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-   -   Toys R Us has "Gears of War Best of Action Figures" 3 pack of figures for $15.99 Reg $69.99-Shoprunner eligible (http://slickdeals.net/f/5597092-toys-r-us-has-gears-of-war-best-of-action-figures-3-pack-of-figures-for-15-99-reg-69-99-shoprunner-eligible)

crissyb9502 11-27-2012 07:09 PM

Toys R Us has "Gears of War Best of Action Figures" 3 pack of figures for $15.99 Reg $69.99-Shoprunner eligible
 
1 Attachment(s)
Toys R Us has a 3 pack of Gears of War Action Figures on sale for $15.99 Reg. $69.99!


Product Description
This special edition bonus series of Gears of War Best of Action Figure includes variations on some of the most popular characters never offered before. The Golden COG Soldier features the special gold deco helmet and golden versions of both versions of the Lancer rifle. The new Theron Sentinels feature new helmets and are wearing the classic red armor as seen throughout the Gears of War series of games. The Therons each include the Torquebow weapon. Figures stand nearly 7 inches tall and are fully poseable.

This is eligible for free shipping with Shoprunner

http://www.toysrus.com/product/in...d=16403736

Discombobulated 11-27-2012 07:09 PM

Gears of War: 7" Action Figures: Golden COG Soldier, Theron Sentinel v.2, Theron Sentinel v.3 $16 + Free In-Store Pickup
 
1 Attachment(s)
Toys R Us has Gears of War: 3 Pack 7" Action Figures on sale for $15.99. Select in-store pickup to save on shipping. Please refer to forum thread for additional details. Thanks crissyb9502

Note, items may vary depending on location

Includes
  • 7" Golden COG Soldier Action Figure
  • 7" Theron Sentinel v.2 Action Figure
  • 7" Theron Sentinel v.3 Action Figure

wikipost 11-27-2012 07:09 PM

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According to Posts this is for only one figure, not 3, and is an error on part of Toys R Us. Still waiting for confirmation by members who have picked up their order.

I picked it up and can confirm it is one figure. Plus, TRU doesn't have their site-to-store working smoothly so pick-up time + return time ended up at about 35 minutes of my life that I'll never get back. Also, although the guy working at TRU swore up and down that I read the item wrong it shows a regular price of $69.99 which is waaaaayyy more than 1 GOW figure would ever cost.

TRU FAIL!



I picked up the item today and it is only 1 figure. I did checked with the store associate and they couldn't help me other than saying "SORRY". For pic, see here http://tinypic.com/r/1zezfuq/6

cheapowest 11-27-2012 07:33 PM

how is this a 3 pack? there is no mention of such a thing.

Pimp8o5 11-27-2012 07:38 PM

is it a good deal for a 3 pack? how much do these usually go for anyways?

Boss 11-27-2012 07:57 PM

What does this usually sell for?

krayzie 11-27-2012 07:58 PM

Usually these type of figures are $16 a piece. I am tempted to order this but I have no idea wtf i would do with it.

crissyb9502 11-27-2012 08:16 PM

Quote:

Originally Posted by Boss (Post 55424484)
What does this usually sell for?

Toysrus is saying $69.99, but they are always WAY higher than normal. I checked at EBay & the cheapest set listed is going for $54.99 - for this exact set.

tokeniso 11-27-2012 08:27 PM

Thanks OP great deal repped

6 left in stock
get in fast or they are gone soon

halokiti 11-27-2012 08:43 PM

I think they are all gone. Oh you guys.

lostdecoy 11-27-2012 08:48 PM

Sold out onlne but in stock for in store pickup at one store near me!

z(+)diac 11-27-2012 09:03 PM

Even hotter with Groupon's $10 for $20 deal - http://slickdeals.net/f/5594062-Groupon-10-for-20-at-Toys-R-Us-TRU-11-27-12-deal

toiletpaper 11-27-2012 09:08 PM

Thanks, they look very nice. Sold out online, but i ordered for in store pickup.

BuffaloBillius 11-27-2012 09:24 PM

Thanks OP. Had a few $20 TRU gift cards still left from last years groupon deal that was burning a hole in my pocket

xenopain 11-27-2012 09:36 PM

I don't know how this will work online, but I bought 1 with ship to store option and it was for 1 figure. Also someone tweeted this page to NECA and they confirmed that it is the usual price for 1 and not for 3.

donmagicricky 11-27-2012 09:46 PM

I might be wrong. I ordered 2 in store pick up,

donmagicricky 11-27-2012 09:49 PM

http://necaonline.com/36679/licen...ssortment/

Not a 3 pack...

tokeniso 11-27-2012 09:58 PM

Quote:

Originally Posted by donmagicricky (Post 55428332)

The listed Neca Manufacturer #: 52223 under additional info on TRS is for a special edition new release

3 PACK
Not a single

(This is likely the unspoken slickdeals "2 words" that I hope is honored and not canceled)

http://www.archonia.com/comicshop...+set+of+3/

As described in above link for NECA52223

This special edition bonus series of Gears of War includes variations on some of the most popular characters never offered before. The Golden COG Soldier features the special gold deco helmet and golden versions of both versions of the Lancer rifle. The new Theron Sentinels feature new helmets and are wearing the classic red armor as seen throughout the Gears of War series of games. The Therons each include the Torquebow weapon. Figures stand nearly 7" tall and are fully pose-able.
Set contains:
* Gears of War - 7" Action Figure - Theron Sentinel v.2
* Gears of War - 7" Action Figure - Theron Sentinel v.3
* Gears of War - 7" Action Figure - Golden COG Soldier

Rescue323 11-27-2012 10:00 PM

Quote:

Originally Posted by donmagicricky (Post 55428332)

I think its definitely the three pack, im not completely sure, but almost positive because if you take a look at the original price on the TRU page it says 69.99 and its crossed out. These figures alone are usually $17 or so, im just glad i was able to get one for in store pick-up. :bounce:

cheapowest 11-27-2012 10:01 PM

did anyone get store pickup notice and pick them up yet to determine who wins? single pack or 3 pack?

rally5 11-27-2012 10:02 PM

Quote:

Originally Posted by donmagicricky (Post 55428332)

Read product description.

