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Add a line for existing Sprint Sero Customers! Get Same Grandfathered plan of $30/month (500mins fair and flex) - YMMV for some people

twe90kid 301 September 23, 2008 at 10:49 PM in Phones (5) More Sprint Deals
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THE OP NEEDS SOME HELP... shoot me a pm if you know the details to the quote below
Quote :
hi all, i'm the original poster to this topic.

I would like to know if anyone has been able to clone a sero account for their friend without having to do the TOL. i don't want to get the plan and do the TOL. would i be able to call or login to chat and telll them my cousin wants the same plan as me, but i don't want to take responsiblity to his plan, therefore could they put him on the same plan under his own name?

i haven't check back to this thread for ages. it seems like there's a lot of success stories.. hopefully everyone is satisfied with their plan now.
btw, i hope everyone utilize the repping feature on this forum. THANKS


PLEASE STOP PM-ING ME. I WILL NOT BE ABLE TO ASSIST ANYONE IN GETTING THIS PLAN.


Quote :
slash007 stated it might end on Oct 13th. (NOT COMFIRMED, but be AWARE)
another person on sprintusers forum confirmed slash007's suggested expiration date http://www.sprintusers.com/forum/...p?t=173596


For those who are reading this thread after 10.13.08, please post your success stories w/ the following

-Date and time of call
-Any type of inconviences w/ the rep
Quote from Briefmyth View Post :
FYI...

The plan code for the sero 500 minute is "FF1077" Tell them you want that plan and it's still active in the computer

The sero 1250 plan code is FF1079

Make sure you say another REP gave you the plan codes and told you that you could do it. This worked for me on the first try. The guy gave me the plan codes and told me if I had any trouble or wanted to call in and get another line to use those codes.
Original Post Below
Quote :

Original plan
Sero F&F 500mins for $30

i just called and successfully added

Newly added
1x $30 fair and flex - 500mins
1x $49.99 Fair and Flex - 1250mins

called this number 1-888-882-4030

basically if your an existing Sero customer with old grandfathered plan and you want another line for a family member now you can successfully do this.

what i did was call that number above. i told him that i would like to add a line to my existing phone service. the rep asked for my number and name, he also wanted to confirm my identity, next he proceeded asking what i would like to do. i told him i was interested in signing up one more line with the same plan i have now. he told me i can add up to 10 numbers on my account and it wouldn't be a problem. i was able to get the old $30 bucks a month plan without compromising existing plan. he also allowed me to order another line on the old $49 plan with 1250 mins. this plan was the old sero plan that no longer exist.

Steps taken:
  • 1-888-882-4030
  • be polite
  • ask if your talking to the Sero Department
  • ask politely if you can add a line to your account
  • rep would confirm your identity then perhaps ask what your trying to do
  • explain that you want to open another line with the same sero plan you have now
  • hopefully everything went well
  • confirm what he did to your account
  • ask for his name and say thanks...
  • your done

NOTES - make sure you takes notes and keep logs just in case Sprint tries to screw you.
  • ask for the reps name and write down the date and time of call.
  • make sure you ask him to repeat the changes
  • double check what other things he's done to the account other then adding a new line

Hope this info is useful. i don't know if it has been posted before.

If you don't believe me, check my attachment picture

here are 2 successful stories that have been buried in the long sero thread
http://forums.slickdeals.net/showpost.php?p=12872074&postcount=564
http://forums.slickdeals.net/showpost.php?p=12860634&postcount=557

Original Sero Thread on Slickdeals
http://forums.slickdeals.net/showthread.php?sduid=338945&t=716694

original Sprint Sero plan that no longer available for new customers.
this is good reference for those who want to try out the above.
Quote :
$30.00 - 500 Anytime Minutes
$50.00 - 1250 Anytime Minutes
$100.00 - 2500 Anytime Minutes

All SERO voice calling plans include the following features:

- Unlimited Text Messaging (available on all SERO voice calling plans until June 30, 2007)
- Sprint Vision or Power Vision Included Free
- Unlimited Web access
- Unlimited email and instant messaging - AOL, MSN and Yahoo
- Unlimited Sprint PCS Picture Mail(sm) with Video Mail
- Unlimited Night & Weekend Minutes Starting At 7PM
- Unlimited Mobile To Mobile Calling
- Nationwide Long Distance
- Voice Mail
- Caller ID
- Call Waiting
- Numeric Paging
- Three-Way Calling
- Call Forwarding ($0.20/min)
- Sprint PCS Directory Assistance ($1.40 per call, plus airtime)
- Casual Text Messages ($0.15 per domestic message)
from sprintusers sero thread in the stickies
July 7, 2009, 3:10 am: System Notice: This thread has been automatically renewed after reaching a post limit. Most of its content has been moved to this thread for reference purposes.

February 22, 2011, 3:13 am: System Notice: This thread has been automatically renewed after reaching a post limit. Most of its content has been moved to this thread for reference purposes.

2,066 Comments

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#1921
Quote from aztony View Post :
You say people have done it recently. The only success story in probably almost a year was posted was by "devils1ad" earlier this month. As it was refreshing to see it was done, I don't hold much hope for others. It's very very very YMMV.
I had read it another another forum ...this one is within the last 2 months
http://www.sprintusers.com/forum/...hlight=tol

I also read similar stories lately that it still is being done, but don't remember the other forums. But, yea, I guess its not as easy as before I read as well. You just have to get the right person and try a few times.
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The plane will fly! :fact
365 Reputation
#1922
Quote from deansterdean View Post :
How do you do a TOL? ... I tried to transfer the account to a friend of mine since sprint isn't great where I live anymore.

