Is anyone a member of the Yankee Candle Testing Panel?
 

I had an email from them yesterday. Good thing I checked my spam folder. You get 5 pts for short surveys and 10 for longer ones that can be exchanged for a gift card once you have 25 pts you can get a 25$ gift card. You also get the opportunity to test new candle ideas out. Just wondered if anyone had experience with the Yankee Candle Scent Forum. Thanks.

Are the gift cards only for Yankee Candle products?

evidently. it said 25$ Yankee Candle Gift Card. Which would work for me. I LOVE LOVE LOVE their candles.

Me too! But they are expensive. I only buy one or two a year if I get a good deal on them.

Was there any link in your email for others to sign up? I don't see anything mentioned about it on their website?

Is there a link to sign up for the panel

Thanks for the heads up RedGlow
 

Title: Exclusive invitation from Yankee Candle

We'd like you to be a part of the Yankee Candle Scent Forum.

We strive to bring you the best product and fragrance experiences to help you create a warm & inviting home, and we'd like to hear your opinions and thoughts to help us continue to do so.

As a Scent Forum member, you'll have exclusive access to polls & surveys on new products, fragrances, and advertising, as well as opportunities to share your opinions on products you are using currently. By participating in surveys, you have have the chance to earn free product and other offers from Yankee Candle. For every survey you take, including this one!, you will be awarded POINTS. For every 25 points that you earn, you will receive a $25 Yankee Candle gift card. The number of points awarded will vary depending on the survey length – most surveys will be worth 5 points, and longer surveys worth 10 points. The link was user specific I think because when I click back on it it says my answers have been recorded already and thanks for taking it.

Thank you RedGlo. I am so jealous.

Wow,a yankee candle forum.My favorite store in the mall.I wish they would invite me.I have enough of their candles in my house to start my own store,lol

Is it a legit Yankee Candle Forum? or maybe theres a reason it was in spam...

seems too easy, only 25 points for a $25 card? if this is real, you are very lucky!

I emailed Yankee Candle through their actual website and inquired about a testing forum. Will post if i get any reply...:O

Thank you Mrseric:)

:confused: my email to them:

> Sent: Tuesday, February 12, 2013 4:07 PM
> To: Customer Service - Yankee Candle
> Subject: Scent forum
>
> Hello, I am writing to ask about a Yankee Candle Scent Forum that a friend told me about. Is there a way that I may apply to be part of this? If so, I would love to. Thank you in advance for any information on this.
> Sincerely,


The reply I just received, TOTALLY canned, its obvious my email was not even read:


Dear

Thank you for being a valued Yankee Candle® guest and for taking your time to contact us.

I apologize for the inconvenience to you. Please go to www.bizrate.com for more information on this subject.

Thank you for your patronage and thank you for thinking of Yankee Candle®.

Sincerely,
Carolyn M.
Customer Loyalty Team
Yankee Candle Company®
www.yankeecandle.com
(877) 803-6890
My all-time favorite Yankee Candle® is
♥Chocolate Layer Cake♥


bizrate.com???

Wow! That is crazy. Bizrate?! :lol:

I am not fond of Yankee Candle customer service at all. I like to shop in thier stores, but never online. My Mom bought a candle from them last Christmas, that arrived smashed inside the box. She had a heck of a time getting customer support staff to reply to emails or phone calls. When someone did finally reply, it was a form letter, kind of like what you posted. They told her to send the candle back for a refund. So My poor mom packed it up, sent it back...and a few months laster got a credit on her credit card for the refund. But they didn't reimburse her for return shipping, never ackknowledged that the candle had been returned, never followed up with her, never aplogized, never extended a credit for the inconvenience....just awful.

Probably most off-course reply I have ever received. Thankfully she closed it with what her favorite candle is, I'd have been losing sleep over that question for days...

Wow, nice customer service for your mom. I would have had to keep annoying them until an acknowledgement was given to me about the shipping paid. She should not have ad to returns shattered item in the first place...:(

:lmao: :roll: :woot: :woot:

I think it is legit because I already got a preview of a new product that I may get to test (which I obviously can't discuss). If I can get more information I will provide it. I wasn't concerned about the spam thing. For some reason I get a lot of legit emails that go to my spam folder.

I emailed them and this is the response I received....


Dear





Thank you for being a valued Yankee Candle guest and taking the time to contact us. Unfortunately we are are not currently expanding our Scent Forum membership at this time. Thank you for your interest and we encourage you to share your opinions on our website by rating and reviewing our fragrances

Thanks for the update!:P

I am a member...I am wondering myself how do you redeem? I can't find anything on their site.

Oh, it is legit. I finished another survey. Just not sure how it all works.

What happens per their email yesterday is that they are just developing a site in process as we speak. I have done two surveys so far. If you have done enough surveys for the gift card (5 pts for short surveys, 10 pts for long surveys 25 pts=25$ giftcard) they are in the process of mailing this week. I have only done two surveys so far, so 10 points. Three more short ones and that should equal a gift card. Hope that helps. They said when the website is complete we will be able see our point balance yet until then it in included in their emails. Sounds like they got the cart before the horse so to speak in starting surveys prior to having a website.