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|07-16-2014 08:28 AM|
|07-15-2014 02:24 PM|
funny COmcast cancellation call...
|07-14-2014 08:47 PM|
|07-14-2014 05:25 PM|
I suppose I could cancel, and re-sign up a family member as a new customer, if I wanted to get the faster Performance package at 25 Mbps for $29.99. But I'm not that interested in the hassle for the same price, since my current speeds are good enough for my needs.
I think I would be okay with even Comcast's slowest speed package. But is there anything cheaper than $29.99? I see some posts above with $20/mo but those required bundles.
|07-14-2014 05:25 PM|
|Superorb||I'm going overseas for 4 weeks and I'm just going to cancel my service altogether. I'll argue with them when I get back. I'm currently paying $70 for 20mb ripoff internet.|
|07-14-2014 03:33 PM|
|07-14-2014 03:23 PM|
Thanks everyone for the information.
Here is my experience for reference.
Existing customer, SF Bay Area, Internet only (no need for TV or Voice bundle).
I was most recently paying $29.99 for Performance Starter 6 Mbps.
Regular price jumps to $49.95, so I called 1-800-COMCAST, and asked to lower my bill.
First rep offered a "two to three year contract" where the first year is $29.99 but the rest is regular price. I said no, need cheaper option.
She then offered one year at $29.99, and I said ok.
She then transferred me to the "downgrade department", which confirmed extending my $29.99 promotion for another 12 months at 6 Mbps.
I asked if there was anything cheaper than $29.99 and was told no.
Do any of you have a lower price (for non-bundle Internet only) in SF Bay Area?
|07-11-2014 05:46 PM|
|schadenfreude||Are there any deals currently for the Chicagoland area? I'm cutting my uverse service because they refused to give me the promotion I've been getting for years.|
|06-21-2014 01:59 AM|
I capture the date and time on my phone, plus the number I'm dialing and the entire conversation. I think every comcast thread's first action should be to record the phone conversation. Should be some kind of sticky.
|06-20-2014 08:52 PM|
damn ,i just found out the rep lied to me and signed up for the performance starter package at 6 mbps for 25 dollars for 6 months.
|06-19-2014 08:01 PM|
|beefy6969||just called to sign up as a new customer. Told them i have TV service and right away, they gave me the $20 deal for 12mo. The rep even upgraded me to the Blast. I think its 50 mbps? I live in San Jose, CA|
|06-19-2014 03:57 PM|
|feliiiik||i just googled comcast customer service the number just pops up. its for the performance 25 mbps (which i only receive 7-8 mbps|
|06-19-2014 01:23 PM|
I've a feeling that it could be Economy (3MBPS).
Can u check ur speed at speedtest.net & tell me?
|06-19-2014 12:40 AM|
|06-18-2014 04:32 PM|
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