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|Topic Review (Newest First)|
|04-05-2013 11:36 AM|
|gemini1||OK, I'm happy now... I ordered this on 3/24! The package showed up yesterday!|
|04-03-2013 12:19 PM|
|04-03-2013 09:10 AM|
Mine shows shipped too so I emailed for a tracking number.
"This is a special order coming from a third party vendor, the estimated delivery date is 4/24/2013
I apologize but at this moment there is no tracking number.
Thank you for choosing OfficeMax!!!"
|04-02-2013 11:51 PM|
|lambo47||I ordered it on 3/29, I called on 3/31 asking for a status update on my order and if there was any way that I could just pick it up in the store. The guy said that it was back ordered and that it could take as long as 4/30 for me to recieve it. On 4/1, I recieved the ooma in the mail. It was shipped on 3/29 but I recieved a notification that the item shipped on 4/2 even though it was delivered on 4/1. Its weird that the office max cs rep said that it was backordered and it would atleast 2 weeks to a month for me to recieve it when it was already shipped and was about to be delivered.|
|04-01-2013 11:13 PM|
|gemini1||I was almost ready to give up on my OOMA order with OfficeMax. However, when I checked my order status today it was listed as "Shipped"! I guess I'll wait another day or so to see if it actually shows up!|
|03-28-2013 08:49 PM|
|03-28-2013 01:30 PM|
The direction is clear. Ooma is doing anything they can to get rid of people that is not paying anything or make sure they pay something.
|03-28-2013 12:58 PM|
I am still using my basic Core Ooma device, it still works perfectly, and I pay nothing whatsoever in any kind of fees for unlimited calls to US and Canada. Sound quality is great!
If you can get a hold of the ORIGINAL Core device (they are still out there) or Core with Scout (kind of an extension of the unit) they are grandfathered in at NO FEES-EVER. I happen to have a brand new one, still shrinkwrapped, with the Core and Scout Device, and I have confirmed with Ooma that it will always be no fees. I don't know why I have it, just saw it on Ebay one day and bought it for $200, as others there were going for much more due to the no-fees thing. So. it sits in my closet.
Also, they have told me that if I ever want to "upgrade" to the Telo, my no fee deal will be transferrable to the Telo. No reason to do so in 4 years, as mine is working perfectly, as it always has.
|03-27-2013 01:51 PM|
Wow ! I had noticed that all of the new improvements were to the Telo and that they were pushing people into converting lately but I didn't know that they were now charging the fees ! Because of all of this I did pick up a Telo when Sears was closing them out a few weeks ago at $30.
Thanks for the clarification !
|03-27-2013 11:31 AM|
|03-27-2013 10:58 AM|
***** Since 2012, for new activations, no matter what kind of device, Ooma now requires monthly taxes and fees so ignore the "free" wording on the box. *****
For Ebay seller that want to make more money, we would assume they did enough research about this issue.
In additional, someone with the original Ooma Hub/Core that has no taxes/fee mentioned couple months ago, they received email from Ooma below. Sounds like if there is anything wrong with Ooma Hub/Core, they won't even answer customer call for this product.
As our first product, the Ooma Hub allowed us to launch and grow our unique vision of how phone service could be delivered over the Internet with high quality and advanced features. We are proud of the success it has enjoyed since Ooma made its debut.
Having launched our second generation product, the Ooma Telo, in 2009 with higher-performance and more advanced functionality, we have now made the decision to concentrate our activities on the Telo going forward. Your Hub will continue to function on the Ooma network and operate as before, but we will not be providing any future enhancements and will be limiting our customer support activities going forward.
As a Hub owner and one of our earliest customers, we’d like to thank you for your support with a special offer that will upgrade you to our latest technology. For a limited time, you can upgrade to an Ooma Telo for just $99.99, plus free shipping. If you need to replace an Ooma Scout device in your home, you can add an Ooma Linx device for just $30 more.
Take advantage of this limited time offer before Feb 15th to upgrade now and enjoy the newest technology by calling us at 1-866-452-6662. But don’t wait, this offer won’t last forever!
Until next time,
|03-27-2013 10:22 AM|
|MikeD03C||I have had Ooma for over a year and love it. I paid about $120 and about $4.50 in NC taxes a month. Very high voice quality. Folks comment that it sounds just like Cisco VoIP at the office. I had Vonage before which I had many more problems with and the taxes/fees were very high. I think the $10 Vonage plan has $8 in taxes/fees? Can't recommend Ooma enough.|
|03-27-2013 10:08 AM|
what I understood..
Customers who purchase the ooma Hub/Scout combination (also known as the Ooma Core), regardless of when it was purchased, will continue to receive service under the previous Terms and Conditions, which include NOT being subjected to pay the applicable taxes. Core customers will also get a maximum of 5,000 minutes calling per month within the U.S., voicemail, Caller-ID (With Name/Number), and Call Waiting (with Caller-ID) included as well as E911 services in the basic package.
|03-27-2013 09:54 AM|
|03-27-2013 09:36 AM|
|This thread has more than 15 replies. Click here to review the whole thread.|