What is the funniest, strangest, most off the wall reason a cashier has given you for NOT taking your coupons?

[hawaiiandawn]

I was just reading the April issue of Refund Cents and this question was asked in their Readers Speak section. So credit goes to them. :)


But I enjoyed reading the answers so much, I thought it would be fun to hear yall's answers.

[WhiteElephant]

I've never heard of that publication. Who carries it?
The only funny story I have is when I tried to buy some Durex at Target
My DS says we don't need that, you already have 20 boxes at home! The cashier was laughing so hard.. I couldn't get out of there fast enough. I should probably add... the cashier didn't take the q,cause she thought it was for the larger boxes and I didn't question it.

[hawaiiandawn]

I've never heard of that publication. Who carries it?
The only funny store I have is when I tried to buy some Durex at Target
My DS says we don't need that, you already have 20 boxes at home! The cashier was laughing so hard.. I couldn't get out of there fast enough. I should probably add... the cashier didn't take the q,cause she thought it was for the larger boxes and I didn't question it.

:lol: :blush3:

I will pm you.

[sm7301]

I was at Big Lots and the woman wasn't going to take the 20% off coupon because she said that is the discount that employees get.

[hawaiiandawn]

I was at Big Lots and the woman wasn't going to take the 20% off coupon because she said that is the discount that employees get.

:crazy: :lol:

[venus0105]

I had a CVS CRT that sat in the sun and started turning black (but was still readable and scannable). Cashier said he couldn't take it because it was a "copy." :mad:

[wuzzy]

Target - I had $1 off coupon and the product was .99 cents. The cashier was a noob and said we can't take it. I said adjust the price to 99 cents he said he can't. Manager comes over and says if they do that, it is ILLEGAL. I laughed in their face and left.

[Heaok711]

Cashier at Walgreens told me they didn't take internet coupons...I was using the $5/20 printed directly from the walgreens site with the logo on top.

[WhiteElephant]

I was at Big Lots and the woman wasn't going to take the 20% off coupon because she said that is the discount that employees get.


:lol: :lol: :lol:

[cnct_agl]

When I first started shopping cvs, I tried using 2 - $1 coupons off any All Small & Mighty.. on... 2 All Small & Mighty detergents..

The system wouldn't take them.. The supervisor said that if it beeped, there was nothing he could do, 'cause if it beeped, they wouldn't get reimbursed (that's the :crazy: part.. b/c I now know he could have pushed it through, especially since it was a legit coupon on the right product)

[mofome]

Just the other day at Target I was told I could not use a coupon because the item was already on sale!!

[wiles]

Just the other day at Target I was told I could not use a coupon because the item was already on sale!!

OK that would wreck about 95% of my coupon usage!

[cnct_agl]

Just the other day at Target I was told I could not use a coupon because the item was already on sale!!

ooooooo that happened to me at Office Max ! They said that my coupon couldn't be combined with any other offer.. and a "sale" was another "offer" ! :crazy: :crazy: :crazy:

I was buying verbatum dvd's on sale for $19.99 and I had a $10 off $20 coupon.. the cashier kept looking at me like I was the crazy one.. she kept saying, "you're already getting $40-50 off because it's on sale".. like only an idiot wouldn't appreciate such savings off their overpriced merchandise by trying to use a coupon on it..

She was so frustrating.. I mentioned how Staples lets me use coupons on sale items all the time.. and she actually tried to tell me that Staples did no such thing ! I started to get a little mad.. I told her that Staples even lets me use Office Max coupons on Staples sale items.. and she just kept up with the "no, I know they don't do that" The manager backed up this broken, and inaccurate, record..

I called OM customer relations.. who called the store.. and I got my dvd's for $10.. no apology though..

Needless to say, I don't shop there.. Staples gets my money :nod:

[venus0105]

I had a $10 Rite Aid Gift Check from the "gift of savings" promotion and old lady cashier said I couldn't use it because the items I bought were on sale. The funny thing is, she couldn't get the gift check to scan at all and figured that was the reason... oh but first she said they couldn't take it because they used to be Eckerd.

[janeey]

I was told at walgreens that they wouldn't take my internet coupons because they were printed in black and white (from my laser printer at work). But if I printed them in color, they would be happy to take them. Huh?

[angela3848]

That's my Wal-Mart's official "policy". Internet coupons are fine, unless they are black and white, then they are OBVIOUSLY copies?? Hey, color ink is expensive!


I was told at walgreens that they wouldn't take my internet coupons because they were printed in black and white (from my laser printer at work). But if I printed them in color, they would be happy to take them. Huh?

[PinkIris]

Once I was told that I only can use my $4 catalina at Walgreens only if my total is over $5:eek: :crazy::confused:

[chuckywang]

Tried to buy Rembrandt Professional Whitening Kit for $8.75 at CVS. There was a $7.50 coupon stickie on the product and cashier wouldn't take it cause the product was already on clearance.

His exact words: "I don't think Rembrandt wants people to buy a $35 product for $1."
I told him that the coupon was a stickie on the actual product itself, and that it was a manufacturer's coupon, so CVS will get reimbursed for that $7.50. Still no go.
He said "I don't want to get in trouble with my manager."

I just shook my head and left without buying anything else.

[Colegirl]

Walmart couldnt take a coupon that said for Revlon Colorstay or any other Revlon product, because what I was buying wasn't Colorstay. I said it says "or any other" what does that mean to you? She never even tried to scan it, I said ok she obviously can't comprehend what ANY means and told her to keep the product and give me my coupon.

[mom2pinkandblue]

Tried using the Dove B1G1 and a $1 off. The B1G1 beeped (as it did for everyone). Manager tried to say I couldn't use it because the $1 off canceled out one bag, so I had to get more :crazy:

So I went back and got two more bags..BEEPED and they pushed it through. SHEESH

[CoquetayLoca]

"You can't use a coupon because the sale price is a coupon"

[Kutty_Jatti]

Because I did not print out my complete email in color the cashier would not take 4off20 coupon.

[SueM]

How can they stipulate that it has to be in color?? I only have a B&W laserjet! (couldn't afford the $$$ for color laserjet 6 years ago when I bought my printer) That's economic discrimination!

[WBBell]

You know I have to bring up my Wag Viactiv story again. The lady at wag was scanning coupons for the viactiv deal and didn't even blink until she saw the total for my whole basketful of stuff was something like 0.22 and then after much scrutinizing of everything she told me that the register malfunctioned and she couldn't take the coupons and voided out the entire order because they don't give away items for free and she would get fired by Loss Prevention.

[GarnierMoney]

cashier wouldn't take a revlon makeup coupon for eyeshadow bc it said "face value $1 ". must be for face. apparently only foundation goes on the face. eyeshadow must go on toenails or something.

this same scenario happened to another cashier. also the face value thing.

oh, and on the same vein...

couldn't use a $2 lumene coupon on any facail or skin are item on those cleansing face wipes, bc apparently its not 'skin care'. what is it? 'skin clean'? baby wipes?

lol

[bunny0082]

Holy cow! Did you try and explain what "face value" means?

[DFM]

I've had three pretty good ones....

1) One time I had two pepsi coupons from a rebate promotion. I bought two pepsi items and handed a CVS cashier the two pepsi coupons. He said he could not accept the second coupon because they said "DO NOT DOUBLE" on them.

2) My local super walmart prints out a receipt tape that lists the reason your coupon was rejected if it scans and beeps. After trying to buy a frozen food item with a coupon, I was given my coupon back and a slip that said "no matching item or incorrect size". The funny thing was that the coupon description said "valid on any size / variety" and the item I bought happened to be the exact size and variety pictured right on the face of the coupon.

3) At Rite-Aid I was told by a cashier that my coupon did not work because the item was on sale and that the coupon would go through next week when the item was back at regular price. He actually called a manager over and asked whether coupons could be used on sale items.

[babyofmine]

cashier wouldn't take a revlon makeup coupon for eyeshadow bc it said "face value $1 ". must be for face. apparently only foundation goes on the face. eyeshadow must go on toenails or something.

this same scenario happened to another cashier. also the face value thing.

oh, and on the same vein...

couldn't use a $2 lumene coupon on any facail or skin are item on those cleansing face wipes, bc apparently its not 'skin care'. what is it? 'skin clean'? baby wipes?

lol

Holy cow! Did you try and explain what "face value" means?
:lmao: :lmao: that's the best one!!

When I try to use more than 2 coupons (doesn't seem to matter where), they always tell me, "The coupon says limit 1 per purchase." And then I have to explain that each item is a purchase. :rolleyes: :shake:

I've had three pretty good ones....

1) One time I had two pepsi coupons from a rebate promotion. I bought two pepsi items and handed a CVS cashier the two pepsi coupons. He said he could not accept the second coupon because they said "DO NOT DOUBLE" on them.

2) My local super walmart prints out a receipt tape that lists the reason your coupon was rejected if it scans and beeps. After trying to buy a frozen food item with a coupon, I was given my coupon back and a slip that said "no matching item or incorrect size". The funny thing was that the coupon description said "valid on any size / variety" and the item I bought happened to be the exact size and variety pictured right on the face of the coupon.

3) At Rite-Aid I was told by a cashier that my coupon did not work because the item was on sale and that the coupon would go through next week when the item was back at regular price. He actually called a manager over and asked whether coupons could be used on sale items.

ooh, I like that one ,too! :lmao:

What did the manager say?? :lol:

[mitemouse]

One time i was trying to buy some cereal that i had a coupon for buy 2 boxes get $3 off.. the lady scrutinized my coupon and then had the nerve to tell me that i couldnt use it cause it wasnt the right size.. I told her if she added the two boxes together then they would be over the right size..

another time i tried to us a Jane makeup coupon at Meijer during a sale.. my cashier kept swiping and swiping but it wouldnt ring in.. she then scrutinized my coupon and tells me its expired.. it was a couple months expired, cant she just override it.

[NatalyaB]

I was at Target and the super duper beeyoch LOD was helping out the cashier. So she looks at my coupons, I had accidently forgot to take out a coupon cause I was only buying one of the boxes of snacks... So I basically had in the stack 2 coupons for one product, so she looks at the q and looks at me and says in this really annoying high pitched whine " See it says here DO NOT DOUBLE "!!! Her attituded went right up my a&& so bad I almost turned around and handed her a third coupon and said " Well how about if we triple it then " ??!!

[bunny0082]

"another time i tried to us a Jane makeup coupon at Meijer during a sale.. my cashier kept swiping and swiping but it wouldnt ring in.. she then scrutinized my coupon and tells me its expired.. it was a couple months expired, cant she just override it."

Ummm, I wouldn't exactly call those "funny" reasons to reject a coupon, more like perfectly reasonable?

[guesswho]

One time i was trying to buy some cereal that i had a coupon for buy 2 boxes get $3 off.. the lady scrutinized my coupon and then had the nerve to tell me that i couldnt use it cause it wasnt the right size.. I told her if she added the two boxes together then they would be over the right size..

another time i tried to us a Jane makeup coupon at Meijer during a sale.. my cashier kept swiping and swiping but it wouldnt ring in.. she then scrutinized my coupon and tells me its expired.. it was a couple months expired, cant she just override it.


:lol: :lol:

:crazy: you, not the cashier..

okay, here's my story:

I took a Dove shampoo (12 oz with bonus 33%) to the counter and handed over a coupon for 12 oz shampoo. Cashier refused the coupon because the shampoo was no longer 12 oz. It had a bonus 33% in it. I asked her to measure and pour off the 33% so that I could use my coupon. She refused..:(

:secret: I just made this up

[xzempt]

:lol: :lol:

:crazy: you, not the cashier..

okay, here's my story:

I took a Dove shampoo (12 oz with bonus 33%) to the counter and handed over a coupon for 12 oz shampoo. Cashier refused the coupon because the shampoo was no longer 12 oz. It had a bonus 33% in it. I asked her to measure and pour off the 33% so that I could use my coupon. She refused..:(

:secret: I just made this up

classic...

[TangoUno]

" I can't take this coupon because then you'll get the item free! "
If I only had a penny for every time I've heard that one.

" I know what you're trying to do, you are trying to bring your bill down to zero!!! "
No...really?

[NCSUFire]

Once I was told that I only can use my $4 catalina at Walgreens only if my total is over $5:eek: :crazy::confused:

Alright so glad I am not the only person to have this happen.
---------------------------------------------------------------------------------------------------------
My story has to do with the $30 contour meter sale at CVS a week or two ago (some of you BSers might have heard this already):

The ONLY item I was buying was the $30 Contour meter so when I gave the store clerk the coupon it beeped. He hands it back and says he cannot take it because the computer said there is an overage.

Hmmmmmm $30 meter and $30 coupon......I don't see an overage :donknow:

So he tried multiple times but all he could tell me was that the computer says there is an overage and can't take the coupon. So I had him throw in an item to put the price over $30 but it still beeps.

At this point there are 4 or 5 people behind me and are growing very impatient and I am getting :mad: because the only words in his vocabulary are "The computer says there is an overage"

He calls the assistant manager over but he is having the same problem. Just when I am ready to give up and walk out of the store the big cheese walks in "White dress shirt and all" and the assistant manager calls him over.

Here is the breakdown of what happened:

Big Cheese: [Looking at the meter and coupon he clicks a few buttons later and my total was now at the tax value].
Assistant Manager: [Confused look on his face and asks the big cheese] "so we are suppose to give these away for free"
Big Cheese: "Yup, I will have to explain to you how this really works later."

: "So how [B]many of these have you done today

Finally someone who had the ability to think and not just repeat to me what the computer screen said.

[mitemouse]

"another time i tried to us a Jane makeup coupon at Meijer during a sale.. my cashier kept swiping and swiping but it wouldnt ring in.. she then scrutinized my coupon and tells me its expired.. it was a couple months expired, cant she just override it."

Ummm, I wouldn't exactly call those "funny" reasons to reject a coupon, more like perfectly reasonable?

I guess picking up sarcasm isnt your strong point.. and the first story is about the current weeks specials on Raisin Bran, only one store cashier caught it and i really thought i would pull it on her.. she looked kinda dumb and slow, but i guess you cant judge a book by its cover, so i only have 14 boxes of raisin bran:mad: :lmao: .. darn.. atleast it expires a year from now and i get free 3 dvd movies..

[sandbeach]

...
1) One time I had two pepsi coupons from a rebate promotion. I bought two pepsi items and handed a CVS cashier the two pepsi coupons. He said he could not accept the second coupon because they said "DO NOT DOUBLE" on them.

I'm laughing so hard that I'm crying. :lmao:


This happened two weeks ago:

A cashier looked at my coupon suspiciously and said, "In all the years I have worked here, I have NEVER seen a coupon like this. Where did you get it?"

I pointed to the Target kiosk and replied, "From your website." :wacko:

[mommy22boys]

I've had 2 recently:

#1: When I was using my Rite Aid $10 Kimberly Clarke "Room Solutions" Coupon... the cashier told me I couldn't use it because I didn't buy any Kimberly Clarke items, all I bought was Huggies.

#2: Wal-Mart Cashier told me I couldn't use a $1/1 "any box of Beech-Nut Cereal" on the box of Beech-Nut cereal I was buying because it looked more like a "carton" to her than a "box". (Beech-Nut has that new "easy-pour" box that's shaped sort of like a milk carton) So she called a manager, who sent someone to look & make sure that this was infact the new design for the "box" of cereal

[aenima49]

I had to give a math lesson to a cashier at my grocery store. It was one of those deals where if you bought 4 boxes of cereal you got $6 off your order. Which we know, is $1.50 off each box.

The cereals were $3.00 each, and I also had a .75 cent coupon for each box (which doubles to $1.50.)

Now, we all know that 3x4=$12 and that $12-($1.50x4)-$6=0.

The cashier had a very hard time with the math of .75x2=$1.50 as well as $6.00/4=$1.50 and $1.50=$1.50=$3.00 or free.

Not sure why I got all red faced & embarrassed but dayum. Took forever to make the light bulb come on!!

[yogadiane]

You can't use more than one coupon because its says one per person....when in fact the coupon said one per product! I guess he was confused cuz both words start with a "p" :shake:

[NCSUFire]

what I want to know is how did we have mommy22boys and yogadiane both post in this thread and their post count still be at 0?

HD what did you do?? :bigeye:

[Annihilate]

I tried to use the $3 off $15 beauty coupon at CVS...the cashier said that the Venus Razor wasn't a "beauty" product.

[WBBell]

The cashier had a very hard time with the math of .75x2=$1.50 as well as $6.00/4=$1.50 and $1.50=$1.50=$3.00 or free.

Not sure why I got all red faced & embarrassed but dayum. Took forever to make the light bulb come on!!
I had a problem even more fundamental than that. I had 8 boxes of fruit snacks and 4 coupons for 0.50 off two. The cashier would only take one coupon because he was told one coupon per item. ???? I told him 8 boxes, 50c off two, 4 coupons - ???? I literally could not think of any other way to explain it to him, and it was just not computing. He wasn't even going to call the manager, I had to insist on seeing the manager who sheepishly scanned the 4 coupons and sent me on my way.

[tstarks420]

I guess picking up sarcasm isnt your strong point.. and the first story is about the current weeks specials on Raisin Bran, only one store cashier caught it and i really thought i would pull it on her.. she looked kinda dumb and slow, but i guess you cant judge a book by its cover, so i only have 14 boxes of raisin bran:mad: :lmao: .. darn.. atleast it expires a year from now and i get free 3 dvd movies..

Sarcasm is like a second language to me...for the record, you were laying it on pretty thick. I picked up some raisin bran today too :paperbag:

[GarnierMoney]

Holy cow! Did you try and explain what "face value" means?

i'm pretty articulate.. and i tried.

this face value thing happened to another bs'er as well. its probably happened even more then just the 2 of us.

:lol: :lol:



I took a Dove shampoo (12 oz with bonus 33%) to the counter and handed over a coupon for 12 oz shampoo. Cashier refused the coupon because the shampoo was no longer 12 oz. It had a bonus 33% in it. I asked her to measure and pour off the 33% so that I could use my coupon. She refused..:(

:secret: I just made this up LOL

what I want to know is how did we have mommy22boys and yogadiane both post in this thread and their post count still be at 0?

HD what did you do?? :bigeye: posts don't count in the ds forums

[NCSUFire]

i'm pretty articulate.. and i tried.

this face value thing happened to another bs'er as well. its probably happened even more then just the 2 of us.

LOL

posts don't count in the ds forums

I wonder if it is because its labeled as Chat? In some of the other DS forums like the weekly deals the post count.