Product Description
This special edition bonus series of Gears of War Best of Action Figure includes variations on some of the most popular characters never offered before. The Golden COG Soldier features the special gold deco helmet and golden versions of both versions of the Lancer rifle. The new Theron Sentinels feature new helmets and are wearing the classic red armor as seen throughout the Gears of War series of games. The Therons each include the Torquebow weapon. Figures stand nearly 7 inches tall and are fully poseable.

donmagicricky 11-27-2012 10:03 PM

Yeah I ordered 2 in case it is the 3 pack. I hope it is. These are sweet looking, but I've never seen a NECA 3 pack. TRU sometimes makes price mistakes and doesn't fix them just makes them look like a sale. Take a look at the Mega Bloks Rhino... originally priced at 149 when MSRP was 89.99

Rescue323 11-27-2012 10:04 PM

Quote:

Originally Posted by cheapowest (Post 55428710)
did anyone get store pickup notice and pick them up yet to determine who wins? single pack or 3 pack?

:starwars:

donmagicricky 11-27-2012 10:04 PM

Well it's a series, and there are 3 figures in the series, I do believe they are single packed and TRU just put a picture of all 3. They do that sometimes with figure cases. Like I said, hope I'm wrong.

Quote:

Originally Posted by tokeniso (Post 55428540)
The listed Neca Manufacturer #: 52223 under additional info on TRS is for a special edition new release

3 PACK
Not a single

(This is likely the unspoken slickdeals "2 words" that I hope is honored and not canceled)

http://www.archonia.com/comicshop...+set+of+3/

As described in above link for NECA52223

This special edition bonus series of Gears of War includes variations on some of the most popular characters never offered before. The Golden COG Soldier features the special gold deco helmet and golden versions of both versions of the Lancer rifle. The new Theron Sentinels feature new helmets and are wearing the classic red armor as seen throughout the Gears of War series of games. The Therons each include the Torquebow weapon. Figures stand nearly 7" tall and are fully pose-able.
Set contains:
* Gears of War - 7" Action Figure - Theron Sentinel v.2
* Gears of War - 7" Action Figure - Theron Sentinel v.3
* Gears of War - 7" Action Figure - Golden COG Soldier

Didn't read this. Fingers are crossed. :bounce:

T1NY 11-27-2012 10:07 PM

I love Gears, I would love to get this but damn money is tight.

Rescue323 11-27-2012 10:13 PM

toys r us always has awesome deals (if you catch them), last good deal was my turtle beach headset.

ats 11-27-2012 10:19 PM

Quote:

Originally Posted by donmagicricky (Post 55428332)

I don't get it, how does this prove it is not a 3 pack?

peppermint 11-27-2012 10:22 PM

why is this plastic so expensive?

ats 11-27-2012 10:31 PM

Quote:

Originally Posted by peppermint (Post 55429826)
why is this plastic so expensive?

because it is molded into something cool?

Mr.Ritz 11-27-2012 10:44 PM

Should I feel like a dbag buying them all out at my store?

dealseekerfrom 11-27-2012 10:48 PM

Quote:

Originally Posted by Mr.Ritz (Post 55430294)
Should I feel like a dbag buying them all out at my store?

no hurry before someone else does

Mr.Ritz 11-27-2012 10:52 PM

did 4.. prob clear them out if this proves to be 3 pack

peppermint 11-27-2012 11:04 PM

Quote:

Originally Posted by ats (Post 55430018)
because it is molded into something cool?

it takes may be 50c to make.. thats just crazy

Mr.Ritz 11-27-2012 11:06 PM

Quote:

Originally Posted by peppermint (Post 55431160)
it takes may be 50c to make.. thats just crazy

more to it than that

ats 11-27-2012 11:38 PM

Quote:

Originally Posted by peppermint (Post 55431160)
it takes may be 50c to make.. thats just crazy

then you should make some and sell them :)

xenopain 11-27-2012 11:58 PM

Quote:

Originally Posted by cheapowest (Post 55428710)
did anyone get store pickup notice and pick them up yet to determine who wins? single pack or 3 pack?

See my comment on the first page. This price has been there since last wednesday and someone tweeted it to NECA's twitter account as well. They confirmed/mentioned that is a regular price for a single one, and suggested it is probably single.

I ordered one for in store pick up, as I wanted to get one anyway. It turned out to be a single one. The description on that page has no reference to it being a triple back or the sort, it is just the picture that is wrong. The product dimension on the specs tab also suggest that it is for a single pack (Product Dimensions(in inches)12.2 x 6.0 x 3.0)

blud7027 11-28-2012 12:16 AM

Quote:

Originally Posted by xenopain (Post 55431974)
See my comment on the first page. This price has been there since last wednesday and someone tweeted it to NECA's twitter account as well. They confirmed/mentioned that is a regular price for a single one, and suggested it is probably single.

I ordered one for in store pick up, as I wanted to get one anyway. It turned out to be a single one. The description on that page has no reference to it being a triple back or the sort, it is just the picture that is wrong. The product dimension on the specs tab also suggest that it is for a single pack (Product Dimensions(in inches)12.2 x 6.0 x 3.0)

picked it up today and its just one?

xenopain 11-28-2012 12:25 AM

Quote:

Originally Posted by blud7027 (Post 55432306)
picked it up today and its just one?

The price has been like that since last week, I got it on Wednesday last week.

