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|Topic Review (Newest First)|
|09-29-2011 08:05 AM|
|Daekwan||Continental's onepass number at 713-952-1630 has callback service thats much better than waiting on hold for 30 mins or whatever. Call, leave your number/name.. they will call you back when its your turn in the wait queue. It works absolutely perfect.. and with no headaches.|
|09-28-2011 05:23 PM|
Currently, our Customer Care team has longer than normal response times. We appreciate your patience.
Sorry for the delay. Our Customer Care team is experiencing longer than usual response times. Thanks for your patience.
|09-28-2011 05:15 PM|
|09-28-2011 05:06 PM|
I had two flights cancelled and could only send them an email, in which they havent even replied yet.
|09-28-2011 04:50 PM|
|TheOldinOut||The hold to reach a rep is ridiculous...30+ minutes on 2 calls.|
|09-27-2011 01:31 PM|
|09-26-2011 09:31 AM|
Just called Amtrak Guest Rewards for the details on the Autotrain. Dont be leary of calling, the have wonderful customer experience and the representitive was extremely pleasant to speak to. Autotrain goes from Lorton, VA (30 mins south of Washington, DC) to Sanford, FL (20 mins from Orlando). 16 hour trip. Train departs station at 4pm, arrives at destination at 8pm. Points required for travel (all travel is booked one-way):
10,000 points per vehicle
5,500 points per coach ticket
15,000 sleeper cabin (holds up to 2 people, no coach ticket needed if cabin reserved)
I plan on reserving a cabin and taking my car. So I was quoted 25,000 one-way for a sleeper cabin, my car, my girlfriend and myself who are taking that the trip. Roundtrip will be 50,000 points. Thats a pretty AMAZING value.. considering 25,000 points barely scores a roundtrip airline ticket these days. And 50,000 points is usually the price of a unrestricted roundtrip domestic airline ticket for ONE person. If you want to put value to the points.. most airline miles are worth about 1-2 cents each.. meaning 25k miles = $250-500 for the airlines.. and 50k miles = $500-1000 for the airlines.
Even with these miles being valued at 2 cents a mile.. converting them to Amtrak points and taking the Autotrain to Florida for Xmas vacation. I'm still only spending 50k miles for what would be a $1650 trip if I paid cash. That means these 'converted' miles are worth 3.3 cents each on Amtrak (versus 1-2 cent each with an airline).
|09-26-2011 08:02 AM|
|dvdapex||My wife and I each have Continental Airline miles accounts. Does anyone know if we can transfer from our separate airline mile accounts into one Amtrak account?|
|09-22-2011 11:53 AM|
|InfamousDX||Added to wiki about the limited time promo|
|09-22-2011 07:57 AM|
1-800-307-5000. They are open daily 5am to Midnight ET
|09-20-2011 09:19 AM|
|supergirll8075||I've never taken Amtrak but I'm interested in swapping some miles for Amtrak rewards. Does anyone know what "Coach Class - Special Routes Reserved/Unreserved Coach / 1000 points" and "Coach Class - Northeast Zone Coach Class - Northeast Zone / 3,000 pts?" When I click the descriptions I can't decipher what it's saying...I created an account and pretended to book a trip but when I clicked "redeem" it simply said I do not have enough points for the trip but didn't say how many I need.|
|09-13-2011 11:02 PM|
|09-13-2011 07:33 PM|
|Icecreamlova||Is this offer valid till December?! Waiting for a huge transatlantic flight to clear, maybe get 20000 miles which would be GREAT for Amtrak usage (since there is a nice one via milwaukee to chicago)|
|09-13-2011 05:28 PM|
the wait time on the phone is ~30 mins
|09-13-2011 03:33 PM|
|waltonma||Does anyone know if the Amtrak rewards are valid on the Adirondack route?|
|This thread has more than 15 replies. Click here to review the whole thread.|