[cnct_agl]

I wonder if it is because its labeled as Chat? In some of the other DS forums like the weekly deals the post count.

I think that's it.. posts in chat threads don't count

[NCSUFire]

Where is Dawn at????

:smack:



:secret: This is even more fun since Dawn is not around to defend herself.

[BlondeTSC007]

It's because it's considered a chat thread, chat thread posts don't count toward your post count!

[ImNotMariah]

Here's a few of the dumbest I've heard...
CVS printable - manager said I couldnt use it because it wasn't printed with color ink
A Kmart manager told me I couldn't use a $1 Glade coupon on a $2.50 candle, because it was ON SALE!
I honestly wouldn't expect any different from a Kmart manager though.

[cinnamon sugah]

1- At Target, the cashier told me that I couldn't use all of my coupons because I was saving too much money,
Cashier - "If you use all of these, your total will go waaayyy down" (spoken slowly so I could understand)
Me- "That's the whole point of coupons- to spend less money" (spoken slowly but still no understanding???)

2- At CVS, I was using a coupon for batteries and buying a pack with a Shrek head bonus thing and cashier said, "You can't use this coupon because the picture doesn't match - see, your batteries have a Shrek head and the ones on the coupon don't":confused:

[Springfield]

OK, I saw several mentions of the whole not in color. I haven't run into that issue.... yet. But, a lot of the IP coupons say color OR b/w. Plus, even the CVS printed ones say b/w OR color. But, when I print high value coupons. I make sure to print in color and on a glossy paper. Just so I hopefully don't have to deal w/ any comments or non-acceptance.

Another popular one is limit one per purchase. I finally ran into a problem with that at CVS w/ the Glade Wisps. The cashier would only let me get one. Even though I told her that I am purchasing two. One coupon per item. But, no go. But, I am noticing that more coupons are saying limit one per customer. I am beginning to think that will be interrupted as one item/coupon per customer/transaction.

It seems the only problems I've had with printed coupons at CVS took place with-in a major city. So, I am thinking the district could be a little more strict on coupons.

I did run into a problem at Meijer w/ the $2 Pepsi coupons. I purchased $2 in Pespi product (2-2Lts). But, the cashier would only allow them to be $1 (since 1 2Lt was $1). Fine. Went to CVS and purchased 3-2Lters and received $2 off.

" I can't take this coupon because then you'll get the item free! "
If I only had a penny for every time I've heard that one.

" I know what you're trying to do, you are trying to bring your bill down to zero!!! "
No...really?

I really think cashiers don't want to see people saving money. Some may not be able to figure it out for themselves. Now, when I cashiered. I made note of any deal I saw. I knew the store would get reimbursed for the coupon and even make $0.08 on it. I am glad that the CVS's near me have cashiers that are entertained by my savings.

Tried to buy Rembrandt Professional Whitening Kit for $8.75 at CVS. There was a $7.50 coupon stickie on the product and cashier wouldn't take it cause the product was already on clearance.

His exact words: "I don't think Rembrandt wants people to buy a $35 product for $1."
I told him that the coupon was a stickie on the actual product itself, and that it was a manufacturer's coupon, so CVS will get reimbursed for that $7.50. Still no go.
He said "I don't want to get in trouble with my manager."

I just shook my head and left without buying anything else.

I purchased the $8.25 & $6.25 boxes at first w/o any problems. But, then on the $6.25, they would say it's on clearance and couldn't take the coupon or that it exceeded the value. They could just change the value and then they get reimbursed for the full face value.

1- At Target, the cashier told me that I couldn't use all of my coupons because I was saving too much money,
Cashier - "If you use all of these, your total will go waaayyy down" (spoken slowly so I could understand)
Me- "That's the whole point of coupons- to spend less money" (spoken slowly but still no understanding???)

...:

Um :confused:, coupons are for saving money and to get people to try the product at a lower price, so that they will purchase it later. Hopefully, at full price.....

[hawaiiandawn]

what I want to know is how did we have mommy22boys and yogadiane both post in this thread and their post count still be at 0?

HD what did you do?? :bigeye:

Awwww, cute widdle n00b. :comfort: Chat threads don't count towards post count. I wanted everyone who could/would particpate to see it. So I made it a chat thread. At least that was my reasoning. But now I wonder, if you search by tags, does it leave out the chat threads? I bet it does. :nod:

I tried to use the $3 off $15 beauty coupon at CVS...the cashier said that the Venus Razor wasn't a "beauty" product.

I guess hairy legs are a beautiful thing. :lol:

Where is Dawn at????

:smack:



:secret: This is even more fun since Dawn is not around to defend herself.


Brat! :chairbas: :harhar: I am here now.

[spfld74]

I tried to use the $3 off $15 beauty coupon at CVS...the cashier said that the Venus Razor wasn't a "beauty" product.

They did this to me too, lol. The cashier pointed to the pictures on the coupon and said that it was for items like that. Eventually he finally just decided to scan it after I had said fine I would use it later.

[mikejones]

i laughed at this thread earlier because i had never been denied a coupon...and then i head out to cvs, and get denied using 2 of the same coupons in the same transaction, because the coupon says "one per purchase"...i tried to explain to the cashier that each of the two items are purchases, and the coupon did not say "one coupon per transaction"...but he wouldnt budge. oh well. i'll be back during the day.

[guesswho]

I've also been denied the use of a coupon because it says "one per purchase" and according to the cashier that means "one per transaction". I wish there was a way to get through that "per purchase" means "per each item purchased".

[mkc]

A while back, I tried to use the $2off$10(exp 1/31) coupon for a gallon of milk and a couple of other things. The coupon said: ...any non-prescription purchase...or something to that effect. The manager said it had to be for flu or cold medication(presumably because that is what was pictured on the coupon). I asked him to read the coupon back to me...then I asked him if the milk is a prescription purchase. He said no, it is not.:lol:

Alas, that wasn't enough. You see, non-prescription became any medication that doesn't require a prescription.:eek:

He eventually let me use it, but I admired his commitment to his story.

My question is: why wasn't this guy in law school???:confused:

[McNoob2]

tried to use my 5/15 coupon in north andover, ma.
handed him my coupon and he blurts out,"you can't use cvs coupons with this coupon." "okay im not using any other cvs coupons..."
oh, okay.??

[deal addict]

A while back, I tried to use the $2off$10(exp 1/31) coupon for a gallon of milk and a couple of other things. The coupon said: ...any non-prescription purchase...or something to that effect. The manager said it had to be for flu or cold medication(presumably because that is what was pictured on the coupon). I asked him to read the coupon back to me...then I asked him if the milk is a prescription purchase. He said no, it is not.:lol:



He eventually let me use it, but I admired his commitment to his story.

My question is: why wasn't this guy in law school???:confused:

Same thing happened with me. I was told by a shift supervisor that I can't use $4 of 20 coupon because it says non prescription merchandise. I even called CS from the store and even they explained to him that I could buy anything.
According to him non prescription merchandise means OTC medication only.

[mikejones]

Same thing happened with me. I was told by a shift supervisor that I can't use $4 of 20 coupon because it says non prescription merchandise. I even called CS from the store and even they explained to him that I could buy anything.
According to him non prescription merchandise means OTC medication only.
same thing happened to me... i think i told the story on here before...an older female cashier was very rude saying that i couldnt use the coupon...i asked her if i had any prescription items in my order (answer was obviously no), so i say to her "so i dont have any prescription items in my order...so...these items must be.....NON-prescription" she was pissed, but knew i was right and conceeded.

[dragon76]

Was told I couldn't use my 3/10 beauty i got IN MY EMAIL because they don't take coupons printed off the internet. do what? :confused:

:lol:

[d4deals]

I could never use a coupon because every time i show that coupon, the cashier points to "coupon valid on you next visit"

[NCSUFire]

Awwww, cute widdle n00b. :comfort: Chat threads don't count towards post count. I wanted everyone who could/would particpate to see it. So I made it a chat thread. At least that was my reasoning. But now I wonder, if you search by tags, does it leave out the chat threads? I bet it does. :nod:

Brat! :chairbas: :harhar: I am here now.

Way to show up after the party has already ended. :bleh:

[Majnoona]

I’ve had coupons denied for all sorts of crazy reasons but today was a new dose of ridiculousness.

The cashier at CVS insisted that I could not use coupons of any type (manufacture’s, CVS, ECB) on clearance items. I didn’t believe her and asked for a supervisor. He tried to explain that they would have to take the coupons off manually and they didn’t like doing that. I pointed out that the item scanned so the coupon would scan also and the supervisor’s response was “I know it will scan but we still can’t take it because it is on clearance.”

Then the cashier wouldn’t take a 3/10 CVS brand because only products that say “CVS” on them count. :confused:

[justa56]

Had an internet coupon tried to use at Walmart was told we don't take those...why I asked...answer...

Because it's a manufacturers coupon ... ask again WHY??? ... repeat same answer

Left because I was laughing to hard to argue :lol:

[sharebear]

These are some great reasons! I will have to use them the next time I feel like denying someone the use of their coupon at the store I work at :coverlaf:

[msbimmer]

" I can't take this coupon because then you'll get the item free! "
If I only had a penny for every time I've heard that one.

" I know what you're trying to do, you are trying to bring your bill down to zero!!! "
No...really?

omg i swear you're shopping in ramsey or one of the trainees from there
some of their people are top of the line, many just don't "get it"

[jackie1061]

The cashier gave me back my coupon and said "I can't take this because its for cat food"

ok....so you can't use a coupon on cat food?.........

[sunhxx1]

Once I used a CVS printout dollar off coupon, the cashier asked me whether I had a colored copy. I said I didn't have a color printer. She took it.:nod: :nod: :nod:
A week ago, I tried to use 5 off 15 at CVS. The cashier read the coupon and told me this coupon was a copy and they wouldn't honor photocopies. :confused: :confused:Then she waved the coupon to her manager asking her whether it's a copy. The manager said yes, it looked like a copy to me. :mad: :mad: :mad: I went back the second day with a color copy. She accepted it without saying a word. My new color printer is working hard now.:lol: :lol:

[Pantalaimon]

I had a funny thing happen to me last night. I went to CVS, bought about $16 worth of items and I used $5 off $15 purchase... she scanned it, no problem. Then I wanted to use my ecb and she said I couldn’t because it’s only one $off coupon per customer. :confused:
I explained to her that ecb are not really coupons and they are as good as cash at CVS. She scanned them reluctantly, but then she gave them all back to me saying they are mine and she can’t keep them. I surely took them back and I’ll be using them again! :lmao:

[hvenlysent]

I had a funny thing happen to me last night. I went to CVS, bought about $16 worth of items and I used $5 off $15 purchase... she scanned it, no problem. Then I wanted to use my ecb and she said I couldn’t because it’s only one $off coupon per customer. :confused:
I explained to her that ecb are not really coupons and they are as good as cash at CVS. She scanned them reluctantly, but then she gave them all back to me saying they are mine and she can’t keep them. I surely took them back and I’ll be using them again! :lmao:

a newbie maybe???? :lol: I wonder if you can re-use them again though?

[Hawk2007]

I was buying verbatum dvd's on sale for $19.99 and I had a $10 off $20 coupon.. the cashier kept looking at me like I was the crazy one.. she kept saying, "you're already getting $40-50 off because it's on sale".. like only an idiot wouldn't appreciate such savings off their overpriced merchandise by trying to use a coupon on it..



My problem was that the item was 19.99 and the system needed at least 20.00 on the receipt to take off the $10. I had a manager override the price to 20.01, and it still wouldn't work. So, I had to find something in the clearance bin to go over.

[sharebear]

I had a funny thing happen to me last night. I went to CVS, bought about $16 worth of items and I used $5 off $15 purchase... she scanned it, no problem. Then I wanted to use my ecb and she said I couldn’t because it’s only one $off coupon per customer. :confused:
I explained to her that ecb are not really coupons and they are as good as cash at CVS. She scanned them reluctantly, but then she gave them all back to me saying they are mine and she can’t keep them. I surely took them back and I’ll be using them again! :lmao:

They wont scan again. If a cashier does push them through for you it will possibly throw up a red flag. I have rang someone up before and scanned their ECB then had to void it and then re-ring and the register would not accept the ECB again even though they had been voided. Of course I did over ride those for her, but I don't recommend trying to reuse ECB.

[chllnast]

I had a funny thing happen to me last night. I went to CVS, bought about $16 worth of items and I used $5 off $15 purchase... she scanned it, no problem. Then I wanted to use my ecb and she said I couldn’t because it’s only one $off coupon per customer. :confused:
I explained to her that ecb are not really coupons and they are as good as cash at CVS. She scanned them reluctantly, but then she gave them all back to me saying they are mine and she can’t keep them. I surely took them back and I’ll be using them again! :lmao:

try not using them again..also try returning the ECBs to the store where you used them...might save the cashier from getting into trouble too.

[atomicgirl]

I was buying my annual Xmas gift for my dad - a 3 pack of Fruit of the Loom standard white undershirts but because they're officially called t-shirts on the package, she couldn't take it because t-shirts ARE NOT underwear. I went through the whole "t-shirts are a short way of saying "undershirts" - no go. I then asked her if she would take the coupon on a package of ladies thongs or hipsters - because, that also, wouldn't be officially called "underpants" on the package.

I then asked for the manager, who also agreed with her. I asked her if she's never seen the Fruit of the Loom commericials and don't the two click in her head? She then came up with the reason that because the product wasn't exactly on the front of the coupon, she couldn't take it anyway. I was trying to "fraud Kmart and she could have me arrested". I then told her I wanted to take her up on the offer since it would be so GREAT to talk to corporate about the stupidity of their workers!

[whocares4]

i kinda understand when some stores said "we can't let you get stuff for free!", well it's frustrating, but if i really did get a whole basket of stuff and the total ends up being a few cents, then i'm not surprised to be turned down...

but to the opposite there're a few times when i got lucky for even more stupid reasons...

1. went to get the free johnson lotions when it was on sale in rite aid for less than manufacture coupon face value, so you should be able to get it almost free(pay only tax). went to first rite aid, sales girl said: "i can't let you use all these coupons, cuz you're getting the products for free! btw, where did you get all these coupons? that's so cool..." me: "hey if you let me use them this time, i'll give you one for free." so she did. she got 1 johnson's lotion, i got the rest. then i went to a nearby eckerd, sales girl said: "we don't take internet coupons." me: "well, your next door neighbor just did. and on your door it says 'eckerd is now rite aid' so you should follow their rules." girl: "ok...(scanned all coupons)...wow, that means you'll gettting them for free! no i can't let you do that." me: "not really, you have to press the enter key to see total." girl: "aha, you're right!" i got them again, cuz after she pressed enter, the sales tax turned out, so it's no longer "totally free". those 2 girls totally made my day that day.

2. i've always heard that "cvs doesnt want to do things your way". so once i went and asked whether i can use ecb to buy cvs gift cards. sales girl called manager and they both agreed that i can't do it. fine, i kinda knew that. then next week, went back to the same store, same girl there. i told her i want to buy a gas card with my ecb. she said, "i don't think you can do that." me: "why?" girl: "cuz we cvs doesn't want you to give money to other stores." me: "oh, so does that mean i can only buy cvs gift cards?!" girl: "yes!" me: "fine, you win. i'll get a cvs gift card instead!" she gave me a 20$ gift card with 19.98$ ecb and 2 cents cash. weird enough, there isn't even any beeping.

3. when cvs has colgate toothpaste for 0.99$ after ecb, and we had the internet coupons of 1$ off each. i printed one in color, then photocopied it several more times(ink is expensive!), cuz the coupon doesnt have a unique code/pin. went to cvs, got 5 toothpastes, took out 5 coupons(1 color 4 copies), sales guy(guy this time! lol, you'll see the difference between "girls logic" and "guys logic" now! :D): "i can't take the 4 b&w coupons, cuz they're copies." me: "how do you know?!" guy: "cuz the coupons don't even look the same(meaning that one is color printed)." me: "fine, how about this now?(i took out the color one and put in another b&w one so they're all b&w now)" guy: "now they look the same to me!" done.

[Sojourn]

A store refused to accept my $10 ECB from a meter deal. It became wet and bar code unreadable. I contacted corporate; they returned my call two days later stating the ECB was used.

I mailed a letter to corporate with a copy of the ECB (which clearly showed it was an ECB). I sought to know how they figured I used the ECB if I mailed a copy. The return letter stated I used the ECB :scratchh:

I lost any respect for CVS after this incident.

That's my Wal-Mart's official "policy". Internet coupons are fine, unless they are black and white, then they are OBVIOUSLY copies?? Hey, color ink is expensive!

When I made the mistake of shopping at Wal-Mart, I had constant problems with non-internet coupon and formula check acceptance. One cashier stated I had to buy three for a B1G1 coupon, one cashier told me I could use only one coupon per order, and another told me formula checks were illegal to use.

[mysticprincess]

price chopper (a grocery store here) won't take 2 coupons on a "buy 1 get 1 free." they even have their registers programmed to only take 1! they claim they can only take 1 b/c you're only paying for 1 and they cant pay you to take the 2nd. um, they get reimbursed by the manufacturer AND make 8 cents per coupon. plus, they dont have to put back 30 20-lb bags of cat litter either! needless to say, i dont do BOGO shopping there anymore.

[Edxzxz]

my favorite was a cashier who told me at cvs i could not use a cvs $x off $y order q because the stuff i was buying was not pharmacy items - i explained the name of the store she was working in is CVS PHARMACY, asked her if she knew where she was working, if she noticed the shopping bags, receipts printing from her register, and the 4 foot high letters on the sign over her head, and on the front of the store, all said CVS PHARMACY? I also asked if she was aware that in this state, is it not legal to issue coupons on pharmaceuticals, so i asked if she was really convinced the company she worked for issued a coupon that was only valid for something that it was not legal to accept coupons for? she had to call a manager to help her explain to me why i could not use the coupon - he was utterly perplexed by her question, took the q, scanned it, and left without commenting.

[lovemychaos]

And I quote!
(i.e. 2 indentical items....2 coupons)

"Well, if I would've known you had a coupon for this one I would have never let you use a coupon on the other one!! You can't just waltz in here and get stuff for FREE missy!"
:lmao: :lmao: :lmao:

I got lot's of luv from the Wag's store manager for that one!:cool:

[bethkcarter]

Cashier at Food Lion told me that they couldn't take coupons that were on "plain" paper and "printed" from a computer because someone (who was going to get into a lot of trouble!) hacked into everyone's email and sent them fake coupons (talking about a printable Bricks Q, here) and then proceeded to try to take them from me. (silly silly girl!) Issue was never resolved and I never went back into that store.


