With all the talk on the board about not getting paid for surveys, taking money out of your account after a year, not able to log in, forgotten password page that does not work, no response to emails or bad links sent in emails replys for support, it is time for a post to warn others to stay away from this company.

Cleavoice is not legitimate.

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Phone# 303-534-3333- has been confirmed
*** Denver, CO***

where's your personal experience with them? yes they are having some trouble, but i've been paid many MANY times and i'm not willing to say they are a scam site just yet.. i have 6.45 pending and still receive surveys weekly.

Never had a problem with them, and have cashed out a few times. Waiting for a survey to clear so I can cash out again.

i also never had any problems with them,i had redeemed amazon certificate last week with no problem,i have also done a pt with them last month and got paid,iam waiting to get paid for 2 itracks surveys,i dont think so they are scam

The only problem I see is the "forget your password" page, i have it saved in my other laptop so I dont see it as a problem for me, but sucks for people who've forgotten it.

where's your personal experience with them? yes they are having some trouble, but i've been paid many MANY times and i'm not willing to say they are a scam site just yet.. i have 6.45 pending and still receive surveys weekly.

Gee, they owe me 1/3 more than what I have in my account, they do not respond to emails, when they do respond they give you a support link which does not work, you can't log into their website, their "forgotten password" page just sits there when you click submit.. That is my personal experience. I record every survey I take and I don't appreciate companies who steal 1/3 of what I earn and then don't respond to multiple requests to get this corrected.

They have too many problems for this to be a legitimate company.

Clearvoice is a nightmare to deal with. I've got a slew of surveys that I never got paid for, some that show in my account as being disqualified although I got to the end and screen capped the pages saying that I'd get the full amounts and some that don't show in my account at all, and I did an in-depth diary for them that there's no sign that I ever took, never mind being paid. I've sent endless messages to member support with no reply, EVER.

EVERY survey company has a bunch of people that haven't had any problems with them YET... but any company with these kinds of problems, and a support dept that never responds to emails, is a BAD company.

How bad does a company have to be before we call them a scam?

I never had a problem either

Whenever I see "is a scam survey company", I know what username is next to it.

Never had a problem with them. In fact they pay out fast, they've responded to any issues I've had, and get quite a few surveys. You can't log into their website? Never had a problem. Just did it again.

Clearvoice is a nightmare to deal with. I've got a slew of surveys that I never got paid for, some that show in my account as being disqualified although I got to the end and screen capped the pages saying that I'd get the full amounts and some that don't show in my account at all, and I did an in-depth diary for them that there's no sign that I ever took, never mind being paid. I've sent endless messages to member support with no reply, EVER.

EVERY survey company has a bunch of people that haven't had any problems with them YET... but any company with these kinds of problems, and a support dept that never responds to emails, is a BAD company.

How bad does a company have to be before we call them a scam?

People need to take their issues up with surveypolice or contact BBB.

Either OP is very unlucky or they are very quick to call every survey company a SCAM company.

I have never had a problem with them have cashed out numerous times and have been paid in a timely manner.

Gee, they owe me 1/3 more than what I have in my account, they do not respond to emails, when they do respond they give you a support link which does not work, you can't log into their website, their "forgotten password" page just sits there when you click submit.. That is my personal experience. I record every survey I take and I don't appreciate companies who steal 1/3 of what I earn and then don't respond to multiple requests to get this corrected.

They have too many problems for this to be a legitimate company.

i can log in just fine, forgotten password link works fine for me. just because it doesn't work for some, doesn't mean its a scam. surveyhead canceled my account, while they pay others, is it a scam, no, do they suck, yes

In late July I took a survey from them for $10. I emailed them in early September and then a few days later they deposited my money in my account. I was worried that they were not going to deposit the money, but they did.

What I have noticed is that when I type in clearvoicesurveys.com, I cannot log it. I have to type the www in front of clearvoicesurveys.com...

I have done good with this company, they send me a few surveys a week.

I recall some time within the last month or so that they had some type of log in issues with their site and then it was back to normal. Apparently, ClearVoice is one of many that seem to go down for "routine maintenance" or for that matter "unforeseen maintenance".

