COMCAST 16Mbs Performance INTERNET $29.99 >> OR LESS << [EXISTING CUSTOMERS] -- New Customer= $19.99

[RndM]

I called into Comcast to try & get the 12mbs or 16 Mb Internet Data for $19.99.
Since I have Comcast Double Play (Internet + Voice) they refused & insisted it was only for New Customers for 6 Months.

However the Rep told me that I was eligible for
$29.99 High Speed Internet [Performance] for 6 Months.
Then after 6 Months it would go back to my 'Double Play Performance Internet Rate' ($43)

I was also told that they have the Regular (Economy) Internet for $19.99 [For Existing Customers]

:bulb: ---> My Technique :D
I called 1 866 565 4863
Verify your Account / Phone Number --
Then choose CANCEL/MOVE Option [#4] -- Then DISCONTINUE [#3].

Explain your interested in lowering your bill & know someone who got the promo for $__...
Tell them that it was NOT via an online Comcast affiliate & they were an Existing customer & they spoke to a Comcast Rep.

Another Possible Method Here (http://slickdeals.net/forums/showpost.php?p=26585083&postcount=20)


It's 16MBs rather than 12mbs [varies by location!?]..

EDIT
$29.99 or as low as $19.99 -- YMMV depending on CSR [Length of promo may vary as well - from 6 to 12 Months] ---> VERIFIED by 100s of USERS NATIONWIDE! --but as always Ymmv

~~~~~~~~~~~

--EDIT 08/12/10 --

My Promo was supposed to end in July initially , then it was extended till August. Now Comcast just told me I'll be on the SAME Promo till NOVEMBER :woot:
They are Rolling Over PROMO's due to the recession & many customers will be able to Retain their original promo till "we are out of this recession" ...
just FYI for those of you who expect to have a Promo ending soon or another point to bring up if you are currently being Overcharged by Comcast.

And if you want to Inquire about your account / lower your bill --> When you call be sure to pick Cancellation / Disconnect Dept from the Automated System.

----

Post YOUR RESULT & location in the WIKI

[wikipost]

WORKING -- Thumbs UP! :D
2/23/2010
Ambler, PA
Arlington, Virginia $29.99 for 12 months (Existing internet only customer)
Blacksburg, Virginia $32.99 for 6 months for 12mpbs (Existing internet only customer) 29.99 for 6 months for new customers.
Atlanta, GA - Got $19.99/mo as an EXISTING customer thru chat for 6 months. Repped!!!
Atlanta, GA - Got $19.99/mo for 12/2 speed for NEW customer (no TV or phone) thru chat for 6 months.
Berkeley, CA I went through the phone, about 6 months ago I got the other deal for 12mbps for $19.99 a month, first rep asked if I wanted TV added, asked how much it would add to my bill and I said no. He transfered me to another rep who seemed oddly tired but, he knew what was going on. Asked me a couple questions, if I was a student, how long I'd be staying in my apartment, and then after about 5 minutes (I could hear him typing most of this time) he came back and said he would extend my promotion 6 more months!
Berwyn IL ($19.99 for New Customer)
Bremerton, WA - 03.13.2010 - 19.99 for (12mbps) for 6 months - First time chat. Existing customer with high-speed internet and digital voice.
Breckenridge, CO - $19.99 for 6 months (new customer)
Bristow, VA $19.99 for 6 months (Existing internet only customer)
Brownsburg, IN $24.99 for 6 months (NEW customer) for Performance Internet (up to 16mbps). Modem rental is additional $5 a month.
Burien, WA $34.99 for 6 months 12mpbs (same speed) existing customer
Burlingame, CA - $24.99 for 6 months. Existing customer. CSR also offered 29.99 for 1 year. No questions asked, no hassle at all. Took less than 5 minutes! Said "my friend has this promotion for ...... and is an existing Comcast customer."
Champaign, IL $29.99 for 6 months, existing customer, double play, 16 mbs service, live chat
Champaign, IL $29.99 x 12 months for Blast! 16/2 Mbps HSI. Existing customer coming off previous $29.99 x 6 month promo. Live Chat - > Internet -> Billing. Asked to match local AT&T U-Verse promotion.
Charles Town, WV $29.99 for 6 months, existing customer, 16 mbs service, phone call w/ cust. support, 7/10 - 1/11
Chicago, IL - Mar 3, 2010 - 19.99 for 12 months, 16mbps. Existing Customer. First time chat (chose Internet -> Account and was then moved to Sales). Had to be very persistant about 12 months even though he said only 6 month promo existed in my area. See post #525 for details & script
Chicago, IL $19.99 for 6 months 16mbps performance internet (existing customer, I also have basic cable).
Chicago, IL ($24.99 for 12mbps @ 6 months, Existing Customer with Digital Cable)
Columbia, MD $19.99 for 12 mos 16 MB. Cable TV package 49.99 (extended,basic, digital, etc.) Existing customer.
Columbia, MD $25.05 for 12 months (new customer live chat) for internet only
Denver, CO $24.00 for 12 months, (existing Hi-Speed Internet only customer)
Denver, CO $26.99 for 6 months 12MB
Detroit, MI - $29.95 for 12 months 20Mbs - Shelby Township, MI
Dover, NH - $19.99/month for 6 months + $50 installation. 12mbps.
Elk Grove, CA $19.99 for 6 months and $25 installation fee. New Customers.
Emeryville, CA $59.99 for 12 months of 12mbps Internet AND Digital Starter Cable TV. (Existing customer, promotional 12mos of $49.99 for same package + free HBO just ended) [7/26/10]
Essex, VT- $19.99 12mbps 6 months. (Existing customer with phone and internet)
Eugene, OR $19.99 for 6 months via chat (Existing Internet customer, also have basic cable)
Eugene, OR $29.99 for 6 months via chat (Existing customer, just came off $19.99/month promotion last week)
Federal Way, WA - Usually $53.00/month & now $29.99/month for 6 months (existing internet customer)
Fife, WA - Called and got 12mb for $34.99 for 6 months (was an existing customer and my $24.99 promotion for 6 months just ended.)
Fishers, IN - $29.99/mo for 6 mo. Existing Performance customer.
Flint, MI - Denied twice, and I am not in a current promotion. Called to cancel both times.
Fort Lauderdale, Fl - 16 mbs/$29.99 Internet promotion in addition to the Digital Starter Package & HBO for $40 for 6 months.
Freehold, NJ - $19.99 for next next month + $22 credit for current month. Existing performance plan customer. Was paying $44.95/mo!!!
Fremont, CA-$19.99 for 6 months (previous customer, signed up with other name) Faster than 12mbps :). Just canceled and signed up after disconnect through chat asked for the $19.99 deal and 12 months and how much 16 was. Guess what speed I am getting ?
Fremont, CA - $19.99 for 6 months, existing customer with limit basic cable. Got the 6-month promo thru chat only after asking why I can't get the $19.99 for 12-months promo that my friend got.
Gadsden, Al - $19.99 for 6 months (existing customer with internet only) used live chat
Harrisburg, PA - offered 16 U 2 D for 19.99 for 6mon or 29.99 for 12(took29.99 for 12 so I don't have to do this again for a while) mad repped!!
Hayward, CA - $24.99 for another 6 months. First rep told me I had to upgrade my cable; the second rep just lower it to $24.99 after I told him my promotion ended and I cannot afford the current rate. I keep the basic cable and 12mbps HSI.
Houston (sugar land), TX - . Got the 12mbps for $19.99. Only have Comcast Internet Service. I have the blast 16mbps service for $39.99 for 12 months but It's Expiring. The rep said she had no promotion for 16mbps... so i went with 12mbps
Houston, Texas [OP]
Houston, TX - Just got off the phone with a rep. Got the Blast 12mbs with basic cable for 29.99.
Houston, TX (Sugar Land), $19.99/6 months for Performance (6-12 mbps), $29.99/12 months for Blast (16 mbps) and local tv (existing internet only customer)--called number above
Houston, TX [FrozenMonkey] well I got lower speed [speedtest.net] than you
Houston, TX 77546 (Friendswood) $19.99 for 6 months (existing customer with Internet only)(Performance12 mbs)
http://www.broadbandoffers.com
Huntington WV $19.99 for Performance, existing customer with internet only, live chat
Jackson, MS ($35 a month for the 8 mbps)
Jacksonville, FL 29.99 for 6 months for 16 mbps. Also $39.99 per month for digital preferred package. Existing customer!
Jacksonville, FL $19.99 for 12 months for 12 mbps service through echat. Best deal I ever got!
Jacksonville, FL $29.99 for 6 months (existing customer, had basic cable and internet). Tried on the phone first and got rejected. Tried chat and am now saving $. CSR actually told me to get back on chat in 6 months and they would give me that rate again!
Joliet IL ($19.99 12mbps @ 6 months New Customer)
Kirkland, WA - 03-22-2010 - 29.99 for 6mo. Existing internet only customer (12mbps). Called, and was offered multiple deals before I said I was going to switch to DSL.
Lawrence, MA - $19.99 12MB 6 mo. Existing customer!
Lebanon, NH - $38/month for 6 months + free installation. 12Mbps internet and basic cable (via phone rep at 1-800-COMCAST, no luck with chat). She said call back in 6 months to see what promo we can renew with.
Little Rock, AR - $29.99 for 16mbps for 6 months. Was a current customer with 12mbps for $42.95/mo. Did it through chat.
Longmont, CO - $24.99 for 6 months (existing HSI only customer - the $24.99 offer includes the $12 or so charged for not having cableTV/phone)
Los Gatos, CA 29.99 for 6 months, existing customer with basic cable. They clearly said I will not get any promotions again in the future because I have consistantly been on promotions.
Lynn Haven, FL - $33 for 16mbps for 12 months
Memphis, TN $19.99 for 6 months (existing customer, had cable and internet)
Minneapolis, MN - Went to comcast.com to try and order 16mb package for 19.99 / 6 mo. Denied bcus I alrdy had service but chat rep offered discount of 24.99 / 6 mo.
Minneapolis, MN (2 times on the phone with no luck, chat confirmed the promo but sent to call the reps again and then no luck. Then used OP's method of trying to "lower the bill" and got same 12mbs that i have today at $29.99 for 6 month. What a pain!
Minneapolis, MN (Tried online chat and got denied, called today and went to retention. Took some effort but ended up getting 12mbs for 29.99 for 6 mo.
Morristown, NJ March 3,2010- 19.99 for 6 months. Existing customer. Did an online chat but was happy for the 6 months. Had no problem getting them to agree.
Nashville, TN $19.99 for 6 months (existing customer, had cable and internet) Added 8/12/2010
Olathe, KS $24.99 for 6 months for new customer
Olympia, WA - $34.99 for 6 months, existing customer, internet only
On the subject of cable providers: I found and used this link off SD in the past to get a discount from my cable provider, Charter. I know this is a Comcast thread, but is it possible that they allow different cable providers to compete in the same geographical area?
Orlando, FL $19.99 for 6 months 16mbps performance internet (Signed up 01/26/2010) using live chat - New Customer
Portland, OR - $24.99 for 12mbps for 6 months or 29.99 for 16mbps
Portland, OR $29.99 for 6 months (Exiting Customer, Internet only. Had the Blast package upgraded as a slick deal awhile back, Kept it with this lower price)
Potomac Falls, VA 20165 $39.99 for a year (existing customer Internet only)
Pottsville, PA (home of YUENGLING Beer) - Existing customer. We were able to get 12 Mbps at $19.99 for 6 months
Richmond, VA
Rockville, MD - Live Chat 4/11/2010 - Performance internet 12Mbps for $24.99 for 6 months. $29.99 one time installation fee. $5 modem rental.
Sacramento, CA 6 megs at $24.99 a month for 6 months
Salisbury, MD - $29.99 for 6 months. Existing customer. Used live chat.
San Francisco, CA - $19.99 for 6 months (new customer). 1st online chat = denied. 2nd time =worked.
San Francisco, CA - $24.99 for 6 months performance (existing customer, super basic cable and internet). Tried via Chat 1st time, said current promotion expiring and what promotions were available and rep put me on the new plan immediately.
San Francisco, CA - $29.99 for 6 months performance (previous customer and used this same offer in the past). 1st online chat = denied. 2nd time =worked. I was also offered 47.99 for Blast for 3 months.
San Francisco, CA-$24.99/month for 6 month. Existing customer. Performance package
San Jose, CA - Had to try three different reps on chat. Finally offered $39.99 for 22 mbps for 6 months (existing Internet only customer)
San Jose, CA - Mar 2, 2010, turned down the first time via chat, 2nd time worked via chat, 20mbps (i asked for 16mbps and she might have been confused) for $29.99 for 6 months.
