download malware scanner
3 Run scanner
4 Login


Download Malware Scanner
To help you remove malware, we've partnered with ESET Online Scanner, which has a free antivirus product. It will check your computer and remove any malware.
By clicking Download, you're agreeing to ESET Online Scanner's terms.


Is this legit? Or is it an attempt to infect my computer? I did run CCleaner, but that didn't seem to *fix* whatever problem they think I have.

I don't know if it matters. I am running Windows 10.

Thanks
Something is not right. Are you sure its only for facebook when you are logging in? This sounds like a pop-up malvertizement.

Steps:
1. Run a AV scan (malwarebyes could work, or if you already have one)
2: Install an ad-blockers
3. If you can't get in, call facebook or their customer service and see if have records of this message being sent to you.

4. Change your password once you are in and no longer receiving the message
5. If you use the same password for facebook on any other account, change that one too.
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