There is still a chance that someone will get lucky and local store will give a 3-piece box, if they have any. I did not see any 3-pack in the local toys'r'us.

blud7027 11-28-2012 12:26 AM

let you know tomorrow . thanks

smilesnxtc 11-28-2012 12:46 AM

The closest I could find online buyable now in a 3 pack is from this non-English site http://www.skynet-shop.com/descpr...4482522233 for about $63. Other places had a 14 pack for $339...

So basically we are buying a GIFT CARD that only applies to one of three figures? How the frick does that make any sense? So for those who picked it up, did you choose, or they just handed you one?

Also...
For in-store pickup and with stock varying by ZIP code, Toys "R" Us offers the Gears of War Best of Action Figures 3-Pack for $15.99. That's $54 off and the lowest total price we could find for this set. Sales tax is added where applicable. This set of 7", fully poseable action figures includes the Golden COG Soldier and two Theron Sentinels.
Brand: NECA Toys
Model Number: 52223
http://dealnews.com/Gears-of-War-...41297.html
At least DealNews got the wording right even if it is wrong...

Mr.Ritz 11-28-2012 12:46 AM

awwww

Binar 11-28-2012 01:05 AM

Quote:

Originally Posted by xenopain (Post 55432414)
The price has been like that since last week, I got it on Wednesday last week.

There is still a chance that someone will get lucky and local store will give a 3-piece box, if they have any. I did not see any 3-pack in the local toys'r'us.

if you got it what UPC is on the box?if you have a dif upc than 634482522233 you got screwed by TRU.

xenopain 11-28-2012 01:12 AM

Quote:

Originally Posted by Binar (Post 55433746)
if you got it what UPC is on the box?if you have a dif upc than 634482522233 you got screwed by TRU.

Already threw away the package. I am not sure I would say screwed up for paying regular price for something I bought.

There is no 3-pack for this, the only reason they are dumped together is that NECA released 3 figures exclusively for toys'r'us individually packaged (http://necaonline.com/36679/licen...ssortment/).

Toys'r'us did a pretty bad job of putting up the product on their page with some sloppy copy paste. Only argument you can have when you go to toys'r'us is that product page was misleading, and cancel your order.

Mr.Ritz 11-28-2012 01:17 AM

:c


///

Binar 11-28-2012 01:21 AM

Quote:

Originally Posted by xenopain (Post 55434066)
Already threw away the package. I am not sure I would say screwed up for paying regular price for something I bought.

There is no 3-pack for this, the only reason they are dumped together is that NECA released 3 figures exclusively for toys'r'us individually packaged (http://necaonline.com/36679/licen...ssortment/).

Toys'r'us did a pretty bad job of putting up the product on their page with some sloppy copy paste. Only argument you can have when you go to toys'r'us is that product page was misleading, and cancel your order.

ya, I worded my post wrong. If you collect these I guess is a good buy but for reselling if all you get is one toy is not a good deal. And I'm sure this is a typo..They don't even show on NECA web page...and they are showing everything they ever produced , active or discontinued products...

xenopain 11-28-2012 01:26 AM

Quote:

Originally Posted by Binar (Post 55434148)
ya, I worded my post wrong. If you collect these I guess is a good buy but for reselling if all you get is one toy is not a good deal. And I'm sure this is a typo..They don't even show on NECA web page...and they are showing everything they ever produced , active or discontinued products...

As I said someone might get lucky and convince some store employee give 3 of them ;) So yeah - UPC is probably for one of the figures and that is probably what I got.(I am not happy that I already threw the package away - I would be able to confirm.).

Yeah I wanted to buy one, and it also gave me a good reason to go to Toys'r'us and look at other exclusive figures from NECA.

These might have a resale value internationally - but doubt they will be in limited quantity in the U.S like some of their other products.

blud7027 11-28-2012 03:24 AM

i guess its only one figure
http://forums.epicgames.com/threa...le-Kind-of

Kryspie 11-28-2012 04:25 AM

LOL alot of hoarders got burned on this one....serves em right as they probably didnt even have any interest in these toys before they saw the mark up value.....

Slickd3aler 11-28-2012 04:30 AM

Quote:

Originally Posted by Kryspie (Post 55436260)
LOL alot of hoarders got burned on this one....serves em right as they probably didnt even have any interest in these toys before they saw the mark up value.....

Agreed! Just like with the Wii U consoles people are having to return because they aren't selling like they thought :lol:

applesource 11-28-2012 06:55 AM

thanks!! just got 1 in Allen TX for store pickup. thanks for the awesome find

jtberr 11-28-2012 06:58 AM

Just got 1 for store pickup. Thank You OP!!!!!!

applesource 11-28-2012 07:02 AM

..after reading the other postings, etc...ill let you know if its a single figure or a 3 pack like I was misled to believe by the TRU webpage

canonikon 11-28-2012 07:05 AM

Everyone selling this on ebay for $80, too bad none available around me otherwise I would've bought 10.

nero3232 11-28-2012 07:13 AM

I placed an order for 3 of the 3 packs last night after 11 pm central.
Just got a message left on the answering machine from TRU asking which three figures I would like and to give them a call back.

I am going to call them back and ask for the figures that were normally priced at $69.99 and are now marked down to $16.99.

lilmotto 11-28-2012 07:15 AM

Available to ship again.

nerofive5 11-28-2012 07:45 AM

Any one pick up their orders yet?

nero3232 11-28-2012 08:07 AM

OK, starting to get pissed. TRU store phone has been busy since I last posted.
I have been also searching the web, and found a forum that is stating that these orders are for ONE SINGLE FIGURE, and not the set, as pictorially advertised (and equally list priced to imply) on the Toys R Us website.