Other than that, I did have a couple surveys that were not posted properly and emailed the CS dept. Without having to threaten them and being civil, my issues were resolved in a timely manner. I have cashed out with Amazon GC's and received the code immediately.

How do you classify someone as a scam who immediately rewards with an Amazon GC?

Not only have I been paid by ClearVoice, but once they even recruited me for a $75 online Focus Group (total work of about 1 hour), and changed the pay to $100 because they wanted to add on 3 or 4 extra questions. They paid it almost instantly.

I don't think Clearvoice is a scam, but I don't like their policy. You need to make $10 in a yr to cash out. If you don't reach the required $10 you LOSE all you made. I just don't like that. I earned close to that, but then POOF, my earnings disappeared...because I didn't get enough surveys to qualify for their cashout - in a yr. I would tell others to proceed with caution with this company. If you get alot of surveys that you qualify for - great. If you bank your money, just know your bank will disappear in 12 months if you don't reach cashout.

The site is not listed on the survey police website, I believe that means they are not reliable.

Clearvoice is fine. Also just because a website isn't on survey police doesn't mean it isn't reliable.

I'm not sure how I feel about clearvoice, get a lot of emails, but don't complete most of them-too boring and not enough $$

Being a scam and not being worth the effort are completely different.

i can log in just fine, forgotten password link works fine for me. just because it doesn't work for some, doesn't mean its a scam. surveyhead canceled my account, while they pay others, is it a scam, no, do they suck, yes

Surveyhead cancelled my account as well a while ago for being inactive, I think I was on vacation. Anyway, I emailed them and they re-activated it. You could email them, if you haven't already.

No problems here with them either...although, I am waiting now going on 8 weeks for a Itracks payment for a discussion through them. I think its Itracks who is slow, not ClearVoice.

I don't think Clearvoice is a scam, but I don't like their policy. You need to make $10 in a yr to cash out. If you don't reach the required $10 you LOSE all you made. I just don't like that. I earned close to that, but then POOF, my earnings disappeared...because I didn't get enough surveys to qualify for their cashout - in a yr. I would tell others to proceed with caution with this company. If you get alot of surveys that you qualify for - great. If you bank your money, just know your bank will disappear in 12 months if you don't reach cashout.

i am in a low demographic for a lot of surveys, and they dont send me very many. i was up to $11+ once, and when i went to site, i noticed i only had $7, so i wrote and asked them.

thats when i found out about their expiration rule. so the credit for every survey i do take expires after a year if i havent reached the $10 to cash in. i was going to cash in that $11 when it got credited, but it coincided with the year anniversary of another survey and i havent been able to catch up since.

i have $8 now, but im sure ill never make $10. i should just unsubscribe, but i keep hoping....

Gee, they owe me 1/3 more than what I have in my account, they do not respond to emails, when they do respond they give you a support link which does not work, you can't log into their website, their "forgotten password" page just sits there when you click submit.. That is my personal experience. I record every survey I take and I don't appreciate companies who steal 1/3 of what I earn and then don't respond to multiple requests to get this corrected.

They have too many problems for this to be a legitimate company.

I decided to check my acct after I saw this thread. SInce I get so very few surveys from them I forgot my password. I too am having trouble with the "forgotten password" page. It doesnt go through...it just sits there.

No problems here with them either...although, I am waiting now going on 8 weeks for a Itracks payment for a discussion through them. I think its Itracks who is slow, not ClearVoice.

My experience with itracks is usually a quick turnaround - less than two weeks with payment directly from them. Try calling itracks @ 1.306.665.5026.

GL

delete

I don't think Clearvoice is a scam, but I don't like their policy. You need to make $10 in a yr to cash out. If you don't reach the required $10 you LOSE all you made. I just don't like that. I earned close to that, but then POOF, my earnings disappeared...because I didn't get enough surveys to qualify for their cashout - in a yr. I would tell others to proceed with caution with this company. If you get alot of surveys that you qualify for - great. If you bank your money, just know your bank will disappear in 12 months if you don't reach cashout.

