PDA

View Full Version : Long John Silvers Panel


stacy29m
12-21-2008, 12:45 PM
HOPE THIS IS NOT A REPOST, IF IT IS, SORRY. DIDNT SEE IT.
LJS CONSUMER PANEL
JOIN BELOW
https://www.ljsfishtank.com/

wikipost
12-21-2008, 12:45 PM
https://www.ljsfishtank.com/S.aspx?s=2&r=CPsWM1WfLE.gvy7143XuZQ&a=24&fromdetect=1

Q What is LJS Fish Tank?
A LJS Fish Tank is a special online community of Long John Silver’s customers, who have been invited to share their opinions and ideas about Long John Silver’s and other fast food restaurants. To join LJS Fish Tank, complete the registration survey and confirm your registration by clicking the link in the email you receive afterwards.
Q Are there any prizes for filling out the surveys?
A If there is a prize or a contest being offered for this particular survey, you will find the details in either your study invitation (email) or within the study itself. Be sure to read the information provided so you are familiar with the terms and procedures for the prize fulfillment.
Q I’ve been disqualified from the survey. Why?
A Each panel is made up of a number of categories with a specific quota to ensure the accuracy of the data. Based on the answers that you have submitted, one or more of the categories that you fall into has been filled.
Q My zip code is not being accepted.
A There are certain “validations” on each question to ensure that the information is filled out properly. Make sure that there are no blank spaces before, within, or after your zip/postal code; the system reads these spaces as characters. Double check that the order of numbers and/or letters is correct and that if your code contains zeros, be sure to use the number 0 as opposed to the letter O.
Q Why do you need my personal information?
A Your responses are grouped together with those of many other people in the LJS Fish Tank so that the data may be read and understood more easily. All information provided is kept strictly confidential and is used for legitimate research purposes only. The information gathered during registration helps us to select studies that best match your interests, and are used for statistical purposes only.
Q My email address is refused when I fill out the questionnaire.
A Our system currently does not handle email addresses that start with numbers, or contains an underscore (_), before the @ symbol. We are working on fixing this problem and suggest that you use a different address in the meantime.
Q I’m having trouble creating my password.
A Your password must be 6-12 characters long and must include at least one number. Ensure that there are no spaces before, in the middle, or at the end of your password. Here are a few of examples:
Dandel1on
April2605
Howareyou2
Q What happens after I join?
A Once you have been accepted, you will receive a confirmation email with a link that you must click on to become an active member of the panel. When a survey becomes available, you will receive an invitation email with a link to the survey, you can also access this study and any other active studies at www.ljsfishtank.com (http://slickdeals.net/?sdtid=1090631&u2=http://www.ljsfishtank.com) under “Open Studies”.
Q The website requires a password to login. What do I enter?
A Use the password that you registered with when taking your very first LJS Fish Tank survey; be sure to enter the password carefully as it is case sensitive. Do not enter any unnecessary spaces before or after your password as the system reads them as extra characters. Make sure that you don’t accidentally have the “Caps Lock” engaged on your keyboard.
Please note that if you got to the login page after completing a questionnaire, there is no need to login to submit your responses. Your responses are already registered.
Q My login is not working when I return to the LJS Fish Tank site.
A After you have fully completed your registration survey, you will receive an email asking you to confirm your registration. If you have not yet received this email and clicked the link to confirm your registration, you will not be able to log into the panel. Check your email for this confirmation and follow the steps to complete your entrance into LJS Fish Tank.
When logging in, make sure you don’t enter any unnecessary spaces before or after your email address or password. The system reads blank spaces as extra characters.
Q I get an “email does not exist” message when I try to login.
A If you did not complete the registration survey and did not click the link in the confirmation email afterwards, you are not fully registered with LJS Fish Tank. If you have completed these steps and still cannot login, try closing the portal page and returning in a few minutes.
If you have completed the registration survey and are waiting to receive the confirmation email, check your Inbox and Junk Mail folder. Depending on your email provider, it may have been directed to your Junk Mail folder. Add LJS Fish Tank to your email’s safe list to ensure future emails and survey invitations get to you properly.
Q I can’t remember my password.
A If you cannot remember your password, simply click on the “Forgot password” button on the LJS Fish Tank login page to have it emailed to you. If you continue to experience problems, send an email to support@ljsfishtank.com.
Q I didn’t receive my password after clicking on the “Forgot password” button.
A Depending on the email provider, the email might have been directed to your Junk Mail folder. Some providers automatically divert emails sent from an automated system to the Junk Mail folder. To avoid this, add LJS Fish Tank to your address book or safe list.
Q I’ve joined, but there are no open studies on the site.
A Studies are launched randomly. If there are no studies listed under the “Open Studies” area of the panel site, there are no current studies available to take. An email invitation will be sent to you when a study is launched and it will also become accessible through the “Open Studies” area on the portal page.
Q I didn’t receive the confirmation email.
A This may be the result of one of two things:
1. Depending upon your email provider and your personal email settings, some emails sent from an automated system may be diverted directly into your Junk Mail folder. To avoid this, you can add our address to your safe list or address book.
2. You may have entered your email address incorrectly, which would have sent your confirmation to an invalid address. If this has happened, you will need to fill out the questionnaire again. Always type carefully when you respond to survey questions to avoid this happening.
Q Why am I not receiving the email notifications?
A Some Internet Service Providers have recently implemented new Spam Filtering Systems that will automatically direct emails sent from an automated system directly into your Junk Mail folder. To ensure the receipt of your survey invitations, it is best to add the panel address to your safe list or address book.
Q How do I add LJS Fish Tank to my safe list?
A Here are the steps to ensure that your survey invitations are not sent to your Junk Mail folder:
1. Open your Mailbox.
2. Click on "Mail" tab.
3. Click on "Options" (It is located on the top right of the page, on the same level as the four tabs labeled Today, Mail, Calendar and Contacts).
4. Click on "Junk Email Protection".
5. Click on "Safe List".
6. Type “ljsfishtank.com” and click "Add".
Q The link in my email invitation is not working.
A Depending on your service provider, or the size of your email window, the link to the study may be broken onto two or more lines. You may also have a link that is not completely underlined or active. You must select the entire link in order to access the study correctly. If necessary, copy and paste the entire link into a web browser address bar to access the survey.
If this solution doesn’t work, you can also find the study under “Open Studies” on the panel portal page. (This last line is only effective for surveys, not the profiling questionnaire)
Q Why can’t I get past the first page?
A Be sure that your browser’s “cookies” are enabled. Here’s how to enable them:
If you are using Internet Explorer as your browser:
- open a browser window
- in the tools menu, go to ‘Internet Options’
- go to the ‘privacy’ tab
- set your privacy settings to medium or lower
- go to the ‘advanced’ screen
- make sure ‘override automatic cookie handling’ is NOT checked
- click ‘ok’
If you are still experiencing problems, it might be your security settings or a conflict with another software application on your system.
Please check the Privacy tab of your Internet Options to ensure that the “Override Automatic Cookie Handling” is NOT selected. If this doesn’t help, check to see if you have any security software installed such as Norton Internet security, personal firewall software, pop-up blockers, or spam blockers. Any of these might be blocking the page load.
If you continue to experience problems, please email support@ljsfishtank.com with as much detail on the problem as possible (i.e. what platform you are using – PC or MAC and what type of browser – Internet Explorer 6.0, Netscape, Safari, etc.)
Q I am taking a survey containing a video, and I can’t see it.
A Please make sure you have the correct software installed to view the videos. If you already have the correct software, check the privacy setting on your browser:
1. Click the “Advanced” option (from the Tools – Internet Options – Privacy).
2. Make sure that “Override Automatic Cookie Handling” is NOT selected.
If you continue to experience problems, please contact support@ljsfishtank with as many details as possible (i.e. what type of platform and browser you are using).
Q The email I received is not readable.
A If you are using Microsoft Outlook, check to see if you can switch from Plain Text to HTML. At the top of your email window there is a small field with the words “Plain Text” in it. Click on the down arrow to select HTML. If you continue to experience problems, please contact support@ljsfishtank.com.
Q The page timed out.
A If you leave your computer or leave the survey on the same page for a long period of time, the page can time out. Although the page has timed out, your previous answers are not lost. To finish the survey, click on the link again and it will take you right to where you left off.
Q Am I still registered in the panel? I haven’t received a survey invitation for a while.
A Surveys are often sent depending on region, age group, gender, or other criteria. When a survey matching your profile is launched, you will receive an email invitation. If you have not received an invitation, it is most likely because there have not been any studies released that are relevant to you.
Q Did you get my responses?
A If you would like to ensure that your responses have been received, you can click on the survey link when you are done. A message stating that you have already completed the survey will appear.

