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|Topic Review (Newest First)|
|03-18-2013 11:45 PM|
K Mart just now canceled one of my MyGofer (for pickup) orders and refunded it to my PayPal account. Hope they had fun holding toilet paper at the back counter for a month.
PS -- 2nd Order still not canceled.
PSS: I looked at the item # on the cancelation and did a search on it on their site:
Looks like 24 rolls to me! (even more obvious now -- no mention of 12 rolls).
|02-21-2013 11:31 PM|
Well, I didn't even ask about using coupons lol...I felt bad enough
I got there, they couldn't find any paper for the order & the TP was gone from back, luckily they knew they had seen the order. Manager walked me to the TP, loaded up the cart with 8 12 packs & 1 24 pack & started walking me out the door. Of course I had to stop him letting him know that I hadn't paid for them online. So then at CS...they decided to ring the 24 pack up normal price but split up the cost of the 12 packs up to get my original total. After they said that - they started at each other with a blank stare like 'How on earth do we do that?!'...Finally pulled out my phone to convince them that my math was in fact right lol. Oh well, worth it for price!
|02-21-2013 10:20 AM|
My Kmart was aware of the 12 or 24 issue and was told to give out the the 24 pack to make the customer happy.
|02-21-2013 06:56 AM|
I got a better one for a "true slickdeal" How about there's 4 of you when one of you take a #2, just have the other one lick your asshole afterward to clean. No need for washing or anything. Uber clean!! Of course this woudn't work if all 4 of you are doing it at one time but not many of us having 4 toilet in a house!
|02-21-2013 06:51 AM|
I chat with a REP...
I thought it was funny b/c you guys said 120 pack. and I went and only got 60. I thought it was my fault mis reading it...
anyway, spend about 2 minutes with chat.
Jerissa T: Good morning XXX! How may I assist you today?
you: I recently place an order and went to pick it up at kmart
you: my order number = 4XXXXXXXX
you: On your website, it show Scott Extra Soft Bath Tissue Big Roll 24 pack
you: When I pick it up, manager look up and bought me 12 pack... He said that's what the sku come out to.
you: I basically order 24 pack and got 12 pack. I was confuse. I went home and check you guys had 24 pack online. Now I check today. It has been changed to 12 PACK!
you: that link
you: 2 days ago. Show a 24 pack. It has been change to 12 pack.
Jerissa T: I do apologize XXXX, but it was a website error. Our store should've gave you twice as many 12 packs to make up for the mistake.
you: They did not.
you: I didn't want to fight with him
you: Can you at least issue me half of my cost back?
Jerissa T: I am sorry that your order was not fulfilled as expected. I can go ahead and credit you the difference, if that's okay.
you: Yes, please, thank you
you: It will go back to my credit card?
Jerissa T: You're welcome! For security purposes may I have your billing address please?
Jerissa T: Yes it will!
|02-21-2013 06:31 AM|
|johnyeros||yeah definitely pack of 60!!!|
|02-21-2013 05:16 AM|
|02-20-2013 11:39 PM|
|Rachel42||Hmm...so I chatted with MyGofer after reading all these comments & he told me it's all set for me to pick up my 5 24 packs...now my question it - can I use coupons when I pick them up? Lol...I have $1/1 coupons & if I can throw something on to the order putting it over $25, all 5 will double to $2 making it a really sweet deal! Or is using coupons pushing it? Haha|
|02-20-2013 11:13 PM|
|vivwl||I got 7 x 24 packs, but not easy. I chatted with a gofer rep and told me that they had informed the store about this issue. I went to the store to pick up and they still gave me 7 x 12 packs. I showed them the picture and the copy of the chat. I had to do return & rebuy & adjust the price.|
|02-20-2013 07:24 PM|
|thunder2nd||Thanks OP! Kmart manager tried to fight me even after mygofer said that they have to honor the price.|
|02-20-2013 05:21 PM|
|mothernature||I called gofer today again about my missing 12 12 packs. Ten minutes ago, the 12 packs showed up at my door. A bit of pain but worth it for .21 a roll!|
|02-20-2013 04:26 PM|
I called in the morning around 9am just to make sure before going that I wouldn't have any problems. Gofer called my local store and made sure that I would be given the right amount, was even left a voicemail. I show up and this is what they try to give me .....
They thought I was crazy....the manager wouldn't even look at my confirmation email which is different from what they had in the store. Called gofer again and they said they will contact the store again and wait for another voicemail/email
edit: store manager called and made things right but forgot to use the 15% off coupon. great deal. ty op
|02-20-2013 03:19 PM|
Got my order all set thanks to mygofer!
I wish i had more room or i would have bought all the toilet paper! Great deal, thanks OP!
|02-20-2013 07:45 AM|
|IMXELITE||I hope people don't call kmart to cancel or check on packages. Call mygofer like others have stated they are very aware of the issue and will call the store to make sure you get the 24 pack or double 12 packs. This deal was good.|
|02-20-2013 07:45 AM|
To add to my previous comment. When I first called the store they actually cancelled my order because I refused to pay the original price. mygofer actually had them redo my order even after the website had been fixed. So for those of you that cancelled your order you can still get the deal through mygofer cause the record is still there.
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