Wow, I did not know this. It sounds pretty unfair. I hardly ever get invitations from them. I better check my account and see what $$ I have and from when. While it is hardly a scam, with this information, I think that I will pass on continuing with them if and when I reach $10.00.

With all the talk on the board about not getting paid for surveys, taking money out of your account after a year, not able to log in, forgotten password page that does not work, no response to emails or bad links sent in emails replys for support, it is time for a post to warn others to stay away from this company.

Cleavoice is not legitimate.

Which survey sites are not Scams in your opinion? It's too bad that you continue to have such bad luck and are still struggling with additional survey companies. If you have time or would not mind listing a few/several, I would be interested to know which survey companies you do like? Thanks.

With all the talk on the board about not getting paid for surveys, taking money out of your account after a year, not able to log in, forgotten password page that does not work, no response to emails or bad links sent in emails replys for support, it is time for a post to warn others to stay away from this company.

Cleavoice is not legitimate.

I ALSO HAVE HAD PROBLEMS WITH THIS COMPANY LATELY.NOT LONG AGO I HAD 9 DOLLARS AND CHANGE IN MY ACCOUNT, NOW EVERY SURVEY I TAKE FOR THEM IS GETTING MINUSED NOT ADDED TO MY ACCOUNT. I DID ALSO CONTACT THEM 3 TIMES NOW WITH NO RESPONSE AT ALL. I HAVE AND AM OFFICIALLY BOYCOTTING THEM. ANYONE ELSE HAVING PROBLEMS LIKE THESE ALSO?:mad:

My experience with itracks is usually a quick turnaround - less than two weeks with payment directly from them. Try calling itracks @ 1.306.665.5026.

GL


Thanks for the number. You have had good luck. Every Itracks I have ever done seemed to take forever!

ELSE HAVING PROBLEMS LIKE THESE ALSO?

Yes.
And more - I have more than $10 in my account, but every time I try to get my money I receive a message - "you don't have $10 in your account". Tried to contact them 20 times -no response. Almost no chance to get money from them.
SCAM!

today I receive a $10 GC from clearvoicesurveys
the proof just here
http://makeearn.blogspot.com/2009/09/sep-24-2009-payment-10-amazon-gc-from.html

The only thing I could come up with for those who may want to call:

303-534-3333
Denver, CO

Its nice when they continue to send me survey emails, without replying to my support emails. :( I was at 9.95 too meh

If anyone calls and it works, please post, I might try after work today.

I have been a member of clearvoice for a while now and never had problems logging in and getting paid, until last month. I was only able to log in once last week and no other time. Spoke to customer service and they told me that their emails that they sent me were getting bounced back to them (I am using AOL) which is funny because up until last week I was still getting surveys from them :confused: The rep said they would send me another email but I still have not got it as yet... I am close to cashing out again so I will wait a little and see what happens.

I have been a member of clearvoice for a while now and never had problems logging in and getting paid, until last month. I was only able to log in once last week and no other time. Spoke to customer service and they told me that their emails that they sent me were getting bounced back to them (I am using AOL) which is funny because up until last week I was still getting surveys from them :confused: The rep said they would send me another email but I still have not got it as yet... I am close to cashing out again so I will wait a little and see what happens.

Did you call the number listed above?

Did you call the number listed above?

I am wondering the same thing

I called 3035343333. Customer Service is very nice. Just remember that they are in CO because I tried calling yesterday around 9am NY time and got put through to voicemail.
I received the email response from them, but I still can't log in.

Now that the phone# has been confirmed, I created a WKI for it since so many are having problems

I must be lucky compared to the other posters and all of the problems. I have never had any problems with the site, being paid for surveys, or redeeming for Amazon GC's. I have cashed out six times for gift cards in about two years. Recently, the number of surveys has also increased for me by quite a bit. I have zero complaints with them.

Just a heads up, I called in about a 'forgotten' password, and the password the customer service rep gave me was the one I kept trying to use and it didnt work. He said there must be a problem on their end, I'm not sure if its the case with other people but try calling in, the rep was very friendly and helpful.

