You last visited: Today at 11:04 AM
|Topic Review (Newest First)|
|08-30-2014 01:17 PM|
I was on the 25mbps plan for $30/month for new customers. The price jumped to $67 after the promo price ended which is pretty ridiculous.
I called their customer service at 1.800.934.6489 to cancel. They offered $45/month for 12 months, no contract for the same 25mbps speed. It's still a 50% increase in price, but I took it. I'll decide whether to jump ship to AT&T if they have a much better offer.
The competing offer at AT&T is 18mbps + basic TV + HBO for $39/month for 12 month contract online. However if you order online they tack on a $99 one-time install fee AND a $7/month equipment charge. I'm not sure if these could be waived by calling in to order and mentioning that you have your own equipment and want to do a self-install.
I hope this helps!
|08-21-2014 04:43 PM|
|08-20-2014 06:25 AM|
So is there a specific number to call for a deal? I called 877-298-0903 last year and got the 1 year $30 a month deal. This year I tried calling the same number because my price is going up and I can't reach anyone at the number. Retentions isn't giving me any deal.
On the Comcast site all I see is $40 a month for new customers so I'm trying to see if I can get the $30 again for a year for the performance 25mb download.
Please let me know if anyone has a specific number to call, I'm in NH.
|08-16-2014 11:13 AM|
|08-16-2014 08:35 AM|
|Superorb||Canceled my 25mb plan that I was paying $70/month for the past 6 months for. Got my last bill and they charged a $30 non-returned equipment fee. They also have tried to charge me $7/month several times for modem rental fees. I bought my modem 8+ years ago, I have never rented a modem. Comcast has the worst business practices. Makes you wonder if they charge everyone and collect tons of unwarranted fees.|
|08-16-2014 12:06 AM|
|08-15-2014 08:03 PM|
|nyknicks8||I got lucky at got the 50Mbps plan for $24.99 going on 7 months now. Before that I was on the 25Mbps plan for $24.99 for 6 months.|
|08-11-2014 02:06 PM|
|fpsfreak||ok so the basic tv package has local channels and about 4 extra cable channels.if i were to do it again i would of gotten the 25mb for $29.99 deal.the cable box(model 2224 jct) is an old model and goes really slow when changing channels|
|08-08-2014 04:15 PM|
the deals on the website is 25mb for $29.99 1 year.
50mb+basic tv for $39.99 1 year.
|08-07-2014 05:44 PM|
|slickdealer1996||what is the new number to call now? And what is the promotion that Comcast is offering?|
|08-06-2014 12:38 PM|
ok so my 25mb($44.99 for 6 months deal) was up.i called and this is what happened
1. i told the 1st lady. if i couldnt get similer deal like the 25mb $29.99(past deal) i had erlier then i wanted to cancel.she transfered me to another person.2nd lady convinced me of the 12mb for $29.99 for one year.i told her thats fine.i didnt want to be on the phone any longer.it was already going past 22 minutes into the convo.then i found out it was going 6mb.grrr!!
2.called again.3rd lady heard my compliant then she told me right off the bat.25mb for $39.99 but as a bonus she wanted to give me the 50 mb for whole year plus basic cable for $39.99.she called me again and said i dont know if i can give u the 50mb for whole year its only 3 months.she said she will try.hours later she calls and said i can get the 50mb for 1 year.i told her i didnt want the cable tv but she said i needed that to get whole package for $39.99.did i get myself into something by getting cable tv or should that be ok? any rental fees on the box?
|07-16-2014 08:28 AM|
|07-15-2014 02:24 PM|
funny COmcast cancellation call...
|07-14-2014 08:47 PM|
|07-14-2014 05:25 PM|
I suppose I could cancel, and re-sign up a family member as a new customer, if I wanted to get the faster Performance package at 25 Mbps for $29.99. But I'm not that interested in the hassle for the same price, since my current speeds are good enough for my needs.
I think I would be okay with even Comcast's slowest speed package. But is there anything cheaper than $29.99? I see some posts above with $20/mo but those required bundles.
|This thread has more than 15 replies. Click here to review the whole thread.|