Check your Black Friday receipts!

[soccermomx3]

I had about $40 worth of mispricing at the register. One was at Target for $24. Their advertised movies came up regular price. Kmart was about a $13 overcharge. Kmarts was on Joe Boxer boxers and tees. So, make sure to check your receipts and hold on to your ads.

[htt]

So true. I was paying for something at Macys and the price for the item said it was 19.99 but it rang up as 29.99(the original price) and I told the cashier right away. I tried to used a coupon on it because there wasn't even a "Morning Special" on it. She said my coupons wouldn't work on my Bodum French Press. I told her that it isn't an electronic.. I was thinking, " Are you telling me a spoon is an appliance?" Does she not know what an electronic is? First, it needs to have a cord or something.. or at least batteries.

We should all literally take pictures of price signs around the store of the things we buy because all the cashiers do is ring things up, they don't know the prices.

[mrsdavison]

I hate target, I got the xbox 360 pro with a 60 gc that was supposed to be free but what they did was apply the 60 to the 299 which made the return to 257 instead of 299 plus tax. Long story short I had to return the xbox because it didn't work but instead of getting the whole money back for the xbox I only got 257 back and had to go to gamestop and buy another one that I had to come out of my pocket for 64 dollars. I have no idea how they screwed me but they did, and when I talked to customer service about it they said that it was their policy to only give me back a gift card for the remaining 60 dollars only if I brought them the receipt back for the orignal gift card that I got in the first place that I bought a extra game for. So Target SUCKS.

[brennok]

They didn't screw you. All stores do this now. The console cost you 239.99 plus tax and 60 for a 60 dollar giftcard. If you returned the console and giftcard with receipt you would have gotten the full amount you paid back. If you kept the giftcard they will only give you back 239.99 plus tax. Otherwise people would buy consoles just to return them so they could keep getting a free $60 every time.

[seancashmere]

I hate target, I got the xbox 360 pro with a 60 gc that was supposed to be free but what they did was apply the 60 to the 299 which made the return to 257 instead of 299 plus tax. Long story short I had to return the xbox because it didn't work but instead of getting the whole money back for the xbox I only got 257 back and had to go to gamestop and buy another one that I had to come out of my pocket for 64 dollars. I have no idea how they screwed me but they did, and when I talked to customer service about it they said that it was their policy to only give me back a gift card for the remaining 60 dollars only if I brought them the receipt back for the orignal gift card that I got in the first place that I bought a extra game for. So Target SUCKS.

You're CRAZY! You got a great deal. Since it didn't work, all you had to do was exchange it and you'd have gotten the 60GB XBox Holiday Bundle for $257 (I'm assuming that's after taxes). Most people would opt for that instead of the gift card because you could keep your cash. That's actually a magnificent deal b/c you got it on the front end. You ruined the deal by returning it and going to Gamestop. Then you lost the $60 discount. Next time just exchange the broken one for another one, silly.

I hope the new one is better though. But you did miss the boat.

[seancashmere]

You're CRAZY! You got a great deal. Since it didn't work, all you had to do was exchange it and you'd have gotten the 60GB XBox Holiday Bundle for $257 (I'm assuming that's after taxes). Most people would opt for that instead of the gift card because you could keep your cash. That's actually a magnificent deal b/c you got it on the front end. You ruined the deal by returning it and going to Gamestop. Then you lost the $60 discount. Next time just exchange the broken one for another one, silly.

I hope the new one is better though. But you did miss the boat.

Whoops! I get it. They discounted the console and charged you $60 for a card. Still, there's no way you should have returned it and gone elsewhere. Target didn't break the XBox, that's MS's manufacturing specs and workmanship. All you needed to do was exchange the unit for one that worked or follow up under warranty with Microsoft (which is what MS would prefer). Either way, it isn't Target, it was you.

And Target actually gave me my greatest deal on BF, $30 for Dead Space on a game that's $59.99 everywhere else. 50% off. Can't beat that with a sledgehammer.

