[DEAD]Tigerdirect coupon price mistake
 

DEAD as cable is OOS. TD has not caught the mistake yet, lets see whats next...


This will wake up lots of ppl :D anyway, here is the deal

TD has a USB extension cable for $40-$60 coupon DFF82681 means you only have to pay shipping to get it.

http://www.tigerdirect.com/applic...&CatId=444

The net price is -$20.01 and it also applies to other items, the interesting part is that, one can order multi cables and the coupon savings will stack. Make sure the net price after coupon is greater than 0 or the order wouldn't go through.

Most likely TD will cancel the orders but still, have fun!

This post can and should be edited by users like you :)
 

Dead. Hope everyone got in.

hahah shipping alone costs more than price on monoprice
TD is ridiculous

i get this message :(

its not about the cable....:shake:

Make sure the net price after coupon is greater than 0

Why do USB cables longer than 6 foot and USB extensions screw up the touchscreen on both my Nexus 10 and my SGIII while plugged in. It doesn't seem to matter the quality of the cable either. I've tried several.

Love late night TD deals.

Same as others, No shipping carriers available for this destination.

Important Message
No shipping carriers available for this destination.

I ordered 10,000!! :woot2:

jk jk

placed an order for 10 of these and 5 AMD A8-3850 AD3850WNGXBOX for a total of $14.75. Lets see if it ships.

edited

yea, it works if u add something else to make > $0.
but i dont want to risk them cancelling the usb and fulfilling the other item in the order.

edit:
decided to buy 1 usb cable + the 4 FAR kingwin fans shown here
http://slickdeals.net/f/5853414-K...Direct-com

so if they cancel the cable, i wont get charged for something that i didnt want and end up paying return shipping + restocking fee

edit 2: went to my order history, shows unit price as $1,320.01 ?!?

this is kinda bad, lol

I don't think they can do that because the price of the other item will be more than the previous order total.

I know this is pointless to say, but if you just use it once they're more likely to let it pass.

I want to put money down that Tigerdirect will charge you full price for the items THEN ship it out to you. Then you will return it and they will recharge a restocking fee... you've been taken to town.

Didn't TD do that before? Where there was a price mistake that they charged people full price. It could have been for a TV, then people had to ship back the TV and lost money. lol.

Yeah that is why I went with one a8 3850 and one usb cable. I can live with it if necessary. Don't think I won't call American Express and raise hell though

I went with a tv. I used one of their rebate cards with only $10 on it. Best part is that the TV has a $200 rebate. Money maker!

What TD will likely do - and I hope they don't because I've already done a similar thing as you lol - is cancel the cables (thus the coupons) and charge you full amount for the CPUs and ship them out. I'd rather them just cancel the entire order but with TD I always expect the worst ;)

Amusing, but you'll either have your order cancelled or get charged full price. Waste of time.

That is why you always buy with a credit card

Return to sender in that case :)

Of course, but that's not going to be an issue anyways (if they do ship out anything). It's just going to be a hassle to ship the item back.

I'm always at work with UPS comes =( Always have to bring it to my UPS store since they charge money to schedule a pickup bleh.

They can't do it. Worst case is they cancel all of orders. I ended up with 136 of APU 3850 and 2 Dell U3011. Also, I paid 1 day shipping for more chance too. I always get lucky with these price mistakes. Let's see :cool: .

well I just checked my order history and it says the cable is 1300 dollars and the coupon has been taken off. Oddly enough my order total is around 50 bucks which is what the apu would have cost by itself

Yeah, they're going to defy the rules of the credit card companies, who they rely on, and bill your card for more than you authorized. Then they're going to pay the chargeback fees when everyone disputes the charge.

OR... they'll cancel some orders and let some pass, or cancel all of them.

is any order shipped? keep get no destination

This is Tigerdirect we're talking about - yes, they *can* do it LOL.

Was tempted to try this but I just don't trust TD. The straw that broke the camel's back on this one though is their system trying to charge me tax on the order total before the coupon.

