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|Topic Review (Newest First)|
|01-30-2013 09:19 PM|
2nd day, got a email saying 3 of the 16 items I ordered were out of stock...received one item today, called in, the other remaining 12 evidently were out of stock as well, although they didn't care to let me know via email or any other method....
CSR also could care less as I explained how unhappy I was....
|01-30-2013 06:55 AM|
|JVicky||They cancelled one of my orders...Cancelled 10 items out of 17 which I ordered..Customer reps are not good..She asked me to hold and never came back|
|01-29-2013 11:59 PM|
|Fallout||My order from 27th went from ready to be shipped to out of stock.|
|01-29-2013 11:55 PM|
|tinnitus85||ordered 10 items, mostly sweaters... and only a necktie and a polo shipped. I received an email saying just 3 of the items were out of stock and will not be shipped and am disappointed when the customer care rep on the phone told me 8 items will not be shipped and just 2 items shipped. Some of the items appear in stock on the website but the customer rep said it's not right. The order was in pending status forever... I knew something would go wrong.|
|01-29-2013 06:21 AM|
|bored08||ordered 1/26 but no charge or cancellation email. I used 2 day shipping with shoprunner and the item are in stock still. lol if they cancel it will be BS|
|01-29-2013 06:20 AM|
|jetaime84||My order got cancelled (2 sweaters) because they're out of stock. But I'm on their website and as of right now, it's still available in the size and color I want? I'm confused.|
|01-29-2013 05:27 AM|
|LITshopper||Have you checked your bank checking account or charge account to see if they are now tying-up your money until they "actually cancel the payment?|
|01-28-2013 06:48 PM|
|01-28-2013 04:15 PM|
|LITshopper||First and last experience with Tommy. My first order over $200. would not go through-no explanation-now find it held as pending transaction on my checking account. I then place 4 more orders, while each amount ($500+ total) has been held as pending, I received email this a.m. that 2 were cancelled. Now, 2 more emails which cancel out the last 2 orders. All in all I have $700+ now being held up by my bank for these non-sales. I called when the first order didn't go through & again tonight when I checked my checking balance. Both times I was directed to "customer service" reps-both made it clear that they could do nothing and gave the impression that they didn't give a damn. Also told that TH would cancel the holds on my account in 3-5 business days. I order on line every day-have never encountered anything like this. Needless to say, I have already unsubscribed from their site.|
|01-28-2013 01:54 PM|
|Need4Deal||My order for a a long sleeve polo got cancelled too because it is no longer available.|
|01-28-2013 06:12 AM|
|JVicky||My order just got cancelled...They are saying to order again and the offer is no more valid|
|01-27-2013 08:54 PM|
|01-27-2013 07:59 PM|
picked up two sweaters, and two ties for $50 shipped.
|01-27-2013 07:44 PM|
|k3ntaa||Thanks OP! It works on all(?)/most sale stuff. Got a sweet tie for ~$7! Repped!|
|01-27-2013 07:22 PM|
|This thread has more than 15 replies. Click here to review the whole thread.|