[glueball]

Hi, I checked my receipt from Staples.
There is a other people's reward number on it.
I think it was done by the cashier.
The cashier asked whether I have reward card.
I said no. Then he scaned his reward card
but don't let me know.

any one has the same problem and how to correct it ?
Thanks a lot.

[dzap]

Hi, I checked my receipt from Staples.
There is a other people's reward number on it.
I think it was done by the cashier.
The cashier asked whether I have reward card.
I said no. Then he scaned his reward card
but don't let me know.

any one has the same problem and how to correct it ?
Thanks a lot.

:lmao: :lmao: :lmao: :lmao: S.O.B. smart guy....get rewards off other customers purchases...
..but anyway..what's the problem? You don't have a Rewards card, so I doin't see what's the issue here..you can return it and the rewards get taken off..

[robintrade]

Pretty slick of the cashier(CSR). They are racking up points on your nickel. I used to work at Cracker Barrel when they the Neighborhood program. Used to catch cashiers doing it all the time. They would use their card, mom's card, grandama's card, etc. They would always lose their job for doing it.


Hi, I checked my receipt from Staples.
There is a other people's reward number on it.
I think it was done by the cashier.
The cashier asked whether I have reward card.
I said no. Then he scaned his reward card
but don't let me know.

any one has the same problem and how to correct it ?
Thanks a lot.

[NCSUFire]

I hate target, I got the xbox 360 pro with a 60 gc that was supposed to be free but what they did was apply the 60 to the 299 which made the return to 257 instead of 299 plus tax. Long story short I had to return the xbox because it didn't work but instead of getting the whole money back for the xbox I only got 257 back and had to go to gamestop and buy another one that I had to come out of my pocket for 64 dollars. I have no idea how they screwed me but they did, and when I talked to customer service about it they said that it was their policy to only give me back a gift card for the remaining 60 dollars only if I brought them the receipt back for the orignal gift card that I got in the first place that I bought a extra game for. So Target SUCKS.

I had bought the Sony Blue Ray player. If you don't return the GC they give you the refund minus the GC price. They have to scan the GC in order to give you the full amount back. If you looked at your receipt it had a ------ around the item and it said must return all items for full refund.

[yangster]

No need for me to check my receipts. I know what I wanted, did all the calculations before leaving or in my head before going to the cashier to have an idea of the amount. I made sure that I was paying for the right amount. If it had rang up the wrong price and they weren't going to fix it. I would just leave. That was my plan the whole time anyways and had no problems.

[Da3vid]

So true. I was paying for something at Macys and the price for the item said it was 19.99 but it rang up as 29.99(the original price) and I told the cashier right away. I tried to used a coupon on it because there wasn't even a "Morning Special" on it. She said my coupons wouldn't work on my Bodum French Press. I told her that it isn't an electronic.. I was thinking, " Are you telling me a spoon is an appliance?" Does she not know what an electronic is? First, it needs to have a cord or something.. or at least batteries.

We should all literally take pictures of price signs around the store of the things we buy because all the cashiers do is ring things up, they don't know the prices.

Its not because it is an electronic. Macy's coupons are always really squirrelly... the coupon says its good for regularly priced, sale items and clearance items. In the disclaimer, its not good for "super buys" and for "specials." In the ad sometimes in tells you, but in store you don't know whats on sale and whats on special!! I got into an argument with a cashier because of this, too. The cashier couldn't explain it to me. My best friend works at Macy's and thats the only way I figured it out... but it can't be overridden except for by a manager.

[BLKJLK]

yep i am going back to walmart because 2 pairs of the toddlers jeans rang up 7.97 which is full price because they were suppose to be $4. Also ace hardware tried to cahrge me 9.99 for a dog bed that was only 5.99 but they corrected it in store for me wish i would of caught the walmart one but o well i will get it fixed

[halliwellfamily]

Hi, I checked my receipt from Staples.
There is a other people's reward number on it.
I think it was done by the cashier.
The cashier asked whether I have reward card.
I said no. Then he scaned his reward card
but don't let me know.

any one has the same problem and how to correct it ?
Thanks a lot.