They always take a while to credit me for surveys, even when it is just ten cents but some of the questions in their surveys are a riot. I just finished one that included this question...

"How awesome do you consider yourself? (required)
Not particularly awesome
Somewhat awesome
Average level of awesomeness
Pretty awesome
Legendary"

Customer service sent me another email today with a solution to my problem of logging in. Apparently, I have to put "www." in front of clearvoicesurveys(dot)com in order to get in the site. If I leave off the "www." part it will not log in and if I add it I can log in. Was able to log in and cash out for my amazon points and I had two surveys waiting for me.

Customer service sent me another email today with a solution to my problem of logging in. Apparently, I have to put "www." in front of clearvoicesurveys(dot)com in order to get in the site. If I leave off the "www." part it will not log in and if I add it I can log in. Was able to log in and cash out for my amazon points and I had two surveys waiting for me.

I just got the exact same email, and found 11.05 in my account whoohoo :)

I just got the exact same email, and found 11.05 in my account whoohoo :)

Congrats, you better hurry and cashout before it disappears

Customer service sent me another email today with a solution to my problem of logging in. Apparently, I have to put "www." in front of clearvoicesurveys(dot)com in order to get in the site. If I leave off the "www." part it will not log in and if I add it I can log in. Was able to log in and cash out for my amazon points and I had two surveys waiting for me.

I've found that also, oh and a Clearvoicesurveys bookmark on Firefox never got me anywhere either. Weird huh?

I have cashed out a number of times with them and haven't had any issues.

well I don't say a scam...I truly don't think so...BUT a dollar for 15 mins of my time? I just don't participate ..... I see lots of folks do good with it ... and good for you all.... That's great..

I just got a survey to look at some new ClearVoice homepage designs and tell them which one I liked the best. Unfortunately there was no place to type in comments or I would have told them to fix their log in problem, stop ripping people off on credit for surveys, and to answer their freaking email.

They got too many problems to be worrying about a new homepage. Looks like they are losing survey participants who can't log in, are tired of being cheated on points, and who can't get an answer to email. I hope they rot.

Wow!

Hope they rot?
I had a problem with them being slow with paying one time. I contacted them and told them that I was concerned and I was paid within a few days.

I think survey companies have not escaped the bad economy,( like most of us), and that a little respect and understanding goes a long way. I know there is a lot of companies out there that make their living cheating people, but I donot believe ClearVoice is one. Thats my opinion and I tend to trust people untill they prove me wrong.

right now i'm on $9.85 and as soon as i can log in and cashout i'm done. it must have taken six months to get this far. i can make that in a couple days with lightspeed.

They just majorly ripped me off with an email the said "product test" and $1, definitely got all of my opinions and then rec'd .10-- done !!!

Just cashed out my 7th Amazon gift card so far this year. None of these provide much more than some extra money or gift cards, but it is better than nothing. I can't complain about it and have never had any issues with them, in fact, the number of surveys has dramatically increased over the past few months and the credit has been processed in a consistent manner for me. I certainly don't have any issues with the 12 month use or lose deal when I reach the point to redeem every month or two. Sorry to hear about others with issues, but I fail to see any signs of the company being a scam. I also have never had a single problem logging in or getting to the homepage. I use FireFox and have it bookmarked with no issues.

Thanks for the heads up. I am sure some are suspect of a person always complaining, but personally, I am suspect of people who continually cheerlead and champion certain sites and/or try to shut the complainers up.

I appreciate the OP for sharing her experience in the hopes it will allow people to go forward with this company with their eyes wide open. I don't know how people can constantly bash someone for sharing their personal experiences. If this happened to her why shouldn't she tell others. That is why when I shop at Amazon I read ALL the reviews, not just the 5 star ones. And with surveys, I want to know what survey sites I should not bother wasting my time on.

I finally got to 12.00 and cashed out instantly for a 10.00 Amazon. I also got paid for the Itracks 75.00 study I got through Clear Voice.

I just got a survey to look at some new ClearVoice homepage designs and tell them which one I liked the best. Unfortunately there was no place to type in comments or I would have told them to fix their log in problem, stop ripping people off on credit for surveys, and to answer their freaking email.