Link to Epic Games forum: http://forums.epicgames.com/threa...le-Kind-of

Now, my question is, if TRU knew that they had problems then (11/20/2012) with a smaller amount of people ordering and expecting 3 figures per order, why would they not have changed, notified, or altered their website to reflect that this is for a single (imaginary list price of $70 retail) action figure, before it hit a national "deals" website (Slickdeals)?

In the time it has taken me to write this, I have yet to get ahold of the local TRU about my order.:woot2:

cp59 11-28-2012 08:14 AM

Quote:

Originally Posted by Kryspie (Post 55436260)
LOL alot of hoarders got burned on this one....serves em right as they probably didnt even have any interest in these toys before they saw the mark up value.....

How do you get burned? It's called cancel order.

Aereon 11-28-2012 08:43 AM

Deal is for one figure. Just put these out on the shelf this morning

Jbrizzel 11-28-2012 08:48 AM

I ordered x10 of these on the Nov. 26th on toysrus.com
I used the promotional that toyrus had going on if you
spend over $150 with your master card, you get $25
off your order at checkout. So I got these @ $13.49
a piece. I also used my shop runner free 2 day
shipping account. So far I only got the Theron
Sentinels, they are 2 different versions. v.2 and v.3
I haven't gotten any of the Golden Carmine COG
Soldier's as of yet, so i should be getting more in
today via UPS.

Item Sub-Total: $134.90
Shipping: $0.00
Sales Tax: $8.09
Total: $142.99

Menagerie 11-28-2012 09:28 AM

TRU cancelled my order: We are contacting you because the Store Pickup item(s) in your order #xxx have not been picked up.

Order Date: 11/28/12


:thumbdow:

Kryspie 11-28-2012 09:33 AM

Quote:

Originally Posted by cp59 (Post 55442568)
How do you get burned? It's called cancel order.


I doubt many people did that before the order shipped because they didnt even know it would ship with one, the whole first page of this thread are posters trying to figure out if its legit......

jtberr 11-28-2012 10:07 AM

This is for 1 figure. Dammit just wasted an hour & frustration in TRU to find out its only 1 figure. And they just randomly chose 1 of the 3 to give me.

tibasnatch 11-28-2012 10:26 AM

why cant these companies do their damn jobs right...gotta cancel all these orders now.

IronClaw 11-28-2012 10:32 AM

Well, I just showed them the website and the guy that does the store pickups just gave me all 3, put them in a bag and said have a nice holiday. I got all 3 for $15.99. I think if it's confusing for the employee as well, he took what he saw as being correct. I applaud the first good customer experience I've seen from Toys R Us in a while.

I said that it was obvious from the $69.99 list price and the description talking about all three, that it was designed to be a set. He agreed.

BootlegZani 11-28-2012 10:36 AM

Quote:

Originally Posted by IronClaw (Post 55448018)
Well, I just showed them the website and the guy that does the store pickups just gave me all 3, put them in a bag and said have a nice holiday. I got all 3 for $15.99. I think if it's confusing for the employee as well, he took what he saw as being correct. I applaud the first good customer experience I've seen from Toys R Us in a while.

I said that it was obvious from the $69.99 list price and the description talking about all three, that it was designed to be a set. He agreed.

Nice.

donmagicricky 11-28-2012 10:40 AM

My Toys R Us hates me so they won't be nice about it. :(

xenopain 11-28-2012 11:01 AM

Quote:

Originally Posted by IronClaw (Post 55448018)
Well, I just showed them the website and the guy that does the store pickups just gave me all 3, put them in a bag and said have a nice holiday. I got all 3 for $15.99. I think if it's confusing for the employee as well, he took what he saw as being correct. I applaud the first good customer experience I've seen from Toys R Us in a while.

I said that it was obvious from the $69.99 list price and the description talking about all three, that it was designed to be a set. He agreed.

I said someone would get lucky, :) And you can see other comments where more people did not. Anyway nice :)

smilesnxtc 11-28-2012 11:12 AM

For those who are doing store pickup like me, after 5 days it will auto cancel, no harm no foul. I talked to CS about it and they confirmed the auto cancel. They also said "Ya it shows three but you only get one, that's weird." I told him someone should take the picture of 3 down because it's misleading.

Well played online marketing team!

Mr.Ritz 11-28-2012 11:47 AM

So you have to hassle them for 3?

The_Donster 11-28-2012 12:27 PM

Quote:

Originally Posted by IronClaw (Post 55448018)
Well, I just showed them the website and the guy that does the store pickups just gave me all 3, put them in a bag and said have a nice holiday. I got all 3 for $15.99. I think if it's confusing for the employee as well, he took what he saw as being correct. I applaud the first good customer experience I've seen from Toys R Us in a while.

I said that it was obvious from the $69.99 list price and the description talking about all three, that it was designed to be a set. He agreed.

Kind of late to the party, but can confirm a few things. It isn't a 3 pack. It has been ages since NECA has done a boxed set. It is supposed to be for the 3 figures(Best of Gears of War) pictured and not per figure. If you notice in the link, it shows the original price point value is $69.99. If it were per figure, they would be listed individually, like the other Gears figures. Now that being said, I ordered 4 sets of 3 and received 4 figures yesterday when my box arrived. Add insult to injury, only 1 figure was the correct one. I received 2 Cole's, 1 Marcus and 1 of the Best of Theron Guards. I spent a hour on hold and another half hour straightening this out. Hopefully I receive the correct merchandise this time. I'd definitely recommend if they have these 3 figures in your store to have the store price match the website. I bought 4 sets because these are great army builders and price. BTW, does anyone have the UPC/Barcode? I'm really hoping that TRU.com doesn't let me down, but need to make sure I can find this locally if they screw it up again.

wickedmenace 11-28-2012 12:32 PM

Same in Fresno Ca. I went there waited over an hour for them to pull my order. They told me that it was for one action figure so i asked if there is 3 different ones why did they give me 2 of the same character since I only ordered 2. I then pointed out that the list price was also misleading at 69.99. in the end I returned them and I had to fight to not get store credit. They said they didnt know how to refund paypal.