Why are cashiers so paranoid about the value the coupon takes off...they get the money back, they act like I am reaching in their purse and taking all of "their" profit!

[DawnMarie]

try not using them again..also try returning the ECBs to the store where you used them...might save the cashier from getting into trouble too.

:iagree:

It may be too late though. If the manager or assistant manager already counted the drawer out they will notice that the Systems CVS Coupon Total will not equal their count of the CVS Coupon paper totals, the drawer will be short :lol:

Not really a funny or off the wall story, got back from Walgreens just now, haven't shopped there in a few weeks. Tried to use 2 Lysol Coupons on the BOGO Deal. I've done it before but this time the cashier pointed out that he wouldn't be able to use 1 of them since I'm already getting 1 item for free. Said the store is starting to crack down on coupon usage. Didn't bother me since he was nice in the way he explained it to me :nod:

[DawnMarie]

"cuz the coupons don't even look the same(meaning that one is color printed)." me: "fine, how about this now?(i took out the color one and put in another b&w one so they're all b&w now)" guy: "now they look the same to me!" done.

:roll:

Walmart wouldn't take an internet printable because it was fake because it had my name printed at the top.

I remember the days when I used to be a cashier in my teens. Any customer who handed me a stack of coupons I would just glance at them and scan them, the only time I would EVER start to investigate one is if it beeped when scan, then manually push it through if it needed to be. Nowadays you will get some cashiers who will promptly inspect coupons as soon as you hand them over before they even try to scan them 1st :sadwalk:

[slayers750]

:roll:

Walmart wouldn't take an internet printable because it was fake because it had my name printed at the top.

I remember the days when I used to be a cashier in my teens. Any customer who handed me a stack of coupons I would just glance at them and scan them, the only time I would EVER start to investigate one is if it beeped when scan, then manually push it through if it needed to be. Nowadays you will get some cashiers who will promptly inspect coupons as soon as you hand them over before they even try to scan them 1st :sadwalk:

That sounds like the majority of the stores where I live. :sadwalk:

This is with even coupons that are "smart coded" and won't work unless you buy the right product. I have had a cashier too many times reject a coupon for saying it wasn't on the coupon being pictured, even though the coupon says "for ANY".

[thatgirldawn]

price chopper (a grocery store here) won't take 2 coupons on a "buy 1 get 1 free." they even have their registers programmed to only take 1! they claim they can only take 1 b/c you're only paying for 1 and they cant pay you to take the 2nd. um, they get reimbursed by the manufacturer AND make 8 cents per coupon. plus, they dont have to put back 30 20-lb bags of cat litter either! needless to say, i dont do BOGO shopping there anymore.

UGH! I feel your pain! I hate Price Chopper in regards to their coupon policy!! The first time I went there I learned it pretty quickly. The store I went to only would take off up to half of what your total amount spent. In other words if you bought $10 worth of items, you can only use up to $5 of coupons. I was sooo ticked off about that..I went to CS, after about 20 minutes in my favor she ended up giving me my money back because we decided it was easier than getting me my coupons back.

[asimo]

Went to Rite Aid with new prescription. Gave them the infamous $5 off $15 CVS coupon from Wellness.com. The other coupon was the rx coupon for $30 gift card. I gave the pharm tech the coupon and she reads it for a bit. She hands it back and states that we are Rite Aid, not CVS. I asked how long she has been working there. She replied for over 2 years. Then I pointed to the banner hanging from the ceiling and asked how long has the banner been there. Got my drugs for less than $30 and got the $30 gift card. The banner said they accept competitor's prices and offers.

[kristie]

my favorite was a cashier who told me at cvs i could not use a cvs $x off $y order q because the stuff i was buying was not pharmacy items - i explained the name of the store she was working in is CVS PHARMACY, asked her if she knew where she was working, if she noticed the shopping bags, receipts printing from her register, and the 4 foot high letters on the sign over her head, and on the front of the store, all said CVS PHARMACY? I also asked if she was aware that in this state, is it not legal to issue coupons on pharmaceuticals, so i asked if she was really convinced the company she worked for issued a coupon that was only valid for something that it was not legal to accept coupons for? she had to call a manager to help her explain to me why i could not use the coupon - he was utterly perplexed by her question, took the q, scanned it, and left without commenting.

Ditto! I read through the first 4 pages and was just going to go ahead and post the cvs/pharmacy problem but you beat me to it:lol: She told me I had to go the pharmacy to use it. She rested her elbows on the counter, held the coupon out for me to see and pointed to the cvs/pharmacy. I pointed to her shirt with the cvs logo and said, "This is cvs/pharmacy."

[ILUV2SHOP247]

Just the other day at Target I was told I could not use a coupon because the item was already on sale!!

WTF???:lmao: :lmao:

...isn't this the ONLY time we would buy the damn thing!!!!!!

[afexion8]

I actually had my FIRST "coupon related" problem just today!

I found the SoftSoap Spa, so I bought four of those, along with some Raisin Bran and a couple of other small items.

I handed over a couple of CVS coupons and a few manu coupons (all totally legit), then used a few ECBs for the balance.

Unfortunately the total went negative, and he said "I can't PAY you to buy these items!".

(Yeah, you can....just wait and see....)

Anyway I told him to just "take off" the last ECB for $8.97. He did, but then he put it back in the stack of coupons!
I had to say - "no, I did not USE that one, so you need to give it BACK to me".

He grudgingly handed it over, I paid the $2 OOP on a GC, and when the receipt came out with a $18.96 ECB hanging on the end, his mouth just fell open!

I had to grab it out of his hand, and with a big smile I said, "Thanks! I'll be back in here to spend that later."

When I walked out, he was still standing at the register and carefully scrutinizing each coupon I had handed him. I guess he's never SEEN coupons OR ECBs before.
(His badge said Shift Supervisor...I hope he is not here to STAY at my FAVE CVS.)

[NCSUFire]

I actually had my FIRST "coupon related" problem just today!

I found the SoftSoap Spa, so I bought four of those, along with some Raisin Bran and a couple of other small items.

I handed over a couple of CVS coupons and a few manu coupons (all totally legit), then used a few ECBs for the balance.

Unfortunately the total went negative, and he said "I can't PAY you to buy these items!".

(Yeah, you can....just wait and see....)

Anyway I told him to just "take off" the last ECB for $8.97. He did, but then he put it back in the stack of coupons!
I had to say - "no, I did not USE that one, so you need to give it BACK to me".

He grudgingly handed it over, I paid the $2 OOP on a GC, and when the receipt came out with a $18.96 ECB hanging on the end, his mouth just fell open!

I had to grab it out of his hand, and with a big smile I said, "Thanks! I'll be back in here to spend that later."

When I walked out, he was still standing at the register and carefully scrutinizing each coupon I had handed him. I guess he's never SEEN coupons OR ECBs before.
(His badge said Shift Supervisor...I hope he is not here to STAY at my FAVE CVS.)

Wow, you should head over here to my CVS stores (wait nevermind I don't want you taking my stash :doh:)

The only problem I had was the last CVS run when I was told I couldn't use the 5 off 15 more than once and I had to hand over the entire sheet.

Other than that they are great.

[missg]

Wow, you should head over here to my CVS stores (wait nevermind I don't want you taking my stash :doh:)

The only problem I had was the last CVS run when I was told I couldn't use the 5 off 15 more than once and I had to hand over the entire sheet.

Other than that they are great.

I have to second that. I was at the CVS on timber drive and went negative on time...the cashier didn't have a fit, she just told me to add some candy. Another time the cashier adjusted the ecb (in clayton) . They seem to be pretty helpful over this way. :)

[afexion8]

Wow, you should head over here to my CVS stores (wait nevermind I don't want you taking my stash :doh:)

The only problem I had was the last CVS run when I was told I couldn't use the 5 off 15 more than once and I had to hand over the entire sheet.

Other than that they are great.

and thanks to missg too! :hug2:

With the price of gas, I don't think I'll be heading to your city just to visit CVS. But, if I'm ever in that area for another reason - watch out! :roll:


This is my favorite CVS, but I didn't see ANY of the "regulars" working when I went there today. This "shift supervisor" (and the cashier who called him over) had NO clue about anything, really.
Before ringing up my order, I asked them if they could check to see whether these soaps were giving out the "Extra Bucks" yet. You would have thought I was speaking Japanese. They were both like "WTF did she just say?"
The cashier scanned one and told me - "it says 'sale price' but the price is the same". And I said - "oh great - it's working."
You could have heard the crickets chirping as they just stared at me and at each other.....

:lmao:

I'm glad I had a small and totally LEGIT order today, or I would have ended up spending quite a bit of time explaining things to these idiots.

[ImNotMariah]

and thanks to missg too! :hug2:

With the price of gas, I don't think I'll be heading to your city just to visit CVS. But, if I'm ever in that area for another reason - watch out! :roll:


This is my favorite CVS, but I didn't see ANY of the "regulars" working when I went there today. This "shift supervisor" (and the cashier who called him over) had NO clue about anything, really.
Before ringing up my order, I asked them if they could check to see whether these soaps were giving out the "Extra Bucks" yet. You would have thought I was speaking Japanese. They were both like "WTF did she just say?"
The cashier scanned one and told me - "it says 'sale price' but the price is the same". And I said - "oh great - it's working."
You could have heard the crickets chirping as they just stared at me and at each other.....

:lmao:

I'm glad I had a small and totally LEGIT order today, or I would have ended up spending quite a bit of time explaining things to these idiots.


If only all cashiers were forced to be couponers for a week before starting their job. They just dont get it, because they have never done it! :rolleyes:

[afexion8]

If only all cashiers were forced to be couponers for a week before starting their job. They just dont get it, because they have never done it! :rolleyes:

yes! :clap:

At least my favorite cashier TRIES to understand, and she really ENJOYS it when I save money. She's always happy to see me and she thinks I'm SO SMART for figuring all this out! :teehee:

[ImNotMariah]

yes! :clap:

At least my favorite cashier TRIES to understand, and she really ENJOYS it when I save money. She's always happy to see me and she thinks I'm SO SMART for figuring all this out! :teehee:

When Kmart had that Giftcard deal, and I spent two hours at Kmart raking in the free money,...the cashiers were all saying "wow, youre a genius...omg you are so freakin smart"
I took all the credit. I just didnt see the point in saying "Oh no honey, there's a $hit load of people out there doing the same thing"

[schloop]

I have 1 CVS that I don't go to anymore b/c they bust chops. They wouldn't take 1 of their own coupons direct from a CVS e-mail b/c I didn't print it in COLOR. I pointed out the conditions on the coupon that states "All images may not print in your internet browser. Just print the coupon in black and white or color, and bring it to the store as is. They just got mad at me, wouldn't take it, accused me of counterfeiting CVS coupons and called me a coupon abuser

[Pinky1352]

I was buying my annual Xmas gift for my dad - a 3 pack of Fruit of the Loom standard white undershirts but because they're officially called t-shirts on the package, she couldn't take it because t-shirts ARE NOT underwear. I went through the whole "t-shirts are a short way of saying "undershirts" - no go. I then asked her if she would take the coupon on a package of ladies thongs or hipsters - because, that also, wouldn't be officially called "underpants" on the package.
*snip*



I've had this same exact problem, but with another brand's Q and trying to buy socks. I was told that socks aren't underwear. My response was "well, do you wear them OVER your shoes???"

This has happened to me twice. (2nd cashier even replied with "well I don't WEAR socks" Guess she took the question literally :lol: )
No go on the Q either time.

I'm really waiting to see this new fashion trend in action!! :lmao:

[mommy22boys]

Ok, I just remembered another...

I had a $3.50 Dove Skin Vitalizer Q... I can't remember where it came from (smartsource homemailer maybe?) but there were 2 coupons on the page and one of them said "One for you" and the other said "One for your friend"

So I hand the cashier the coupon and she says "You can't use this. It's for a friend." So I say "Well, how do you know Im not the friend and that someone didn't give that to me?" She says "Oh, well then it would be void anyway... see here 'Void if transferred'"

:confused:

[vloglady]

Years ago, my mother tried to use a 10¢ coupon that stated "good on any dairy product" on yogurt. The grocert said yogurt wasn't a dairy product.

[missg]

yes! :clap:

At least my favorite cashier TRIES to understand, and she really ENJOYS it when I save money. She's always happy to see me and she thinks I'm SO SMART for figuring all this out! :teehee:

How does CVS hire people to be cashiers and not explain the ecb program to them. :confused: That makes no sense to me. I've had to explain the program to so many cashiers...it's like...duh...:lol:

Ok, I just remembered another...

I had a $3.50 Dove Skin Vitalizer Q... I can't remember where it came from (smartsource homemailer maybe?) but there were 2 coupons on the page and one of them said "One for you" and the other said "One for your friend"

So I hand the cashier the coupon and she says "You can't use this. It's for a friend." So I say "Well, how do you know Im not the friend and that someone didn't give that to me?" She says "Oh, well then it would be void anyway... see here 'Void if transferred'"

:confused:

:lol: :lmao: :lol:

[afexion8]

How does CVS hire people to be cashiers and not explain the ecb program to them. :confused: That makes no sense to me. I've had to explain the program to so many cashiers...it's like...duh...:lol:



I know...how could they NOT know about the ECB program???? :doh:

What do they think brings us into CVS? Their LOW prices????:woot2:

[coulson29]

I had a Target coupon that printed out on one of my other transactions for $1.00 off any target brand cleaning product. I already have a load of cleaning items so I purchased a "cleaning sponge" (target brand) that was $1.09 and when I went to check out the cashier, who was about 65 years old and from another country, told me I couldn't use it because I didn't buy a cleaning product. I pulled out the item that said "cleaning sponge" on it and she told me it had to be a "liquid product". I guess I am supposed to use my "liquid" cleaners with old socks or something. I was so mad but didn't feel like arguing with her because I didn't want her to have a stroke.

[sweetndesign]

Thought i was going to arrested by the coupon police at target, manager says she has alot of coupons, call security, then tells the cashier to re-ring my entire purchase while she checks my coupons, the cs screws up does not zero out the register just starts re ringing everything, register will not take any coupons (duh i tell her the coupons are already in there) the mgr gets ruder and ruder and my oop is going through the roof since most of my stuff has been rung up twice, i just tell the b to give my coupons back, and she acts like she won something
then she notices my dd using coupons and takes security over there, my daughter did not get mad, calmly told the b you can re-ring my stuff if the 5 people behind me dont mind, she let her pay her 3.30 oop and leave
Every time I go to target the cashiers are laughing because i tell them to be sure and call the coupon police over to check all my coupon

[ImNotMariah]

Ok, I just remembered another...

I had a $3.50 Dove Skin Vitalizer Q... I can't remember where it came from (smartsource homemailer maybe?) but there were 2 coupons on the page and one of them said "One for you" and the other said "One for your friend"

So I hand the cashier the coupon and she says "You can't use this. It's for a friend." So I say "Well, how do you know Im not the friend and that someone didn't give that to me?" She says "Oh, well then it would be void anyway... see here 'Void if transferred'"

:confused:

:rofl2: Oh lordy, this is the funniest one yet!

[Yunakitty]

The cashier did take the coupon, but the problem was that it was supposed to double but didn't. It was a 70 cents coupon for Quaker Oatmeal, which were on sale for $2. She told me that it didn't double because then it would be taking too much off!

Of course, I had the notorious WAG RR experience where the manager mumbled stuff about coupon fraud in Jacksonville, and wouldn't take my $2 Olay coupon off of the $2 bars because "They ain't letting you get that for free."

[missg]

I know...how could they NOT know about the ECB program???? :doh:

What do they think brings us into CVS? Their LOW prices????:woot2:

:lol: Yeah, I love paying for items that have been marked up atleast 50%...love it, love it, love it. :lol:

[WBBell]

So I hand the cashier the coupon and she says "You can't use this. It's for a friend." So I say "Well, how do you know Im not the friend and that someone didn't give that to me?" She says "Oh, well then it would be void anyway... see here 'Void if transferred'"
This the kind of story that really gets me irritated, because no one on the planet is that obtuse. That is a cashier who is just being a :censored: for no good reason other than just because they can be. :mad:

I have many things to be thankful for, and reading this thread makes me think of another ... I've been to a lot of CVSs around here and used a LOT of coupons and I have never been challenged, questioned, or otherwise irritated by anyone (with a sole exception which was semi-forgivable because the Q said Walgreens on it).

[supafreak00]

I love it when you give them a coupon for say, $1 off Dove deodorant, and the cashier says thats not the one from the picture, even though its for any deodorant by Dove. Or anytime they say something about it not being in the picture even though it obviously includes more than that.

[mommy22boys]

Oh, ok... I just remembered one last one:
I had this older lady cashier at CVS once who told me... after she had already scanned the coupon & it worked... that she wasn't sure if Huggies Disposable washcloths count as a "Huggies Bath and Body" product (the disposable washcloths were PICTURED on the coupon!) So I started explaining to her that they are used to wash the baby's body while taking a bath. By this time, she had already put the coupon in the register but for whatever reason felt need to press the issue a little more... she dug back through my bag & pulled out a package of Stayfree Pads & started reading it & said "I don't see anything on it about bath & body..." then she dropped it back in the bag before I had a chance to tell her "Wrong product" & said "Ok, I'll trust you on this one.

I'm still confused about that! lol

[malcfp]

I have been very lucky so far that I haven't YET had a cashier tell me they couldn't take a b&w coupon because it must be a copy . . . but for those of you who do experience this, here is my solution. After all is said and done and they hand you your receipt, hand it back to them and explain that you cannot accept this receipt. When they ask why, tell them you need the original color receipt and cannot accept b&w photocopies of receipts (in case you have to submit it for a refund or something).

[Bellanina]

I have been very lucky so far that I haven't YET had a cashier tell me they couldn't take a b&w coupon because it must be a copy . . . but for those of you who do experience this, here is my solution. After all is said and done and they hand you your receipt, hand it back to them and explain that you cannot accept this receipt. When they ask why, tell them you need the original color receipt and cannot accept b&w photocopies of receipts (in case you have to submit it for a refund or something).

:lol:

[cpnqn]

Wow... so sorry so many people go through it...

