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|Topic Review (Newest First)|
|07-10-2014 02:35 PM|
|07-03-2014 10:23 AM|
stay away from rakuten!!!!
|07-03-2014 02:31 AM|
|spyderfang||I ordered the New Trent chargers on June 25th and received an email today from my bank stating that they felt as if my information was being compromised and is apparently disabling my current card/sending me another one in a week... my purchase at Rakuten was the last purchase I made with the card so I wouldn't be surprised if these two incidences were linked. What's weird is that I went through Paypal to pay for the purchase, not direct CC information. Strange. Either way, I'm definitely not buying from there again.|
|06-28-2014 01:48 PM|
Add me to the list. Ordered something from Rakuten on the June 7th. June 27th, got e-mail from Discover, card I used for the purchase thanking me for changing my e-mail. Could not log into the account. Called them up, they listed a number of transactions, only 2 of the 8 or 10 were mine.
They closed the account. I thought I was off the hook. But, not really. Got an e-mail today from Equifax, thanking me for ordering my free report. Went to the free annual report government site, and lo and behold, I can't order my reports anymore, because "I just ordered them"
Had to put a freeze an all my reports. Looks like this is going to be one big mess!
|04-28-2014 02:47 PM|
By Rakuten throwing away your points, it's punishing you for their lack of secure shopping procedures.
You're the 331st registered SlickDeals User to have their financial security compromised as a result of shopping at Rakuten.
|04-23-2014 11:11 AM|
|iampakky||Add me into the list. somebody hacked my account and made the change to the email address. I was notified by a CC company on a large transaction. I hate the way Rakuten addressed the issue. They shut down my account with some points leftover and simply told me to create a new one. Sorry but I would not shop here again.|
|03-06-2014 11:21 AM|
I hadn't purchased from Rakuten since it was called Buy.com and even then I think it was a couple orders until I purchased a harddrive last year with a coupon they had at the time. I promptly removed my CC info as soon as I heard about all of this happening which was a couple days after my order and was luckily not hit. I purchased my item from BuyDig through Rakuten.
What I thought was so weird was that they made people use their cc's to use coupons. I'm not sure if they're still doing that but after finding out about all the fraudulent charges that requirement did make it look like it was an inside job.
|03-06-2014 11:09 AM|
Since V.me admits to releasing credit card details to merchants upon request (or something like that, see their official statement), for those people in this thread who used V.me at Rakuten Shopping and had fraud attempts, did Rakuten Shopping representatives (or someone else) specifically request the credit card numbers from V.me? If so, then they (and their PC/network) should be thoroughly investigated.
I've not been posting the cautionary payment notes for Rakuten Shopping threads for quite some time as the frequency of reports seemed to significantly decline. It's possible too that it may be continuing, but at a reduced rate, and gone unreported. I send my sincere thanks to the posters who continue to draw attention to this cautionary thread even though they have often received criticism for doing so.
An ongoing cautionary reminder to others might go something like this...
Consider using more secure payment methods when making purchases at Rakuten Shopping.
330 SlickDeals Users have reported credit card fraud after making Rakuten Shopping purchases.
Fraud Thread: http://slickdeals.net/f/6018544-Rakuten-Buy-com-Fraudulent-Use-of-Credit-Card-Info-within-Company
|03-03-2014 12:17 AM|
|duvc2002||Is it safe to use paypal on rakuten?|
|02-14-2014 08:49 AM|
|Diamonique||I don't know what made this story run out of steam. People on SD still seem to be ordering from them and only the occasional fraudulent charge incident gets mentioned. I haven't ordered from them since I first found out about all of this from the thread concerning the harddrive deal that was posted at the time.|
|02-14-2014 08:37 AM|
I still find it amazing that after the Target breach, this isn't a bigger story... Rakuten actually ENCOURAGES buyers to use services like V.me and your bare credit card, even whiole this rampant fraud continues.
It makes me think that Rakuten might just be owned by the Yakuza, and nothing will stop it, except to stop purchasing from them altogether. This has to be an inside job, and by inside, I mean from the very top levels of this company.
|02-12-2014 08:39 PM|
|pood||First time this is happened to me, bought a $20 keyboad use V.me, just got a fraudulent charged yesterday for a netflix gift certificate in Brazil. Called Netflix and my credit company to cancel. Definitely never buying through the company again.|
|01-22-2014 05:20 PM|
|01-22-2014 04:28 PM|
There were a few people that reported incidents regarding the use of V.me with Rakuten Shopping. Until now, I thought it would be impossible for the internet retailer to see the actual credit card number when the client pays with V.me. Please note that V.me states the following:
Payment Card Account Number: Visa may provide your full payment card account number to merchants and their transaction service providers when you pay using V.me. Visa is leveraging its wealth of experience in security and information handling, using advanced security technologies such as industry standard encryption and multilayer authentication, to protect the information as it is stored and communicated.
I can't help but wonder how a buyer is completely safe when using V.me. It's extremely encrypted when racing around the internet; but then when it reaches the merchant's windows PC (as the Russian-based 17 year-old programmer discovered) it's completely unencrypted in memory.
|01-21-2014 12:16 PM|
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