San Jose, CA [29.99 for 16mbps @ 6 months, Existing Customer with Digital Cable]
San Jose, CA 24.99 for 6 months for 12Mbps, new internet only customer with $25 install (also was offered $33 for 12 months internet only for 12Mbps)
San Jose, CA 29.99 for 12 months, existing customer
San Jose, CA 19.99 for 6 months. 6/23/10 - (existing customer. speedtest.net shows 19.77mbps DL & 3.33mbps UL)
Seattle, WA $29.99(12MBPS) 6-Months
Seattle, WA $29.99 (20MBps) 6-Months. Phone didn't work, but successfully did it via Live Chat
Sharon MA - $19.99 existing customer for 6 month (have both TV and HSI). First thing offered was to keep existing speed for $19.99. But very easily got the discount.
South Plainfield, NJ
Southern NH $19.99 for 6 months for the internet portion (existing customer, very basic cable and internet). Tried phone first last week, no success, tried again via chat - mission accomplished!
State College, PA $19.99 for 6 months 16mbps performance (existing customer)
Stockton, NJ ($29.99 16mbps @ 6 mos, existing internet only customer. Offered $44.95/mos for 22mbps as well)
Tacoma, WA- Got the 6Mbs for 24.99 (Chat), better than what I was paying...
Tallahassee, Florida 29.95 16-20mps for 29.95 for 6 months,no problem, gave it to me right away!
Tallahassee, FL - $29.99 16/2 internet only for 6 months; current customer via online chat. Tried for Xfinity's current online offer $19.99 for 15/3 but was shot down b/c I needed to upgrade to a different plan.
tried it after 30 minutes of the call.
Tucson, AZ
Twin Cities Metro - Took three tries - first said only retention could offer deals but retention was closed. Went to chat, they said there were no deals in my area for existing. Called again next day went to retention. Got 12mbs for $29.99 for 6 months.
Twin Cities Metro Area- Online chat after trying the 19.99 deal. Was offered 12mbps performance for $24.99 for 6 mo as an existing customer (maybe because it's been awhile since I've done a deal?)
Vancouver WA - $39.99 for 12 months, Performance level, existing customer. I cancelled my cable TV at the time and they gave me this for my existing Internet).
Washington , DC - $29.99 for 6 months (existing customer with Internet only)
Wheaton, MD - $24.99 for 12 months. 12mbps. 3/13/10. Existing internet-only customer. Did this via chat. Took 2 1/2 hours. No luck calling.
Wilmington, DE - $30/month, 12 months, existing customer, 16Mb service
Woodbridge, NJ
Woodbridge, VA (Northern Virginia - NOVA) - Could offer $29.99 for 6MBPS (High Speed) or $24.99 for 1MBPS
Woods Cross, UT - $19.99 existing customer (the rep said the $19.99 promo is available for customer who have either cable or phone service as well)
Woodstock, GA $22.95 for 6 months (existing customer basic internet - not sure if that is the 6MBSP, but I did not get performance upgrade, nor need. Already have cable)
WPB, FL 16MBPS for $29.99 for 4 months. Better than nothing and repped.
York, PA - $24.99 for 6 months (6 mbps) or $29.99 for 12 months (8 mbps). Existing customer with $33 internet promo that expired that day and limited basic cable. Also got limited basic cable lowered from $19.99 to $9.99 for 12 months.
York, PA - $24.99 for 6 months or $29.99 for 12 months. Existing customer with $33 internet promo that expired today and limited basic cable.

NOT WORKING
Westland, MI (They had 16MBPS for $39.99 for 6 months)
Boulder, CO denied because I am already under a $19.99 promotion for 6 months. they said I would have to wait for it to expire and then probably wait another 6 months to apply a new promo
Charleston, SC Live Chat said $19.99 promo is only for new customers. Told me to call 800#.
Jacksonville, FL said the promotion expire 1/4/10 even though I did get the confirmation number from an authorized dealer, they said to me that If I want promotions I can just go through them directly.
Houston, Tx they gave me a deal for 25.49 for 12 months. 12mbps
Gaithersburg, MD denied on 3/13/10 with the excuse that they no longer offer promotions to internet only customers, tried phone twice and chat once.
Houston, TX tried for the 19.99 for 12mbps, csr said that was for new customers only. instead got the 29.99 for 12 months. it'll be 42.95 thereafter.. did this via chat
Malden, MA tried for 19.99 12mbps, no go--was exiting a $29.99 16mbps deal; third rep was adamant on being able to pull up a $10 promo on existing accounts, which would bring the service to $32.95, and threw in another $10 credit for the hassle
Seattle, WA - Currently $39.99 for 12Mbps, denied promotion because of existing Starz/HBO discounts (free). Called to cancel twice, both operators insistent that there were no promotions or discounts available to me.
Sandy, UT - I'm not under any promotion, and they denied me outright. Said I was an existing customer and the 19.99 and 29.99 internet promotions are only for customers that don't currently have internet.
Kendall, FL - No go, $34.99 for 16 Mbps.
Chattanooga TN - existing customer on digital starter TV promo price w/12mbs Internet @ regular price. No go after two months of trying. Reps only offered 1mbs service. Even when cancelling TV which took me off of promo pricing was only offered 12mbs at what I am paying now ($43) despite local TV ads and banner ads on their site promoting $29.99 Goodbye Comcast, Hello EPB fiber optic $57 for symmetrical 15 meg.

btjimmy408 - I can get this for the Bay Area with free installation. New customers. PM me.

[TayTay]

Thanks for posting, but this has been discussed in the following thread:

http://slickdeals.net/forums/showthread.php?t=1800351

Also, it's actually better to use Comcast chat in order to get the discount, as people have been denied by the phone. Chat takes less than five minutes.

[RndM]

I talked to local Comcast Office , Online Chat & Tried regular a CSR Rep. [1800-Comcast]
All DENIED ME the Offer & told me I was NOT ELIGIBLE for ANY discounts.

One even told me I would get the same answer from every other Rep I talk to. [ that I would be ineligible for discounts]

The method stated above was the only one that worked. & believe it or not It was going to be my last attempt. :D

[TayTay]

I talked to local Comcast Office , Online Chat & Tried regular CSR Rep.
All DENIED ME the Offer & told me I was NOT ELIGIBLE for ANY discounts.

The method stated above was the only one that worked.

I was in the same boat for the past two weeks. It's crazy how hard it can be to get a promotion, yet some people seem to get it no problem, every time. I tried your method last week and got all the way to the actual cancellation because they wouldn't budge. I ended up just hanging up at the last minute and tried chat today and it worked.

[catnap1972]

I'm assuming these offers are for those that have some service by Comcast already. Any offers for non customers?

[TayTay]

I'm assuming these offers are for those that have some service by Comcast already. Any offers for non customers?

The $19.99 per month is for non-customers.

[RndM]

I'm assuming these offers are for those that have some service by Comcast already. Any offers for non customers?

If you don't have Comcast @ all, they have a variety of Promos.

$19.99 for Performance /or/ Regular Internet speeds -- NEW Customers

You can also sign up via Various affiliates & get cashback etc. -- check online reviews of Affiliate before you choose this option.

edit-
[B]I believe its 16MBS+ w/ 'POWER BOOST' -- rather than 12Mbs.
but The plan is known as Performance Internet to Comcast

[lotsalotsadeals]

Markets with...
Competition = DEAL
NO Competition = NO Deal

[Crashboss007]

i would be a new customer so does the $19.99 last forever?

[ctbear]

How long does the $19.99 price last for new customers signing up? Is it just a 12months thing?

[Crashboss007]

How long does the $19.99 price last for new customers signing up? Is it just a 12months thing?

my question exactly.

[ILEng]

Does anybody know if other services are required for new customers for this internet rate? Also, what are the up-front costs. I can find these out by attempting to sign up, but I wanted to ask in case somebody already knows the answer.

[zeth006]

Markets with...
Competition = DEAL
NO Competition = NO Deal



Yep. I've been making the same argument about there being not enough competition in the broadband market for many years. Until just recently, I used to have people disagreeing with me and saying that low population is the reason prices are so high and speeds so low. Now there's a general consensus that there are informal agreements between the likes of Verizon, AT&T, and Comcast not to compete too much in each other's territories and to keep prices high outside of the usual 6-month promotions.

[nasdaq]

I have tried doing the same thing and got denied also. Talked to a rep ans he said no discounts are available to me.

[MilrTime83]

How long does the $19.99 price last for new customers signing up? Is it just a 12months thing?

6 months usually

[thund3rcat]

I have tried doing the same thing and got denied also. Talked to a rep ans he said no discounts are available to me.
They key is to make them believe as if you're actually canceling. They're not going to easily nudge if you simply call in and ask for a discount.

[RndM]

i would be a new customer so does the $19.99 last forever?

^Typically the price is valid for 6 Months.

They may extend your promo price if you call in around that time. [end of 6 month period]

Does anybody know if other services are required for new customers for this internet rate? Also, what are the up-front costs. I can find these out by attempting to sign up, but I wanted to ask in case somebody already knows the answer.

^ Depends how you sign up.

You will have to pay a modem rental fee ($3.50) -- Unless you have your own modem] & most online affiliates waive Installation costs. You may also be required to make the 1st months payment [I don't remember exactly, I've had Comcast for a while] :ohmy:

[BlueJello45]

i would be a new customer so does the $19.99 last forever?

Nothing lasts forever with comcast. Be prepared to call every six months and tell them you need to cancel your service. Then negotiate for what you can get... if it isn't good enough, decline and call again.

[RndM]

I have tried doing the same thing and got denied also. Talked to a rep ans he said no discounts are available to me.

^ try again. :D
If your calling loyalty be firm yet calm (while arguing) :cool:
You may have to ask for the $19.99 promo ... then they'll tell you its for New Customers
Then ask if there is anything at a similar price point that they CAN OFFER.
[don't ask if you'll be eligible, they will simply say NO]

If you feel comfortable try using a sympathetic approach /and or / LIE ;)

Try Comcast Online Chat [I was shot down today, BUT I've had luck with it before getting a promo]

COMCAST LIVE CHAT (http://www.comcastsupport.com/chat/)

[jclyon41]

Markets with...
Competition = DEAL
NO Competition = NO Deal
I have a competition in my area and they denied the shit out of me.

[huy_sauce]

Just called and it worked for me in Tucson, AZ.

I only have the 6mb Hi-speed internet. They offer 1, 6, and 8 in my area.

So I went from 42$ a month to 30$.

I called COMCAST, chose "discontinue/downgrade", then "discontinue".

Talked to a rep, told her that I wanted to lower my bill and that I saw adds for 20$ and that I know someone who got a lower rate "30$". She goes on about how they just don't throw out promos or discounts, I then asked about downgrades and then said that I was probably gonna cancel and that's when she offered the 30$ a month deal.

Thanks OP.

[eyerash]

i know the best buy in oxford valley, by the oxford valley mall(just outside philadelphia pa) actually has comcast employees working there all day long. i was able to talk to these guyus and get all kinds of crazy promos!. also they gave me visa gift cards by mail!!!!!

[foxxdie]

I was denied on chat...

I pay $144 now, the chat rep offered me $139 if I add a phone.... no deal!

my response to the chat rep:

"Landline technology is dead. Maybe you can also throw in a VHS player and cassette deck too. why do you people always try to push another service on to customers, this does not help them, this keeps the price the same!"

Next Step... Cancel my current service and sign-up in my wife's name?

[crice]

Comcast live chat told me to call the Comcast # for the promo:

1-800-266-2278 Extension Number 54097

[pandapples]

i pay $24.99 a month for this for 12 months
i was a new customer and originally applied for the $19.99 for 6mos one but then when my first bill came in it was like $45 a month so i called in and bitch out about this, they told me that they do not see that i applied for the 19.99 one but i threatened them and stuff so they gave me a deal of $24.99/mo for 12 months :woot:

[ThanosAndSonya]

I work for Comcast in Northeast PA. I usually try to throw out some info when I see these threads.

Im a door-to-door guy, so I cant say anything first hand about people that you talk to on the phone, but I can say that Ive seen other peoples interactions, and they are very inconsistant. If you get a no from someone, call back to get someone different.