My absolute hands down, stack blowing moment- has to always be... ONE PER PURCHASE... Crapola. I get so tired of newbies, I try to have patience- I mean, I could DEAL with 'normal' stupidity- but, did they entirely MISS the english class we all had in high school or WHAT? I always lay cpns on my items, Yes, I have one for THIS purchase, one for THAT purchase, and one for my NEXT purchase... I have one for EACH purchase. NOT one per transaction. Jeez.

No lie... I literally was cursed by a mgr at Walmart- over bugwipes. Darn bugwipes! He cursed at me, threatened me, said a few things I wouldn't have wanted my kids to hear about me, and in the end- settled on the idea I don't need more then 2 bugwipes... I politely as I could at this point explained- I have a family of 4, these are INDIVIDUAL packs.. If I get 2, that leaves 2 of us- vulnerable to the very bugs I'm using them to stop from bugging US. No go.
In the end- I got a nice large gift certificate, my bugwipes were all PULLED back out for me when I arrived for my gift card, I got an apology- they made a buck or two off of it, AND my Daddy who hunts was thrilled for the year.

My best friend and I look nearly identical (nope, definitely different parents as I'm from far up North originally). And, being so close- she does many deals I do. Well, I can ALWAYS tell if she's come before me- they try to tell me ONE PER PERSON, wasn't I just here??? Um, no... Gap greets me by her name and shows me whatever she has held. lol. I don't care for them much.

I've debated on what was pasta- which apparently is NOT anything on the aisle under the signage that SAYS pasta, nor the box marked 'pasta'.
Qtips- are NOT used for babies- especially not cleaning their little belly buttons. (yes, they really said that).
ANY in cashier language- means whatever THEY decide- not ME the consumer USING the coupon, the verbage "any" in most stores- means anything my cashier feels I should have to buy- particularly the jumbo-dumbo packages that already were over priced to begin with and have far more then even I would use up in a decade.

Just because the sign says they accept competitor cpns, corporate says so AND their website- I should NOT be fooled. It is completely at the mercy of the stores management, head cashier, or just regular cashiers whim. Particularly if it becomes free or a great deal. Who knew in my hokey-pokey little city- there were so many corporate board members making lower level decisions in my very presence? Geez, how much stock- ARE they getting???

[ImNotMariah]

Oh, ok... I just remembered one last one:
I had this older lady cashier at CVS once who told me... after she had already scanned the coupon & it worked... that she wasn't sure if Huggies Disposable washcloths count as a "Huggies Bath and Body" product (the disposable washcloths were PICTURED on the coupon!) So I started explaining to her that they are used to wash the baby's body while taking a bath. By this time, she had already put the coupon in the register but for whatever reason felt need to press the issue a little more... she dug back through my bag & pulled out a package of Stayfree Pads & started reading it & said "I don't see anything on it about bath & body..." then she dropped it back in the bag before I had a chance to tell her "Wrong product" & said "Ok, I'll trust you on this one.

I'm still confused about that! lol

:eek: Good lord, where do you live?? You have run into some real crazys :crazy:

[mommy22boys]

Good lord, where do you live?? You have run into some real crazys
LOL! I live in VA... cause my dh is in the Navy... but we live far from base, out in the country & yes there are some real crazy cashiers here :lol:

[callmedabo]

Oh man, I'm cracking up reading this thread! It's always good to remember I'm not the only one harrassed by the coupon police!

Amazingly, I've never had any real problem at any of the CVS I go to. It's always WG or RA. Actually, one WG I go to, everyone is really nice and never gives me any grief at all. A couple of the cashiers always are excited to see how little I'm paying. I feel like I could go in with a handwritten note saying "$1 off any item in store" and they'd cheerfully ring it in for me.

HOWEVER, the one RIGHT DOWN THE BLOCK (literally, same street, a mile and a half away) is just unbelievable. It's ALWAYS something. The registers never even seem to work right - nothing's ever marked with sale prices, half the time I get charged the wrong price. I've had 4 of the exact same item, same UPC and been charged different prices on them. And the employees - WOW. I had one cashier who called the manager over to make sure I could use more than one coupon (on a purchase with at least a dozen items.) Then afterward, when I should have gotten $4 RR, I said "Hey, I should have gotten $4 Register Rewards" and she said "What are Register Rewards?"

Another time, the MANAGER couldn't get my RR to go through - even though there was no reason it shouldn't have (my purchase was like $20 and I had 3 items and just the one $10 RR with no coupons.) He told me that it wouldn't go through because the RR was more than my total and that would mean they would owe me money. I guess math wasn't his strong point.

A couple weeks ago they had Coca-Cola 12 packs for like 4 for $12, but the front page of the WG weekly flyer had the coupon that made it 5 for $12. My cashier stared at it, read every word of it over and over before he decided that he couldn't take it because it was already on sale. He couldn't take the coupon from the front page of their own weekly flyer that was sitting right next to the counter. I rolled my eyes and asked him to try and he did and it went through of course. But WHO TRAINS THESE PEOPLE???

My all-time worst one though was at RiteAid back in December. This isn't really a "we can't take the coupon because..." story, but close. It was when a lot of the Loreal HIP makeup was on advertised sale for $1.99, and I had a bunch of $2 off any HIP item coupons. I grabbed 3 of the bronzers and some other stuff and went up and paid. She scanned everything in, then ran my coupons with no problem. I paid, and as I was walking away I realized that my total was more than I'd thought it should have been, so I looked at my reciept. I always watch the little monitor to see what stuff rings in at, but I must have looked away for a second, because the first couple HIP items rang up at $1.99 but the third rang at normal price - $10. I went back to the cashier and told her that there was an error and told her that the HIP items should have all been $1.99, and she told me that that was impossible because "Loreal makeup is NEVER that cheap!" I then showed her the ad that said "Selected Loreal HIP items $1.99." I show her that the two other items (same product, just different shades) had rung up at $1.99. So she decided she needed to check the shelf price - we went over to the shelf and I showed her the sign that said "$1.99 on Selected HIP Products" or something like that and listed blushers and bronzers. She scrutinized and scrutinized, then announced that ok maybe I was right and that she'd refund me the difference. I then said "No, actually your store policy, which is posted clearly at every cash register is that if something rings up differently than advertised or the shelf price, the customer gets the item free." She didn't believe me, so I picked up the sign that sits about 12 inches away from where she stands every single day and turned it around, and let her read it. So then she calls her manager over. She explains that the item rang up wrong, he looks at the ad, then has to go scrutinize the sign on the shelf. After much scrutinizing, he begins to tell me that the item doesn't qualify because the sign says "not including clearance items" and the item must have been on clearance. I tell him that it's not marked clearance, none of the HIP items were marked clearance as far as I could see, and if it was on clearance, then why would it have rung up at full price in the first place? He scrutinizes some more. Finally, he walks back to the counter and grudgingly informs the cashier that she should refund me the difference. The cashier then says "No, she wants us to give it to her for free" and annoyed manager's eyes pop open and he says "Well, there's no way we're going to do THAT!" in a very loud voice. I stare at him for an incredulous moment, and without saying a word, I slowly pick up the sign that's displayed prominantly on every counter AGAIN and turn it around for him to read. Oh, yeah, THAT company policy. He gives me my $10 back.

Two days later, I find I have 3 more coupons. I go back in and check the shelf. I figure by now they must have fixed the error. New sign up that says "All Loreal HIP Face products $1.99". Just slightly different than what it said before, but even less restrictive wording. I grab 3 of the exact same ones I got before (the ones that rang at $1.99.) Different cashier this time, but sure enough, the last one rings at $10. I go through the EXACT same rigamarole with cashier #2. He calls over the manager who says "Oh, it's YOU again." I tell him that the makeup is STILL ringing up incorrectly and he informs me that it's no longer on sale. HUH? He says that he decided it wasn't on sale anymore and he'd taken down the sign. Again, HUH? I said "First of all, I really don't think you have the authority to decide that an item advertised on sale in your weekly flyer is NOT on sale. And second, there's still a sign on the shelf saying that it's on sale." He then says "No there isn't" and I say "Yes there is" and this goes back and forth like THREE TIMES before I insist he go LOOK AT THE SHELF. He walks over and is astonished to find that someone has indeed, put another sign up! Evidently not EVERYONE who works there is an antagonistic moron. So then he does some scrutinizing and tells me that it doesn't qualify because it's an eye shadow (it was in the same type of packaging as the eye shadow. I say "No, look, this says Bronzer" and I show him that I've even chosen the 3 bronzers that were directly behind the sale sign at which point he gives me his last-ditch effort and announces that

MAYBE BRONZER IS NOT A FACE PRODUCT.

At this point, I lost it. I got my free bronzer and he got his ass chewed. I don't even remember what I said, I was so freaking pissed. I own my own retail store and have nothing but respect for people who work retail, but this was beyond belief.

Oddly enough, the coupons had NOTHING to do with this whole story, they rang in with no problem both times, despite the .01 overage on each. I didn't even care about them giving me a refund since it was going to be free anyway, I just wanted them to ACKNOWLEDGE their ERROR!!!

Ohhhh, still pisses me off just to think about it!

Kim

[ImNotMariah]

callmedabo - I wont quote you because thats awfully long, but I had to say...awesome story! Thanks for sharing it :D

[shopNshop]

I can not understand why the cashier can not interpret the fine print on the coupon
"good thru till i.e.03/29" correctly. I thought this is simple to understand:eek:

I was told the coupon is expired on i.e. 03/29 which is today. As usual, I let it go if it is a small amount unless it is a free item which I hate to waste :nod:. Next time I will use it the day before the date indicated, I don't want to argue with the cashier and feel bad holding the line.

[hawaiiandawn]

I have been very lucky so far that I haven't YET had a cashier tell me they couldn't take a b&w coupon because it must be a copy . . . but for those of you who do experience this, here is my solution. After all is said and done and they hand you your receipt, hand it back to them and explain that you cannot accept this receipt. When they ask why, tell them you need the original color receipt and cannot accept b&w photocopies of receipts (in case you have to submit it for a refund or something).

Mike, I love you. :rofl2:

Oddly enough, the coupons had NOTHING to do with this whole story, they rang in with no problem both times, despite the .01 overage on each. I didn't even care about them giving me a refund since it was going to be free anyway, I just wanted them to ACKNOWLEDGE their ERROR!!!

Ohhhh, still pisses me off just to think about it!

Kim

Kim, that WAG story is a classic. :clap: Thanks for sharing it with us.

[callmedabo]

LOL yeah, it's pretty funny. Sorry it was so long, but seriously, it WAS long - probably took up a total of 10-15 minutes each visit. He just would not give in, no matter how many things I showed him and pointed at, and read aloud to him. And I"m a Taurus - when I'm right about something, I am stubborn! Seriously, I couldn't have cared less about the makeup - it was the damn PRINCIPAL of the thing!

I still can't believe a 25 year-old guy would presume to give a 40 year-old woman his thoughts on what makeup is and isn't. As stupid as he is, I just wonder who the idiot is that thought he'd make a good manager????

Kim

[gentryart]

Kim, your creative writing skills are awesome.

[Liscampll]

I love it when you give them a coupon for say, $1 off Dove deodorant, and the cashier says thats not the one from the picture, even though its for any deodorant by Dove. Or anytime they say something about it not being in the picture even though it obviously includes more than that.


That's when I pull out a coupon for something like $1 off baked goods, that shows a pie with a piece missing and I ask where I can find the "eaten pies". I usually only have problems at SuperTarget, my CVS's are awesome.

[afexion8]

That's when I pull out a coupon for something like $1 off baked goods, that shows a pie with a piece missing and I ask where I can find the "eaten pies". I usually only have problems at SuperTarget, my CVS's are awesome.

thanks and REPS for that GREAT response! :clap:

I'm still chuckling...

Yes, the "half-eaten pies" are hard to find, as are the OPEN boxes of tampons and the BABIES and PUPPIES for sale (babies are pictured on SO many coupons, but I've yet to find even ONE for sale!) :teehee:

[GoHalos]

thanks and REPS for that GREAT response! :clap:

I'm still chuckling...

Yes, the "half-eaten pies" are hard to find, as are the OPEN boxes of tampons and the BABIES and PUPPIES for sale (babies are pictured on SO many coupons, but I've yet to find even ONE for sale!) :teehee:

Asst manager tells me tonight I can't use a coupon on Oral B Toothbrushes cuz it's a PG coupon and these are Oral B toothbrushes........ hello!!!!!!!!!! The coupons say right on them for ORAL B toothbrushes and even spelled out the varieties and sure enough they were spelled out right on the coupon!

I had a cashier at Ralphs a few weeks ago in a panic because my total was down to a few cents and when the manager told her it was fine, she was still noticably upset over the whole thing and finally says she has NEVER seen someone get their total down with coupons like this in the past and tells me I must have done "something" to make the register think it doesn't need more money from me. :lmao:

A cashier at a cvs in arizona this weekend was fine taking the $5/$15 printable but looked like she had never in her entire life seen an ecb. She stood there reading it and reading it, finally says she can't take it cuz I didn't buy whatever it was issued for. Cashier at next register practically took the scanner gun out of her hand and scanned it.

Then she looks at the next one and says she can't take THAT one cuz I already bought lumene and that is what the ecbs were for, so I can't use it to buy more lumene. I WAS going to ask her for a dunkin donuts rain check, but figured I didn't want to be in the store for another hour while someone showed her how to write one up .

[GuavaLava]

Tried to use a 1/1 ANY Splenda coupon on the packets of Splenda for drink mixes. The packets were marked to .39. First, she says I can get it free or it will take off a dollar. Um...okay. She just stood there though. Didn't actually do anything. I suggeted I was okay with either option (even though I was hoping for the overage.)

Then she goes to "check something." She comes back and says this coupon is for Splenda brand s.w.e.e.t.e.n.e.r. really slow so I can understand. :rolleyes: She then tells me I can't use the coupon on drink mix. She pointing to the tiny packet of Splenda. I decided not to fight the battle that day. :shake:

[breezygirl]

A cashier at Meijer where I shop regularly said they do not take internet coupons, and I asked when did that change, since I had just used one a few weeks ago. She said it has always been that way. I asked her nicely if she could call a supervisor to verify and she spoke briefly to someone on the phone (I sort of think she didn't actually call anyone) and she said "Nope, no internet coupons." This was last fall, and since then every other time I've used coupons printed from the internet at Meijer I have not had a problem.

[lsufanatic]

A while back, I tried to use the $2off$10(exp 1/31) coupon for a gallon of milk and a couple of other things. The coupon said: ...any non-prescription purchase...or something to that effect. The manager said it had to be for flu or cold medication(presumably because that is what was pictured on the coupon). I asked him to read the coupon back to me...then I asked him if the milk is a prescription purchase. He said no, it is not.:lol:

Alas, that wasn't enough. You see, non-prescription became any medication that doesn't require a prescription.:eek:



I had the exact same thing and had to use similar reasoning. I still argued about it for about 10 minutes with him and I think he let me use it not because he understood but because he knew I wouldn't leave.

Probably the most ridiculous reason to not accept a coupon was during the Safeway cereal sale a couple of weeks ago. The cashier saw my stack of internet coupons and said they couldn't take multiple "copies" of the same coupon. I showed the cashier that each one had a unique barcode, however she still wouldn't budge so I ask for the manager.

This guy comes down with the title "grocery director" on his tag, and tries to tell me that they don't accept internet coupons at all. He proceeds to tell me that he could just print those out on his home computer (that's kind of the point) so they aren't real. He then proceeds to tell me that all "real" coupons have an "invisible barcode" on the back and that they won't get reimbursed for the coupon without the "invisible barcode" being there, and since coupons printed on my computer wouldn't have the "invisible barcode" they aren't valid. I guess I should have asked how he knew my coupons didn't have an "invisible barcode", but I was so tired of dealing with them I left and used my coupons the next day at another location. What a freaking moron!

[WBBell]

I have many things to be thankful for, and reading this thread makes me think of another ... I've been to a lot of CVSs around here and used a LOT of coupons and I have never been challenged, questioned, or otherwise irritated by anyone (with a sole exception which was semi-forgivable because the Q said Walgreens on it).

Well I guess I jinxed myself because I finally had one today.

I had 3 Softsoap Spas + Man Q's + 1 emery board packet so I could use the 5/15 and the 3/15 beauty. The store manager was cashiering (!) so I was thinking he probably wasn't going to go for both $/$$. Sure enough, he says he won't take the 3/15 because I have to have $30. Before I can argue that point, he then says he won't take the 5/15 because the total has to be $15 after coupons. That's their policy. :eek: And I say to him .. Sir with all due respect, I have been doing coupons at CVS for a very long time and I know that is not CVS policy ... He isn't budging. So I practice what I preach and I get my phone and I dial 1-800-SHOP-CVS and he asks me who I am calling. I tell him that I am calling the corporate customer service so they can tell him what the official corporate policy is on coupons. Then his demeanor changes a bit and then when he sees that I am not backing down, he decides to give me the $5 "just this one time". :annoyed:

[miao0726]

in december there was that $5 off polly pockets coupon. i used it at kmart and the cashier had no idea how to take it off so she called a manager who told me that she could not take it. when i asked her why she said that you can't come in the store and just get something for free. it just cant be right.

after a letter i got a $5 gift card in the mail though.

[ImNotMariah]

I had the exact same thing and had to use similar reasoning. I still argued about it for about 10 minutes with him and I think he let me use it not because he understood but because he knew I wouldn't leave.

Probably the most ridiculous reason to not accept a coupon was during the Safeway cereal sale a couple of weeks ago. The cashier saw my stack of internet coupons and said they couldn't take multiple "copies" of the same coupon. I showed the cashier that each one had a unique barcode, however she still wouldn't budge so I ask for the manager.

This guy comes down with the title "grocery director" on his tag, and tries to tell me that they don't accept internet coupons at all. He proceeds to tell me that he could just print those out on his home computer (that's kind of the point) so they aren't real. He then proceeds to tell me that all "real" coupons have an "invisible barcode" on the back and that they won't get reimbursed for the coupon without the "invisible barcode" being there, and since coupons printed on my computer wouldn't have the "invisible barcode" they aren't valid. I guess I should have asked how he knew my coupons didn't have an "invisible barcode", but I was so tired of dealing with them I left and used my coupons the next day at another location. What a freaking moron!

:lmao: You definately shouldve asked him that! And then proceeded to pay with invisible cash :nod:

[babyofmine]

*snip*
he then says he won't take the 5/15 because the total has to be $15 before coupons. That's their policy. :eek:
*snip*
did you mean to say after coupons?