You could talk to the manager about it. What the cashiers are should be doing is if you say you don't have a rewards card, they offer you one. Otherwise all the credits you should have gotten go to him. If you report him/her, they will probably be fired or investigated.

[jayeskreezy]

No need for me to check my receipts. I know what I wanted, did all the calculations before leaving or in my head before going to the cashier to have an idea of the amount. I made sure that I was paying for the right amount. If it had rang up the wrong price and they weren't going to fix it. I would just leave. That was my plan the whole time anyways and had no problems.
ditto...Circuit City tried that and I caught them. I now really loathe CC and their employees.

[htt]

Its not because it is an electronic. Macy's coupons are always really squirrelly... the coupon says its good for regularly priced, sale items and clearance items. In the disclaimer, its not good for "super buys" and for "specials." In the ad sometimes in tells you, but in store you don't know whats on sale and whats on special!! I got into an argument with a cashier because of this, too. The cashier couldn't explain it to me. My best friend works at Macy's and thats the only way I figured it out... but it can't be overridden except for by a manager.

I know about the "super buys" and "specials"/"morning specials" but this was just a normal sale item. I thought it was funny when she couldn't explain it and said it was an electronic. Macy's coupons kills everything with their exclusions. There was this coupon($10 of $25) that we can use Friday and Saturday until 1pm. And, hahaha, of course all their items they were selling that day were some kind of special.. or something of that sort. :shake: Smart for them to have us think we could use it on top of everything. The whole day the cashiers were rejecting coupons.

[NomisGnos]

I hate target, I got the xbox 360 pro with a 60 gc that was supposed to be free but what they did was apply the 60 to the 299 which made the return to 257 instead of 299 plus tax. Long story short I had to return the xbox because it didn't work but instead of getting the whole money back for the xbox I only got 257 back and had to go to gamestop and buy another one that I had to come out of my pocket for 64 dollars. I have no idea how they screwed me but they did, and when I talked to customer service about it they said that it was their policy to only give me back a gift card for the remaining 60 dollars only if I brought them the receipt back for the orignal gift card that I got in the first place that I bought a extra game for. So Target SUCKS.

You really should have exchanged the xbox rather than returning it.

[yuugotserved]

thanks.. didnt have any problems with staples and best buy.

[harley06]

Kohls charged me $59.99 for an item. The bar code on the item read $49.99 and was suppose to be 40% off. Glad I checked. With the whole rush it's easy to miss.

Good post...check those receipts!

[suziebee20]

At Rite Aid, the mascara and the lipstick that was supposed to be $4.99 each rang up full price. I noticed the mascara right away and it was such a pain for the cashier to figure out how to fix it that I overlooked the lipstick and had to go back.

[klekampcd]

Circuit city had a lot of mispricing in MO!

[pheenix11]

Sports Authority had buy one pair of sneakers get another pair 50% off. The cashier however only rang up one pair so it ended up being BOGO for me.

[BubbleTea]

I usually remember all the prices of all the items that I buy and check the price as they scan it. Target is harder because the item's price + tax comes up separately for each item, trying to add 8.3% to each item on the fly is hard.

[mainelyj]

I always check my receipts right away. I also watch the clerks ring up the items and price check as I go along = especially where a special deal is involved, to catch mistakes right away.

Despite, it was not until I was leaving Walmart on BF and security guard was looking at my receipt, that I notice a PS3 Madden game rang up for 59 instead of 30. Went back to customer service and they refunded me the differrence. She also said = they fixed the problem in their computer so this does not happen to some one else.

The moral of the story - is keep an eye on what is ringing up at the time - it can save you a lot of hassel in the long run.

[coup nazi]

We have this problem ALL the time at Meijer. They always have stuff priced wrong. We just let it go, walk right over to customer service, show them the receipt and the price that is stickered right on the f'in item. By law they have to give you back five times the difference (I think it's 5 times anyway).