My sales team doesnt work with current customers, only non-customers. I can say that new deals have sprung up all over in the last week, presumably due to the new Year. We just got some pretty bad-ass promos ourselves, but again, they are for non-customers only. I wont gob up the thread with all the info. If anyone in PA that DOESNT have Comcast and wants the info , shoot me a message, ill help you as best as I can. I can pretty much guarentee we can beat the competition with our triples.

Best way to do these things is look for door-to-door guys. If you can find them, chances are you can get free install on your services. When you call up, they charge you a fee for every service they install. That would be something to keep in mind. However, there arent door to door guys in every market. Before you ask, no, I have no way of finding out where they are. I tried to find out a while back for this same reason, and was basically told to worry about my own market. Sorry Fellers!

[kornkitten]

I'm in an area where 12mps w/ power boost isn't available yet. So I was offered 15.00 off my bill for 6 months because I told them my friend a few miles down the road (who does have 12mpsw/ pb, got in on the 29.99 deal ) and I was stuck paying more for less!

Yay! for nice reps!

[TheMouse]

I'm in central NJ, and I call them every 6 months for discounts. Usually I'll get 29.99 or 32.99.... but sometimes i've gotten 19.99... all for 6 month periods. I threaten to move to FIOS everytime.... Which isn't an empty threat on my end now that FIOS is available here. Half my neighbors have already left comcast for FIOS, so they know they're losing customers.

[jonny6man]

I just did the chat online with comcast and now i'm paying 24.95 instead of the 42 something. I'm in Sacramento.

[ChiTownRulez]

Mentioned AT&T DSL for 19.95/mo for 6GB and was given the 19.95 / mo deal within 5 mins via online chat!!!

[coolmalayalee]

I got the 12 MB comcast connection for 19.99 per month for ONE FULL YEAR when I moved to GA 6 months ago. I was already a comcast customer in IL before that. But I did not tell them that. My internt speed now is consistently above 20mbps.

[xxxHolic]

I just got a bundle for INTERNET and PHONE SERVICE for $39.99 12/months:). 12MBPS. Plus $5.00 monthly rental fee for the modem. purchase modem at $99.09. Should I buy the modem or just rent it?

Do you think it's a good deal? I'm waiting for you guys answer before I sign up.

[somethingelse]

I called legitimately complaining about my d/l speeds being so bad that if I didn't get a service discount, then I may as well just drop Comcast altogether for DSL. CSR offered $30/mo for Performance package (supposed to be 15mb down, but is typically less than 5mb) for 6mos. I guess that's better than nothing...

[BDeck]

I currently have 16Mbps for $43/mo. After the 6 mo promotional price with 12Mbps, what does it go up to?

[big mike]

every freaking time I call or chat them they just stone wall me. I wonder if it's because I live in a newer development in a small town with no options... Any tips? Is it just a keep trying until they cave type thing? I'd think they'd keep records and notice that you're just hitting them up over and over but maybe they arent that smart.

[BDeck]

every freaking time I call or chat them they just stone wall me. I wonder if it's because I live in a newer development in a small town with no options... Any tips? Is it just a keep trying until they cave type thing? I'd think they'd keep records and notice that you're just hitting them up over and over but maybe they arent that smart.
I'm in the same situation. My apt complex doesn't offer any other providers...maybe they know that.

[wrxtreme]

Just got out of chat and was told that I can't get a discount/promotion on my internet because I have either phone or cable through them. Kinda sounds backwards to me, but who am I? I was told to call 800-266-2278 x54097 to downgrade/cancel my service. BTW, I am in Lancaster, PA.

[ZephyrDeals]

Anyone know if there are any cable tv offers?? It's insanely overpriced as well.

[neotieland]

I got the $39.99 for 16 Mbps for six months instead. They said that's the only one available as far as the promotion I am eligible for. And I took it.

[Tristinfinch]

I tried the Online Chat Three times on different days to get a Promo (I was already on a promo that started in December for $34.99 a month) But Was denied all three times. Called the number he listed here, said I wanted to cancel it and that I was paying too much, he seemed reluctant at first but ended up giving me the Faster "Blast" internet for free for Three months, and Then the promo for $29.99 for Six Months. It's only Five dollars from what I was already paying But Hell I want my money or faster internet!

[myvoip07]

no luck in getting $19.99 for new customer without any service currently. I guess i am stuck with verizon DSL

[anekin007]

i miss comcast.. time warners service and promotions are horrible

[Sciencelf]

ugh... I'm starting to hate my city...
I can't get comcast internet just cable because comcast isn't allowed to provide internet here (I don't know why to be honest, but they're prohibited from doing so).
I have AT&T internet... its like $40 per month for 5 or 6mbps. I would love it if there was some competition here for them cause I hate AT&T :(
A few months back I read if you threaten to close the account they give u discounts... I tried it and the lady I was talking to was like, "ok when would you like us to disconnect it?" I was like "I'll look at some other companies and let you know." But I never called back =/

[jitsg]

I got 16Mbs for $29.99. I confirmed it twice that its 16Mbs and and ots only $29.99.

I also upgraded my TV from limited basic to Digital starter for $33

[babyting421]

I got a 12Mbps $19.99/6 months internet service, but will be expired the next month. so, I just chated with a online representative, she said she can give me a sencond promotion, $24.99/6 month.

[yog]

Didn't work for me here in Tacoma, WA

[xxxHolic]

I got 16Mbs for $29.99. I confirmed it twice that its 16Mbs and and ots only $29.99.

I also upgraded my TV from limited basic to Digital starter for $33

A bundle for INTERNET and PHONE SERVICE for $39.99 12/months. 12MBPS:D.

[abhi_attitude]

I called the helpdesk. chose option #4 and #3. got connected to one of the rep. politely told him my bill is too high so want to disconnect. he said... ok... we will put you on the $19.95 promo. are you happy? i said yes :)

Thanks OP. thumbs up.

EDIT - after the change in plan... my modem got disconnected... called customer support to verify... apparently the modem was "inactive bootfile" so he refreshed it and my internet was On.

I verified from the rep on new plan... he confirmed it is from Jan to Aug. Also my max speed will be 6 mbps. for $19.95. Thanks OP

[j4122002]

every freaking time I call or chat them they just stone wall me. I wonder if it's because I live in a newer development in a small town with no options... Any tips? Is it just a keep trying until they cave type thing? I'd think they'd keep records and notice that you're just hitting them up over and over but maybe they arent that smart.


Try canceling for a week or two. Odds are if you actually go through with the cancel they will give you the promo.

I know for me i call everytime my promo ends to get on another promo. I say I'm going to cancel for pricing reasons and they offer the next promo for me.

Most of the time they say this is a one time offer but I've been on 3 one time offers so far so....

[LeonAnderson]

Got $19.99 for 12/Mbps....

The thing is IM AN EXISTING CUSTOMER.

Used Comcast Online Chat.

[slickbond007]

Do you know which are the good affiliates for *new* customers? And do they offer $19.99 for only internet. No cable or phone.

If you don't have Comcast @ all, they have a variety of Promos.

$19.99 for Performance /or/ Regular Internet speeds -- NEW Customers

You can also sign up via Various affiliates & get cashback etc. -- check online reviews of Affiliate before you choose this option.

edit-
[B]I believe its 16MBS+ w/ 'POWER BOOST' -- rather than 12Mbs.
but The plan is known as Performance Internet to Comcast

[masontrang]

i just called in to cancel my service with them yesterday... but then i saw this.

they said they could give me it for $29.99 per month for 6 months... ugh, its better than nothing, but this will only keep me happy untill mid summer...

[charbel]

comcast..... I live here in Southaven/MS and they are charging me $59.95 for "Performance" - my download speed is about 800 kb/s (i believe i have the 12Mb or 16Mb w/ powerboost)
The only reason they charge me like that is they don't have a competition here - but about 1/4 mile from here AT&T is available and the price there for the same thing i got is $42.95....

[mekeo21]

I just got a bundle for INTERNET and PHONE SERVICE for $39.99 12/months:). 12MBPS. Plus $5.00 monthly rental fee for the modem. purchase modem at $99.09. Should I buy the modem or just rent it?

Do you think it's a good deal? I'm waiting for you guys answer before I sign up.

If you will live there for more than 20 months and stay with Comcast, buy the modem

[Illidan]

I got 12mb for $29.99 for 6 months. Thanks and Repped.

[mekeo21]

The guy who got internet and phone for 12 months sounds perfect. I'm moving un 30 days to a rental... hope to be there only a year and then buy a house so this would be perfect.

QUESTION... I work from home and spend good part of time on conference calls thus why I need a landline phone. Is Comcast phone a VOIP? I had Vonage before for phone and it sucked cause if i was downloading or uploading (mostly) it messed up my call... it compressed 2-3 seconds of me talking into about a second... If you have heard it before you know what I am talking about.

I cant get ATT for local phone so I have to go Comcast or pay thru the nose to get som other local people.

[SandmanCL]

If you will live there for more than 20 months and stay with Comcast, buy the modem

Or buy any other docsis 2.0 compatible cable modem. Won't they all work ? 2.0 would be sufficient for these speeds, and they sell for ~ $20 on eBay.

[wreckonized]

quick question.
we are currently using at&t and want to switch over to comcast if this 19.99 deal is good around here.

and my question is, we dont have any other service with comcast, is that going to be a problem? i always see that there will be installations fees or other fees. so if i do decide to get comcast, how much am i looking at to get this service started?

thanks in advance

[slidecage7777]

I have tried doing the same thing and got denied also. Talked to a rep ans he said no discounts are available to me.

go to comcast.com and keep bugging the agents... I got cinamax for free for 3 years for doing this..

also got starz free for a year and showtime for 1 year for 2 bucks :)

[FrozenMonkey]

Got the deal.

Call 1-800-COMCAST, select "Disconnect" and "Disconect" and then just tell them that you just saw your bill which is a lot and want to lower your bill. My friends have it for 20/mo from Comcast and ATT. So I was wondering if you have a better deal for me, as I 60/mo is a lot.

They gladly offered me 29.99 for 12mbps speed for 6 months right away and asked to take a survey call which I gladly accepted. I had 6mbps speed earlier.

Thanks OP .. repped.

[LeonAnderson]

Got $19.99 for 12/Mbps....

The thing is IM AN EXISTING CUSTOMER.

Used Comcast Online Chat.

For those folks who can't get the deal, check to see if you have Verizon FiOS available in your area. I asked for the $29.99/month deal (since I'm an existing customer) and the lady said she found a $19.99/month promotion for me.....

I think dropping the word "FiOS" helped a lot.

[Chi_Kid]

thanks for a descriptive title that had all the information in a sensible fashion.

[burningrave101]

I really dislike how people in the city can get a 12Mbps or 16Mbps internet connection for $19.99-$29.99/month when I have to pay $59.99/month for 1.2Mbps (on a good day) Verizon EVDO out here in the country, especially when they complain about how much they have to pay for it.

[donmimi03]

I'm a DirecTV customer and I'm about to score.

[Hecky]

I am an existing customer. My monthly bill was $42. Tried chat but didn't work, then tried billing department and I was eligible for $29.99 High Speed Internet [Performance] for 6 Months. Thanks and repped.

[blinsama]

im guessing you cant currently be in a promo and still call in for this?

[dh650]

That was one of the easiest pricing modifications I've ever done. I logged onto chat and was immediately offered $24.99 for 6 months after I requested the $19.99 package, but as is listed here, that price is for new customers only. We've been on the 16 Mb/s Boost package for quite awhile, so we are downgrading by 4 Mb/s but that's really not noticeable unless you are streaming a lot of videos.

I just cut my monthly nearly in half so we're all good here!

[sobewine]

TU, worked for me. the CS rep went off on the competitors products and prices and how comcast was the best deal in my area... and it actually is b/c all the other games in town require contracts and are priced the same or higher. wouldnt budge a bit until i mentioned quitting, then offered 29.99 rate instantly. Thanks op

[charbel]

Comcast was charging me $3 / month for a Cable Modem rental. I got a Motorola DOCSIS SB5100 for $10 at craigslist.

[pwnkjoo]

No go. Talked to two different reps, none could offer me anything. Paying 47.95 for 12MB internet and limited basic cable (which I don't use).

[khakis4life]

can you only get internet from comcast w/o cable tv? do they frown upon that? thinking of canceling my basic cable after football season is over. its $17 a month that i dont want to spend since i can pretty much watch everything i want to watch online. hmm

[RndM]

im guessing you cant currently be in a promo and still call in for this?