*snip*
This guy comes down with the title "grocery director" on his tag, and tries to tell me that they don't accept internet coupons at all. He proceeds to tell me that he could just print those out on his home computer (that's kind of the point) so they aren't real. He then proceeds to tell me that all "real" coupons have an "invisible barcode" on the back and that they won't get reimbursed for the coupon without the "invisible barcode" being there, and since coupons printed on my computer wouldn't have the "invisible barcode" they aren't valid. I guess I should have asked how he knew my coupons didn't have an "invisible barcode", but I was so tired of dealing with them I left and used my coupons the next day at another location. What a freaking moron!

invisible barcodes??!! :lmao: that's a keeper!

:lmao: You definately shouldve asked him that! And then proceeded to pay with invisible cash :nod:

"Kiss my invisible barcode!"

[WBBell]

did you mean to say after coupons?

You're right, see I was so flustered I couldn't even think straight!

Love the invisible barcodes. :lol:

[breezygirl]

in december there was that $5 off polly pockets coupon.

That was the coupon that Meijer rejected for me. Argh!

[mzmir]

I have been very lucky so far that I haven't YET had a cashier tell me they couldn't take a b&w coupon because it must be a copy . . . but for those of you who do experience this, here is my solution. After all is said and done and they hand you your receipt, hand it back to them and explain that you cannot accept this receipt. When they ask why, tell them you need the original color receipt and cannot accept b&w photocopies of receipts (in case you have to submit it for a refund or something).

LOVE THIS!:heart: :hug: :heart:

i get the BW all the time. also the "full page" , photocopied.

i even had a cashier tell me that i was photocopying EBs! ahhhhahahahahaha..... it's NOT even the same kind of paper as white paper.. anywhoo.. after dealing with the Shift sup. which i've argued with and he knows very well not to argue because he'll have his mouth shut. he overrode my EB. :) (it was past NY time here in CA)

yeah, i've gone to target and have had cashiers as me where i get them target Qs :lol:

oh gosh, i could relate to so many!

[newbie345]

At one time I had an MOD refusing to take the coupon until I showed it was widely available on the internet main page to be printed by anyone. It had "No photocopies accepted." there and at first they refused to use it, until I opened it on my phone. They had hard time scanning it off the phone and finally accepted my printed copy. Since then every time I come and mention $$ off $$$ coupon and that guy is around I don't even have to show the actual coupon.

[Tony208]

Some idiot Office Depot employee said I could only use 1 ink coupon per transaction and 3 total per day. I told him if I should leave now and come back later to use another and later again to use the last one. He said you could do that. He had a straight face on so I knew he was incompetent and left it at that.

[ellemdee]

I tried to use a $5 off $15 coupon at CVS that was printed in color on a color laser printer. She cashier said it was a photocopy. So of course, I got to do the whole explain-the-difference-between-a-photocopy-and-a-printout thing. Her eyes glazed over and she called the manager and said "she said she made a copy on the printer on her computer, whatever that means". *sigh* Is it so hard to train cashiers to learn the diference between a photocopy and a color printout...what, do they expect up to roll up to the register with a laptop to redeem internet coupons? Sheesh.

At one time I had an MOD refusing to take the coupon until I showed it was widely available on the internet main page to be printed by anyone. It had "No photocopies accepted." there and at first they refused to use it, until I opened it on my phone. They had hard time scanning it off the phone and finally accepted my printed copy. Since then every time I come and mention $$ off $$$ coupon and that guy is around I don't even have to show the actual coupon.
I would ask if you're serious, but I know there is no limit to the misinterpretation of coupons and policies by cashiers. I was buying a rated R movie once and there was a sign at the register that they would card you if you were buying cigarettes and you looked like you were under twenty something (I wasn't even buying cigarettes). Well, somehow, the cashier interpreted it to mean that I couldn't buy a rated R movie if I was (not looked, WAS) under twentysomething (I was probably ~28 at the time). I showed them my license but he still didn't want to sell me the movie...but because I was shopping with my MOM, they eventually let me buy it! :eek:

[Kstren]

I had a coupon to get an additional 15% off my entire purchase so when I checked out, I handed it to the cashier. He looked quite confused and told me that I needed to use my old navy credit card. Now, this coupon was mailed to me and I don't have an Old Navy Credit card. No where on it did it say "use with Old Navy credit card. I told him that it didn't say that anywhere on the coupon, it was mailed to me and I don't have a card. He told me that his "supervisors told him not to accept this coupon". I walked right over to his supervisor asked if I could use it. She came over, asked the cashier what the problem was. He told her, she scanned it and told him "if it doesn't say with credita card, they don't need a credit card." I think he was a little embarassed.

[RAH332]

i went to tequilla grill for dinner on dec 31st. gave the waitress my b1g1 coupon. she told me she couldn't take cuz coupon states not valid on holidays. i wish someone would have told my boss cuz i had to work that day! anyway, after a big booha she finally takes the coupon.

[bethkcarter]

I had a guy at Target tell me he couldn't take my Honey Nut Cheerios Coupon on the little cup size that is .99. The coupon is for $1 off. I said, "It says any kind, any variety of cheerios, and if I wanted to use it on the regular or fruity, I was allowed" He proceeded to scan it and about that time it seemed the power flickered at the mall, and the lights dimmed inside Target. (just a brief dimming) ---- and the register displayed the famous "Item For Coupon Isn't Here" - and he said "I can't take this coupon, its not right. It froze up my register ---see???" I said, it must have been the lights flickering, messed up your system. (totally BSing lol) and he was so serious said "I never thought of that!" and then punched it through manually.

I need to stick to the 12 year old cashiers at Target that have hair in their eyes, they don't give it any thought. lol

[guesswho]

I had a guy at Target tell me he couldn't take my Honey Nut Cheerios Coupon on the little cup size that is .99. The coupon is for $1 off. I said, "It says any kind, any variety of cheerios, and if I wanted to use it on the regular or fruity, I was allowed" He proceeded to scan it and about that time it seemed the power flickered at the mall, and the lights dimmed inside Target. (just a brief dimming) ---- and the register displayed the famous "Item For Coupon Isn't Here" - and he said "I can't take this coupon, its not right. It froze up my register ---see???" I said, it must have been the lights flickering, messed up your system. (totally BSing lol) and he was so serious said "I never thought of that!" and then punched it through manually.

I need to stick to the 12 year old cashiers at Target that have hair in their eyes, they don't give it any thought. lol

:eek: there are 12 year cashiers at Target? Time to call social services..

j/k :lol:

[kitkittykat]

I had a coupon to get an additional 15% off my entire purchase so when I checked out, I handed it to the cashier. He looked quite confused and told me that I needed to use my old navy credit card. Now, this coupon was mailed to me and I don't have an Old Navy Credit card. No where on it did it say "use with Old Navy credit card. I told him that it didn't say that anywhere on the coupon, it was mailed to me and I don't have a card. He told me that his "supervisors told him not to accept this coupon". I walked right over to his supervisor asked if I could use it. She came over, asked the cashier what the problem was. He told her, she scanned it and told him "if it doesn't say with credita card, they don't need a credit card." I think he was a little embarassed.

That happened to me at JcPenneys a few years back. Clerk refused to take a JCP coupon, since she thought I had to have a JCP card to use it. I received the coupon in the mail, and I have never had a JCP card. I came back a few days later, and used it successfully with a different clerk. I didn't feel like dealing with a manager over this, so that is why I came back later to use it. I knew I should be able to use it if the clerk knew the deal with those types of coupons.

[guesswho]

That happened to me at JcPenneys a few years back. Clerk refused to take a JCP coupon, since she thought I had to have a JCP card to use it. I received the coupon in the mail, and I have never had a JCP card. I came back a few days later, and used it successfully with a different clerk. I didn't feel like dealing with a manager over this, so that is why I came back later to use it. I knew I should be able to use it if the clerk knew the deal with those types of coupons.

oh my god. that cat in your avatar is so cute (and this coming from a person who is afraid of cats)

[Suzq]

Back "in the day" when you had to wait 48 hours for your ECBs to print I printed one at home. I handed it to the cashier who informed me we don't take internet coupons I said it's from cvs.com. Before I could whip out my cell or CVS email on coupon/ECB acceptance the cashier says oh okay as long as it's not from the internet we can take it. :rolleyes:

[hawaiiandawn]

Back "in the day" when you had to wait 48 hours for your ECBs to print I printed one at home. I handed it to the cashier who informed me we don't take internet coupons I said it's from cvs.com. Before I could whip out my cell or CVS email on coupon/ECB acceptance the cashier says oh okay as long as it's not from the internet we can take it. :rolleyes:

:coverlaf: Thank goodness they haven't put cvs.com on the internet. :eek:

[cateel777]

Great Idea Hawaiiandawn.
I Am Rotfl At These Posts!
Just What I Needed To Pass The Time At Work!
Thanks!

[lovetodeal]

Last week at Wg, I gave the cashier 2 x 75 cents off Q for the Wet One. Q is for 40 cts or more canister or the single pack. The cashier looked at the Q for a looooong time then said: "You got the 24 cts single pack, so Q can't be used. You must get the 40cts or more". I tried to explain her that 40cts is for canister, and for single packs it does not state the size because they have only ONE size: 24 cts. But she did not believe me. She went back to check on this and it took about 10 min or more until she came back and said: "OK, I saw only 1 size at our store, so I let you use these Qs, but I may be in trouble with my Mgr". I said: No, I don't want you to be in trouble, so please call your Mgr and double check, if she said NO, I will gladly take it back. Just only $1.5, I don't want to get you in trouble." But she did not call, though I insisted. And both Qs scanned fine. I think if she called her Mgr. , she would be laughed at.

[BlondeTSC007]

At Target the other day: "This is expired, this coupon is from '08.."

Uh.........

Where was she that it is not 2008? :lmao: The coupon's expiration date was like 4/12/08 or something, so it in fact was good.

[guesswho]

At Target the other day: "This is expired, this coupon is from '08.."

Uh.........

Where was she that it is not 2008? :lmao: The coupon's expiration date was like 4/12/08 or something, so it in fact was good.

She was probably doing some time travel there..:lol:

[Brynn]

:coverlaf: Thank goodness they haven't put cvs.com on the internet. :eek:

:lol:

[Ana3]

Last summer I was trying to use a CVS raincheck for $1 Vlasic pickle relish. I hand the cashier the raincheck and after he stares at it for about 10 minutes he announces that they won't accept it. Why not? I ask, perplexed. "This is a raincheck for "Vlasic pickle" not "Vlasic pickle relish." It has to be the exact same wording as on the raincheck or we won't take it!"

For about 5 minutes I stood there arguing with this guy, explaining that "pickle relish" is chopped up pickle, that this deal was just on the week before, that I didn't write the raincheck, etc. - nothing works. So I ask for the manager, expecting help and an apology.

To my horror, she's even worse. "We don't even carry "Vlaysick pickles"! Where did you get this???" I point to the display with hundreds of dusty bottles sitting in the entryway 2 feet away. "That's not Vlaysick, that's relish, that's not pickle!" After more arguing I suggest she go get last week's paper where she can match the prices and look at the picture. After about 20 minutes of her trying to find it, then finding it, looking at the picture, SHE STILL REFUSES the raincheck, saying that my raincheck still doesn't say "relish" it says "pickle" and it's not the same thing.

At this point I recognize the nearly surreal absurdity of wasting 20 minutes of my life fighting a vicious public battle with the only two morons on the planet who do not know that pickle relish is a pickle product and give it up. :confused: :confused:

[bethkcarter]

Last summer I was trying to use a CVS raincheck for $1 Vlasic pickle relish. :confused: :confused:

OH my gosh. This is hilarious.

[hvenlysent]

"That's not Vlaysick, that's relish, that's not pickle!"

This is hilarious...... my husband thinks relish is pickles chewed up and spit out..... he hates it but loves pickles!

[ImNotMariah]

Last summer I was trying to use a CVS raincheck for $1 Vlasic pickle relish. I hand the cashier the raincheck and after he stares at it for about 10 minutes he announces that they won't accept it. Why not? I ask, perplexed. "This is a raincheck for "Vlasic pickle" not "Vlasic pickle relish." It has to be the exact same wording as on the raincheck or we won't take it!"

For about 5 minutes I stood there arguing with this guy, explaining that "pickle relish" is chopped up pickle, that this deal was just on the week before, that I didn't write the raincheck, etc. - nothing works. So I ask for the manager, expecting help and an apology.

To my horror, she's even worse. "We don't even carry "Vlaysick pickles"! Where did you get this???" I point to the display with hundreds of dusty bottles sitting in the entryway 2 feet away. "That's not Vlaysick, that's relish, that's not pickle!" After more arguing I suggest she go get last week's paper where she can match the prices and look at the picture. After about 20 minutes of her trying to find it, then finding it, looking at the picture, SHE STILL REFUSES the raincheck, saying that my raincheck still doesn't say "relish" it says "pickle" and it's not the same thing.

At this point I recognize the nearly surreal absurdity of wasting 20 minutes of my life fighting a vicious public battle with the only two morons on the planet who do not know that pickle relish is a pickle product and give it up. :confused: :confused:

:eek: :eek: Thats completely insane! :lmao: I know what you mean about wasting 20 minutes, I have done that...and argued my point just because I know I am right. But then I leave the store (usually without the product) and I think to myself...I didnt even need that thing, what was I arguing for? I should've just laughed and told them to keep it from the very start, oh well... 20 minutes of my life I'll never get back. And then I complain to corporate to make that 20 minutes worth while. :D

[lupesmadre]

I've had the "one per purchase" issue at Walmart more than once. I once had a cashier explain that as "one per person", but when the manager arrived, she clarified that it was "one per flavor"!

I've been told twice at Target that I couldn't use Manu Qs on clearance, because "it's already really cheap."

I had a great one recently. I returned an $8 lipgloss that I had bought at Walgreens, mistakenly thinking it was on clearance (does anyone else have trouble determining which items those orange sticky signs are referring to?) Anyway, I had several items I was also purchasing, but a manager was called due to the return.

She rang in my return, then started ringin up my items, so I started out with a -$8 total. I had about five items and five coupons and the transaction was to cost me about $0.50 after coupons.

She rings in my coupons and my total is -$7.50. She huffs and puffs, starts looking through my coupons again, saying that this can't be right. I remind her that I had a return. She says, "Yeah, but I'm not going to GIVE you money." I say, "I am returning an item. You are SUPPOSED to give me money!" You could tell by her face that it finally hit her! She was so into the whole coupon thing that the couldn't think straight!

[berry24]

I just wanted some advice on this from you seniors out there..

I went to a cvs 3 days back and I handed out a $4 off $20 cvs welcome coupon(which prints it out really small font), but its been from here, I didnot get the email, but the cashier was like "what is this I can't take this coupon" and then she calls out for her manager saying "we can't take these coupons right" and he was a young guy and he said a big NO, I argued why he can't take it, it has been printed from cvs.com and that's not my fault if it prints smaller font, and I said If you can read the code then it should be fine!

But no way he said he can't read it and he has right to say NO to any coupons if he doesn't like it, he was very rude to me.

I didn't say a word, went back home and complained cvs customer service about the incident, and he taped my report, and he gave me $4 in extra bucks,

Next day I got voice message from the district manager saying that he would like to look in to the matter for the trouble I had to go through,

What would you guys suggest me to do now? Leave the matter there or drag it more ?

[afexion8]

I just wanted some advice on this from you senior guys out there..
[snip]
What would you guys suggest me to do now? Leave the matter there or drag it more ?

I am NOT a "senior" OR a "guy" :lol: , but - my first question would be - how many times have you used the 4/20? If you have used it a lot, they will probably look at that, and I would certainly be uncomfortable with that...

This is hilarious...... my husband thinks relish is pickles chewed up and spit out..... he hates it but loves pickles!

That's hilarious too!

I certainly hope Ana3 finally got some pickle relish....:lol:

[hvenlysent]

I just wanted some advice on this from you senior guys out there..

I went to a cvs 3 days back and I handed out a $4 off $20 cvs welcome coupon(which prints it out really small font), but its been from here, I didnot get the email, but the cashier was like "what is this I can't take this coupon" and then she calls out for her manager saying "we can't take these coupons right" and he was a young guy and he said a big NO, I argued why he can't take it, it has been printed from cvs.com and that's not my fault if it prints smaller font, and I said If you can read the code then it should be fine!

But no way he said he can't take read it and he has right to say NO to any coupons if he doesn't like it, he was very rude to me.

I didn't say a word, went back home and complained cvs customer service about the incident, and he taped my report, and he gave me $4 in extra bucks,

Next day I got voice message from the district manager saying that he would like to look in to the matter for the trouble I had to go through,

What would you guys suggest me to do now? Leave the matter there or drag it more ?


The way I see it, take the $4 and leave it be. Get a clearer print of the coupon and use it somewhere else. (When you follow the links here, be sure you maximize the gif before printing so it doesn't print so "small")

For one, you didn't get the email to your card, so you don't have a case there.

Second, you already got compensated for the "rudeness" by giving you the $4, and most likely the manager was already approached about it, so hopefully that'll change his attitude.

That's just my opinion......

[berry24]

The way I see it, take the $4 and leave it be. Get a clearer print of the coupon and use it somewhere else. (When you follow the links here, be sure you maximize the gif before printing so it doesn't print so "small")

For one, you didn't get the email to your card, so you don't have a case there.

Second, you already got compensated for the "rudeness" by giving you the $4, and most likely the manager was already approached about it, so hopefully that'll change his attitude.

That's just my opinion......

Thanks and repped for your advice

[goobergrape]

I hate it when I bring in my expired $20 coupon for Blatz beer and they won't let me buy a 6-pack of Bud with at and give me the change so I can go across the street and buy crack with it.

Bastages.

[mommy22boys]

I've already posted a few crazy ones, but I just had another happen to me this past Tuesday...
A Wal-Mart cashier said she wanted to check with her CSM first before scanning my IP coupons because she didn't know if they take them (which was fine... it happens all the time & the CSM says it's fine; I never mind because I can understand that a newbie cashier who hasn't seen many coupons might think they are fake) So anyway the CSM came over & started looking at ALL my coupons (most were not IP.) She told me that Wal-Mart doesn't accept those sort of things & that I have to mail them in to the companies myself to get reimbursted for buying the products. She says "See here, it says 'mail to...'" And I told her "Yes, it says 'RETAILER: Mail to...'" And she said (she was holding a huggies Q) "Yes, but that's for like actual retailers, like if you go to a huggies retail store. We aren't a retailer so we have no way of accepting these." I bout fell over laughing & asked to speak to someone else, who came over & said all my Q's were fine. HOW CRAZY, though, that this came out of the mouth of a CSM!

