You last visited: Today at 09:46 PM
|Topic Review (Newest First)|
|10-12-2012 06:32 PM|
|allgrownup06||I have 36 music downloads from Hip Digital Media. I'm wanting to trade them! They expire 12/31/2012|
|10-07-2012 08:27 PM|
[update] took a week but I did get new codes
|10-07-2012 07:10 PM|
I sent a request for assistance on 9/29 to Hip Digital (link to the contact us page ), the company that runs the music download fulfillment site for these promos. They responded on Thursday and asked for the codes I couldn't use.
Today I received a new code that replaces all the individual codes, valid through the end of the year at their "general" storefront (not branded to any particular company). Kudos to them for making things right.
|10-06-2012 09:52 PM|
|10-06-2012 09:36 PM|
Site didn't close, just the portal Pepsi was using. Assume they reissue codes for base site.
|10-06-2012 01:05 PM|
LOL - the music redemption site now says "The Music store closed on October 1, 2012 12:00AM EDT"
Yeah, sure it closed at midnight!
|10-06-2012 11:44 AM|
|implode||Got call back today from Pepsi, they are going to send me 79 NEW codes. Just wanted to say Pepsi/Young-America are following through, so props to them on that. I'm not afraid to give credit where it is due. Supposed to get the new codes sometime next week. Even called me on a weekend so bonus points for that.|
|10-04-2012 08:50 AM|
|10-02-2012 04:47 PM|
|implode||So call 1-888 #, rep told me to email a list of all my codes...but I have 79 of them, and all in separate emails. Think she was just trying to get me not to bother. So that takes me like half an hour. No response to that email at all so far. Guessing I will end up having to call them and resend it a bunch of times. So frustrating.|
|10-01-2012 07:27 PM|
|09-30-2012 10:06 PM|
|allyn9||Count Jaime and me among the one who didn't get all our codes used in "time". "Pepsi tine" that is - Jaime tried to do them after coaching volleyball this afternoon, but got shut out just like the rest of you did.|
|09-30-2012 09:49 PM|
|earmstro||I contacted them via the download site and on Twitter... a useful reply seems unlikely, though.|
|09-30-2012 09:37 PM|
|earmstro||Phone # is not answered at this hour. Really, Pepsi, get your act together and honor your posted terms!|
|09-30-2012 09:30 PM|
|implode||Wow, I was just coming here to complain...79 codes that I can't use|
|09-30-2012 08:24 PM|
|H.E.Pennypacker||If you don't want to call, there is a message contact form on the site. I ended up sending a message and calling. Got to talk to a person right away, no holding needed.|
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