^You wont know till you Try. :D

No go. Talked to two different reps, none could offer me anything. Paying 47.95 for 12MB internet and limited basic cable (which I don't use).

^ Try online Chat w/ CS Rep. [See Alternative Method in Edited OP]

If not give loyalty 1 more Go w/ a different approach.
Like I said I tried 2 Reps via Phone & 1 via Chat ... on the third try via Phone I got it :)

So your TRY 4 CSR reps in total before you give up. ;)
With Over 13,000 Views in this thread YOU BETTER HURRY :lmao:

[juku]

In Atlanta-area, called and they said I wasn't eligible. They offered me $17.99 for 1Mbps for 12 months.

[ikeman]

Enjoy your internet!! I recently build a house 5 miles outside of town in central WI and my ONLY option is for Solarus wireless. 256K is $39.99 and 384K is $59.99. DAMM I miss city living with super fast internet for cheap.

[bgammill]

Markets with...
Competition = DEAL
NO Competition = NO Deal

Now U is gittin' smahtah!

[dantevengence]

Works, you guys just saved me $15 a month for 6 months and the connection was upgraded!! $90 saved, slickdeals FTW!!!

[RndM]

Got $19.99 for 12/Mbps....

The thing is IM AN EXISTING CUSTOMER.

Used Comcast Online Chat.

^:eek: $20!?
I should get that with this massive Free comcast publicity I put on SD :shake: (hopefully they dont find me) :lol:

Do you know which are the good affiliates for *new* customers? And do they offer $19.99 for only internet. No cable or phone.
Google it! ... There are Tons of Affiliates if you google "Comcast Internet Deal" you'll see
numerous offers.

Find one you like... Then google the company that's offering it & look for reviews (& try adding SCAM at the end & searching) :nod:

Examples:
$19.99 FOR INTERNET [new customers]-- SITE 1 (http://www.comcastoffers.com/) SITE 2 (http://comcast.usdirect.com/comcast-highspeed-internet-.html)

quick question.
we are currently using at&t and want to switch over to comcast if this 19.99 deal is good around here.

and my question is, we dont have any other service with comcast, is that going to be a problem? i always see that there will be installations fees or other fees. so if i do decide to get comcast, how much am i looking at to get this service started?

thanks in advance

^ No other service is usually needed ... It really depends on location.

Try their online system to see if you qualify for service & if so what.
Key is COMPARE VARIOUS Sites [once you find out your location is eligible] & see if your address qualifies for Internet ONLY!

Works, you guys just saved me $15 a month for 6 months and the connection was upgraded!! $90 saved, slickdeals FTW!!!

^ your welcome... :nod:

Hit the Little Green Button under my Name if you'd like to REP/thank! :D

[j_ten_man]

I currently have 16mbps for $39.99 a month but that expires in two months. I just chatted with them to see what options I have and he said I could downgrade to the 12mbps for $29.99 a month but it would only last through the same time frame as my current promotion. That sucks. I am going to try this next month though because I think I am just a month too early.

[myvoip07]

Do you know which are the good affiliates for *new* customers? And do they offer $19.99 for only internet. No cable or phone.
I am looking for the same..

[Hater]

Comcast.com showed me 15Mbps for $19.99... where's my 1Mbps???!!

$100 installation fee..OUCH!

[Lilboi]

Do you need to bundle with phone or cable tv to get the 19.99? I tried the chat online for only internet and they said no promotions for just internet.

[j_ten_man]

Comcast.com showed me 15Mbps for $19.99... where's my 1Mbps???!!

$100 installation fee..OUCH!

Find a local sales guy if you have them. They usually will do installation for free. I am not sure how to find them though. When we moved into our house, they had the number for him. Maybe someone else knows.

[naive1016]

Can I get this deal if I am in Rosemead, CA. I went to the site and it says it doesn't service my area. Is there any way I can like have someone install the comcast service for me if they are not in my area like a friend or something who knows how to install cable. I have DSL right now and I think the only cable company around me is Charter which is a rip off compared to this.

[khakis4life]

ok so comcast chat didnt get me jack. called in to 1-800-comcast. told them neighbor got at&t dsl with 6 megs at $19.95 a month, and could they come close to matching that? he offered me 6 megs for 6 months at $24.99, or 6 megs for 12 months at $29.99, OR 12 or 16 (i forget) megs for $35 a month for 6 months. i went with the 6 megs for 6 months. im in sacramento, CA. i was on their economy broadband which was slooooooow. it was like 384k-1meg. so im happy now!!!

[SlickEnW]

Sup noobs.

16Mbps is for areas with DOCSIS 3.0. You can check to see which areas have it in the first post.

http://www.dslreports.com/forum/r20428169-Lets-keep-all-DOCSIS-30-Discussion-in-this-thread-please

It's a free upgrade/bump in teir speeds similar to the ones they gave for people with expanded basic (essentially people atleast in WA got a couple of extra channels like G4 and bloomberg)

[LeonAnderson]

^:eek: $20!?
I should get that with this massive Free comcast publicity I put on SD :shake: (hopefully they dont find me) :lol:


My neighborhood was one of the first FiOS neighborhoods .... 80% of my neighbors have already left comcast for verizon FiOS. I think that's the only reason why I got the $20 deal as an existing customer.

IMO this is BAD pub for comcast. =P

Most of us don't have "better" deals to turn to or are too lazy to upgrade everything to FiOS (ahem... me) ... and would've stuck with Comcast for the hell of it.

So, let's see... say on average every SD user who got the deal saves $90. By now, at least 20 people have repped the deal.... that's $2k down the drain for comcast.

[chickdr]

In Atlanta-area, called and they said I wasn't eligible. They offered me $17.99 for 1Mbps for 12 months.

Interesting. I have had Comcast cable-modem service for 12 yrs(started with Mediaone in 1998) and tried chat first. I was told I had to call the 866.565.4863 number which I did. The rep said he couldn't give me a promo(for new customers only), but he contacted marketing to see if I could get a $10/mth loyalty discount for 6mths. He called back 10min later and told me they could do $15/mth off for 6 mths. Works for me!!! Thanks OP! :bounce:

[kiremac]

Long time lurker, first time posting.

I work for comcast, I only take calls from the New England Market, This looks like a deal from Retention Dept. Just tell the rep you want to cancel all your services and they will send you to them. In some markets a potential new ustomer can say they want to switch from Direct TV or Dish Network to get some unadvertised offers. its a YMMV thing though. also, getting a 12 or 24 month contract is the way to go for the best rates, but it is a contract. Personally, if you live in a FiOS market, we cant touch their speed and prices.

edit: we started the DOCSIS 3.0 New England rollout on Jan 12th.

[LeonAnderson]

Long time lurker, first time posting.

I work for comcast, I only take calls from the New England Market, This looks like a deal from Retention Dept. Just tell the rep you want to cancel all your services and they will send you to them. In some markets a potential new ustomer can say they want to switch from Direct TV or Dish Network to get some unadvertised offers. its a YMMV thing though. also, getting a 12 or 24 month contract is the way to go for the best rates, but it is a contract. Personally, if you live in a FiOS market, we cant touch their speed and prices.

I'm receiving about 3 calls a week from Verizon to switch to FiOS..... this comcast dude is right. FiOS is faster and cheaper. Comcast's regular prices can't compete.

The main reason why I'm not switching is because, once you go FiOS it's hard to switch back. They physically come in and replace your phone lines.

:eek:

[RndM]

My neighborhood was one of the first FiOS neighborhoods .... 80% of my neighbors have already left comcast for verizon FiOS. I think that's the only reason why I got the $20 deal as an existing customer.

IMO this is BAD pub for comcast. =P

Most of us don't have "better" deals to turn to or are too lazy to upgrade everything to FiOS (ahem... me) ... and would've stuck with Comcast for the hell of it.

So, let's see... say on average every SD user who got the deal saves $90. By now, at least 20 people have repped the deal.... that's $2k down the drain for comcast.

I'm sure well over $2K -was lost for Comcast (this thread has 16K Views) meaning a LOT of ppl should have gotten this offer.... maybe like $20K? :P

btw I don't have Fios in my area YET (hopefully soon) ... verizon's here though , providing their slow ass DSL

I wonder if the CSR reps are frustrated with all the people that want to "CANCEL" Comcast today :nod: :lol:

[dantevengence]

If you guys want, check out this "free" router from comcast, but costs $10 for the shipping:
http://www.comcast.com/wirelessrouter

Its a Netgear WNR3500 ($100 normally)

[bgammill]

I'm in central NJ, and I call them every 6 months for discounts. Usually I'll get 29.99 or 32.99.... but sometimes i've gotten 19.99... all for 6 month periods. I threaten to move to FIOS everytime.... Which isn't an empty threat on my end now that FIOS is available here. Half my neighbors have already left comcast for FIOS, so they know they're losing customers.

So, why don't YOU grow a pair and LEAVE???

[CheapForMe]

Just got out of chat and was told that I can't get a discount/promotion on my internet because I have either phone or cable through them. Kinda sounds backwards to me, but who am I? I was told to call 800-266-2278 x54097 to downgrade/cancel my service. BTW, I am in Lancaster, PA.

Interesting...I tried chat (2 separate times) this weekend. On Saturday I got Standard Cable for $29.99 (down from $59.70 and free HBO for 6 months, plus Digital classic for 7 something (down from $16.95) for 12 months. Cost me $1.99 to make the change. On Sunday I got HSI for $24.95 (down from $42.95) for 6 months. I'm in Reading.

Normally I call but I've been getting nowhere for the past year, so I tried chat. Took a while, but it appears to be worth it.

[RndM]

If you guys want, check out this "free" router from comcast, but costs $10 for the shipping:
http://www.comcast.com/wirelessrouter

Its a Netgear WNR3500 ($100 normally)

^ good If you DONT HAVE A WIRELESS ROUTER.

Terms:
. Limited to current High-Speed Internet customers who are leasing a High-Speed Internet modem or Digital Voice modem. If service is cancelled, equipment must be returned. A fee will be charged for any unreturned equipment.

:eek: [Basically its a FREE Router rental [?]] :nod:

[dantevengence]

^ good If you DONT HAVE A WIRELESS ROUTER.

Terms:


:eek: [Basically its a FREE Router rental [?]]


I got it, its a $100 router for a super low price and if it breaks they replace it for free. Great for those of us that only have comcast (dsl in my area sucks)

[bgammill]

I just got a bundle for INTERNET and PHONE SERVICE for $39.99 12/months:). 12MBPS. Plus $5.00 monthly rental fee for the modem. purchase modem at $99.09. Should I buy the modem or just rent it?

Do you think it's a good deal? I'm waiting for you guys answer before I sign up.

Make SURE you are getting a DOCSIS 3 modem, Then for sure BUY it...Comcast CLAIMS they will have 50 mbps available EVERYWHERE by the end of 2010...If you get the right modem, soon you will notice a blue light for the first time, and you will be getting the 50 mbps! OBTW if you cancel the Comcast service, the modem will likely sell for near what you pay for it today...

[SlickEnW]

Make SURE you are getting a DOCSIS 3 modem, Then for sure BUY it...Comcast CLAIMS they will have 50 mbps available EVERYWHERE by the end of 2010...If you get the right modem, soon you will notice a blue light for the first time, and you will be getting the 50 mbps! OBTW if you cancel the Comcast service, the modem will likely sell for near what you pay for it today...

Haha. You make it seem like they would give away that kind of speed for free. I have Extreme fifty available and it only costs a cool $150/month.

[bgammill]

i miss comcast.. time warners service and promotions are horrible

Well, I miss Time Warner, Comcasts service and promotions are horrible.:eek:

[chynkster]

Die comcast

time warner customer service is horrible

[cyberkost]

I'm on 10/2Mbps FiOS right now and they just bumped me to $52.99/mo from $47.99/mo that I was on last year ($39.99/mo for 2 years prior to that). So, it seems 12/2 (or 16/2) Mbps for $20-30/mo is going to be a great deal (that is if I can get free modem and installation). Question to existing customers: does Comcast allow to pay the bill online in small (say $2) increments?

[BossTone74]

I asked...this was the answer

Joem(Tue Jan 12 2010 21:51:17 GMT-0600 (Central Standard Time))>

For requests of new promotions you will need to call for it , for we have our dedicated team there.