[callmedabo]

I've already posted a few crazy ones, but I just had another happen to me this past Tuesday...
A Wal-Mart cashier said she wanted to check with her CSM first before scanning my IP coupons because she didn't know if they take them (which was fine... it happens all the time & the CSM says it's fine; I never mind because I can understand that a newbie cashier who hasn't seen many coupons might think they are fake) So anyway the CSM came over & started looking at ALL my coupons (most were not IP.) She told me that Wal-Mart doesn't accept those sort of things & that I have to mail them in to the companies myself to get reimbursted for buying the products. She says "See here, it says 'mail to...'" And I told her "Yes, it says 'RETAILER: Mail to...'" And she said (she was holding a huggies Q) "Yes, but that's for like actual retailers, like if you go to a huggies retail store. We aren't a retailer so we have no way of accepting these." I bout fell over laughing & asked to speak to someone else, who came over & said all my Q's were fine. HOW CRAZY, though, that this came out of the mouth of a CSM!

OK, that woman should be given some kind of idiocy award! I think you win for the funniest story!

Not funny, but extrodinarily frustrating. Yesterday I tried to use the Pantene coupons at Target. First they gave me the "one coupon per purchase" grief because I had multiple bags of cat food. Once the manager finally came over and cleared it, the Pantene coupons became an issue. The manager told me that it didn't matter that it was a manufacturer's coupon, they couldn't take it because it said CVS. Although nowhere on it does it say "only redeemable at CVS." She told me that if I wanted to buy the product and use the coupon, I'd need to go to CVS.

I had to call Target CS on this. I got a very nice woman, and I explained the whole thing. I said that as a person with years of retail experience, I just cannot believe that a manager at Target thinks that they're doing a service to their company, by telling a customer to go buy a product at CVS! It's absolutely ridiculous! She agreed and confirmed that
a. they take internet coupons
b. "one per purchase" doesn't mean "one per transaction"
c. they take all manufacturers coupons (even if it says CVS)
I told her that as much as I love Target in general, I find myself going there less and less, because I'm always given grief there. I told her that, yes, I get really good deals on some items, but then I also buy $25 pairs of jeans there.


The coupon police make me crazy. I've mentioned before that I own my own bird store. Well, if someone came in my store with a coupon for 20% off their purchase at Petsmart I WOULD HONOR IT. Even if it's not a MQ and I'm not getting reimbursed, I still want that person in my store spending their money and not at Petsmart!!!

[Tornadoredcabby]

I hate it when I bring in my expired $20 coupon for Blatz beer and they won't let me buy a 6-pack of Bud with at and give me the change so I can go across the street and buy crack with it.

Bastages.

Pass it over here now ;)

[afexion8]

I've already posted a few crazy ones, but I just had another happen to me this past Tuesday...
A Wal-Mart cashier said she wanted to check with her CSM first before scanning my IP coupons because she didn't know if they take them (which was fine... it happens all the time & the CSM says it's fine; I never mind because I can understand that a newbie cashier who hasn't seen many coupons might think they are fake) So anyway the CSM came over & started looking at ALL my coupons (most were not IP.) She told me that Wal-Mart doesn't accept those sort of things & that I have to mail them in to the companies myself to get reimbursted for buying the products. She says "See here, it says 'mail to...'" And I told her "Yes, it says 'RETAILER: Mail to...'" And she said (she was holding a huggies Q) "Yes, but that's for like actual retailers, like if you go to a huggies retail store. We aren't a retailer so we have no way of accepting these." I bout fell over laughing & asked to speak to someone else, who came over & said all my Q's were fine. HOW CRAZY, though, that this came out of the mouth of a CSM!

"Yes, but that's for like actual retailers, like if you go to a huggies retail store. We aren't a retailer so we have no way of accepting these."

That has got to be about the most ridiculous excuse I have ever heard! How can you even argue with something SO.....out-of-touch with reality! Target is NOT a "real" retail store???

BTW - I don't have "The Huggies Store" in my town - how am I gonna use those coupons? :lmao:

[classyscrappers]

The 'strangest' reason I have heard came yesterday (although I call it more stupid then strange)...

"Oh, you can't use manufacture coupons if you are paying with a gift card"....compliments of the redshirt LOD (leader on duty) at Target. She got my 'studid' award for the day.

[MissEspy]

I went to CVS the other night. This was the very first time I was taking advantage of the ECBs. I was buying a SoftSoap and I had a $1.50 off coupon when you bought 1. I only had the one item. I handed the cashier my coupon, she looks at it and says "I'm sorry I can't take this.". Shocked and nervous I asked why not. She replied stone faced, "Coupons are bringing about the downfall of civilization.". I thought I was going to fall over dead, she burst out laughing.

That was a first for me. I was not amused, however.

[wildtama]

I love this thread. :D

I was at Marathon gas station the other day, trying to use a Coke coupon.
It was for a free Coke and Zero 20 oz bottles. The ones they mailed out from their advertising about suing Zero for impersonating Coke.

Anyway, he looks at the shiny paper, blinks, and says that he can't take Coke coupons because they only take Pepsi coupons in that store. I was jet lagged and not fully armed to go to battle with this nitwit. So I asked for the mgr name/number. While writing the info down, he said that he also can't take it because Cokes were on sale 2/$2.22 that week.

Most ironic of all, I went up the road to Walmart and they had no trouble at all with the coupon.

I will never be shopping at Marathon ever again.

[hvenlysent]

"Coupons are bringing about the downfall of civilization."



Oh my.....

I don't even know how to respond to that...... :lmao:

[Noah33411]

I went to a 7-11 mini mart and they had a tear pad of save $1.00 when you buy 2 Powerads( powerades were 2/2.22) so i bought 2 and the cashier told me that i can only use the coupon on one so I said let me go get another coupon
End result 2 powerades 27cents

[Ana3]

That's hilarious too!

I certainly hope Ana3 finally got some pickle relish....:lol:

Yes, I am indeed relish enabled for the foreseeable future, thank you to you and all who expressed their sympathies, lol. :hug:

And yes, I did call corporate and complain about this incident, it was simply too ridiculous to let go. That clerk still gives me the "problem customer" look of suspicion whenever I go into that store. :lmao:

[callmedabo]

I went to a 7-11 mini mart and they had a tear pad of save $1.00 when you buy 2 Powerads( powerades were 2/2.22) so i bought 2 and the cashier told me that i can only use the coupon on one so I said let me go get another coupon
End result 2 powerades 27cents

LOL this reminded me of a good one from a few years ago! It was one of those $10 off any $10 regular price purchase at JCPenney coupons. The coupon said something in the fine print about if you wanted to use it on a sale priced item, the price would be adjusted to the regular price before they took the coupon off. The only thing I could find that I really needed was a new pillow, so I found some that were on sale for $6, regular price $12. I figure that's fine, they'll adjust the price and I'll get a nice pillow for two bucks. Cashier takes the coupon and immediately puts on her coupon police badge and tells me she can't take it because my purchase was less than $10. I showed her the fine print and explained that she needed to adjust the price to $12 for it to work. She got extremely huffy with me and insisted that the coupon wouldn't work unless I bought $10 worth of stuff. I kept telling her to change the price of the pillow to $12, but she just did not get it. So finally I walk over, grab another pillow and give it to her. She scans it, runs the coupon through and I pay. So I got 2 pillows for $2 instead of 1!!!

How funny is THAT???

[salsaandtea]

I've already posted a few crazy ones, but I just had another happen to me this past Tuesday...
A Wal-Mart cashier said she wanted to check with her CSM first before scanning my IP coupons because she didn't know if they take them (which was fine... it happens all the time & the CSM says it's fine; I never mind because I can understand that a newbie cashier who hasn't seen many coupons might think they are fake) So anyway the CSM came over & started looking at ALL my coupons (most were not IP.) She told me that Wal-Mart doesn't accept those sort of things & that I have to mail them in to the companies myself to get reimbursted for buying the products. She says "See here, it says 'mail to...'" And I told her "Yes, it says 'RETAILER: Mail to...'" And she said (she was holding a huggies Q) "Yes, but that's for like actual retailers, like if you go to a huggies retail store. We aren't a retailer so we have no way of accepting these." I bout fell over laughing & asked to speak to someone else, who came over & said all my Q's were fine. HOW CRAZY, though, that this came out of the mouth of a CSM!

Oh, that is hilarious!

[hpersellin]

I have been very lucky so far that I haven't YET had a cashier tell me they couldn't take a b&w coupon because it must be a copy . . . but for those of you who do experience this, here is my solution. After all is said and done and they hand you your receipt, hand it back to them and explain that you cannot accept this receipt. When they ask why, tell them you need the original color receipt and cannot accept b&w photocopies of receipts (in case you have to submit it for a refund or something).
Oh, I fricking love that. I have a black and white laser because I cannot afford a color laser...I know what stores I can go to with my coupons and what ones I can't!

[leidh]

I ran into a cashier yesterday that just flat out lie to refuse a coupon. I was trying to get in the head & shoulder shampoo b2g1 and a $5 gift card deal at Target. The cashier scanned all three bottles of shampoo that I have and handed me a $5 gift card. She noticed me holding the H&S b2g1 coupon and told me she can’t scan the coupon because the computer system won’t allow it. (She didn’t bother to scan my coupon at all) She said I could only either get the gift card or use the coupon, not both for the same transaction. I didn’t feel arguing at the time so I said gift card.

My friend went to a different cashier and was able to redeem his coupon and got a $5 gift card, That’s how I know she (the cashier) had lie to me.

[kopenney]

LOL this reminded me of a good one from a few years ago! It was one of those $10 off any $10 regular price purchase at JCPenney coupons. The coupon said something in the fine print about if you wanted to use it on a sale priced item, the price would be adjusted to the regular price before they took the coupon off. The only thing I could find that I really needed was a new pillow, so I found some that were on sale for $6, regular price $12. I figure that's fine, they'll adjust the price and I'll get a nice pillow for two bucks. Cashier takes the coupon and immediately puts on her coupon police badge and tells me she can't take it because my purchase was less than $10. I showed her the fine print and explained that she needed to adjust the price to $12 for it to work. She got extremely huffy with me and insisted that the coupon wouldn't work unless I bought $10 worth of stuff. I kept telling her to change the price of the pillow to $12, but she just did not get it. So finally I walk over, grab another pillow and give it to her. She scans it, runs the coupon through and I pay. So I got 2 pillows for $2 instead of 1!!!

How funny is THAT???

The problem. With this is the coupon for JcPenney was $10 off any $10 purchase.

Not regular price.

This to me is a golden coupon. Can be used on clearance, the store's door buster items, sale items. I enjoy purchasing an item that is regular price 24.99 on sale for 12.99 and using this coupon on it. Paying only 2.99.

For everyone who also loves this coupon. The next one, that should be in your mailbox is the one for Mother's Day.

[Deeea]

This happened in Rite Aid once. The coupons I had expired 3-31-07 and it was
3-31. The MANAGER refused to take them because he said they were expired. I told him the day was not over yet and that he had to take them. He fussed and fumed and then allowed me to use the coupons. But not before he said that he hoped I was happy that I just cheated Rite Aid out of $12 and that I was the reason prices kept having to rise. I told just laughed at him and walked out with my deals. What a moron.

[beadprincess]

The cashier at Target didn't like the color of my coupons.

[guesswho]

The cashier at Target didn't like the color of my coupons.

next time pick up a crayola pack and ask her to choose the color she likes and color it with that.

[thetakristen]

At Target the other day, I wasn't allowed to use a printed MFQ....because it didn't have a "back"...

Do they win the stupid prize?

[DznyNeckCoolers]

I've already posted a few crazy ones, but I just had another happen to me this past Tuesday...
A Wal-Mart cashier said she wanted to check with her CSM first before scanning my IP coupons because she didn't know if they take them (which was fine... it happens all the time & the CSM says it's fine; I never mind because I can understand that a newbie cashier who hasn't seen many coupons might think they are fake) So anyway the CSM came over & started looking at ALL my coupons (most were not IP.) She told me that Wal-Mart doesn't accept those sort of things & that I have to mail them in to the companies myself to get reimbursted for buying the products. She says "See here, it says 'mail to...'" And I told her "Yes, it says 'RETAILER: Mail to...'" And she said (she was holding a huggies Q) "Yes, but that's for like actual retailers, like if you go to a huggies retail store. We aren't a retailer so we have no way of accepting these." I bout fell over laughing & asked to speak to someone else, who came over & said all my Q's were fine. HOW CRAZY, though, that this came out of the mouth of a CSM!

:lmao: I vote for this post to win the "funniest, strangest, most off the wall reason a cashier has given you for NOT taking your coupons"!!!! :lmao:

[mlefferts]

Hi everyone!

I am sort of new to CVS & Slickdeals. I have learned the couponing rules from reading posts, and I have a couple of coupon friendly stores that I frequent. I was at one store last week and was buying 3 jergens tanning moisturizers & had a 5/15 (I live in NY), a 3/15 beauty (they accept expireds), and a $3 off 2 jergens, all CVS coupons, as well as 3 $1 Jergens manu. q. I don not want to cause problems and wasn't sure if I could use all those CVS qs together, so when I got up to the register I asked if I could. The cashier said if they all scan then yes. OK cool- they all scanned :woot: and then she sees the manu qs and hands them back to me and says "you can't use these with this coupon" and points to the CVS jergens q :confused: :confused: HUH??? Since when can't you use a manu q with a CVS q??? Now what do I do?

[WBBell]

And she said (she was holding a huggies Q) "Yes, but that's for like actual retailers, like if you go to a huggies retail store. We aren't a retailer so we have no way of accepting these." I bout fell over laughing & asked to speak to someone else, who came over & said all my Q's were fine. HOW CRAZY, though, that this came out of the mouth of a CSM!

Yea, this one definitely deserves the SlickDeals Coupon Master Booby Prize. :lol:

The Huggies Retail Store. Geez louise.

Beware of givng power to idiots. Their brain can wander unchecked.

[bigjizz]

"this is a photocopy"

[MyFeetHurt]

My funniest experience was at CVS about a month ago. I handed them a peelie coupon and they refused it because it had expired in 2004!!:bigeye:
Bad part was, I had got it off the product just 10 minutes before in that very store!:lmao:

[hawaiiandawn]

My funniest experience was at CVS about a month ago. I handed them a peelie coupon and they refused it because it had expired in 2004!!:bigeye:
Bad part was, I had got it off the product just 10 minutes before in that very store!:lmao:

:rofl2: OMG, that is rich!

[MyFeetHurt]

:rofl2: OMG, that is rich!

Yea, wish I was:lmao:

[callmedabo]

The problem. With this is the coupon for JcPenney was $10 off any $10 purchase.

Not regular price.

This to me is a golden coupon. Can be used on clearance, the store's door buster items, sale items. I enjoy purchasing an item that is regular price 24.99 on sale for 12.99 and using this coupon on it. Paying only 2.99.

For everyone who also loves this coupon. The next one, that should be in your mailbox is the one for Mother's Day.


No, I get those $10 off $10 coupons too - this one was different and specifically said regular priced items and said that sale items would be price adjusted to regular price. I think it was from the weekly ad or I was emailed it. I know the cashier thought it was $10 off $10, but she just wouldn't read the coupon.

I'm looking forward to that one for mother's day - thanks for the heads up!

[val0214]

I was at a Walgreens, not my regular and had found 2 Oust Candles on clearance for $2.59 and had found a Glade Light show for $5.19. I had 2 coupons for the Oust Candles and was going to use the $5 RR from the Venus Deal for the Light Show. Well I get up there to check out and the cashier scans my items, then I give her my 2 coupons and she looks at them and says, these say one per purchase. I said I am purchasing 2 of them so I can use 2 coupons. She says no, you can only use one per purchase. I said fine just give me my coupons back and I'll just take them to the one 2 blocks down the road and use them there. Then ofcourse the nosy lady standing in line behind me has to chime in "Well they won't let you use them there either". I told her... Evidently you don't use coupons, because if you did you would know they are full of it here and When it says 1 per purchase it means 1 per item and since I am purchasing 2 I can use two coupons. I think that lady pissed me off more than the cashier. Why can't people just mind their own business, especially when they have no idea what they are talking about.

[hawaiiandawn]

I was at a Walgreens, not my regular and had found 2 Oust Candles on clearance for $2.59 and had found a Glade Light show for $5.19. I had 2 coupons for the Oust Candles and was going to use the $5 RR from the Venus Deal for the Light Show. Well I get up there to check out and the cashier scans my items, then I give her my 2 coupons and she looks at them and says, these say one per purchase. I said I am purchasing 2 of them so I can use 2 coupons. She says no, you can only use one per purchase. I said fine just give me my coupons back and I'll just take them to the one 2 blocks down the road and use them there. Then ofcourse the nosy lady standing in line behind me has to chime in "Well they won't let you use them there either". I told her... Evidently you don't use coupons, because if you did you would know they are full of it here and When it says 1 per purchase it means 1 per item and since I am purchasing 2 I can use two coupons. I think that lady pissed me off more than the cashier. Why can't people just mind their own business, especially when they have no idea what they are talking about.

:comfort:

I don't understand why manufacturers don't clear up this whole mess and change the wording to "item" especially on q's that don't say B1G1.

[mlefferts]

"this is a photocopy"

I get that if I print in B&W or when I print the coupons from newsday e-edition (I live on LI)- If I print it regularly it comes out so small the barcode looks like a gray blur, and if I zoom in on it to print it it is not crisp & looks like a scan:rolleyes: , so I print both and bring both with me stapled together. PIA, but works.

[mlefferts]

:comfort:

I don't understand why manufacturers don't clear up this whole mess and change the wording to "item" especially on q's that don't say B1G1.

If they did that it would change the legal meaning- it makes more sense to everyone that is not fluent in legal language, but if it was one per item, and not purchase, you could theoretically use it on returns or other crazy things. My friend is a lawyer and explained it to me... damn legal language

[guesswho]

If they did that it would change the legal meaning- it makes more sense to everyone that is not fluent in legal language, but if it was one per item, and not purchase, you could theoretically use it on returns or other crazy things. My friend is a lawyer and explained it to me... damn legal language

maybe they should say one per "purchased item" then. solves the legal issue and easier for anyone to understand..

