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|12-25-2012 12:21 PM|
|rouvex||Got my credit today .... finally !|
|12-22-2012 12:12 PM|
Hopefully this post might help others who are ready to give up.
It's a long road....
Called eBay Dec 3rd .....told - final value credit request filed (actually lies)
Called eBay Dec 14th.....told - she would personally call me back within 48hrs (actually lies)
Called eBay Dec 22nd....told - final value credit request filed (actually given a confirmation number !)
I kept records of dates, times, CSR names and Ref # for each call.
fingers crossed that it'll actually process as it's a $70 final value fee so I'm fighting for it.
I gave the 3rd CSR the link to the promo from the earlier post, but as far as I can tell they made the offer "dissapear" for the CSR's too as she couldn't find it before I gave her the link. Afterwards, she was more inclined to believe me and filed a final value fee request.
|12-13-2012 10:56 AM|
|12-13-2012 09:56 AM|
I was charged for a final value fee on this deal... Called first time, they said they will credit it back... After 1 week, no credit.. Called again, said they will credit and gave me a case number..Waited 1 week and no credit.. Called again today... Rep is saying credit request was rejected because the email I received was spoof email.. WTF?????
Seriously guys... I am crying and hoping that there will be a competitor for ebay...
|12-07-2012 11:32 AM|
|12-07-2012 10:04 AM|
|DMUE||They charged me as well. It still amazes me that they removed all customer service contact except the phone. I don't feel like sitting on hold for half an hour. That is of course what they are counting on.|
|12-06-2012 11:17 PM|
|12-05-2012 09:32 PM|
|12-05-2012 09:26 PM|
|12-05-2012 09:18 PM|
|12-05-2012 06:49 PM|
My promo disappeared as well. Auction item just ended about an hour ago and getting charged a FV fee.
For the phone, do you have any documentation that has the sim number of the phone that you had sent to prove the one returned is not the same?
|12-05-2012 03:00 PM|
|12-05-2012 11:40 AM|
|12-04-2012 12:31 AM|
|12-03-2012 07:22 PM|
|xenxes||I listed an old camera on 11/26 via mobile and got charged a FV fee of $45.90 tonight. That mysterious promo disappeared from my inbox also. Now I remember why I stopped using eBay, bait and switch.|
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