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|Topic Review (Newest First)|
|04-13-2013 04:20 PM|
|Ph4m||Haven't gotten my headset yet....|
|04-09-2013 02:00 PM|
|jrhuang||Received my refund a few hours after receiving the previous response.|
|04-09-2013 10:12 AM|
Reply I got 2 days after contacting them through their website:
I am truly sorry for the inconvenience.
It appears that there was an issue with our system when this order was placed that caused the order to have a "failed status".
I will transfer your case to our refunds department to release funds.
If there is anything else I we may assist you with, please inform us."
We'll see if I receive the funds...
|04-08-2013 12:34 PM|
|Funkorama||Diablo 3 mouse pad arrived. This has not.|
|04-08-2013 08:38 AM|
|AaronG3835||Had the same experience. Got my money refunded via PayPal. Would NOT recommend doing business with Ben's Outlet.|
|04-01-2013 11:04 AM|
|04-01-2013 12:39 AM|
|elusus||THey haven't refunded my paypal transaction either. So I went ahead and filed a paypal dispute. I'll find out soon enough whats goin on.|
|03-31-2013 04:13 PM|
|SaidTheWhale||They haven't refunded my money yet. Haven't got any tracking info either. Did anyone actually receive a headset?|
|03-29-2013 12:47 AM|
|ferrit||It's been 5 days with no communication on behalf of the seller. Funny how they claim that they 1-2 business days to get to unprocessed orders and here I am 4 full business days later with not even a "Hey we screwed up" message.|
|03-27-2013 08:07 PM|
|xecutionkrk||they refunded my charge. :| waste of time|
|03-27-2013 06:09 PM|
|elusus||So i went ahead and emailed support and they told me that my order didn't go through. I paid via paypal. They told me that it will take up to 48 hours to receive the money back...|
|03-27-2013 12:24 PM|
|stook||Same issue - payment went through then they tried to say it was a hold on my bank and the order got canceled. Shady dealing, putting customers at risk with their credit card and getting publicity. We need to make it bad publicity and boycott. F them.|
|03-26-2013 10:25 PM|
Well, I ordered and got the embarrassing page.. Credit card was charged and I got the confirmation email..
But today they credited my card back.. Didn't say anything to me about it but it's looking like my headset isn't coming :-(
|03-26-2013 06:40 PM|
|WhatsYoFlava||Anyone get a shipment confirmation yet?|
|03-25-2013 06:47 PM|
|This thread has more than 15 replies. Click here to review the whole thread.|