Joem(Tue Jan 12 2010 21:51:50 GMT-0600 (Central Standard Time))>

Here on Live chat support, we don't have the access to change service plans on any subscribers account.

[chynkster]

in san francisco, comcast only offered me $25 bucks for 1mb and $42.95 for 12mb. i asked if there was something in between like 6mb they said no but it seems like some of you are getting 6mb deals. this company is SHADY BUSINESS.

[toreses]

called comcast and certainlly I was not elligale for that(existing customer)
however, I got 16mb for three in 3 months and keep the same price as now after 3 months(upgraded from 12mb--16mb)
not bad
thanks

[bocondo]

Not sure what's new here... I have been doing this for last 6 yrs and this was posted multiple times. Whenever you call them and ask for disconnection they generally offer you $19.99 for 6 months.

[Fuzzy Wuzzy]

Damn, no go for me and I'm a new customer. THey said it wasn't available in my area.

[contactmeemail]

Thanks for posting, but this has been discussed in the following thread:

http://slickdeals.net/forums/showthread.php?t=1800351

Also, it's actually better to use Comcast chat in order to get the discount, as people have been denied by the phone. Chat takes less than five minutes.

Chat took me 30 minutes, but it was worth it. They said they were having 'glitches' in the system.

[berned_you]

Couldn't get it to work today in MPLS, MN

[travfar]

Sweet. Another 3984Mbs and we can match what retired Swedish people get.

http://www.techradar.com/news/video/hd-dvd/75-year-old-pensioner-has-fastest-broadband-131117

Seriously, it pains me to see how slow broadband is in the US. Even in many third world countries, 20Mbs is standard. In Asia, it's 100Mbs. Once you get used to that, coming back to the US is like breaking out the 1200 baud modem again.

[bl4ckduck]

DC area -- after a lengthy chat got $29.99 for 6 months of 12 down/2 up "Blast package" teehee (also subscribed to basic cable)

[JobTurkey]

You can get your "installation fee" waived as well. They asked for 100 dollars but if you ask the reps agree to a few transfers they can waive off the one time fee to about 20 dollars. Also this 30 dollar deal can go up to one year. Insist on one year and a low installtion fee because thats the deal they gave me.

[attyveeru]

Thank you, I am existing customer from Boston MA. I got it for this I have to try twice with Chat assistance to get this offer. When I first tried with the chat, they have suggested me to call their loyality depart. After few mins I tried again with the Chat assistance and this time I got the promotion for $19.99 for 6 months.
Thanks to OP.

[jackson28]

I couldn't get this to work...did it twice via chat and they said no promotion was availiable to me.

[bgammill]

I'm on 10/2Mbps FiOS right now and they just bumped me to $52.99/mo from $47.99/mo that I was on last year ($39.99/mo for 2 years prior to that). So, it seems 12/2 (or 16/2) Mbps for $20-30/mo is going to be a great deal (that is if I can get free modem and installation). Question to existing customers: does Comcast allow to pay the bill online in small (say $2) increments?

Definitely! I am now using Visa prepaid cards received for rebates, to pay my Comcast HSI bills. I have paid as little as 17 cents to zero one card. I bet you could use a Debit card in small increments to satisfy some issuers requirement for 10 debit transactions per month, to qualify for some deal ;) or whatever! Can anyone confirm?

[bgammill]

Haha. You make it seem like they would give away that kind of speed for free. I have Extreme fifty available and it only costs a cool $150/month.

Right, BUT AT FIRST IT IS FREEEEEEEEEEEEEE!!! Then when you get hooked, the pusher gets his!

[supermonker007]

I got 16mbps for 29.99 for a year!

[dealgrab]

For the last 45 mins ......
You are currently No. 5 in the queue.

Dont know if it will be worth....called them...but they refused and gave me offer of 35$..I refused.......
Now trying on chat......

[wilcoxaj]

Got 12Mbps for $29.99 for 6 mos. Thanks!

[TheMouse]

Enjoy your internet!! I recently build a house 5 miles outside of town in central WI and my ONLY option is for Solarus wireless. 256K is $39.99 and 384K is $59.99. DAMM I miss city living with super fast internet for cheap.

Get a wireless card from ATT or Verizon. Faster, Same Price.

[phishinvt]

I tried tonight via online chat. Here's an excerpt:


Jeanelle(Tue Jan 12 2010 21:54:34 GMT-0500 (Eastern Standard Time))>
Dan, you have had the $ 19.99 promo already, correct?

Dan_(Tue Jan 12 2010 21:56:07 GMT-0500 (Eastern Standard Time))>
yes

Jeanelle(Tue Jan 12 2010 21:55:32 GMT-0500 (Eastern Standard Time))>
Okay

Jeanelle(Tue Jan 12 2010 21:56:08 GMT-0500 (Eastern Standard Time))>
Since you have availed of the promo already, it takes 4 months for you to avail of another promo again

Dan_(Tue Jan 12 2010 21:58:03 GMT-0500 (Eastern Standard Time))>
why is that?

Jeanelle(Tue Jan 12 2010 21:57:18 GMT-0500 (Eastern Standard Time))>
Comcast policy

Jeanelle(Tue Jan 12 2010 21:57:34 GMT-0500 (Eastern Standard Time))>
Analyst has closed chat and left the room


Lessons learned:
1) I was clearly speaking to someone who speaks English as their primary language
2) I apparently need to wait 4 months (I'm 3 months out of my $19.99 promo) before I can be "availed" another promo.
3) Comcast chat reps will put you on hold for 20 minutes, but are rather quick to boot you out the door.

[xtwister161]

I just got a bundle for INTERNET and PHONE SERVICE for $39.99 12/months:). 12MBPS. Plus $5.00 monthly rental fee for the modem. purchase modem at $99.09. Should I buy the modem or just rent it?

Do you think it's a good deal? I'm waiting for you guys answer before I sign up.

Just get one off craigslist/ebay

[fskof]

Sweet. Another 3984Mbs and we can match what retired Swedish people get.

http://www.techradar.com/news/video/hd-dvd/75-year-old-pensioner-has-fastest-broadband-131117

Seriously, it pains me to see how slow broadband is in the US. Even in many third world countries, 20Mbs is standard. In Asia, it's 100Mbs. Once you get used to that, coming back to the US is like breaking out the 1200 baud modem again.

Some countries have it much worse than us, too. Australia, for example.

I'd be tempted to try to get this from Comcast, but my biggest issue is the monthly transfer quota more than speed. Faster speeds would just mean I'd run the risk of hitting the monthly limit earlier in the month.

[latestgood]

What is the regular comcast high-speed internet price?

I tried to cancel my TV and they told me that I would be paying $60 alone for the internet for 12mps. I thought that regular price is $43? Or am I mistaken?

I live in San Jose, CA

[TheMouse]

So, why don't YOU grow a pair and LEAVE???

What's your problem dude. If I had a reason to leave comcast, I would. FIOS is an option. But as long as Comcast keeps discounting the price of their service, I have no reason to leave. I am not unhappy with Comcast's service.

If you look at my original post, I was just sharing my strategy of how I get discounts on my Comcast service. Stop reading slickdeals while you got something stuck up your azz.

[duke15]

As a current communistcast ( the peoples internet! ) subscriber the common theme I see from posts is you get squat unless you threaten to quit.So I guess you should ignore all promo's but haggle like you were in the casbah.

[izmeeh]

What is the regular comcast high-speed internet price?

I tried to cancel my TV and they told me that I would be paying $60 alone for the internet for 12mps. I thought that regular price is $43? Or am I mistaken?

I live in San Jose, CA

I'm in San Jose as well. I'm having the speed boost up to 16 Mbps for $34.99/month for 12 months without TV or phone services. Used chat to sign up.

[xxxHolic]

Can someone tell me what Modem Comcast Internet model is good?

[TheMouse]

What is the regular comcast high-speed internet price?

I tried to cancel my TV and they told me that I would be paying $60 alone for the internet for 12mps. I thought that regular price is $43? Or am I mistaken?

I live in San Jose, CA

If you switch to limited basic tv service, you'll keep the $43 price, and pay $15 for limited basic TV. Total will be $58... a little less, but alteast you get some TV service out of it.

[TheMouse]

Can someone tell me what Modem Comcast Internet model is good?

Motorola SB6120 - expensive, but supports DOCSIS 3.0 if you're going to use that level of service

Motorola SB5100 or SB5120 - can be found cheap on ebay or craigslist, supports DOCSIS 2.0

[yi19082]

they said you must need to order the pone service with the internet in order to get $20 dollars per month for 6 months. And they said theres no contract.

[ndxc39]

I had 16mbs for 42.95, the Chat rep gave me the 12mbs for 19.99. Slower speed, but worth the price drop. Told me there were no deals for me with the 16mbs level.

[haydeecm]

Interesting...I tried chat (2 separate times) this weekend. On Saturday I got Standard Cable for $29.99 (down from $59.70 and free HBO for 6 months, plus Digital classic for 7 something (down from $16.95) for 12 months. Cost me $1.99 to make the change. On Sunday I got HSI for $24.95 (down from $42.95) for 6 months. I'm in Reading.

Normally I call but I've been getting nowhere for the past year, so I tried chat. Took a while, but it appears to be worth it.

I would LOVE to see a transcript of your chat session. I always suspect I am not saying (or writing) the right things since I never get lucky. I would love to get the cable TV deal too.

[xxxHolic]

Motorola SB6120 - expensive, but supports DOCSIS 3.0 if you're going to use that level of service

Motorola SB5100 or SB5120 - can be found cheap on ebay or craigslist, supports DOCSIS 2.0

All 3 models above can go wireless?
Thank you.

[TheMouse]

All 3 models above can go wireless?
Thank you.

You need to get a wireless router to connect to the modem to go wireless.

[JLee50]

All 3 models above can go wireless?
Thank you.

Wireless is dependent on your router, not the modem. If you have a wireless router, you can set it up. :)

[kiremac]

I would LOVE to see a transcript of your chat session. I always suspect I am not saying (or writing) the right things since I never get lucky. I would love to get the cable TV deal too.

call armed with fios or sattlite bundles cheaper than what you currently have, ask to speak to retention. I do this all day, the deals exist, i have seen some crazy shit in the system. get your cable in your grandmas name and peep the senior discount (most markets) ;)

[fracturedprune]

thanks!

[TristanP]

Just finished a chat with Comcast in Northern DE. Got our rate reduced from $43 to $30 for 12 months. We already have the 16Mb service, but I'm not gonna frown at the $156 savings. Whole process took about an hour - the second guy said they were experiencing delays. Can't imagine why...

[harleywastaken]

i was on a $90 promo that ended and brought me up to $130 (HDTV + Internet), jumped on echat yesterday and said i noticed my bill went up and asked if there was any way to get it lower - the guy told me told on for just another minute about 8 times, but he came back with $60/mo for both!

Burlingame, CA

[Chi88]

Anyone have success getting the promo if you only have HSI?

[blueice2511]

I was able to get 12mbps for 19.99 per month for 6 months in lake county il

[Strength]

finally catchin up w/ korea,

[cobe]

Does Comcast let you use your own cable modem?

[TheMouse]

Does Comcast let you use your own cable modem?

yes. I have owned mine for several several years, But if you use their phone service, you need to rent the modem that supports phone.

[Malichenggong]

Got the $19.99 deal for new customers over live chat, was *almost* hassle free! Repped!!!!!

[newyawka]

They kept me waiting for a long time and it took two different people, but I used the online chat to receive 12mbps service @ $24.99/mo for 6mo in Chicago.

I just asked if there were any promotions available to lower my rate and she came back with this one after about 15 minutes - didn't even have to quote the offer you stated :)

Thanks OP!

[phenolholic]

I'm a DirecTV customer and I'm about to score.

about time. DirecTV has been scoring off you for a while

[babyblue007]

Tip about attempting to cancel, I have done this twice. When you get to the cancellation/retention dept, say you want to cancel on this day in the future, like end of the month. Explain the bill is too high etc, and act like you want it to be set to cancel at the end of billing period or something. They will usually offer something at this point, I have always taken the offer then. But I heard if you refuse, and say the offer is not good enough, they may call you back later with a better one. If you waited a few days and nothing happens, you can always call back and tell them you have decided to stay.