They got too many problems to be worrying about a new homepage. Looks like they are losing survey participants who can't log in, are tired of being cheated on points, and who can't get an answer to email. I hope they rot.

The only way I am able to log in is through a invited survey. So I just save one of those so I can log in. It stinks but oh well. I always have gotten paid for every survey I have done with them.

They just majorly ripped me off with an email the said "product test" and $1, definitely got all of my opinions and then rec'd .10-- done !!!

Did the same to me :mad: I will leave this company alone. They can keep the whopping 1.90 cents I made in 8 months.

Wow!

I think survey companies have not escaped the bad economy,( like most of us), and that a little respect and understanding goes a long way. I know there is a lot of companies out there that make their living cheating people, but I donot believe ClearVoice is one. Thats my opinion and I tend to trust people untill they prove me wrong.

You're right. The survey companies have not escaped the bad economy and have dealt with it by ripping people off. There is no respect and understanding for that and if that is what you think, you are a sucker. They need to start showing the survey takers some respect and understanding. I trust people until they prove me wrong. ClearVoice is another survey company who has.

It seems the OP knows how to stir things up and causes all kinds of drama, negativity and yes, at times a good laugh. I am beginning to think these threads are created just to get attention for himself/herself. Despite mostly unfavorable comments about these posts/threads, new threads continue to appear. Some people do not know all of the history associated with threads like this. Some of the threads/posts got so bad that they had to be deleted.

Lets be nice!

The only way I am able to log in is through a invited survey. So I just save one of those so I can log in. It stinks but oh well. I always have gotten paid for every survey I have done with them.

Have you tried www(dot)clearvoicesurveys(dot)com instead of just putting clearvoicesurveys(dot)com? Ever since I started putting the www. in front of the website address I have been able to log in. Hope that helps!

Finally got over $10 in my account for the first time, tried to cash out with an Amazon gift card, and when I go through the steps, everything proceeds okay until I click "redeem" and the final message I get is "Unable to fulfill your request at this time. Please try again later."

Been that way for a couple days. I emailed customer service and received no answer yet. Anyone else have this problem? What's the best solution?

It took me over 10 months to get to $10.20 so I'm done with the company as soon as I can cash out, but I need to cash out in the next few weeks or money will start disappearing from my account when the old earnings age off.

Finally got over $10 in my account for the first time, tried to cash out with an Amazon gift card, and when I go through the steps, everything proceeds okay until I click "redeem" and the final message I get is "Unable to fulfill your request at this time. Please try again later."

Been that way for a couple days. I emailed customer service and received no answer yet. Anyone else have this problem? What's the best solution?

It took me over 10 months to get to $10.20 so I'm done with the company as soon as I can cash out, but I need to cash out in the next few weeks or money will start disappearing from my account when the old earnings age off.

Are you using FF? I don't have experience with this company but I know I once had this problem with another company and the only thing that finally worked was switching to IE.

Nope. Ironically, I'm using IE. Never have had any problems accessing or using the site before.

i love clearvoice I get surveys like every two days but alot of them never reach my email but when I log in there there

Fixed my log in problems. Just got another amazon gift card. They credit within a week or two. I think they are great!

So is anyone else having the problem I have in post #63?

I have $10.20 in my account, but can't redeem it. After I click "redeem," the error message appears instantly, directly below where you enter the access code.

Is there any way to get customer service to respond to an email, or is calling the phone number the only way to get help? Ugh, I hate calling, would much rather email.

So is anyone else having the problem I have in post #63?

I have $10.20 in my account, but can't redeem it. After I click "redeem," the error message appears instantly, directly below where you enter the access code.

Is there any way to get customer service to respond to an email, or is calling the phone number the only way to get help? Ugh, I hate calling, would much rather email.

Their customer service takes a really long time to reply back, Prob. 1-2 weeks. All I can think of is clearing out your cache and cookies (look it up on yahoo/google if you don't know). I just redeemed the other day or try a different internet browser (I used Firefox). Doubt that will help but worth a shot.