[Jenni88]

At ACE, they handed me the wrong tripod light (and had it marked wrong also) and I didn't know till today. They handed me a $29 light vs. the 10 light and it should have been a $5 rebate for a total of $5. I talked the store and then got a call back a few hours later with a different answer; now it looks like they I can't get a rebate on the orginal liht and will have to return it. They say they will order a $10 light but I can't get a rebate on it :( I'm not to happy about that; it was suppose to be a gift!!

[BeanMeScot]

I checked prices as things were being rung up. I didn't have any issues except with one thing at BBW. The associates knew about it though and warned me to check it and let the cashier know to check it before I even got to the register.

[moonbeams]

What was it, I was there too, what should I look for?

[JayVee7777]

So if they mis-charge you, they're trying to screw you because they're evil, and you demand they make up for it. But if they give you something extra accidently, then you have no qualms taking it, huh?

[JayVee7777]

We have this problem ALL the time at Meijer. They always have stuff priced wrong. We just let it go, walk right over to customer service, show them the receipt and the price that is stickered right on the f'in item. By law they have to give you back five times the difference (I think it's 5 times anyway).

I believe it's the difference + $5...

[Moesbie]

My aunt was in line at Office Depot for a cheap laptop. By the time it got to her then had run out of the ones under $400s. But after waiting so long she didn't want to go empty handed so she bought one for $539.99 + tax. I wasn't with her, but later I get to see the receipt and the laptop. She ended up getting the Toshiba Satellite 14." 4 GB Memory 200 GB Hard Drive Notebook Model M305D-S4831. Now the the scans of the ads online show this model should be priced at $489.99. Why did they charge her $50 more. She bought no other items.

I want to go back and have this fixed, but I don't have the actual ad. What to do?

[cimorene]

I used to work in retail.

Leave the guy who scanned his rewards card "under your nickel" alone.

He could be doing it to rack up rewards, but most likely he is under very heavy pressure from his managers to keep a certain percentage card scan rates or else he will be penalized, usually 60%. During black friday, there's no time to stop and ask the customer to fill out an application for a new card; you just use any random card and the next person who fills out a new application gets a "bonus" purchase amount already on the card.

using the same card repeatedly is flagged in the system anyway.

[crazycruiser]

My aunt was in line at Office Depot for a cheap laptop. By the time it got to her then had run out of the ones under $400s. But after waiting so long she didn't want to go empty handed so she bought one for $539.99 + tax. I wasn't with her, but later I get to see the receipt and the laptop. She ended up getting the Toshiba Satellite 14." 4 GB Memory 200 GB Hard Drive Notebook Model M305D-S4831. Now the the scans of the ads online show this model should be priced at $489.99. Why did they charge her $50 more. She bought no other items.

I want to go back and have this fixed, but I don't have the actual ad. What to do?

Look for the PDF online, or buy a local newspaper that has it, they often have them from the past days/weeks.

[expert01]

My aunt was in line at Office Depot for a cheap laptop. By the time it got to her then had run out of the ones under $400s. But after waiting so long she didn't want to go empty handed so she bought one for $539.99 + tax. I wasn't with her, but later I get to see the receipt and the laptop. She ended up getting the Toshiba Satellite 14." 4 GB Memory 200 GB Hard Drive Notebook Model M305D-S4831. Now the the scans of the ads online show this model should be priced at $489.99. Why did they charge her $50 more. She bought no other items.

I want to go back and have this fixed, but I don't have the actual ad. What to do?

ITEM # 176215
$489.99 AFTER $310 INSTANT AND $50 MAIL-IN SAVINGS

She had a mail-in rebate printed off with her receipt that she needs to send in. $489 + $50 = $539. Make sure you read a little closer next time.

[soccermomx3]

What was it, I was there too, what should I look for?


movies in Target
Joe Boxer and tees in Kmart

[Indy2424]

I disagree turn this guy in. He has an associate rewards probably where you get a higher percentage back. People get fired for this all the time. He should have offered it to you and had you sign up so you could get money back yourself. I used to work in retail.