When I called to try to transfer the liability Sprint said they wouldn't do it. Frown
When I moved a line off my account she directed me to this link to do it online instead...
https://www.sprint.com/business/w...category=1
Reply Helpful Comment? 0 0
#1923
Quick question, is it still possible to add a line ( espr ) on sero f&f account and convert it to sero-p?should i upgrade my plan to sero-p and add a line later, or the other way around?
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#1924
I used to have a $30 sero plan a couple years ago, but closed it when I left the country. Now I'm back, and called to try to beg for my old phone plan back to no avail. The best they said I can do is EPRP, even though they were able to look at my old account and see the old account there after I gave them the account number, etc. I specifically said I knew people who had a SERO-P plan, but the nice lady said that it's only offered to people who still had a SERO plan.

Is this now definitively the case? Has anyone recently been able to get a SERO-P plan or is the EPRP the best i can do? Sigh. I should've just paid the $30 for two years while I was away!
Reply Helpful Comment? 0 0
#1925
yep that's what I got too. I have 2 phones one on Sero and one on Sero-P, called to add a line and they said they cant add it as SERO, only EPRP, which isn't that great.
Reply Helpful Comment? 0 0
#1926
Quote from takeu2 View Post :
Quick question, is it still possible to add a line ( espr ) on sero f&f account and convert it to sero-p?should i upgrade my plan to sero-p and add a line later, or the other way around?
It may be possible but very YMMV. I haven't seen any recent posts that were successful in adding a line to SERO.

Quote from ultramaroon View Post :
I used to have a $30 sero plan a couple years ago, but closed it when I left the country. Now I'm back, and called to try to beg for my old phone plan back to no avail. The best they said I can do is EPRP, even though they were able to look at my old account and see the old account there after I gave them the account number, etc. I specifically said I knew people who had a SERO-P plan, but the nice lady said that it's only offered to people who still had a SERO plan.

Is this now definitively the case? Has anyone recently been able to get a SERO-P plan or is the EPRP the best i can do? Sigh. I should've just paid the $30 for two years while I was away!
You can try buying a SERO plan from someone on EB. That's the only way you'll be able to get back on it, unless someone gives you it.
Reply Helpful Comment? 0 0
#1927
ive tried 5 times to get an additional sero line added but nothing...

ive also tried to renew my out of contract line with the 75$ credit and they say no to that now too
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#1928
Quote from dubmang View Post :
ive tried 5 times to get an additional sero line added but nothing...

ive also tried to renew my out of contract line with the 75$ credit and they say no to that now too
anyone have the number to call for the SERO dept?

i have a co - worker on a $30 SERO plan and she would like me to help her to duplicate it.

she does not have the phone with her (it is with her sister half way across the states)

so if anyone has the toll free number to the SERO dept, please repsond.

thanks
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#1929
Quote from desi_babu_2010 View Post :
anyone have the number to call for the SERO dept?

i have a co - worker on a $30 SERO plan and she would like me to help her to duplicate it.

she does not have the phone with her (it is with her sister half way across the states)

so if anyone has the toll free number to the SERO dept, please repsond.

thanks
I have two numbers, supposedly for SERO. Haven't used them in awhile so not sure if they are any good. Good luck with getting it duplicated. Let us know how you make out.
888-876-8381
800-639-6111
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#1930
Quote from dubmang View Post :
ive tried 5 times to get an additional sero line added but nothing...

ive also tried to renew my out of contract line with the 75$ credit and they say no to that now too
They stopped that $75 loyalty credit awhile ago.
Reply Helpful Comment? 0 0
#1931
Quote from aztony View Post :
I have two numbers, supposedly for SERO. Haven't used them in awhile so not sure if they are any good. Good luck with getting it duplicated. Let us know how you make out.
888-876-8381
800-639-6111
thanks 4 the numbers.(repped)

may not need them after all, because she may want to go with EPRP family plan with 4 iphones, instead.


Unless I am missing something:

SERO=4x50=200
EPRP familyplan (with 4 iphones = $180)

Do any of the SERO plans ($30, $40, OR $50) have mobile to any mobile (like the EPRP)?
Reply Helpful Comment? 0 0
#1932
Quote from
Do any of the SERO plans ($30, $40, OR $50) have mobile to [B :
any [/B]mobile (like the EPRP)?
I believe all of Sprint is free mobile to other Sprint mobile
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#1933
Quote from Jerseyjo View Post :
I believe all of Sprint is free mobile to other Sprint mobile
correct.

but my question was if it is free mobile to any mobiile (like att, tmobile, etc).

the EPRP has it.

not sure about the 3 varieties of SERO
Reply Helpful Comment? 0 0
#1934
Quote from desi_babu_2010 View Post :
thanks 4 the numbers.(repped)

may not need them after all, because she may want to go with EPRP family plan with 4 iphones, instead.


Unless I am missing something:

SERO=4x50=200
EPRP familyplan (with 4 iphones = $180)

Do any of the SERO plans ($30, $40, OR $50) have mobile to any mobile (like the EPRP)?
All the SERO plans come with free mobile to any mobile, except for the basic SERO plan.
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The plane will fly! :fact
365 Reputation
#1935
I switched a line off my account to my ex's. They're trying to charge her an extra $5 a month because her credit isn't as good as mine. Apparently they ran her credit because "that's how they do things" even though no permission was given. This happen to anyone else?
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