So is anyone else having the problem I have in post #63?

I have $10.20 in my account, but can't redeem it. After I click "redeem," the error message appears instantly, directly below where you enter the access code.

Is there any way to get customer service to respond to an email, or is calling the phone number the only way to get help? Ugh, I hate calling, would much rather email.

I hadn't had any problems redeeming until trying today and got the same message you received. I just redeemed another gift card on 5 Oct with no problems, but can't now. Hopefully, they will correct the issue. All of my Amazon gift card codes are stacking up toward Christmas gifts.

Their customer service takes a really long time to reply back, Prob. 1-2 weeks. All I can think of is clearing out your cache and cookies (look it up on yahoo/google if you don't know). I just redeemed the other day or try a different internet browser (I used Firefox). Doubt that will help but worth a shot.

Calling the number resolved my problem instantly, before that I sent 2 emails and never heard back. Safe bet is to call :) the person I talked to was very knowledgeable and helpful, just remember they are in Colorado so the time zone might be different. :)

Calling the number resolved my problem instantly, before that I sent 2 emails and never heard back. Safe bet is to call :) the person I talked to was very knowledgeable and helpful, just remember they are in Colorado so the time zone might be different. :)

Can you tell us how they resolved and what their explanation was? ty

I tried to go to the website at www.clearvoicesurveys.com today to see if the gift card problem was fixed yet, and now the web page won't open at all. Then I tried to call 303-534-3333 and there was no answer, even though it should have been within business hours mountain time. I'll try again tomorrow, but anybody have any idea what's going on?

Put http in front of it

http://www.clearvoicesurveys.com/

Put http in front of it

http://www.clearvoicesurveys.com/

Well, yes, I know that urls begin with http:// , but that's not the problem. The page doesn't open for me, whether I type it into the address bar or click on the hyperlink in your post. Does it open for anyone else right now? For example, when you click on the link in your post, does the page open for you? For me, it just tries to open but never finishes, and the screen is blank.

Edited to add: it just opened for me finally on about the third try, after about a minute of waiting for it to load (and I'm on a fast connection where pages usually call up in a second or two). After about another 30 s-l-o-w seconds, I logged in. I'll see how far I can get!

Edited to add: no luck, just wound up at an error page after two or three minutes trying to get the next screen to load.

Well, yes, I know that urls begin with http:// , but that's not the problem. The page doesn't open for me, whether I type it into the address bar or click on the hyperlink in your post. Does it open for anyone else right now? For example, when you click on the link in your post, does the page open for you? For me, it just tries to open but never finishes, and the screen is blank.

Edited to add: it just opened for me finally on about the third try, after about a minute of waiting for it to load (and I'm on a fast connection where pages usually call up in a second or two). After about another 30 s-l-o-w seconds, I logged in. I'll see how far I can get!

Edited to add: no luck, just wound up at an error page after two or three minutes trying to get the next screen to load.

Its doing the same thing for me now. When I posted my link, I had logged in with no problem. Now it just loading and loading. Maybe they are having issues with the website. Good Luck.

Its doing the same thing for me now. When I posted my link, I had logged in with no problem. Now it just loading and loading. Maybe they are having issues with the website. Good Luck.

Thanks! Glad to know it's not just my computer. Sounds like they're having problems. I'll try giving them a call tomorrow when they open again.

Good news! I tried the website today, and my Amazon gift certificate redeemed immediately, so maybe the site was down yesterday because they were fixing it. Anyway, all seems to be working now.

Just tried again and the gift card redemption worked without a problem so it looks like that issue has been taken care of.

Also worked for me just now....bout damn time. :)

just redeemed a gift card as well.great!

Thank you, thank you, for the head's up. I've been trying for over a week to cashout - even emailed them couple days ago. Finally worked.

Merrill Research would like to invite you to participate in an internet secruity online focus group to be held November 10-12. You will receive $100 for full participation to see if you qualify, please click the link below.

Reward: $0.00

Survey Length: 5 minutes

I DNQ :( I got $.10 :(

I DNQ :( I got $.10 :(

You can buy a piece of bubblegum ----maybe