M0nay08
12-21-2008, 12:50 PM
:thanks:

socal907
12-21-2008, 11:01 PM
signed up , took about 5 minutes to complete quick survey

thanks

ddakd
12-22-2008, 12:25 AM
Signed up. Thanks a lot!

KalMel
12-22-2008, 05:50 AM
thank-you!:bounce:

MrsTRod
12-22-2008, 05:52 AM
Thanks. I put the FAQ's in the wiki for you all.

fillygirl
12-22-2008, 06:06 AM
Thanks & repped.

stacy29m
12-22-2008, 07:00 AM
thanks and sorry. i'm still kinda new here. i forgot to put that stuff in here.

lemonlaurie
12-22-2008, 07:09 AM
thanks

tat2gurl
12-22-2008, 07:12 AM
thanks :)

GTA
12-22-2008, 07:17 AM
I joined few weeks ago and i was expected coupons.

taleea30
12-22-2008, 01:43 PM
Thank You!!:yummy:

carebearsluv
12-22-2008, 04:45 PM
tank you!

melve
12-22-2008, 05:06 PM
I received a message after taking the entire survey saying no more openings.

MrsTRod
12-22-2008, 05:16 PM
I received a message after taking the entire survey saying no more openings.

Awwe - well maybe it will open up again. We don't even know if it's worth anything so don't feel too bad!