[xSlain]

x.x It almost worked for me but I guess I need to keep trying. I was doing the live chat and first analyst told me yes 19.99 the deal for 6 months and I clearly asked to make sure it was a stand-alone promo with no other services needed for new customers. And he replied yes nothing else is needed. Then when transferred to the sales department the new guy was like noooo, that previous analyst didn't know anything about the plans. Then he went on ranting about the terms and conditions thing saying I needed a either phone or cable first for it. Then talked about it being a system restriction thing.
I'm from the Chicago area but I guess I got to try a few more times hoping I get it since I look through the thread and seen were able to for this deal.
What process did others that are from the Chicago area used? (Want to finally get rid of AT&T DSL)

[FrozenMonkey]

I was able to get 12mbps for 19.99 per month for 6 months in lake county il

really? we all could get 12 mbps for 29.99

[ravioli]

I got the 12 MB comcast connection for 19.99 per month for ONE FULL YEAR when I moved to GA 6 months ago. I was already a comcast customer in IL before that. But I did not tell them that. My internt speed now is consistently above 20mbps.

You better double check that your promotion period is for 6 rather than 12 months. While chatting with a rep tonight I was notified that my deal was good for only 6 months when rep that signed me up told me 12. Luckily I saved my chat transcript so I'll be phoning Comcast tomorrow to let them hear about it. :yummy:

[F1Racer]

Yep. I've been making the same argument about there being not enough competition in the broadband market for many years. Until just recently, I used to have people disagreeing with me and saying that low population is the reason prices are so high and speeds so low. Now there's a general consensus that there are informal agreements between the likes of Verizon, AT&T, and Comcast not to compete too much in each other's territories and to keep prices high outside of the usual 6-month promotions.

Well also don't forget your local government aiding & abetting to creat this monopolies too.
I am sick &tire of the local township agreeing to gratn only 1 license to 1 cable company becausethey promise to upkeep the asphalt that they dig up to lay their lines.

The next time I vote the local board in, it better have an agenda for opening up competition!

[xxxHolic]

Between SB5100 and SB5120, which one will you choose? Not for the price. For the quality and easy to config.

[Troublestylist]

I'm in San Jose as well. I'm having the speed boost up to 16 Mbps for $34.99/month for 12 months without TV or phone services. Used chat to sign up.

I'm in Santa Cruz...mine is listed as "Performance (6m)" for $43, but I get 20mb. But they started charging me for a modem that they didn't lease to me, so I'm bitching about that. Then we'll see if I can get a discount...I've only been off the promo for two months.

[theENFORCER87]

I just got offered this MD, Chesapeake Beach YMMV

HD Premier XF Triple Play.

Includes:

Free HD DVR – no HD access fees or HD DVR equipment fees.
Sports Entertainment Package.
Over 200 digital cable channels, including HBO, Starz, Cinemax and Showtime.
Over 17,000 On Demand movies and shows.
Faster Internet speeds (22 mbps).
Comprehensive Security Suite.
Unlimited nationwide calling – rated #1 in call clarity.
Voice mail and 12 popular calling features, including Caller ID and Call Waiting.

Special Comcast.com Price!
$159.99
for the first 12 months
$199.99 per month thereafter

[MsGal]

I got the "faster internet" special from ComCrap about a month ago and and ya' know what we have noticed???? Not a damn thing. :lol:

[ravioli]

Between SB5100 and SB5120, which one will you choose? Not for the price. For the quality and easy to config.

Neither. For pure performance I'd recommend the SB6120 modem which I use on the Performance plan (12/2). Here in Houston I regularly get ~20/~3 speeds using this modem. (which is also DOCSIS 3.0 ready if/when you gain this service in your area in the future)
:nod:

[JV13]

Thanks and Rep!!

Works in San Francisco.

Got the Performance plan for $24.99 for 6 month instead.

[Troublestylist]

Neither. For pure performance I'd recommend the SB6120 modem which I use on the Performance plan (12/2). Here in Houston I regularly get ~20/~3 speeds using this modem. (which is also DOCSIS 3.0 ready if/when you gain this service in your area in the future)
:nod:

Yes, but the old models get 20mb now, and DOCSIS3 will cost you an arm and a leg. One guy above is paying $150.

[TheMouse]

Between SB5100 and SB5120, which one will you choose? Not for the price. For the quality and easy to config.

They are essentially identical. The SB5120 ships with a speed enhancement feature called turbodox enabled, while the SB5100 ships with it disabled. Both are identical in hardware with this exception. Comcast overrides this setting during installation and either enables it or disables it for both. So there is no reason to pick one over the other for Comcast.

[GadgetAddicted]

in san francisco, comcast only offered me $25 bucks for 1mb and $42.95 for 12mb. i asked if there was something in between like 6mb they said no but it seems like some of you are getting 6mb deals. this company is SHADY BUSINESS.

It's not shady business. In DOCSIS 3.0 areas (such as where you live, San Francisco), the speed tiers available are 1mbps, 12 mbps (15 w/ powerboost), 16mbps (20 w/ powerboost), 22mbps (30 w/ powerboost), and 50mbps. Other people here who live in non-docsis 3 areas are getting 6mbps because the 12mbps is not available. They pay the same price you pay for your internet and you get twice as much speed.

What is the regular comcast high-speed internet price?

I tried to cancel my TV and they told me that I would be paying $60 alone for the internet for 12mps. I thought that regular price is $43? Or am I mistaken?

I live in San Jose, CA

Regular price for the performance 12mbps internet connection is $57.95 if you have internet only, if you subscribe to any other Comcast service, the regular price is $42.95.

Hope this helps :)

And yes, I am a supervisor at Comcast.

[xSlain]

Wow omg earlier I had super trouble to get 19.99 for 6 months for the performance plan. So then I figured wth I'm trying again and now from another analyst this time from the sales department offered me the Blast plan for 29.99 for 6 months as a stand-alone promo. It is 10 dollars more than performance but heck only 5 dollars more than what I pay for At&t dsl. I get only lousy 160kb/s for like 25 bucks a month, ANY of the comcast cable internet beats the speed anyday even if I have to pay 5 bucks more. lol
So for people from the Chicago area, if you cant get the performance plan for 19.99 try to ask for the Blast plan for 29.99 still good either way and its stand-alone.

[Thaineseguy]

Wow. The chat was easy. I got $24.99 for 6 months for 12MB and basic cable. CSR was really nice and helpful. Glad I could get my bill lowered. Was thinking of canceling or downgrading because I was paying $62/month for both before this promo. San Jose.

[Troublestylist]

Shot down in Santa Cruz via live chat. Will call tomorrow.

[xxxHolic]

Darn, they charged me $74 for installation for new customer. Did everybody get charged when you first sign up for Comcast?

[Thaineseguy]

Darn, they charged me $74 for installation for new customer. Did everybody get charged when you first sign up for Comcast?

I believe I told them that I could install it myself and that I already had a modem. I think that's what it was or maybe that was back in college when I signed up with COX.

[whtcrxghst]

No luck here with 2 different chatters. One left me for like 10 minutes to check promotions and ended the chat before ever coming back. Second one said she couldn't lower rates online and that I would have to call in. Bummer!

San Jose, CA btw

[Stan_Marsh]

Comcast live chat told me to call the Comcast # for the promo:

1-800-266-2278 Extension Number 54097

Same here. They claimed they couldn't apply a promo and I would need to call the loyalty number.

[shoangore]

I was offered economy service plan for 29.99 at 1mpbs download and 384kbps upload. :lmao:

Will try again tomorrow...

[Seattle, WA]

[Chipipay]

I signed up for cable internet using comcast.com website and got $19.99/month for 6 mos. I didn't really know what bandwidth I signed up for, but when I tested my connection using speedtest.net, I'm getting 20Mbps download and 3Mbps upload.

[tribblegirl]

I've found that if you just call them up and tell them (sincerely) that you need to lower your bill...ask them what kind of offer they can give you...then ask again if that's the best they can do. Kiss a little ass and you can get a price break.

[gBeast]

If you're in a DOCSIS 3 area you could buy a Motorola SB6120 SURFboard DOCSIS 3.0 modem at Amazon for $86.00 and install it yourself before you try to work Comcast's system. Ever since Comcast upgraded their system to DOCSIS 3 they can't throttle service in some areas below 25 megs, so you get the extra speed just by upgrading your equipment. Even if they eventually throttle speed in the future, you save the monthly rental of the cable modem and get a better unit than the crap they install - and you can negotiate for a better rate when the time comes.

Three inputs on the back - power, cable in, and ethernet to router. That's it. Call Comcast's tech support and give them the model number, MAC address and serial number off the box and in 15 minutes you'll have between 16 - 25 megs down and 6 - 10 megs up (depending on your area). Turn in your old cable modem and save the monthly fee ($6 in my area). I did the upgrade for my mom in Atlanta and she gets 30+ megs down and 20+ megs up - and she's on the cheap Internet plan.

[sid1]

Yep. I've been making the same argument about there being not enough competition in the broadband market for many years. Until just recently, I used to have people disagreeing with me and saying that low population is the reason prices are so high and speeds so low. Now there's a general consensus that there are informal agreements between the likes of Verizon, AT&T, and Comcast not to compete too much in each others territories and to keep prices high outside of the usual 6-month promotions.

Own a cell phone is Asia (India/China/Viet) for less than $2 a month. Incoming is free, outgoing is a less than $0.02/Minute with no contract or ssn# or security deposits, SMS is free or costs next to nothing...NOW THAT IS COMPETITION, what you have here are 12 Months contracts, Oligopoly, Collection Agencies, Screw Swines Numbers, Credit Reports to live and die by, D/L License Number and if you maintain everything....Identity Thieves...OR SLAVERY 2.0

I removed my Comcast line and now share a connection with 30 other people (via powerful $100 router) in the building, screwing them 29X....NOW THATS FANTASTIC!!



.

[tribblegirl]

^^^ What in the hell?

[xxxHolic]

I just searched for comcast promotion. I found $100 Amazon.com Gift Card when you sign up for Internet service. I will give Comcast a call tomorrow asking for $100 Amazon.com Gift Card.

[SlickEnW]

I removed by Comcast connection and share with 30 other people (via powerful $100 router) in the building, screwing them 29X....NOW THATS FANTASTIC!!


Repped for FANTASTIC!!

If you're in a DOCSIS 3 area you could buy a Motorola SB6120 SURFboard DOCSIS 3.0 modem at Amazon for $86.00 and install it yourself before you try to work Comcast's system. Ever since Comcast upgraded their system to DOCSIS 3 they can't throttle service in some areas below 25 megs, so you get the extra speed just by upgrading your equipment. Even if they eventually throttle speed in the future, you save the monthly rental of the cable modem and get a better unit than the crap they install - and you can negotiate for a better rate when the time comes.

Three inputs on the back - power, cable in, and ethernet to router. That's it. Call Comcast's tech support and give them the model number, MAC address and serial number off the box and in 15 minutes you'll have between 16 - 25 megs down and 6 - 10 megs up (depending on your area). Turn in your old cable modem and save the monthly fee ($6 in my area). I did the upgrade for my mom in Atlanta and she gets 30+ megs down and 20+ megs up - and she's on the cheap Internet plan.

I seriously doubt comcast doesn't have control over their own config files. More than likely your modem is bonded on two or more channels, like mine, and you're gaining extra speed this way.

[straydog]

chat guy tried to get me to pay 34.99 for the 12mbps.
I`m only interested in high speed internet at this time..16mbps and above for a better price than I`m paying now at at&t
I also see another Internet promtion here at $19.99 for 6 months but this runs at 12Mbps only.
if you can offer me 16 mbps for 24.99 for 6 months I`ll change to a comcast customer.
I'm afraid we cannot do that at the moment because as what I have said, that promotion has ended already.
That is the best deal that we can give you at the moment, $19.99/month for 6 months.
For 12 Mbps.
I understand comcast has that speed boost
That's correct.
or is it a consistant 12 mbps download stream?
and what would be the upload stream?
12 Mbps is the minimum download stream for that package. If powerboost is activated, it can go up to 15Mbps on a certain time. Upload speed for this package is 2 to 3 Mbps.
what will the price go up to after the 6 months?
After 6 months, it will roll back to its original price of $42.95/month.