Mr.Ritz 11-28-2012 12:37 PM

lol so toys r us doesn't even know what the hell they posted for sell.

stiller_online 11-28-2012 12:38 PM

Just received mine. I ordered THREE alleged "3-packs"... I received 2 Golden Cogs and one Elite Theron. You WILL NOT receive a 3-pack. Damn. I figured it was too good to be true. The lined out $69.99 is incredibly misleading.

Mr.Ritz 11-28-2012 12:57 PM

So on top of not being a 3 pack they just give you random action figures??

tibasnatch 11-28-2012 02:02 PM

this really sucks. I got excited last night and bought out all stores that had them around me..4 stores which was like 22 units total....paid with credit card so will just let them auto cancel when I dont pick up. Oh well!

Mr.Ritz 11-28-2012 02:04 PM

Quote:

Originally Posted by tibasnatch (Post 55456862)
this really sucks. I got excited last night and bought out all stores that had them around me..4 stores which was like 22 units total....paid with credit card so will just let them auto cancel when I dont pick up. Oh well!

HAHAHAA all stores..


Why don't you try to hassle one for some?

The only thing stopping me from trying to hustle a store for 3 is that one guy who said he messed with them for an hour. Then had them try to take store credit instead of a refund.

tibasnatch 11-28-2012 02:37 PM

well i ordered 6 from one store....so they would have to give me 18...lol not even gonna try...no big deal

donmagicricky 11-28-2012 02:43 PM

I got two. Not to resell. I have no sympathy for resellers.

KennyR 11-28-2012 02:51 PM

Picked mine up today. Just 1 :(

I mean, it wasn't a horrible price compared to normally:
http://www.amazon.com/Gears-War-T...B001BIFGNG

But, I did send customer service a very detailed (and slightly threatening) email regarding how misleading the product page was.

RamboDeals 11-28-2012 03:22 PM

my cousin's would love these

Mr.Ritz 11-28-2012 03:26 PM

Quote:

Originally Posted by donmagicricky (Post 55458412)
I got two. Not to resell. I have no sympathy for resellers.

Love you too <3

Mr.Ritz 11-28-2012 03:30 PM

Looks like a ton already pop up on ebay

Binar 11-28-2012 03:32 PM

Quote:

Originally Posted by donmagicricky (Post 55458412)
I got two. Not to resell. I have no sympathy for resellers.

TRU is a reseller too.... use your common sense

donmagicricky 11-28-2012 03:34 PM

Quote:

Originally Posted by Binar (Post 55459986)
TRU is a reseller too.... use your common sense

Of course they are. Obviously not what I meant. I have no sympathy for TRU either. :bounce:

DR_Crack 11-28-2012 03:39 PM

Quote:

Originally Posted by donmagicricky (Post 55460034)
Of course they are. Obviously not what I meant. I have no sympathy for TRU either. :bounce:

For once I agree with this thinking (although I resell on eBay, Doh!). I want to buy my items direct from China/ Taiwan/ Japan, etc. Think of the savings, you would spend a third or less of what they make you pay in the store. Say good buy to quick exchanges though! :D

Mr.Ritz 11-28-2012 03:43 PM

So I order mine last night and it is still not ready for pick up :/

aznchris99 11-28-2012 04:13 PM

Nice!!

Renagade7 11-28-2012 04:19 PM

hmm my store pickup got cancelled, oh well..

shark_37663 11-28-2012 06:25 PM

:confused:I ordered one this am and received email to pick up in store. I had no idea I would be getting just 1 figure. The sales guy said he did not know anything and I needed to call 1-800 number. That was a joke. I fixed dinner and cleaned up the dishes, about 1 1/2 hrs. I just left the phone in the dock on speaker. Talked to 1 lady that said she would help and took information, gave me a reference number and sent me to another lady that hung up on me. Called back got Kelly and (he or she) tried to convince me that the web site was accurate, but you only get one of the three listed. I asked her for 69.00 original price, you get one. Yes, that is correct, they are very special. I asked for her manager and after music for 35 min, I hung up. Dishes were done. TRU definitely needs to find some intelligent employees.

Mr.Ritz 11-28-2012 10:06 PM

Quote:

Originally Posted by Renagade7 (Post 55461672)
hmm my store pickup got cancelled, oh well..

My status isn't updating either :/

Thinking about going to the store with the order number...

z(+)diac 11-29-2012 07:47 AM

Quote:

Originally Posted by nero3232 (Post 55442302)
Now, my question is, if TRU knew that they had problems then (11/20/2012) with a smaller amount of people ordering and expecting 3 figures per order, why would they not have changed, notified, or altered their website to reflect that this is for a single (imaginary list price of $70 retail) action figure, before it hit a national "deals" website (Slickdeals)?

In the time it has taken me to write this, I have yet to get ahold of the local TRU about my order.:woot2:


It's because it's TRU. I've never seen a company run it's online operations like it does its stores. Honestly I cringe every time I have to walk through the cheap plastic battlefield that is TRU.

