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|Topic Review (Newest First)|
|07-24-2013 05:43 PM|
I confirm these guys are crooks, never got invoice for my 2nd order, they keep on claiming it is going to spam.
But the main thing is that they still charged me $30 for their crappy whatever membership, I have emails from me asking them to cancel it and from them confirming that it has been canceled. I sent them one last email today, if they dont refund by tomorrow, I am disputing. What a pain..
|07-23-2013 07:38 PM|
Everyone stays away from CostCaptain. Shopped with them twice. Very bad experience.
The first time they charged me upon order was placed and didn't ship until 2 months later; Second time they again charged me right after order was placed. Didn't ship anything after a month also and no notification or whatsoever. I contacted them and was informed that it's backordered with no est delivery. I asked the to refund me and they sent me an official refund confirmation. Again after another month, I checked my credit card and realized that they didn't actually issue any refund but just sent the "confirmation". Had to contact a few more times until I finally got my money back. Will never deal with them.
|07-23-2013 07:15 PM|
Could you please send me the invoices my orders" That why I got the response below and lost the rebates. I also was slam with the premier fee. Good deal it is just $60 loss.
|07-23-2013 06:50 PM|
CostCaptain Support Team - Kristi (CostCaptain.com)
Jun 19 09:52 am (EDT)
I have e-mailed an invoice over to you now.
Jun 18 10:23 pm (EDT)
On 2013-06-18 at 22:23:35,
The following information was submitted:
From Host: XXX.XXX.XXX.XXX
Name = Matt XXXXXXXXXX
submit_by = XXXXXXXXXX@yahoo.com
OrderNumber = XXXXXX
phone = XXXXXXXXXX
Subject = General Support
Question = Please email me a copy of the invoice for this order. I have an order confirmation page and tracking info, but was never given an actual invoice. Thanks!
|07-23-2013 05:03 PM|
As the phone number did not answer, would you post the text that you have written them to get the proper invoice.
|07-23-2013 04:52 PM|
|06-18-2013 10:14 PM|
|06-14-2013 07:58 PM|
|06-14-2013 07:38 PM|
|06-14-2013 07:29 PM|
|06-14-2013 07:17 PM|
|comeback||Anyone know how to get an invoice from them?|
|06-08-2013 12:05 AM|
(And yes, I think that the free shipping offer with this deal constitutes a deceptive practice. So, perhaps I should revise my "thumbs up" rating.)
|06-07-2013 11:25 PM|
Thanks in advance for the clarification.
Btw, I received my switch from TigerDirect today. It was drop shipped from MMA Labs in CA.
MMA Labs = eWiz.com/Superbiiz.com
|06-07-2013 11:17 PM|
The Premier Shipping trial membership was canceled at no cost to me by the Customer Service Representative.
(I was never charged for the membership, just enrolled without my knowledge. Had I not canceled enrollment, I probably would have been charged the $29 annual fee at the end of the 30-day trial period.)
|06-07-2013 10:16 PM|
What ended up happening with your enrollment in that shipping program? Were you credited or how did that work?
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