[hawaiiandawn]

If they did that it would change the legal meaning- it makes more sense to everyone that is not fluent in legal language, but if it was one per item, and not purchase, you could theoretically use it on returns or other crazy things. My friend is a lawyer and explained it to me... damn legal language

:scratch: Hmmm, I see. I think. :scratchh:

maybe they should say one per "purchased item" then. solves the legal issue and easier for anyone to understand..

:clap: Great thought! How many years of law school have you had? You would think a legal eagle to could figure this out too. :coverlaf:

[weghio]

If they did that it would change the legal meaning- it makes more sense to everyone that is not fluent in legal language, but if it was one per item, and not purchase, you could theoretically use it on returns or other crazy things. My friend is a lawyer and explained it to me... damn legal language

Hmmm, I see. I think.

Originally Posted by pearl2000 View Post
maybe they should say one per "purchased item" then. solves the legal issue and easier for anyone to understand..

Great thought! How many years of law school have you had? You would think a legal eagle to could figure this out too.

Problem with that is that many coupons are for the purchase of more than 1 item - e.g. get $1 off when you buy 2 items, or get back the price of 1 item when you buy 5, etc. Then you'd have to try to tailor the standard legal jargon on each coupon to fit each individual situation, and the argument is at some point it becomes too much hassle for those doing it.

Now, having said that, I would prefer to replace the current language with something like: "limit one coupon per purchase as outlined above." It keeps the original term "purchase" but makes it possible to accommodate different situations involving one or multiple items automatically, without the need for more tinkering.

[bethkcarter]

I went to CVS the other night. This was the very first time I was taking advantage of the ECBs. I was buying a SoftSoap and I had a $1.50 off coupon when you bought 1. I only had the one item. I handed the cashier my coupon, she looks at it and says "I'm sorry I can't take this.". Shocked and nervous I asked why not. She replied stone faced, "Coupons are bringing about the downfall of civilization.". .

This is comedic material right here! lol

[mlefferts]

Problem with that is that many coupons are for the purchase of more than 1 item - e.g. get $1 off when you buy 2 items, or get back the price of 1 item when you buy 5, etc. Then you'd have to try to tailor the standard legal jargon on each coupon to fit each individual situation, and the argument is at some point it becomes too much hassle for those doing it.

Now, having said that, I would prefer to replace the current language with something like: "limit one coupon per purchase as outlined above." It keeps the original term "purchase" but makes it possible to accommodate different situations involving one or multiple items automatically, without the need for more tinkering.

I like that idea- makes sense logically & legally!

[Heaok711]

The coupons for that new rug cleaner thing say "per purchased item"

I thought I was going to get the one per purchase thing when buying the centrum...started to explain that since I had three that I could use three coupons....til the cashier pointed out I only had one....I set the extras down when I was figuring out the deals and forgot to grab the other two...then we realized the limit was two...it was a bumbly trip to CVS yesterday...maybe I had a case of the mundays.

[Princeps]

I tried using a printed CVS coupon at CVS. The cashier told inspected it closely, then said to the other co-worker that it looks like a copy because the border is rounded and not a straight angle.

HUH??? The corner or rounding of the border makes a difference??

Then the other one tells me that they can't take copies of coupons.

I explain several times that I printed it off from the internet and that it would be very difficult for me to bring my computer to the store to show them the coupon.

Ultimately, I get my slickdeal though.

[Heaok711]

I tried using a printed CVS coupon at CVS. The cashier told inspected it closely, then said to the other co-worker that it looks like a copy because the border is rounded and not a straight angle.

HUH??? The corner or rounding of the border makes a difference??

Then the other one tells me that they can't take copies of coupons.

I explain several times that I printed it off from the internet and that it would be very difficult for me to bring my computer to the store to show them the coupon.

Ultimately, I get my slickdeal though.

Um...how would copying it round the corners? If the original has rounded corners, a copy would too...unless you have one of those fancy rounding copiers.

[Princeps]

Um...how would copying it round the corners? If the original has rounded corners, a copy would too...unless you have one of those fancy rounding copiers.

The dotted line border on CVS coupons is rounded on the borders. They saw this and thought it was a copy because of this. Silllllllly :lol:

[BluePlatinum]

I was using two ECB's to pay for my purchase and the cashier looks at the ECB like he's never seen it before. Then he asks me, "What IS this?" I'm like.. "uhhh.. it's Extra Bucks." He's like, "No, it's not! Look! It's on this flimsy paper! This is a copy! What kind of paper is this?!" I'm already giving him the nastiest glare because it was in fact printed on cash register tape but simply not from the CVS he's working at. I reply with, "You have got to be kidding." Then the supervisor walks over and the cashier shows it to him and he shrugs and tells him to just scan it. I'm at the point where I'm about to punch him out for making a big deal out of nothing. He then tries to play it off by asking me if it was printed from another store and then he apologized because of his 'misjudgement'. :rolleyes:

[fashionLOVE]

Ok, I just remembered another...

I had a $3.50 Dove Skin Vitalizer Q... I can't remember where it came from (smartsource homemailer maybe?) but there were 2 coupons on the page and one of them said "One for you" and the other said "One for your friend"

So I hand the cashier the coupon and she says "You can't use this. It's for a friend." So I say "Well, how do you know Im not the friend and that someone didn't give that to me?" She says "Oh, well then it would be void anyway... see here 'Void if transferred'"

:confused:

HAHA WOW THAT MADE ME LAUGHH

[fawn_farr]

had one coupon said save $ off next purchase of s.t. (don't remember)
went to target..tried to use the coupon
the cashier was ...keep it for ur NEXT time, dear
u cannot use it now because it said "next purchase"

[hawaiiandawn]

had one coupon said save $ off next purchase of s.t. (don't remember)
went to target..tried to use the coupon
the cashier was ...keep it for ur NEXT time, dear
u cannot use it now because it said "next purchase"

:lol: Kind of like the sign hanging up in the bar that says "Free beer tomorrow."

[jmbrown2001]

Last dec. at Target - the LOD refused my JJ Q- (granted I was only buying 1 bottle)- she said "the coupon is buy one get one free." I replied, that the coupon did not say that. She then read the Q and said "well, that's what they meant it to say." And refused it.

[hawaiiandawn]

Last dec. at Target - the LOD refused my JJ Q- (granted I was only buying 1 bottle)- she said "the coupon is buy one get one free." I replied, that the coupon did not say that. She then read the Q and said "well, that's what they meant it to say." And refused it.

:coverlaf: :crazy:

[Annihilate]

The cashier gave me the **evil eye** and called the manager before I even handed her my stack of printable coupons. The manager came over and read my coupon outloud: "Void if reproduced, altered, transferred, exchanged, sold or purchased." She emphasized the word "reproduced."

I told her: I didn't "reproduce" them. So, she reads to me what the coupon said AGAIN!

Then I got annoyed and I asked her, what do you mean by reproduced?
She answered: "Well its when you take a coupon and put it on a Xerox machine, and hit enter."

I told her that these were manufacture Q's that were be printed online. She goes on to explain that there is a website out there...somewhere...called something "slick deals"....that has PDFs of all the coupons in the world..and people just print 100s of copies! HAHAHA


Anyways, I told her that she wasn't aware of her own store's policy and to let me talk to someone who actually has a clue. Two minutes later, another manager came out...quietly took all my coupons and rang me up.

[NCSUFire]

So here is a great one today from trying to use my $10 off $25 Lowes coupon:

I decided to go to Home Depot since they will normally take Lowes coupons. I went to get some items for the outside of the house while my wife went to the garden section to pick out some flowers.

Wait in line for 10 minutes out at the Garden Section and when the cashier gets done ringing all of the times I gave him my coupon and here is what he said:

"I am sorry we don't take coupons that have been printed from the internet." to me this is acceptable but the next part is the kicker. "We don't even take our own coupons that have been printed from the internet" WTF

So I just had him cancel the order and I went across the street to Lowes and bought what I wanted.

[guesswho]

Here's one from LNT. With all this talk about LNT going to file for bankruptcy, I decided to use up my giftcards..Curtains were buy one get one half off. I give two coupons for 20% off a single item. Cashier says that she can accept the coupon for only one item because the other one is on sale? Huh? So when did an item going on sale prevent them from accepting coupons..I ask her to scan and see and she replies "Oh.. the computer will take it but we cannot let you use it" :mad: It would have saved me 10 bucks, and we all know how many months $10 will keep us going at CVS..

[kristie]

Ok, I just remembered another...

I had a $3.50 Dove Skin Vitalizer Q... I can't remember where it came from (smartsource homemailer maybe?) but there were 2 coupons on the page and one of them said "One for you" and the other said "One for your friend"

So I hand the cashier the coupon and she says "You can't use this. It's for a friend." So I say "Well, how do you know Im not the friend and that someone didn't give that to me?" She says "Oh, well then it would be void anyway... see here 'Void if transferred'"

:confused:

Okay, I had a really good laugh. So what happened after that? Did she take it or were you too lost for words you just stared at her with your mouth opened the way I do.:lol:

[tightywhitey]

At CVS this past Saturday, in reference to the Zooth BOGO coupon, the cashier said that she could only take off $1 since the coupon stated cash value 1/100 of a cent.

[Springfield]

At CVS this past Saturday, in reference to the Zooth BOGO coupon, the cashier said that she could only take off $1 since the coupon stated cash value 1/100 of a cent.

:lol:, priceless. Some many things wrong with that. But, biggest issue I have with that one is mathematics. Even if it couldn't go over 1/100 of a cent, how does that equal $1.00?

[stef315]

These are funny. I love the circular reference one of the Dove product. I used that coupon. Only one when the thing went on sale for 9.99. I didn't use the friend one but I considered it.

I was reading this last night before I ended up going to a 24/7 CVS about 4-5 miles from my place. When I walked in I saw this really dumb (no, I don't normally like to call people dumb) cashier who gave me problems the first time I ever tried to use coupons at CVS. That first time I spent like $140 and only used like 4-5 coupons and she still looked at each specific one and TRIED to read them. I remember one she wouldn't let me use because the product wasn't in the picture even though it said ANY.

I hadn't seen her in months but when I saw her last night I almost just walked right out. I thought maybe someone else will ring me up. Sure enough, she ran up to the counter when I went to check out. Ugh.

First problem the 4/20 update coupon. She just looked at it and said "I don't know what to do." Well, I didnt want to make it obvious I'd used one before because she'd throw a fit so I just pointed out the directions. Then the $2 Skin Effects from the Beauty book beeped. (Before it even beeped she made me dig out the products as proof.) I had that same problem on the Covergirl so I tried to tell her there was some issue with those. She triumphantly says "Oh, it says 1 per customer." Well, crap I didn't notice that so I said "Well, first of all you can take one of my Skin Effects off since I didn't realize that but second of all, you only tried one coupon so obviously that's not the problem." She said "No, it says only 1 per customer. I don't know what to do." I kept suggesting she call for help since the others in the store have never had issues but she wouldn't. I finally said "Do you want to call someone for help or should I go get someone?"

I finally got the Shift Supervisor who I had worked with before. I told her I have no problems but with this cashier. I said I don't mean to be rude but I just want to buy my stuff and not spend 1/2 hour arguing. She asked if I wanted her to ring me up. She had a problem with the coupon going in positive so she voided the whole order (2nd time) and started the 3rd try. The sucky part was I bought one box of Alavert which required my ID and them to manually enter address two of the times.

I think I was frustrated because I had just read this thread so beware!! I mentioned to the SS that I normally am very patient but I was just frustrated because this one cashier always gives me trouble and is really rude to me like I'm dirt or something for using a coupon. I told her it would be easier to steal since I see people running out of the store all the time and CVS doing nothing about it. I said I was just joking but it really frustrated me that I was just using coupons companies give out. She suggested I call the 800 number about that cashier. I told her I don't want to get anyone in trouble or risk their job but she needed help. The thing is, this cashier also wears her hair up so you can see all her nasty hickies. She also has a filthy dirty, stained shirt and lipstick all over her face. It's gross!

[hvnsangel]

:lol: :lol:

:crazy: you, not the cashier..

okay, here's my story:

I took a Dove shampoo (12 oz with bonus 33%) to the counter and handed over a coupon for 12 oz shampoo. Cashier refused the coupon because the shampoo was no longer 12 oz. It had a bonus 33% in it. I asked her to measure and pour off the 33% so that I could use my coupon. She refused..:(

:secret: I just made this up


Target wouldn't give mom the sale price on some Purex once because it had 33% free bonus on it. Since it wasn't the original percentage. Man wish I would have told the cashier that....We just left the cart with 6 bottles of Purex sitting at the register.

[boocvs]

Mine actually happened a few days ago at CVS. It was a new cashier, I gave her my 4/20 she was like oh know! Then I gave her a bogo coupon. She said "you're killing me" and she had to get help from a shift. Then I gave her my ecb's. I told her to relax before she had a chance to say anything.....I told her that these were easy, all she had to do was scan them:) It was comical. I went back to that store today and she is still there. She is getting better but she still had problems with my 4/20. My son dreads it when he sees her:)

[Skap]

i love this thread :)
my story comes from my local lovable OD. As a side note before i start, i hate this office depot. there always seems to be 6 people working with only 2 people in store but they are always too busy to help you and are rude to me all the time. the other day i went and tried to use a staples coupon on sale items. It is their official policy to take competitors coupons based upon the terms of the coupon. First, the cashier said they do not take them and i responding i never had problems before and mentioned the policy. After a couple of times saying that and him repeating how they do not take them, i asked him if he could get a manager up front. His response was that the item was on clearance already and that using a coupon would make it too cheap. He would not get anyone to help him. At this point i asked him again to get a manager up front again and he repeated that price was too low. Now he eventually decides to get help. Instead of requesting it through his little ear piece and calling someone up front, he walks away to back of store and comes back and tells me the same thing. He would not get a manager for me. i was so frustrated. I just left huffing and puffing about the policy.

a second time i was basically accused of faking coupons. I went to the store trying to use a coupon for a free pack of od brand cdrs. The coupon was printed from od but the manager would not take it. He first said they had none and started to imply it was fake giving me a look like i was stealing from them. So i went home and called corporate who set up a 3 way call with the store and told the manager it was valid and let me use it. I went back to the store, remember he said they had none and this was same day, and the same manager came out and went to some shelves out back and brought me one. They actually had hidden the items so you could not use the coupon. he did apologize saying someone earlier tried to use an expired coupon. it was so redicolous.

[RUBY"S MAMA]

I had BOGO free coupons for covergirl last week and it was BOGO free in CVS. The cashier said that I couldn't use the coupons because "I would get it for free and I have to pay SOMETHING for it". She called a manager and he o.k'd it.

[wiles]

Mine actually happened a few days ago at CVS. It was a new cashier, I gave her my 4/20 she was like oh know! Then I gave her a bogo coupon. She said "you're killing me" and she had to get help from a shift. Then I gave her my ecb's. I told her to relax before she had a chance to say anything.....I told her that these were easy, all she had to do was scan them:) It was comical. I went back to that store today and she is still there. She is getting better but she still had problems with my 4/20. My son dreads it when he sees her:)

I thought I was the only one who ever got cashiers that don't know how to use the 4/20 LOL! I was thinking, as if I'm the only person who ever uses them or something!!! Even if they are new employees, it doesn't seem like it's a hard one to understand, the directions are right on there...

[tapioca]

There's a mean older cashier at one of the CVS's that still doesnt know how to use 4/20's. She took a few minutes reading the whole page and then tried entering it three times. She handed it back to me and told me it wont work because its a copy. After the manager came and got it to work, she said "Oh.. I was putting it in SALES instead of ITEM #"

[stefami]

You know, I just wish Wags would get their coupon rules straight. It seems like almost every Wags I go into has a different policy, even within the same district. I had a cashier last night tell me that "she thinks" I could only use 2 of my aveeno coupons cause their store has had problems with manu q's and were going to start limiting it to 2 per transaction. The reason she gave was because these come in the sunday paper, and most people shouldn't be able to get more than a couple of each type. I just told her I buy multiple papers, and then she tells me they had to lock their papers up because people were stealing the coupons out of them (how this had to do with me, I'm not really sure). So she calls her manager and I make sure to throw out the DM's name who I had called about another issue, and she tells her manager that " Ms. Rebers told her it was okay," and she took all my q's after that (good thing I had really talked to her the previous week :lol: ) The previous issue was I had an assistant manager refuse to use my coupons on clearance items, then refused to void just those items, and then flat out refused the sale because I was questioning the policy..He said if I didn't like their store policy, that's "tough" (he really said that too!).. I was infuriated that he treated me that way and caused a big stink about it in front of all the employees so I hope Ms Rebers chewed him a new one...now I still get funny looks from the employees in that store cause I'm sure the ASM didn't bother to tell them he's wrong....I guess I'm gonna have to go there and test the new attitude during business hours if need be.... I'll make sure to have my cell handy with the DM's number. You know, I'm not usually one to complain to corporate/DM's when I've had bad service, but this ASM was just a plain A$$$ about the whole thing, and I don't appreciate beening embarassed when I knew I was in the right....

[rubberbiscuitz]

:lol: :lol:

:crazy: you, not the cashier..

okay, here's my story:

I took a Dove shampoo (12 oz with bonus 33%) to the counter and handed over a coupon for 12 oz shampoo. Cashier refused the coupon because the shampoo was no longer 12 oz. It had a bonus 33% in it. I asked her to measure and pour off the 33% so that I could use my coupon. She refused..:(

:secret: I just made this up

I was actually worried I would have the same problem the other day when I picked up the 33% more bottle and headed to the checkout... but I was ok. :)

[rubberbiscuitz]

Wal-Mart Cashier told me I couldn't use a $1/1 "any box of Beech-Nut Cereal" on the box of Beech-Nut cereal I was buying because it looked more like a "carton" to her than a "box". (Beech-Nut has that new "easy-pour" box that's shaped sort of like a milk carton) So she called a manager, who sent someone to look & make sure that this was in fact the new design for the "box" of cereal

I would love to know the IQ of these people! :lol:

[rubberbiscuitz]

when cvs has colgate toothpaste for 0.99$ after ecb, and we had the internet coupons of 1$ off each. i printed one in color, then photocopied it several more times(ink is expensive!), cuz the coupon doesnt have a unique code/pin. went to cvs, got 5 toothpastes, took out 5 coupons(1 color 4 copies), sales guy(guy this time! lol, you'll see the difference between "girls logic" and "guys logic" now! :D): "i can't take the 4 b&w coupons, cuz they're copies." me: "how do you know?!" guy: "cuz the coupons don't even look the same(meaning that one is color printed)." me: "fine, how about this now?(i took out the color one and put in another b&w one so they're all b&w now)" guy: "now they look the same to me!" done.

