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|Topic Review (Newest First)|
|10-09-2013 01:27 PM|
|10-08-2013 04:34 AM|
you could try again and ask for a supervisor right away. Explain to them them that the cancellation has caused you a great deal of inconvenience. Also you are concerned by the content of the email because it contains false information about the computer coming with a pentium and ask is this really the image a great company like amazon wants to project?
|10-07-2013 06:17 PM|
|10-07-2013 06:03 PM|
Doesn't sound like you are being treated like a valued customer. did you ask to speak to a supervisor?
|10-07-2013 01:19 PM|
|Afghan||I am not wasting time for $15/$20, screw that|
|10-06-2013 05:17 PM|
|phantaci||spoke to 2 CSRs. no credit. Should i keep trying?|
|10-04-2013 03:33 PM|
|10-04-2013 02:48 PM|
Lucky. Just chatted and they only offered me $15. Probably should have called instead. Oh well, better than nothing.
|10-04-2013 08:17 AM|
|edcantu9||I got a $50 credit for my cancellation.|
|10-04-2013 05:24 AM|
|10-03-2013 07:04 PM|
So the Dell inspirion 660s i5 that I was offered for same price is shipping to me. Earlier it was showing shipping expected in 4-5 weeks now all of a sudden they shipped it before even I could make up mind to return/cancel order.
Anyone want Dell inspirion 660s for $400 ping me You'll have to bear shipping though.
|10-03-2013 02:58 PM|
|CherryCokeSD||got the sad email|
|10-03-2013 02:44 PM|
|10-03-2013 08:14 AM|
After Amazon switched the description to a crappy Pentium, and then pulled the page entirely...and before they cancelled my order, I chatted with an Amazon rep. I asked him point blank the following:
Me: So you are telling me that I bought an H530s 57321111 Desktop i5 4440 processor, and that is what I will receive?
CSA: Yes, you are right.
I emailed the transcript to Amazon. Don't expect it will amount to much, but we'll see...
After only a couple hours, I got an email back from Amazon with an apology and a $30 credit to my account. Not what I was hoping for, but pretty much what I expected.
|10-03-2013 08:02 AM|
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