Mr.Ritz 11-29-2012 11:10 AM

lol my order still is just frozen

humblepie 11-29-2012 11:12 AM

order cancelled finally for this :(

The_Donster 11-29-2012 11:40 AM

Well if it is any consolation it looks like TRU.com messed up again and I'm receiving a QTY of 4 instead of 4 sets of 3(12 figures total). I'm currently on the phone with them and the CSR is researching it. Listen, I can understand if it is a typo and it is per, but if that is the case give folks the option of picking which figure they receive. I'm actually debating on if I'm going to take this into a store or not? Have to take my wife and son to get haircuts, but might go to store once I get home. Ridiculous that the warehouse can't get their $#!% together when fulfilling the orders. I really feel sorry for the stores. They are the one's selling at a loss because of it.

wickedmenace 11-29-2012 01:41 PM

To be fair it never calls it a 3 pack. The only misleading part is the list price of 69.99. I went in yesterday and received two figures they were the same when I thought I would get to 3 packs. I argued and the manager was not going to budge. I have looked up other figures to see how they are listed and when it comes with multiple figures it say 2 pack or 3 pack.

Oh also they were on clearance for 14.39 per figure in Fresno ca.

lilmotto 11-29-2012 02:00 PM

Quote:

Originally Posted by wickedmenace (Post 55498900)
To be fair it never calls it a 3 pack. The only misleading part is the list price of 69.99. I went in yesterday and received two figures they were the same when I thought I would get to 3 packs. I argued and the manager was not going to budge. I have looked up other figures to see how they are listed and when it comes with multiple figures it say 2 pack or 3 pack.

Oh also they were on clearance for 14.39 per figure in Fresno ca.


I believe the title says FigureS so that would imply more than one.

Jbrizzel 11-29-2012 02:05 PM

Quote:

Originally Posted by lilmotto (Post 55499650)
I believe the title says FigureS so that would imply more than one.

Exactly, I even called in and talked to 6 DIFFERENT PEOPLE
on the phone before I made my purchase of x10 and ALL 6 of
them said that it is a pack of 3.

Mr.Ritz 11-29-2012 08:49 PM

So after a day I got an in store pick up email..

Even if it isn't a 3 pack isn't the Golden COG worth 30 bucks on ebay?

gameongreggy 11-30-2012 05:29 AM

Got mine, I argued, because they only had the 1 Gold Cog Soldier away and the staff were looking for a boxed set. Arguing they couldn't give me three for 15.99 I argued and said you have to give me what the website says, at least give me two, otherwise I'm cancelling the order and contacting HQ. So I got the Gold Cog and Theron v2, worked for me, just required being a bit of a jerk, but I'll never see them again, so whatev I guess. Fight for what you want.

BulletSponge 11-30-2012 08:27 AM

I got my two "SETS" yesterday... Wouldn't you know TRU considers a set "INDIVIDUAL" figures?

I'll try what GameOnGreggy did to try and get them to honor at least PART of their screwup.

Jbrizzel 11-30-2012 09:20 AM

Quote:

Originally Posted by Mr.Ritz (Post 55511950)
So after a day I got an in store pick up email..

Even if it isn't a 3 pack isn't the Golden COG worth 30 bucks on ebay?


This sold last week, look @ how much it went for lol


http://www.ebay.com/itm/200850912...1438.l2649

The_Donster 11-30-2012 12:06 PM

Like most, I've spoken to too many folks the past week. I'm actually waiting on a call from a manager from TRU.com corporate. The last person was a supervisor that felt more like a CSR. Whether it is a typo or not, it is advertising 3 figures for $15.99 and these are sold individually and not part of a boxed set. NECA hasn't done a boxed set since Delta Squad [toydealer.de](TRU exclusive) and the last multipack they did was Kim vs General RAAM [actionfigurepics.com](Specialty/LCBS Stores). Other than it picturing 3 figures I can't understand why TRU(or anyone else) keeps thinking this boxed set? I'm not sure how many of you actually collect this line, but I follow it pretty closely. It is one of the last lines that is actually worth its cost. Anyway, I'd definitely recommend using the store pick up and pushing the issue when you go to pick it up. Dealing with the site is a headache at this point. Received a set and an extra COG soldier. Making it 4 figures instead of 12 figures, since I ordered 4 sets and not 1 figure. Something I can't seem to get through their thick skulls is if it was individual figures they would either be sold separately or give you the pick a figure option. I'd like to go to the local store, but need to take our son to see Santa. Spent the better part of the morning on the phone arguing this point with TRU:vomit:

Mr.Ritz 11-30-2012 01:46 PM

Quote:

Originally Posted by Jbrizzel (Post 55529574)

This sold last week, look @ how much it went for lol


http://www.ebay.com/itm/200850912...1438.l2649

wish i would have got mine this morning... Wont be able to pick up until sunday and i bet they give me all worthless figures..

Says they are ready for pick up and it took them forever to have ready for store pick up.. How long do they hold order for 5 days right?

Jbrizzel 11-30-2012 03:14 PM

Quote:

Originally Posted by Mr.Ritz (Post 55541056)
wish i would have got mine this morning... Wont be able to pick up until sunday and i bet they give me all worthless figures..

Says they are ready for pick up and it took them forever to have ready for store pick up.. How long do they hold order for 5 days right?

I sent my order on Monday and got all my orders on Thursday using 2 Day shoprunner. I ordered x10 of these and only got 1 Golden Carmine out of all my orders...

The_Donster 12-01-2012 02:10 AM

Quote:

Originally Posted by Jbrizzel (Post 55543932)
I sent my order on Monday and got all my orders on Thursday using 2 Day shoprunner. I ordered x10 of these and only got 1 Golden Carmine out of all my orders...

Do you mean the COG Soldier variant and did you receive 10 figures or 30? I was supposed to get a phone call from a manager from corporate, but that didn't happen. I'll give them till Monday and call back on Tuesday. Kind of a pisser and I'm almost ready to head to my local TRU that supposedly has these in stock and have them price match the site and return the figures I received for a refund.

Jbrizzel 12-01-2012 04:14 AM

Quote:

Originally Posted by The_Donster (Post 55560110)
Do you mean the COG Soldier variant and did you receive 10 figures or 30? I was supposed to get a phone call from a manager from corporate, but that didn't happen. I'll give them till Monday and call back on Tuesday. Kind of a pisser and I'm almost ready to head to my local TRU that supposedly has these in stock and have them price match the site and return the figures I received for a refund.