19.99 no tax for 6 months starting jan 15th....I did have to pay $50 for install tho..even tho I have the line comeing to my house and last they checked the signal was great..and told him that.He said that was half price...ok..the install guy is putting in a new line from the pole to the house now ..lol..its been up there for over 5 years anyway,and dont rent there modems $5 a month :P get one from wally world before the guy comes to install and have him hook it all up.. Slick deal.. hope you folks score too...

[RndM]

I just got offered this MD, Chesapeake Beach YMMV

HD Premier XF Triple Play.

Includes:

Free HD DVR – no HD access fees or HD DVR equipment fees.
Sports Entertainment Package.
Over 200 digital cable channels, including HBO, Starz, Cinemax and Showtime.
Over 17,000 On Demand movies and shows.
Faster Internet speeds (22 mbps).
Comprehensive Security Suite.
Unlimited nationwide calling – rated #1 in call clarity.
Voice mail and 12 popular calling features, including Caller ID and Call Waiting.

Special Comcast.com Price!
$159.99
for the first 12 months
$199.99 per month thereafter
^ Thats a pretty good deal. [ @ Promo price ]

Darn, they charged me $74 for installation for new customer. Did everybody get charged when you first sign up for Comcast?

^ There is usually SOME fee that is associated when installing Comcast service for the first time... You can just ask them for something less [say you don't need help setting up / self start kit etc.... they can discount the price]

Own a cell phone is Asia (India/China/Viet) for less than $2 a month. Incoming is free, outgoing is a less than $0.02/Minute with no contract or ssn# or security deposits, SMS is free or costs next to nothing...NOW THAT IS COMPETITION, what you have here are 12 Months contracts, Oligopoly, Collection Agencies, Screw Swines Numbers, Credit Reports to live and die by, D/L License Number and if you maintain everything....Identity Thieves...OR SLAVERY 2.0

I removed by Comcast connection and share with 30 other people (via powerful $100 router) in the building, screwing them 29X....NOW THATS FANTASTIC!!



.

^ :bulb: :nod:

Great to see that A LOT OF PEOPLE are BENEFITING FROM This thread :woot:

Cheap internet for all :)

[gBeast]

Repped for FANTASTIC!!
I seriously doubt comcast doesn't have control over their own config files. More than likely your modem is bonded on two or more channels, like mine, and you're gaining extra speed this way.

Ahhh - perhaps that's it - I have upgraded myself and my mom, and three people at work have upgraded their modems, and we all are hitting around 20 megs down without an increase in our bills. That being said, I'd still try the cable modem swap first to see if it works.

[kellman]

What good is 12~16mbps internet if you are using it to stream or download HD content you will use your 250GB limit that comcast has put in place for their residential customers very fast. I had to go to Comcast business class to get truely unlimited high speed internet, and that starts at 59 a month. To bad there are no other providers that offer more than 1.5mbps speed in my area.

[xxxHolic]

So 250GB limit per month for a 12mbps service plan? Damn the rep, he did not tell me. I never have Comcast before.

[menefreghista]

Thanks for posting, but this has been discussed in the following thread:

http://slickdeals.net/forums/showthread.php?t=1800351

Also, it's actually better to use Comcast chat in order to get the discount, as people have been denied by the phone. Chat takes less than five minutes.
____________________________________________________________________________

http://www.speedtest.net/result/681047992.png

I got download 23.74mb/s and an upload of 2.60mb/s..........how does that compare?

I have not called and have Comcast cable DVR and HD package and the 39.99 internet, not the high speed, and not the economy internet, whatever they call it now.

[wfraley]

I get MUCH faster speeds than the OP for 24.99 every month.

[bob61]

The speed test is not always accurate, may be especially sure for the Austin server as speed results there were off the roof for me with a 208.24 / 2.69 down/upload test result. Other scans were over 100! Obviously something is not accurate ;)

http://www.speedtest.net/result/681060445.png (http://www.speedtest.net)

Testing another server showed 181.86 / 1.82 which is still not anywhere near reality:
http://www.speedtest.net/result/681063796.png (http://www.speedtest.net)

Being located in Chicago area I then selected a nearby server, results were 25.02 / 2.84 which is much more realistic.
http://www.speedtest.net/result/681062134.png (http://www.speedtest.net)

Interesting to note, high upload results were related to servers who showed a high ping rate. OP's ping was 53ms which is really high too. No slam, but the speed test doesn't come close to reflecting reality.

[Troublestylist]

1-800-266-2278 Extension Number 54097 Loyalty Number

Should this go in the Wiki?

[somebody_h]

i signed up for cable internet using comcast.com website and got $19.99/month for 6 mos. I didn't really know what bandwidth i signed up for, but when i tested my connection using speedtest.net, i'm getting 20mbps download and 3mbps upload.

are you new or existing customer?

[juandon123]

I am in Atlanta. I gave customer service a call; telling them I needed a better deal or I would have to go with a competitor. The rep offered a downgrade from my 12mb package to a 1mb for $29.99...nothing else. I decided to chat with one of the representative online instead. In total, they gave me 6 months of their 16mb package for $29.99 as a promo, going up to $69.99 after the promo. (I only have internet with Comcast...no voice/cable)

[vxd]

Can somebody tell me if Comcast provides services in Dallas TX area? Thanks!

[Greygooser]

i just canceled my account last month because they wouldn't lower my bill/ offer me any promos... anyone know how long I have to wait to be a "new" customer and be eligible for a promo?

[bachak]

So I started chat to add triple play to my account.
I currently have Digital starter Cable + Internet (59.45+42.95).
He said I am eligible to Triple Play, after a while he was unable to add that to my account.
So I asked about any deal for internet.

---------
A***(Wed Jan 13 11:00:28 CST 2010)>Performance
Get download speeds up to 15 Mbps and uploads up to 3 Mbps with PowerBoost® for only $19.99 a month for 6 months!
The perfect upgrade from DSL so you can download music, upload photos and chat with friends faster than ever before.
Comprehensive Security Suite.
SmartZone® Communications Center with 7 e-mail accounts, each with 10GB of storage.
ESPN360.com on Comcast.net.
This special price is for customers who currently subscribe to Comcast Cable or Comcast Digital Voice® service.

A***(Wed Jan 13 11:00:34 CST 2010)>Special Comcast.com Price!
$19.99
for the first 6 months
$42.95 per month thereafter

A***(Wed Jan 13 11:01:08 CST 2010)>Would you like that promotion added to your account?

A***(Wed Jan 13 11:02:14 CST 2010)>Your current internet services for $19.99.
---------

Which I added/updated to my account !

[the5threvolt]

Stupid Comcast has installation fee. I mean, come on. I'm in an apartment complex and previous resident had Comcast. It's not like they have to dig and install a new line. They come out, put two cable jacks together which they disconnected outside of my house (I can see the box too.) and that's it. I refuse to pay $60 for installation fee and I refuse to stay home for hours. They wouldn't take away the installation fee over the phone either. They are stupid. I wish I had an alternative in my area but there isn't. I opted not to have TV nor internet at my home as I am rarely home (mostly at work anyways..). Bahhhh!!!

[cnovamd]

I so wish Verizon would hurry up and get to most of the big cities in Ga haha i'd drop Comcrap like a bad habit!

Called up lastnight to get just internet and they won't give me any deals on it hahaha I don't watch TV so no need for it. I mean what are they losing giving me internet at 19.99 a month for the first six or whatever lol morons i swear!

[SHOWTIME07]

Got the $29.99 deal here in Fishers, IN. Not as good as the $19.99 deal that I had the last 6 months. Funny (or not) how they charge an automatic $5 upgrade/downgrade fee.

[Chipipay]

are you new or existing customer?

I'm currently a comcast cable TV customer, but I switched from ATT DSL to Comcast cable internet.

[Chipipay]

Anyone in the bay area tried to use Motorola surfboard 5101 with Haxorware on Comcast? were you able to get higher speeds? more than 20Mbps? Comcast gave me a leased Scientific Atlanta DPC2100R2, and I'm thinking of purchasing a hacked Moto 5101 if I can get even faster speeds.

[jojocarls]

I hope my neighbors jump on this soon .... along with an unencrypted wirless N router. :bounce:

[Generic_Clone]

When I moved last year, I qualified for the deal they had going on for new customers. Apperently when you move, you become a new customer. I pay 29.99 for the digital starter package and 19.99 for the performace service for internet for a year. Right when we were moving, they had actually raised our rates and I was talking to retentions after numerous calls. They kept telling me they had no discounts to provide. Finally when I told the lady that we were moving and we would not be transferring the service, the lady told me that I should have said I was moving at the beginning and moving to a new location qualifies for the new customer promos. The promo is about to end in a couple months and I'll probably be moving again. Hoep they have another good promo at that time.

[Provo1109]

I just got 6 months 12MB for $19.99 as an exisitng customer. Lawrence, MA. (via online chat)

[RndM]

I just got 6 months 12MB for $19.99 as an exisitng customer. Lawrence, MA. (via online chat)

^ looks like they took down the "Disconnect" option from online chat for Internet.
Now there simply is a pop-up saying call 1800Comcast to disconnect/downgrade.

Looks like they are slowly catching on :look:

[Earthly]

I called today and followed the OP and it worked. Got $24.95 for 6 months here in Northern Virginia.

Thanks a lot for posting OP.

[robertsm]

Can somebody tell me if Comcast provides services in Dallas TX area? Thanks!

you could also look at Clearwire... (https://www.clear.com/coverage)

[vipervin]

Online chat was easy. First time Comcast was nice to me, lol. Got $24.99/6 mo.

Vin(Wed Jan 13 2010 09:52:05 GMT-0800 (Pacific Standard Time))>

I am interested in lowering my bill and my sister just a few days ago was about to get $24.99 for 6 months for 12MB internet.


Mark(Wed Jan 13 2010 12:52:06 GMT-0800 (Pacific Standard Time))>

Glad to know that you are doing good.


Mark(Wed Jan 13 2010 12:52:07 GMT-0800 (Pacific Standard Time))>

How can I assist you today?


Vin(Wed Jan 13 2010 09:52:10 GMT-0800 (Pacific Standard Time))>

Is that available for me?


Mark(Wed Jan 13 2010 12:52:40 GMT-0800 (Pacific Standard Time))>

I understand that you needed help in reducing your bill. Thank you for taking the time to contact us for this issue. I can certainly help you with this concern today to the best of my ability.


Mark(Wed Jan 13 2010 12:52:50 GMT-0800 (Pacific Standard Time))>

Let me check on the available option for you.


Mark(Wed Jan 13 2010 12:52:51 GMT-0800 (Pacific Standard Time))>

I will need to check your account first for that, Can you please provide me with your account number?


Vin(Wed Jan 13 2010 09:52:58 GMT-0800 (Pacific Standard Time))>

XXXXX


Mark(Wed Jan 13 2010 12:53:51 GMT-0800 (Pacific Standard Time))>

Thank you very much


Mark(Wed Jan 13 2010 12:53:52 GMT-0800 (Pacific Standard Time))>

Please give me 2 minutes to access the account.


Mark(Wed Jan 13 2010 12:56:07 GMT-0800 (Pacific Standard Time))>

I can have the same promotion for your internet service.


Mark(Wed Jan 13 2010 12:56:24 GMT-0800 (Pacific Standard Time))>

Would you like me to make the change right now?


Vin(Wed Jan 13 2010 09:56:51 GMT-0800 (Pacific Standard Time))>

Great, yes please.

[encendido5]

I just got 6 months 12MB for $19.99 as an exisitng customer. Lawrence, MA. (via online chat)

I'm in Andover and am on the online chat now. Doesn't seem like they want to budge though. I'm currently paying $29.99 for 12MB plus the $5 for the modem rental.

edit: no luck, I even mentioned I knew somebody in Lawrence that got it, but got nothing.

[yanxizao]

Anyone knows about installation? I called just now with $99.00 installation only.
Thanks in advance.

[carina]

ok i did online chat and they told me to call 1-800 number for that..
booooooooo

[lauraandjaiden]

Eugene Or, not working but they gave me my dvr free for 6 months :)

[sleepybubba]

Right off the bat was offered to keep existing service for $20 a month, but the rep easily agreed to 12MBps for $19.99 discount while being an existing customer.

Very helpful rep said "Thanks G-d we were able to retain you as a customer"... I didn't even no I was so valuable ;)

[shawnxx]

I was denied by online chat. :(
because I have a discount cable TV plan, i was told you cant have promotions stacked... is that true?