This is the funniest thing I have heard in a looooong time!!! :lmao: :lmao: :lmao:

[callmedabo]

OK, here's a new one. I was at Rite Aid yesterday and wanted to use the $10 RA check that came a few weeks ago for buying Kimberly-Clark products. I grab 11 boxes of Kleenex (can always use Kleenex, particularly this time of year) and go up to pay. I thought for sure I was going to get hit with "Cannot be used with any other offer", so I was worried about using my $.50 off 3 boxes coupons. I hand over the qs, she scans them no problem. Then she looks at the check. She's totally confused of course. Then calls over the manager. I've dealt with him before, he's a very sweet kid, but he's no Mensa member. He reads the check over and over, then says "It says it can only be used at Rite Aid for a purchase of Kimberly-Clark. What's Kimberly-Clark?" I explained that it's a company that makes many of the products he sells. Then he said "But you're only buying Kleenex." I said "Yes, Kleenex is a Kimberly-Clark brand" and look around the box to show him (but of course the Kleenex box doesn't say Kimberly-Clark anywhere.) So I get out the top portion of the check that I'd pulled off to show him the picture with all the brands, Huggies, Cottonelle, etc. Then he put the check through.

This might not be as funny to everyone else as it is to me, as my name is Kimberly (I go by Kim) and my mom always says she thought she was being so creative with my name because the only Kims she'd ever heard of in 1967 were Kim Novak and Kimberly-Clark. Of course when I hit Kindergarten there were like 5 Kims in my class!

[wiles]

Wouldnt it be funny if your last name was Clark? That kid would have to retire he'd be so confused!

[Stephica]

i love this thread :)
my story comes from my local lovable OD. As a side note before i start, i hate this office depot. there always seems to be 6 people working with only 2 people in store but they are always too busy to help you and are rude to me all the time.

That is so funny; I would think you were talking about the Office Depot here with that description. I've only ever gone in there with my boyfriend, to get school supplies (he is hopeful that they will have quality math and physics related tools). He has always said he hated them as a chain, and the other day we went in because it was near another store we were shopping at. There were at least twice as many employees as there were customers, two were chatting with one another at the pick up area, and none were near a cash register. We stood behind another customer at a register that had a light on, waited for about a minute, then I loudly said "F*** it, I guess they don't want to sell anything" and set the protractor down and walked out. The other customer followed suit, perhaps the employees intention all along had been to drive out customers.

I will never shop there again.

[LC13]

My funniest one was this past weekend at CVS. The cashier won't take the 4/20 coupon because he thought it was copy. I said it was not. One of the supervisor's came and said it seems like i have copied the coupon. I told her also that it was a print out. She calls her manager and they discuss something over the phone. After the talk with the manager she tells me accepting a coupon is completely on the discursion of the manager. i accept that. Then she says she won't accept more than one even though it has different code as its not in color !!!!! That didn't make sense to me. What if i don't have a color printer? It’s funny and annoying

[bigjizz]

same thing happened to me

I tried using the 4/20 coupon and the manager said that it was a photocopy because it was in black and white.

I walked off while saying not everyone has the luxary of a colored printer

... same coupon worked like a charm at the CVS down the street :lol:

[wakalakaka]

Went to Publix a couple of weeks ago. Tried to use a Publix coupon from one of their publications. The cashier told me, 'I can't take this coupon. You can only use it at Publix.' So, I asked her if I had entered some type of alternate universe. She looked at me like I was crazy. I said, 'You are Publix.' She then goes, 'Oh! It's only my third day and I used to work at Winn Dixie!'

[LC13]

same thing happened to me

I tried using the 4/20 coupon and the manager said that it was a photocopy because it was in black and white.

I walked off while saying not everyone has the luxary of a colored printer

... same coupon worked like a charm at the CVS down the street :lol:

Exactly the same thing i did ................. My CVS (the one close to my house) takes it ....
I'm happy about that :-)

[rubberbiscuitz]

I've already posted a few crazy ones, but I just had another happen to me this past Tuesday...
A Wal-Mart cashier said she wanted to check with her CSM first before scanning my IP coupons because she didn't know if they take them (which was fine... it happens all the time & the CSM says it's fine; I never mind because I can understand that a newbie cashier who hasn't seen many coupons might think they are fake) So anyway the CSM came over & started looking at ALL my coupons (most were not IP.) She told me that Wal-Mart doesn't accept those sort of things & that I have to mail them in to the companies myself to get reimbursted for buying the products. She says "See here, it says 'mail to...'" And I told her "Yes, it says 'RETAILER: Mail to...'" And she said (she was holding a huggies Q) "Yes, but that's for like actual retailers, like if you go to a huggies retail store. We aren't a retailer so we have no way of accepting these." I bout fell over laughing & asked to speak to someone else, who came over & said all my Q's were fine. HOW CRAZY, though, that this came out of the mouth of a CSM!

I had a TRAINER at Target tell me that she couldn't take my "retailer check" because it was for "Little Tikes Retailer" I said "um, you are a retailer and you sell Little Tikes???" She said, "oh." They proceeded to try to take the check but the check processor company denied the check like I was a bad check writer... it was a nightmare (day after Christmas) and that was the last day I ever shopped at Target.

[Springfield]

I had a TRAINER at Target tell me that she couldn't take my "retailer check" because it was for "Little Tikes Retailer" I said "um, you are a retailer and you sell Little Tikes???" She said, "oh." They proceeded to try to take the check but the check processor company denied the check like I was a bad check writer... it was a nightmare (day after Christmas) and that was the last day I ever shopped at Target.

Years ago I tried using a music check @ Wal-Mart. I think was from Kellogg or something. But, it was a $3 check to go towards a music CD. So, I attempted to use it. They processed it, then asked for ID. I was like, um, OK. After they entered it. They said, sorry, we can't take this. It was denied. So, now, I'm in their system as a bad check writer. Just yet another reason I hate Wal-Mart. They had fed it through the register which imprinted on the back. So, I couldn't even use it at Meijer, which I already had used a second check at. From time to time I will still go to Wal-Mart just to return bottles or when using a IP coupon. They haven't given me to much trouble using those, yet.

same thing happened to me

I tried using the 4/20 coupon and the manager said that it was a photocopy because it was in black and white.

I walked off while saying not everyone has the luxary of a colored printer

... same coupon worked like a charm at the CVS down the street :lol:

I think the coupons even say they can be color or b/w.

[BlondeTSC007]

The $4/20 coupons, if you actually read them, say "may appear or may print in color OR black and white".. However, I just checked my current $4/20 and was unable to find this wording now. Anyone see it on their recent one?

[NCSUFire]

The $4/20 coupons, if you actually read them, say "may appear or may print in color OR black and white".. However, I just checked my current $4/20 and was unable to find this wording now. Anyone see it on their recent one?

The wording is missing

[hawaiiandawn]

Went to Publix a couple of weeks ago. Tried to use a Publix coupon from one of their publications. The cashier told me, 'I can't take this coupon. You can only use it at Publix.' So, I asked her if I had entered some type of alternate universe. She looked at me like I was crazy. I said, 'You are Publix.' She then goes, 'Oh! It's only my third day and I used to work at Winn Dixie!'

:crylol: Great story. :thumbup:

Love your avatar too. :D

[Skap]

Went to Publix a couple of weeks ago. Tried to use a Publix coupon from one of their publications. The cashier told me, 'I can't take this coupon. You can only use it at Publix.' So, I asked her if I had entered some type of alternate universe. She looked at me like I was crazy. I said, 'You are Publix.' She then goes, 'Oh! It's only my third day and I used to work at Winn Dixie!'

in the future bring winn dixie coupons to that cashier. you might get some good deals.

[NICKLE831]

Last dec. at Target - the LOD refused my JJ Q- (granted I was only buying 1 bottle)- she said "the coupon is buy one get one free." I replied, that the coupon did not say that. She then read the Q and said "well, that's what they meant it to say." And refused it.

I was told that at a Walmart once. It was a coupon for 3 free cans of dog food. I started to hand her the coupon and the cashier states oh this coupon means it's only for 1 can. I said it states 3 right there. She then said, "Well that's what they ment for it to say." Refering to 1 can. STUPID!

[~Precious~]

I had a dumb manager tell my BF...he cannot combine 4/20 and $2 skin effects since its limit one per customer :rofl:

The skin effects is limit 1, not along with 4/20!!!

BF swore he would not be seen at a CVS ever again! :teehee:

[goobergrape]

I had a dumb manager tell my BF...he cannot combine 4/20 and $2 skin effects since its limit one per customer :rofl:

The skin effects is limit 1, not along with 4/20!!!

BF swore he would not be seen at a CVS ever again! :teehee:

well, nice knowing him, right, hope you can stay friends.

[Yunakitty]

well, nice knowing him, right, hope you can stay friends.

My husband won't go into CVS with me, and it still works. I just do my CVS on the side. He's been embarrassed too many times, I guess. I'm not like I used to be, where I would attempt very precarious YMMV transactions and argue very enthusiastically with employees! But he still doesn't want to go in! Well, he does go in sometimes, but he doesn't stay with me or check out with me. He wanders off and looks at sunglasses.

[mlefferts]

I know this doesn't have anything to do with coupons, but 7 years ago I worked in eckerds, and beer was on sale one week. The ad read something like "2 cases for $10" and in small print under the picture "12 pack 12 oz cans x brand, 6 pack 18 oz cans y brand, or 6 pack 24 oz bottles z brand. (I don't remember exactly what brands or sizes, but it was very similar to this)

I had a lady bring up 2 cases12 pack 24 oz bottles of brand A:confused: :confused: . I know it can be confusing to some, but this lady takes the cake. I tried to politely explain that the 24 oz was only for brand Z bottles 6 pack, and 12 pack was only for brand A 12 oz cans. She argues with me that it says 24 oz and 12 pack and barnd A in the sentence. I point out that there is a size before the comma that was designated for that brand, and that there was a type of "cans" and not "bottles" with that brand before the comma. She still didn't get it, so i tried explaining that the comma separating the items made the sizes and quantity mutually exclusive to the type within the sentence fragment, at which point I got a blank stare and the same argument as before.

So I tried writing this down:
you can choose from: 4 large red apples, 6 small yellow apples, or 8 jumbo green watermelons.

and asked her from that statement could she choose 8 jumbo red apples, she said no. So I said that is the same type of choice offered in the add, and compared the two statements, how she was trying to figuratively buy "8 jumbo red apples"

By this time my manager (GM) is involved because we have been going back and forth for about 5 minutes (there was no one else waiting to be rung up) and laughing at the situation and how hard I was trying to rationalize with this customer who just was not getting it. I was about to draw her a truth table when she started freaking out and cursing because my manager couldn't hide his laughing anymore.

He brought over the 3 choices of items that were on sale, and she still refused and repeated her first argument, all the while I was constructing a truth table (I'm a logic geek:) ) . So my manager busts out laughing again and gives her what she wants, just to get her out of the store. He almost didn't make it to the bathroom to pee after she finally left. He didn't think she could handle the truth table and told our district manager and all associate managers about the incident.

She never came back in, and the next time the district manager came in to our store he asked for me. He told me I brightened his day after he reviewed the tapes from our security cameras and he wished all eckered employees could remain as calm and polite as I did (I guess my GM told him that). He brought it up last time I ran into him over a year ago- he said he has the truth table in a frame somewhere:lmao:

[NICKLE831]

I know this doesn't have anything to do with coupons, but 7 years ago I worked in eckerds, and beer was on sale one week. The ad read something like "2 cases for $10" and in small print under the picture "12 pack 12 oz cans x brand, 6 pack 18 oz cans y brand, or 6 pack 24 oz bottles z brand. (I don't remember exactly what brands or sizes, but it was very similar to this)

I had a lady bring up 2 cases12 pack 24 oz bottles of brand A:confused: :confused: . I know it can be confusing to some, but this lady takes the cake. I tried to politely explain that the 24 oz was only for brand Z bottles 6 pack, and 12 pack was only for brand A 12 oz cans. She argues with me that it says 24 oz and 12 pack and barnd A in the sentence. I point out that there is a size before the comma that was designated for that brand, and that there was a type of "cans" and not "bottles" with that brand before the comma. She still didn't get it, so i tried explaining that the comma separating the items made the sizes and quantity mutually exclusive to the type within the sentence fragment, at which point I got a blank stare and the same argument as before.

So I tried writing this down:
you can choose from: 4 large red apples, 6 small yellow apples, or 8 jumbo green watermelons.

and asked her from that statement could she choose 8 jumbo red apples, she said no. So I said that is the same type of choice offered in the add, and compared the two statements, how she was trying to figuratively buy "8 jumbo red apples"

By this time my manager (GM) is involved because we have been going back and forth for about 5 minutes (there was no one else waiting to be rung up) and laughing at the situation and how hard I was trying to rationalize with this customer who just was not getting it. I was about to draw her a truth table when she started freaking out and cursing because my manager couldn't hide his laughing anymore.

He brought over the 3 choices of items that were on sale, and she still refused and repeated her first argument, all the while I was constructing a truth table (I'm a logic geek:) ) . So my manager busts out laughing again and gives her what she wants, just to get her out of the store. He almost didn't make it to the bathroom to pee after she finally left. He didn't think she could handle the truth table and told our district manager and all associate managers about the incident.

She never came back in, and the next time the district manager came in to our store he asked for me. He told me I brightened his day after he reviewed the tapes from our security cameras and he wished all eckered employees could remain as calm and polite as I did (I guess my GM told him that). He brought it up last time I ran into him over a year ago- he said he has the truth table in a frame somewhere:lmao:

That is hilarious, I love that they framed the truth table.

[felixthecat123]

Well, it happened the other day. I had the Lowes Coupon for 10 off 25. The item cost 29.99. The cashier took the coupon and made the sale $19.99 where she immediately lifted her head and said, "You can't use this coupon because the price is under $25". I just about laughed myself silly while she went to get the manager for clarification. :)

[azalea]

this was for a OM coupon I was using at staples (b/c they take competitors coupons)....I bought $25 of staples brand ink and when I gave the cashier the coupon, she refused to take it because the wording on it said. "$10 off a $25 private LABEL purchase" and she said my purchase wasn't labels....<_<

[nickdigger]

Was once denied for trying to use a coupon 30 minutes after its midnight expiration. I didnt try to reason with the stupid bitch, as she might have learned something from it, and suffered a stroke from the formation of a new, alien neural pathway. Just grabbed my q, left the item behind for a no-sale. I dont go back to that store butfor free stuff after doubling. What's a butfor? To poo with, silly.

[hawaiiandawn]

:bump:

[JustooDucky]

After lurking on this site for almost two years my trip to Walmart yesterday pushed me over the edge and I had to sign up--no one else I know would understand the absurdity. I finally found the Glade candle holders for $2.00 and had my blinkie coupons. All was fine until the cashier saw my coupons. She insisted that they were not manufacturer coupons. Since they were SmartSource Coupons I would have to use them at a SmartSource Store! It was all I could do not to burst out laughing! I tried to explain SmartSource to her, but she was still clueless. I told her I had used the coupons before at both K Mart and Target, but she was still not convinced so she called a higher up who also had no clue and that person called a still higher up. Meanwhile, everytime there was a pause in their conversations I told them just to take them off my order to which their response was to call another person over. Now there were six of them at the register! The last guy finally said go ahead and put them through to which the original cashier said "But we can't do that--they are 2.00 and she has a 2.00 coupon--we can't give them to her for free!" It all ended when the highest authority said "Just put them through" and everyone went back to work. I'll let you know when I find that SmartSource Store! Sorry for the long first post. And thank you for all the useful advice, tears and laughter you have all given me these past two years.

[superwizard476]

After lurking on this site for almost two years my trip to Walmart yesterday pushed me over the edge and I had to sign up--no one else I know would understand the absurdity. I finally found the Glade candle holders for $2.00 and had my blinkie coupons. All was fine until the cashier saw my coupons. She insisted that they were not manufacturer coupons. Since they were SmartSource Coupons I would have to use them at a SmartSource Store! It was all I could do not to burst out laughing! I tried to explain SmartSource to her, but she was still clueless. I told her I had used the coupons before at both K Mart and Target, but she was still not convinced so she called a higher up who also had no clue and that person called a still higher up. Meanwhile, everytime there was a pause in their conversations I told them just to take them off my order to which their response was to call another person over. Now there were six of them at the register! The last guy finally said go ahead and put them through to which the original cashier said "But we can't do that--they are 2.00 and she has a 2.00 coupon--we can't give them to her for free!" It all ended when the highest authority said "Just put them through" and everyone went back to work. I'll let you know when I find that SmartSource Store! Sorry for the long first post. And thank you for all the useful advice, tears and laughter you have all given me these past two years.

lmaoooooooo wheres the Smartsource store so I can pick up all the blinkies???
:look: :look: :look: :look: :look: :look: :look: :look:

[MsAttitude]

ooooooooooo annoying to beat the band.
I got some cold medication at CVS was on clearance.
had a coupon which was over the amount, so clerk had no idea how to edit it, after much convincing she called manager over to show her how to edit....
well a week later i needed a "filler" they had more of that cold medicine...coupon specifically stated ANY PRODUCT...
well sure enough same clerk was there, had no clue about the coupon or how to edit...
I reminded her I was in there the week before and the manager showed her how to...
she said she was going to get manager, which i thought was odd, leaving register when she could/should page him as she did before.
she arrived 3 minutes later telling me that the manager remembered me, and was told not to accept the coupon, cause that exact coupon that i turned in, was sent back to CVS from the retailer...
usually I am a squeaky wheel....but i was just too tired, i had then remove the item...Ha didnt matter really they had already taken off my 5/25 coupon!

[sissy941]

Wal-Mart cashier after spreading out my 20 coupons on the counter, checking each one for expiration, looking through all my bags, etc only thing she could find:

" you can't use this one, it says use on your next purchase" after a minute or two trying to explain to her I finally got through that even when I come in next week with the same Q it will still have the words "use on your next purchase". She had to call a mgr on that one.

The line behind me was long but I wasn't budging. I work hard, take time to collect Q's to save money and if they want to deny my Q's they are going to work equally hard. The cashier stated Wal Mart would dock her pay for any Q that she made an error on.

[stinkymonkey]

b1g1 on something, used a free coupon to get both free or a regular manu... cashier said you can't use it because you already get one free. ended up i paid less than $1 oop. so it ended up practically free!