I only received x10 figures.

Mr.Ritz 12-01-2012 09:23 AM

well ar least your one golden solider is worth 8o.. I forget is golden cog listed part of the 3 pack? Arent the normal ones selling for 24 dollas

mrtrance 12-01-2012 09:27 AM

Quote:

Originally Posted by Jbrizzel (Post 55529574)

This sold last week, look @ how much it went for lol


http://www.ebay.com/itm/200850912...1438.l2649

So anyway to get just that particular one from TRU or do we have to go instore see for ourselves what they have in inventory?

mrtrance 12-01-2012 09:30 AM

Quote:

Originally Posted by Mr.Ritz (Post 55566404)
well ar least your one golden solider is worth 8o.. I forget is golden cog listed part of the 3 pack? Arent the normal ones selling for 24 dollas

Looks like golden cog is listed as part of the 3 pack. So if they just honor the price for one then it is best to get the golden cog.

mrtrance 12-01-2012 09:32 AM

Quote:

Originally Posted by Jbrizzel (Post 55561020)
I only received x10 figures.

Did they give you 10 of any of the 3 mentioned
in the offer? Was it more of one of them compared to the other 2? Did you get a golden cog in your 10?

Mr.Ritz 12-01-2012 09:36 AM

Quote:

Originally Posted by mrtrance (Post 55566568)
Looks like golden cog is listed as part of the 3 pack. So if they just honor the price for one then it is best to get the golden cog.

They picked my pack for me do they give you one golden cog?

mrtrance 12-01-2012 09:41 AM

Quote:

Originally Posted by Mr.Ritz (Post 55566758)
They picked my pack for me do they give you one golden cog?

I haven't placed an order yet, but trying to figure how this deal is going down. So you picked yours up already correct? Only 1 figure
for that price correct? Which one did you get? Where you able to see if they had the golden cog one at your store to exchange for it?

Mr.Ritz 12-01-2012 09:48 AM

Quote:

Originally Posted by mrtrance (Post 55566888)
I haven't placed an order yet, but trying to figure how this deal is going down. So you picked yours up already correct? Only 1 figure
for that price correct? Which one did you get? Where you able to see if they had the golden cog one at your store to exchange for it?

No im picking it up Monday I order 4 and it took them 2 days to fill the order so I'm hoping for the best

Jbrizzel 12-01-2012 11:12 AM

Quote:

Originally Posted by Mr.Ritz (Post 55566404)
well ar least your one golden solider is worth 8o.. I forget is golden cog listed part of the 3 pack? Arent the normal ones selling for 24 dollas

Quote:

Originally Posted by mrtrance (Post 55566498)
So anyway to get just that particular one from TRU or do we have to go instore see for ourselves what they have in inventory?

Quote:

Originally Posted by mrtrance (Post 55566568)
Looks like golden cog is listed as part of the 3 pack. So if they just honor the price for one then it is best to get the golden cog.

Quote:

Originally Posted by mrtrance (Post 55566626)
Did they give you 10 of any of the 3 mentioned
in the offer? Was it more of one of them compared to the other 2? Did you get a golden cog in your 10?

Quote:

Originally Posted by Mr.Ritz (Post 55566758)
They picked my pack for me do they give you one golden cog?

Quote:

Originally Posted by mrtrance (Post 55566888)
I haven't placed an order yet, but trying to figure how this deal is going down. So you picked yours up already correct? Only 1 figure
for that price correct? Which one did you get? Where you able to see if they had the golden cog one at your store to exchange for it?

Quote:

Originally Posted by Mr.Ritz (Post 55567066)
No im picking it up Monday I order 4 and it took them 2 days to fill the order so I'm hoping for the best

I received:

x2 Theron Sentinel v.2
x2 Theron Sentinel v.3
x2 Clayton Carmine COG Soldier
x1 Clayton Carmine Golden COG Soldier
x1 Savage Theron v.2
x2 Journey's End Marcus

The_Donster 12-01-2012 11:47 AM

^^See, I had that happen to me at first too. I received 2 Coles, 1 JE Marcus and maybe a Theron Guard. What you were supposed to get was the one's pictured. For those who haven't ordered it yet, it looks like you can do in store pick up. Just enter in your zip code and see what store has them in stock. I definitely feel like this is the way to go. Much easier arguing the 3 for $15.99 in a store than over the phone. Still haven't gotten my call from anyone at corporate. BTW, can the OP or mod please adjust the title? Most people who are stumbling across this still think this is a 3 pack and it isn't, it is individual figures.

csufrob 12-02-2012 07:40 PM

I went to my local Toys R Us to pick up my order, I can confirm it is just for one action figure. I asked for a refund.

Jbrizzel 12-02-2012 11:03 PM

Quote:

Originally Posted by csufrob (Post 55609084)
I went to my local Toys R Us to pick up my order, I can confirm it is just for one action figure. I asked for a refund.

Did you get a refund :confused:

The_Donster 12-03-2012 01:39 AM

I'm sure he did, why wouldn't he? I'm assuming he did the store pick up and had a receipt of the transaction on TRU.com. I think it is definitely a YMMV situation though. As I explained to a assistant manager, it doesn't make sense that it is just one figure. Especially since it has the list price scratched out of $69.99 and shows all three figures. Not to mention it doesn't give you a option on what figure you pick from the three offered. Nor is it sold separately like the other Gears figures. He tried telling me that each figure originally cost $69.99 and I told him that wasn't true. I've collected the line for quite some time and when TRU originally started selling the waves the figures were $15.99 and have sense gone up to $17.99. I'm hoping I get my phone call tomorrow. Really don't feel like dealing with this much longer. I've got my return label ready and might try another TRU to see if they'll price match the sets online just in case things go south.

