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|Topic Review (Newest First)|
|07-12-2013 05:55 PM|
Well I did this deal as well and have cancelled my time Warner service because if the horrible customer service.
I got the following,
1st Xbox 2 weeks after install
2nd Xbox about 30 days later
3rd Xbox was at the 90 day ish marker
150 gift card around 150 day mark
2nd 150 gift card about 2 weeks after the first one.
$15 dollar gift card around 10 days after second gift card.
These company has got to be the dumbest ever. I thought sprint had bad service then I was introduced to the Timewarner nightmare. At least they seemed to pay for my service by sending me free stuff all the time. Dumb dumb dumb
|06-07-2013 06:45 AM|
|hhyder||my horror story finally ended yesterday when i called twc customer service. i originally got the service on 11/8, installation done on 11/10. promised to get the $150gc and xbox by 3/10. called a billion times, each time on hold forever and talked to a different rep who transferred me to someone else or kept me on hold till no end (slight exaggerated). 1st it took me forever to get the xbox. next, when it came to getting the $150 gc, the rep on the phone said that since it's been so long, it is most likely i will never get it. he took it on him to keep me as a customer and gave me a $150 credit on my account. lol hey, i'll take it.|
|06-06-2013 08:28 PM|
|jleezy123||Did anyone recently receive a letter from Time Warner stating that the $150 gc you received could have been inactive with a $0 balance and it's since been corrected and came with an additional $15 BB gc? I did today, but I never got my xbox. Still need to call about that...|
|05-14-2013 11:42 AM|
|hhyder||still havent received the GC. i called twc and tracked down the gc, told me that it was shipped out but i never got it. had them cancel and resend a new giftcard 4 weeks ago and still havent received it. hate calling because no one ever picks up...ughhh!!!! and on top of that when i closed the account i made an extra payment so they owe me another $150 credit!|
|05-06-2013 12:50 PM|
I received my Xbox 360 and BB $150 GC last month after calling BB and TWC multiple times. I had my service installed in November.
Keep calling guys, you'll get through to em eventually.
|04-30-2013 08:12 AM|
|jeweladdict||installed on 12/29, still have not received the 150 gc|
|04-22-2013 09:53 AM|
|04-22-2013 04:11 AM|
|Ting||finally got my XBOX last week after BBB intervention...Inst Dt 12/8|
|04-19-2013 05:52 PM|
this promo was awesome!
|04-18-2013 10:27 PM|
Wow....Received XBOX last week from BB, received another email to pick one from local BB store and now waiting for BB GC from TWC...
have to figure out on how to sell those 2 consoles...
|04-11-2013 06:37 PM|
|04-11-2013 11:35 AM|
|04-04-2013 09:30 AM|
|04-03-2013 06:43 PM|
|bfdhightower||Received the 360 about 2 months after install. Got our gift card approximately 2 weeks after we hit our 90 days. Received a second 360 a couple days ago. :-) :-) :-) Slick deal just got a whole lot slicker!|
|04-03-2013 03:21 PM|
im still in a holding pattern to hit my 90 days of service, site reporting im almost there, but i never got BB email about xbox. just called BBforB and putting in the order was very quick and painless. i opted for them to ship one out. i wonder how others are getting two... should i have told him in store pick up?
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