Leave the guy who scanned his rewards card "under your nickel" alone.

He could be doing it to rack up rewards, but most likely he is under very heavy pressure from his managers to keep a certain percentage card scan rates or else he will be penalized, usually 60%. During black friday, there's no time to stop and ask the customer to fill out an application for a new card; you just use any random card and the next person who fills out a new application gets a "bonus" purchase amount already on the card.

using the same card repeatedly is flagged in the system anyway.

[Shellac]

I believe it's the difference + $5...


In Michigan it's the difference plus 10 times the difference up to a limit of $5 (limit only on the 10 times penalty, you always have to get the actual difference back on top of that). The law does make some exceptions for enourmous differences but I'm not sure about the details of that. I've made some money off this law.

[lawork]

For those in Michigan, remember the Michigan Bounty Law. You get the difference back plus the "bounty", which is 10 times the difference but you have to be given at least $1 and no more than $5. Some stores get touchy and insist that the item have a sticker on it, but usually there isn't any problem. But, you do have to ask for it. They do not just give it to you.

[Sophophilic]

Ecko ripped me off for 12 dollars off of their marked savings, but I didn't catch it. :(

[lilbuddy]

Seriously...how do you people not know how much your stuff should have been. I'm always within $5 of how much my total purchase is going to be from a few DVD's to $200 worth of groceries.

[slickerthanu]

I got screwed donating a dollar to some St. Jude thing at Radioshack. They asked me if I wanted to donate a dollar and I said no. I didn't look at my receipt till I got home and noticed I got charged a dollar on my credit card anyway. Argh...

The $24.99 I saved on the PS3 controller was no longer a deal. I only saved $23.99. :(

[Shellac]

For those in Michigan, remember the Michigan Bounty Law. You get the difference back plus the "bounty", which is 10 times the difference but you have to be given at least $1 and no more than $5. Some stores get touchy and insist that the item have a sticker on it, but usually there isn't any problem. But, you do have to ask for it. They do not just give it to you.


The law says that the item must have a price tag. From the state government site:

2. If a price is not marked on a sale item and it scans for more than the sale price, do I get the sale price and the bonus?


You are entitled to the sale price but not the bonus. There must be a price marked on the item - and the item has to scan for more than the price marked on it - for you to be entitled to the bonus


Some things are excempt from this:

Printer Friendly Text Version Email Page Text Size
Item Pricing (Scanner Law) Frequently Asked Question 3/2008

CONSUMER ALERT



MIKE COX

ATTORNEY GENERAL


The Attorney General provides Consumer Alerts to inform the public of unfair, misleading, or deceptive business practices, and to provide information and guidance on other issues of concern.





Item Pricing (Scanner law) FREQUENTLY ASKED Questions



Consumer or Business Alerts published by the Attorney General are provided as an information service only and are not a formal or informal legal opinion or legal advice. Citizens who need legal advice should consult with a private attorney. This information is provided in response to frequently asked citizen questions about the Pricing and Advertising of Consumer Items Act. The Act's popular name is the "Scanner Law" or the "Item Pricing Act."



References and links to the Item Pricing Act and related administrative rules are available at the end of this Alert.



Item Pricing Bill of Rights



Our State law requires that most items on store shelves be clearly marked with a price tag. If an automatic checkout system (scanner) charges you more than the marked price of an item, and:

1) the transaction has been completed, and

2) you have a receipt indicating the item purchased and the price charged for it.

Then:

You must notify the seller that you were overcharged, within 30 days of the transaction, either in person or in writing. Within two days of receiving your notice, the seller may choose to refund you the difference between the amount charged and the price marked plus a "bonus" of ten times the difference, with a minimum of $1.00 and a maximum of $5.00. If the seller refuses to give you both the refund and the bonus, you may bring a lawsuit to recover your actual damages or $250.00, whichever is greater, plus reasonable attorney fees up to $300.00.