Mr.Ritz 12-03-2012 09:47 AM

Well I got to go make my rounds for picking up stuff today..

Mr.Ritz 12-03-2012 12:00 PM

Well my toys r us was smart and it looks like they did this with others..


If you order 3 they gave you one of each including golden cog.. If you order 10 they gave you one of each but only one golden cog per order.

The_Donster 12-03-2012 01:05 PM

Just a little update and really suggest those who placed orders to call in and get your orders corrected. I actually got right in today. I'm not really sure how that happened, but I finally got a CSR that read it the same way. She even had a few others confirm it and took down what remaining figures I needed to fulfill the order. Fingers crossed I should have the remainder of my order fulfilled in 3-5 days. Of course these are showing back ordered and I don't know what that means at this point. I understand those who don't have a TRU near them, but for the rest I'd suggest going to the store and having them price match the site. Like I said, it is definitely a YMMV, but it is worth a shot and much better dealing with a TRU.com every other day. At least if you order it and have it shipped to the store you can argue the point and cut out the middle man. That's just my two cents and I'm keeping my fingers crossed until I receive my corrected order. Good luck everyone.

Jbrizzel 12-03-2012 07:17 PM

Quote:

Originally Posted by The_Donster (Post 55637124)
Just a little update and really suggest those who placed orders to call in and get your orders corrected. I actually got right in today. I'm not really sure how that happened, but I finally got a CSR that read it the same way. She even had a few others confirm it and took down what remaining figures I needed to fulfill the order. Fingers crossed I should have the remainder of my order fulfilled in 3-5 days. Of course these are showing back ordered and I don't know what that means at this point. I understand those who don't have a TRU near them, but for the rest I'd suggest going to the store and having them price match the site. Like I said, it is definitely a YMMV, but it is worth a shot and much better dealing with a TRU.com every other day. At least if you order it and have it shipped to the store you can argue the point and cut out the middle man. That's just my two cents and I'm keeping my fingers crossed until I receive my corrected order. Good luck everyone.

Thanks for keeping us updated...

So with my situation since I bought x10. I should just ring TRU phone line and tell me the situation and expect them to ship me x20 more?

The_Donster 12-04-2012 12:28 PM

Well, looks like they finally found their mistake and pulled it. So I honestly don't know what they are going to do or what you should do? I've got the order boxed up and debating if I'm going to just return them at this point? I was able to snag a couple sets of 3's for the site cost at a local store yesterday. I was kind of hoping to go back and get a couple more sets and just return the one's I bought through TRU.com to cut my losses. My wife is telling me to just sit tight and wait to see if they send out my figures. Patience isn't something I've learned. Anyway, might be worth a call to see if they'll fulfill the original order. I will say that the rep told me yesterday that they were back ordered on them. Don't know what that means though? I think it is another YMMV or YEMV situation.

Jbrizzel 12-05-2012 08:42 AM

Quote:

Originally Posted by The_Donster (Post 55678180)
Well, looks like they finally found their mistake and pulled it. So I honestly don't know what they are going to do or what you should do? I've got the order boxed up and debating if I'm going to just return them at this point? I was able to snag a couple sets of 3's for the site cost at a local store yesterday. I was kind of hoping to go back and get a couple more sets and just return the one's I bought through TRU.com to cut my losses. My wife is telling me to just sit tight and wait to see if they send out my figures. Patience isn't something I've learned. Anyway, might be worth a call to see if they'll fulfill the original order. I will say that the rep told me yesterday that they were back ordered on them. Don't know what that means though? I think it is another YMMV or YEMV situation.

Yeah, the page isn't even on their website now.
Now when I call them in, it's gonna be twice harder
trying to explain to them my issue lol.

The_Donster 12-18-2012 12:50 PM

Just a little update. Looks like I'm sending back my box. Initially I was told they'd send me the remaining 8 figures they owed me(2x Cog, 3x Theron #1, 3x Theron #2) and now I'm being told that they can't honor it because they have no proof from their own site that this is how it was originally listed. How do you, a .com business have no record of how it was originally listed on your website? Also, why is it stores(YMMV) were for the most part honoring the advertised price. I know I probably should just let this go and move on, but this stuff is sticking in my craw a bit. You advertised it at that price, you honor it. Might be done with ordering from them online if this is the type of service I'm getting. All the young lady that called me back was missing was a smacking on gum noise:mad:

Jbrizzel 12-22-2012 05:49 AM

Quote:

Originally Posted by The_Donster (Post 56192390)
Just a little update. Looks like I'm sending back my box. Initially I was told they'd send me the remaining 8 figures they owed me(2x Cog, 3x Theron #1, 3x Theron #2) and now I'm being told that they can't honor it because they have no proof from their own site that this is how it was originally listed. How do you, a .com business have no record of how it was originally listed on your website? Also, why is it stores(YMMV) were for the most part honoring the advertised price. I know I probably should just let this go and move on, but this stuff is sticking in my craw a bit. You advertised it at that price, you honor it. Might be done with ordering from them online if this is the type of service I'm getting. All the young lady that called me back was missing was a smacking on gum noise:mad:

Yeah, I returned mine back. I shipped it all back yesterday via UPS.
I'm glad I used my Shoprunner account so I didn't get charged.

The_Donster 01-10-2013 03:51 PM

I have a question for those who returned. Did you have any issues with them trying to charge you twice and not getting a speedy refund?

Jbrizzel 01-29-2013 01:19 PM

So after the first time when they said they was going to refund my card back to my cc, that never happened, so I emailed them yet again then I got processing email's saying my card will be credited back and FINALLY got my funds back to my credit card.

I will prolly never buy from toysrus again.


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