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|Topic Review (Newest First)|
|08-09-2014 07:07 PM|
|hantidam||Please add me to the list. (7/26/2014) I wanted to buy a solid state drive from Rakuten using new customer coupon, so I put my discover card numbers in. But somehow it didn't work. So I used my paypal account using a different credit card. I've got the item well, but.. (8/6/2014) yesterday my discover card was charged with $10 from zappos.com. I called zappos and they said someone tried to order something with my credit card. Very weird coincidence to the timing that I put card information in at Rakuten. Interestingly, I didn't order with that card. So I guess, just typing in those numbers is enough for the breach.|
|08-08-2014 05:00 PM|
|08-02-2014 11:22 AM|
|08-02-2014 10:13 AM|
|08-02-2014 10:03 AM|
|Slick101||Yikes, I recently made my first purchase from Rakuten. I used Paypal though, and my Rakuten password is unique. I will stay away from them from now on. I only found this thread because they sent me a $10 off $20 coupon I was about to use.|
|08-01-2014 07:47 AM|
Never having bought anything from Rakuten, forgive me if this is a dumb question...
I'm curious how a compromise at Rakuten compromised your accounts at other merchants? Is Rakuten a kind of marketplace portal where you first log into Rakuten and then create individual accounts at the various affiliate merchants that reside behind the portal?
Or are they simply extracting personal details from your Rakuten account and using social engineering at various other merchants to gain access to those accounts (not unlike the notorious itunes store hack from a year ago)?
|07-10-2014 02:35 PM|
|07-03-2014 10:23 AM|
stay away from rakuten!!!!
|07-03-2014 02:31 AM|
|spyderfang||I ordered the New Trent chargers on June 25th and received an email today from my bank stating that they felt as if my information was being compromised and is apparently disabling my current card/sending me another one in a week... my purchase at Rakuten was the last purchase I made with the card so I wouldn't be surprised if these two incidences were linked. What's weird is that I went through Paypal to pay for the purchase, not direct CC information. Strange. Either way, I'm definitely not buying from there again.|
|06-28-2014 01:48 PM|
Add me to the list. Ordered something from Rakuten on the June 7th. June 27th, got e-mail from Discover, card I used for the purchase thanking me for changing my e-mail. Could not log into the account. Called them up, they listed a number of transactions, only 2 of the 8 or 10 were mine.
They closed the account. I thought I was off the hook. But, not really. Got an e-mail today from Equifax, thanking me for ordering my free report. Went to the free annual report government site, and lo and behold, I can't order my reports anymore, because "I just ordered them"
Had to put a freeze an all my reports. Looks like this is going to be one big mess!
|04-28-2014 02:47 PM|
By Rakuten throwing away your points, it's punishing you for their lack of secure shopping procedures.
You're the 331st registered SlickDeals User to have their financial security compromised as a result of shopping at Rakuten.
|04-23-2014 11:11 AM|
|iampakky||Add me into the list. somebody hacked my account and made the change to the email address. I was notified by a CC company on a large transaction. I hate the way Rakuten addressed the issue. They shut down my account with some points leftover and simply told me to create a new one. Sorry but I would not shop here again.|
|03-06-2014 11:21 AM|
I hadn't purchased from Rakuten since it was called Buy.com and even then I think it was a couple orders until I purchased a harddrive last year with a coupon they had at the time. I promptly removed my CC info as soon as I heard about all of this happening which was a couple days after my order and was luckily not hit. I purchased my item from BuyDig through Rakuten.
What I thought was so weird was that they made people use their cc's to use coupons. I'm not sure if they're still doing that but after finding out about all the fraudulent charges that requirement did make it look like it was an inside job.
|03-06-2014 11:09 AM|
Since V.me admits to releasing credit card details to merchants upon request (or something like that, see their official statement), for those people in this thread who used V.me at Rakuten Shopping and had fraud attempts, did Rakuten Shopping representatives (or someone else) specifically request the credit card numbers from V.me? If so, then they (and their PC/network) should be thoroughly investigated.
I've not been posting the cautionary payment notes for Rakuten Shopping threads for quite some time as the frequency of reports seemed to significantly decline. It's possible too that it may be continuing, but at a reduced rate, and gone unreported. I send my sincere thanks to the posters who continue to draw attention to this cautionary thread even though they have often received criticism for doing so.
An ongoing cautionary reminder to others might go something like this...
Consider using more secure payment methods when making purchases at Rakuten Shopping.
330 SlickDeals Users have reported credit card fraud after making Rakuten Shopping purchases.
Fraud Thread: http://slickdeals.net/f/6018544-Rakuten-Buy-com-Fraudulent-Use-of-Credit-Card-Info-within-Company
|03-03-2014 12:17 AM|
|duvc2002||Is it safe to use paypal on rakuten?|
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