BTW, i'm in boston

[seanickson]

I was denied by online chat. :(
because I have a discount cable TV plan, i was told you cant have promotions stacked... is that true?
BTW, i'm in boston

if at first you don't succeed, try, try again

It really depends on the rep you talk to

[chong67]

Is this deal good for me in Atlanta?

Today I just update from 3 mbps to 6 mbps and I am avg 5.80 mbps download with 50 threads open on binary download.

I am paying $46 a month. I got the naked DSL.

My order is complete and it say I still can keep my static IP and its still the same.

[prismatic]

I was denied by online chat. :(
because I have a discount cable TV plan, i was told you cant have promotions stacked... is that true?
BTW, i'm in boston

Same here... Cannot have multiple promotions in same account. I currently have the digital starter for 29.99 :mad::mad:


Location: MA

[wrxtreme]

Just got out of chat and was told that I can't get a discount/promotion on my internet because I have either phone or cable through them. Kinda sounds backwards to me, but who am I? I was told to call 800-266-2278 x54097 to downgrade/cancel my service. BTW, I am in Lancaster, PA.

Just got off the phone with Comcast, got my bill lowered to $33 a month for 6 months. Looks like some people are making out better then me, but ~$10 a month savings is good for me. I had to call 1-800-COMCAST and press Disconnect & then Downgrade. After saying I need to downgrade or disconnect because the bill was to high, they gave me the $33 promotion instantly.

Thanks!!

http://www.speedtest.net/result/681609144.png (http://www.speedtest.net)

[michel]

Houston, TX
I upgrade from Economy $20/month without any additional charges via Chat! Woohoooo!
$19.99/month for COMCAST 16Mbs Performance INTERNET

I am an existing customer.

[Generic_Clone]

Houston, TX
I upgrade from Economy $20/month without any additional charges via Chat! Woohoooo!
$19.99/month for COMCAST 16Mbs Performance INTERNET

I am an existing customer.

What did you say to them? I'm on tthe 12Mbs plan for the same price and would like to be upgraded to the plan your on?

[cyks07]

Atlanta, GA
i was having 15mbs and paying 45/month but i got promotion for same speed but 19.99/month for 6 month by chatting.. i guess i called them after six month

[tamilgirl07]

I'm in Andover and am on the online chat now. Doesn't seem like they want to budge though. I'm currently paying $29.99 for 12MB plus the $5 for the modem rental.

edit: no luck, I even mentioned I knew somebody in Lawrence that got it, but got nothing.

I am in Quincy MA. I called and that guy will not budge at all. Any other tricks to get it lower. I am paying $42.95 for internet

Edit: I just got off the chat and it was piece of cake. The rep just verified my account and gave me $19.99 for 6 months. Thanks so much op

[kwok33]

Tried online chat for the first time. Got $19.99 for 6 mo for internet and $9.99 for 6 mos for cable ~ Chicago, IL :)

[omsion]

Chicago, Online Chat, 16Mb $29.99 for 6 months

[djsk]

Thank you!

Just got off chat and got 16mb internet for $29.99/month for 6 months. I am in the Bay Area.

Also, I was able to get Showtime for $1/month for 12 months! He mentioned there is a Starz promo too, but I already have Starz for free. So when you talk to them, ask about Showtime and Starz!

[legalmumbojumbo]

Heh, I love in my region of Florida, that the only stand-alone comcast offer for internet is 16mbps is $53

[mdiamond6]

the Comcast live chat doesn't work for me, is anyone else having trouble accessing it?

[KellyGates]

the Comcast live chat doesn't work for me, is anyone else having trouble accessing it?

I had to use IE. FF and Chrome had problems with it.

[crice]

I had to use IE. FF and Chrome had problems with it.

Weird, Chrome & FF work fine for me :lol:

[kaichief]

tried to do the online chat. Current subscriber in the Chicago area. I was told I have to call the local service provider to see if they can do better than the deal that I already have.

[vxd]

I am in Dallas TX. TimeWarnet told me that they bought out Comcast in Dallas area, but were nice enough to discount my current package (7mbps goes up to 30mbps) to 24.99/mo for 12 months. Previously I was paying 39.99/mo.

[chong67]

I am doing research on Comcast now as I want to jump from my DSL. I never use cable modem before.

I dont have cable TV, will I have to pay a higher price for this offer? I will have to get my own cable modem and dont know which one to get.

[Chi88]

Ended up taking $20 off for 3 months because the rep hassled me that I couldn't get the 29.99$ unless I had another service, shouldn't be negotiating while sick :(.

[smitdog]

Had Verizon for 6 years. $30./mth

http://www.speedtest.net/result/633813228.png (http://www.speedtest.net)

[ksujeff99]

No luck in Olathe, KS

I have Performance Internet now with just basic cable. I tried chat and calling the customer loyalty department (866-565-4863) with no success. I asked them about what it would take to cancel and move to a competitor. They explained the cancellation process very clearly.

[DianaPrince]

I was able to get the $29.99 for 6 months. Thanks and repped!

[xxxHolic]

I got "Microsoft VBScript runtime error '800a01a8' " when I was trying to use livechat?

[big mike]

I am doing research on Comcast now as I want to jump from my DSL. I never use cable modem before.

I dont have cable TV, will I have to pay a higher price for this offer? I will have to get my own cable modem and dont know which one to get.

It's more without cable, I think it's like 10 bucks extra here, it's usually about the same as the price of basic locals only cable. You can't go wrong with a motorola, right now I'd lean towards the SB6120, it's like 20 bucks more than the 5120 but it's DOCSIS 3.0 for future proofing. You just missed a sweet deal at 65 bucks on amazon, it's about 85 now. If you don't expect to use the really high speeds (20mbps and up) any time soon the 5120 should be ok for quite some time.

[RndM]

I am doing research on Comcast now as I want to jump from my DSL. I never use cable modem before.

I dont have cable TV, will I have to pay a higher price for this offer? I will have to get my own cable modem and dont know which one to get.

^ They will lease you a modem ($3.50 for me).
It should be a simple transition but you'll have MUCH faster speeds.

Typically you can get Internet by itself & don't need to bundle w/ any other services.
It may vary by location though. Try ... comcastoffers.com or broadbandoffers.com

[fatwalletcat]

Same here... Cannot have multiple promotions in same account. I currently have the digital starter for 29.99 :mad::mad:


Location: MA

That's not true, I got $19.99 internet and $29.99 starter cable just last week.

[vc318]

Got the 16 mbs/$29.99 Internet promotion in addition to the Digital Starter Package & HBO for $40 for 6 months. This was in Fort Lauderdale, Florida.

[Chi88]

^ They will lease you a modem ($3.50 for me).
It should be a simple transition but you'll have MUCH faster speeds.

Typically you can get Internet by itself & don't need to bundle w/ any other services.
It may vary by location though. Try ... comcastoffers.com or broadbandoffers.com

You can buy a Motorola Surfboard 5120 for $15-25 dollars on Ebay when you first set it up you call them and you should be online within 20 mins.

[xxxHolic]

You can lease comcast modem for free with this (http://slickdeals.net/forums/showthread.php?t=1805679).

[LockesKidney]

tried online in Miami, FL didnt work

im going to try to call tomorrow

[BusOfTheUndead]

You can lease comcast modem for free with this (http://slickdeals.net/forums/showthread.php?t=1805679).

That is for a router not a modem. Also you have to be currently renting a modem from Comcast to qualify for that free router.

[richardbb85]

dam it, comcast needs to hurry and expand to my area

[Hater]

I am doing research on Comcast now as I want to jump from my DSL. I never use cable modem before.

I dont have cable TV, will I have to pay a higher price for this offer? I will have to get my own cable modem and dont know which one to get.


You can find a list of Comcast compatible cable modems here:
http://media2.comcast.net/anon.comcastonline2/support/help/misc/cmclist1.htm

The Motorola ones seem pretty common and are highly rated. If you need one quick do craiglist, otherwise eBay is probably the cheapest.

Also, for those in the South Bay area in CA, contact Jimmy_Pham@cable.comcast.com from Comcast (He's posted here before). He can get you this deal with no installation charge. =D

[xxxHolic]

That is for a router not a modem. Also you have to be currently renting a modem from Comcast to qualify for that free router.

I said you can borrow modem for free if you rent a router from Comcast. Read again:lol:.

[Baldar538]

I've had good luck with Comcast for years by calling up and pressing the option to cancel service every 6-12 months (depending on the deal they give me). I just look up whatever deals the competitor in the area is offering, and the conversation usually goes like this:

Them: "But the competitor doesn't offer as many channels as us."
Me: "I usually only watch a few of them anyways, the extra ones you offer aren't a big deal to me"
Them: "Their internet isn't as fast as ours"
Me: "I only surf a few websites, send a few e-mails, I probably won't notice the difference"
Them: "Well, the rate they list on their website only lasts XX months"
Me: "It's still money I save in the meantime"
Them: "Well, as a valued customer we can offer you the new customer rate of XX.XX for XX months"
Me: "Well... ok.. I guess that's better then dealing with the hassle of changing providers"

I'm in the middle of my "new customer rate" now, so I'm fine with posting this. If 1,000,000 SDers call at the same time, I don't know what the results will be. Has worked for me for about 5 years now though.

[naive1016]

Does anybody know how I can get this deal if it says on the Comcast site they do not service my area? Am I completely out of this deal. I really wan this deal because I already pay $25 for the DSL Elite and this is double the speed for about the same price. I am in Rosemead, CA 91770.

[richardbb85]

Does anybody know how I can get this deal if it says on the Comcast site they do not service my area? Am I completely out of this deal. I really wan this deal because I already pay $25 for the DSL Elite and this is double the speed for about the same price. I am in Rosemead, CA 91770.

if they don't cover your area, then there is nothing we/you can do......

i am in the same boat with you

[big mike]

Does anybody know how I can get this deal if it says on the Comcast site they do not service my area? Am I completely out of this deal. I really wan this deal because I already pay $25 for the DSL Elite and this is double the speed for about the same price. I am in Rosemead, CA 91770.

Try Charter Cable, they appear to be your local cable company. No promises on what kind of deals they have, but most areas are only covered by one cable company, you just have to figure out which one.

https://locator.go2broadband.com/ is a quick way to find available services for your area

[Luv2Shop4deals]

THANK YOU OP! I have been trying for 1 month to get my bill lowered. I have even been told to cancel and wait 160 days then I would be a new customer and can get the lower price. I have been paying 62.95 each month for 12mbs. My response was so your saying I should go to a competitor for 6 months then come back? They stated that was the only way and before that they said I was paying too much. WHAT!!! They have been so hard to work with. I decided to try the chat and at first he searched and said he couldn't find a deal then I asked him about the website and he searched again then processed it. Whooo hooo. Finally got it. Thank you again op

[BusOfTheUndead]

I said you can borrow modem for free if you rent a router from Comcast. Read again:lol:.

My reading comprehension is fine. The way you have it worded it sounds like they can get a free modem but that deal is for a free router for people already renting a modem. I don't see anything on that page that says free modem leasing for people leasing a router from Comcast. Also, why would anyone be renting a router from Comcast but not a modem? The type of people likely to not want to rent a modem certainly would not be renting a router. I was trying to be helpful I don't see the need for a snide comeback.

[pankajdarure]

What did you say to them? I'm on tthe 12Mbs plan for the same price and would like to be upgraded to the plan your on?

Houston, TX
I upgrade from Economy $20/month without any additional charges via Chat! Woohoooo!
$19.99/month for COMCAST 16Mbs Performance INTERNET

I am an existing customer.

Really...
What did you tell them?
And is it for 12 months or 6 months?
I am also on 19.99 @12mbps for 12 months that's why... :)
And BTW, is this REAL 16 mbps or powerboost like 12 mbps (i.e. only for first 10 mb of the file and then speeds drops to 6 mbps) ???

thanks in adv.

[chener]

Really...
What did you tell them?
And is it for 12 months or 6 months?
I am also on 19.99 @12mbps for 12 months that's why... :)
And BTW, is this REAL 16 mbps or powerboost like 12 mbps (i.e. only for first 10 mb of the file and then speeds drops to 6 mbps) ???

thanks in adv.

That economy service is not what you think it is. I believe it's 768kbps/384kbps not 12mbps.