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|Topic Review (Newest First)|
|12-22-2012 06:54 AM|
|fisch8||I got mine yesterday and same thing...returned mine to Wally World and made a $11 profit! Turned around and bought one on Ebay for $29 w/free shipping (there are a few sellers at this price). Granted it will come after Christmas, but at least I got one for a couple dollars more than what Toys r us charged me. Good Luck all and I will never buy from toys r us Ebay again!!!|
|12-21-2012 07:40 PM|
|Tsiawd||wow Got my package today and the same thing........ What a crock of $hit! A refund and keeping them is what they should do for everyone. I dont want to drive 30 minutes in X-mas traffic to try and exchange it! ARRRRGGGG|
|12-21-2012 06:40 PM|
|nolf66||My reply was a return and refund plus %10 discount later. Glad I exchanged it today instead.|
|12-21-2012 03:38 PM|
|SupahRich||I tried to send a message to them via E-Bay and received the same response that many others received... will send a return shipping slip and will take up to 10 business days after receipt to refund the order. They offered the 10% off purchase deal as well.|
|12-21-2012 03:02 PM|
|12-21-2012 08:47 AM|
I just sent a message also and will see what will happen.
We did go to Toysrus at 6am for wave 3 release today and all they had new was singles. Lighting Rod, Stealth Elf and Cynder. They did restock the Legendary 3 pack so I did a exchange and was charged a dollar extra for tax. Also found LC Shroom Boom yesterday and it sold out in minutes. Toysrus also raised its price on Skylanders today as well. Good thing I got extra almost free from JCP to buy the new ones and return the ones from JCP.
|12-21-2012 06:55 AM|
Emailed them a message on ebay and this is what they sent back.
Thank you for contacting Toys "R" Us on eBay regarding your order, Order #********. We are sorry that you received the wrong item, and we apologize for any disappointment this may have caused you.
Because of the mistake, I have requested a credit for the 3 Pack from your order, Order #********. This credit will be processed within approximately 2-3 business days, at which time you will receive a credit confirmation via email. You may keep or dispose of the 3 Pack as you desire. I hope this resolves all of your concerns.
So free Skylanders are the best.
|12-20-2012 08:20 PM|
|SupahRich||Can't wait til the 7 business day so I can leave my feedback, damnit!|
|12-20-2012 07:33 PM|
|12-20-2012 07:22 PM|
|geki3||same here, got bait and switched. messaged them through ebay. doubt I'll get anything from them before christmas.|
|12-20-2012 05:07 PM|
|mceaton||Wrong item here too. Ignitor, Chill, Zook received. Clearly not the same item.|
|12-20-2012 03:43 PM|
Wrong for me as well...
|12-20-2012 12:43 PM|
|SupahRich||Wrong item for me as well... wouldn't have been a big deal if it wasn't a Christmas gift for out of staterelatives! They better take the item back with free return shipping or I'll file a PayPal claim.|
|12-19-2012 09:22 PM|
|yuckmouth||TRU's call center used to be run by GSI commerce. From what I understand, they no longer have the partnership but now GSI has Ebay (they have/had some other big accounts like NFL.com, dicks sporting goods). There is probably some kind of 3rd party admin swag going on where they cut a deal on rate or something like that. Their call center is actually about 15 minutes from my house. They offered me a pretty good gig there four years ago. I passed.|
|12-19-2012 08:25 PM|
I also received the Chill, Zook and Ignitor pack. (Insert Profanity here) FAIL!
How is TRU via eBay NOT Toys R Us?
Does the 10% off have ANY limitations (i.e. video game consoles, expiration date, etc.)? 10% off a big ticket item might be good to have.....
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