Frequently Asked Questions



1. How much money do I get back when a scanner charges me more than the price marked on the item?



You are entitled to request the difference between the marked price and what you were charged plus additional compensation ("bonus") of ten times the difference. The bonus must be at least $1.00 but may not be more than $5.00. If the seller refuses to pay the difference and the bonus, you may sue for actual damages or $250.00, whichever is greater, plus attorneys' fees of up to $300.00.



2. If a price is not marked on a sale item and it scans for more than the sale price, do I get the sale price and the bonus?



You are entitled to the sale price but not the bonus. There must be a price marked on the item - and the item has to scan for more than the price marked on it - for you to be entitled to the bonus.



3. If I am charged more than the marked price for several duplicate items, do I get the bonus for each duplicate item?



No. When you purchase multiple identical items you are only entitled to one bonus payment of ten times the difference between the marked price and the price you were charged, but not less than $1.00 or more than $5.00. However, you get the difference between the marked price and the price you were charged for each item you purchased.



4. What items do not have to be marked?



The following consumer items do not have to be individually priced:



a) items sold by weight or volume which are not in a package

or container;

b) items sold in a coin-operated vending machine;

c) prepared food intended for immediate consumption;

d) items purchased by mail or through a catalog, or which are not otherwise visible for inspection, if the price of the item is on the consumer's written order or the bill/invoice;

e) unpackaged food items;

f) items which have a total weight of not more than 3 ounces, a total volume of not more than 3 cubic inches, and a total price of not more than 30 cents;

g) live plants;

h) live animals;

i) motor vehicles;

j) motor vehicle parts;

k) packages of 20 or fewer cigarettes;

l) greeting cards sold individually which have a readable coded price on the back of the card;

m) merchandise ordered by a consumer as a gift to be sent directly to the recipient.






In addition, each store is entitled to exempt 50 classes of items from being item priced - 25 classes of sale items and 25 classes of non-sale items. A list of the non-sale exempted items must be posted in a conspicuous place. MCL 445.353(3). The price of the non-sale exempted items must also be posted by a conspicuous sign located in immediate conjunction to the area where the unmarked items are displayed. MCL 445.353(4).





Live animals are excempt LOL

This is the full page:

http://www.michigan.gov/ag/0,1607,7-164-34739_20942-134114--,00.html

[fyrusher]

do your homework before go to store.

[macoan]

Sounds like my wife.

I have a better suggestion then to check the receipts - WATCH THEM BEING RANG UP. If they are the wrong price, you tell them right there and get them corrected. (my wife will never watch and then bitch later on how it was wrong.)

[mrsdavison]

I tried and they were all out and my husband had already invited people over to play it because it was a early christmas gift so that really stunk. Its okay though he just got a another game to go with his system


You really should have exchanged the xbox rather than returning it.

[lesliepear]

I still have 2 screwups to fix - Walmart forgot a lot of my coupons on the sale items and Sears managed to not ring up 2 items I bought (clothes). I found this out when I went to return the other clothes I bought. I still have to return the 1 blouse that was in the same bag and not rung. (I don't feel right keeping it).

[borgdrone]

staples charged me $1.00 extra on the norton internet securities 2008. I saw it at the register but was in no mood to wait for the manager to come and fix the issue.

[Voldermort800]

So true. I was paying for something at Macys and the price for the item said it was 19.99 but it rang up as 29.99(the original price) and I told the cashier right away. I tried to used a coupon on it because there wasn't even a "Morning Special" on it. She said my coupons wouldn't work on my Bodum French Press. I told her that it isn't an electronic.. I was thinking, " Are you telling me a spoon is an appliance?" Does she not know what an electronic is? First, it needs to have a cord or something.. or at least batteries.

We should all literally take pictures of price signs around the store of the things we buy because all the cashiers do is ring things up, they don't know the prices.

Haha, i actually took a picture of some of my items at Kohls and they still said I was wrong -_-