Item total A/C: $9.98
S/H: $4.85
Tax: $6.17

41% tax rate is pretty high even for Texas I think... ;)

Same here. I'd say that's because something in the system doesn't like displaying negative prices.

LOL, yeah, they're up at 5am shipping orders. Most of their orders go out at the END of the day, not the start.

Yes, Tigerdirect did exactly that:

http://slickdeals.net/f/2455958-T...-THE-PAGES

Have they learned from their mistake? I hope so :lol:

That was when a dickhead was CEO. They've reformed. They let most price mistakes pass these days, although some they stop. They are also good with rebates these days.

put in a modest order, hoping it will slip through the cracks and ship

good luck to those ordering TVs... wishful thinking on your parts

Ok, anyone try going into order history and invoices > order status? It's showing the totals WITHOUT discount.

Brb getting charged $3000.... They can't seriously try to pull that after you click "confirm order" for a $40-70 order? If they do anything but cancel it, that's insane. Committing to buy something for one price and being charged another..


Pretty much, what the hell should I do now lol


edit: Actually, it isn't showing it without the discount. It's showing the total of everything BUT the USB cables. So the charge for everything else in your order.

That's not what you said though. You said Yeah, they're going to defy the rules of the credit card companies, who they rely on, and bill your card for more than you authorized. sarcastically implying they would never do that. They have in the past, which was my point. Am I saying they are going to this time? I'd hope not, but given past performance... :lmao:

"No shipping carriers available for this destination."

??.

Ok, I wish they will do it. Then, I will process a chargeback with my credit card. If they're enough smart, just cancel my orders.

I was aware that they had already done that when I wrote it. I'm just saying they're not going to do it now, for that very reason as well as the ones I mentioned.

Dead. No longer works.

If you were aware that they had already done it, then it seems silly to say they *won't* do it given that they've *already* done it :lmao:

the rebate for the fans are 1 per addresss

Relax your sphincter. The $3000 is the system having trouble displaying a negative price. Note the total at the bottom of the invoice.

Just placed an order with 32gb flash drive, total came out $5.70 including shipping. But the invoice shows total $25.71 with USB cable priced at $1320.01. Weird.

But, we're talking about right now, it doesn't imply "ever", though of course it could be read that way. LOL, what is the point of this...

Yes, we're talking about right now on a company that has a history of doing the very thing you said they'd *never* do.

The blue ones are 3 per address + 1 black = 4 fans

for CF-12LB, its limit 1, so i bought 1
for CFBL-12LB, its limit 3, so i bought 3

if u have trouble finding the 3, do ctrl+f

My totals were not negative though. By "total shipment" I have very large amounts of money lol, the amounts of everything in the order other than the cables. The invoices are not available, I'm just clicking on the order numbers and looking at the status.


edit: The temporary authorizations on my credit card show the amounts I saw at checkout (discount applied so ~$40)

No, I said they wouldn't do it now. "They will" doesn't imply "They will never". You can stop now.

Read what I said more carefully - the cost of the cable is negative, so it displays the wrong number because it can't handle negative numbers.

What's your total? It's correct, right?

That's not what you said in your post:

Yeah, they're going to defy the rules of the credit card companies, who they rely on, and bill your card for more than you authorized.

Implying that they *wouldn't* do that. When I posted an example (a big example) of them doing exactly what you said they wouldn't do, your response was: "Oh but that's when they had their big mean ol' CEO. Their new CEO is nice and fluffy gee golly woo hoo!"

Point is: Tigerdirect *can* - and more importantly *has* - done what you said they *wouldn't do*.

I just checked order status:

Reg Order Process - Credit Card Verification Done. Your order is in process at our warehouse.

No,

42
U12-41649
ULTRA USB 2.0 A-MALE/A-FEMALE 16FT $1,320.01 $55,440.42 Not yet shipped.

This item has not shipped yet.

2
A50-101302
ASUS TF700B1GR 10.1" 1.6GHZ/1GB/32GB/ICS4.0/GR TB
Status: To Drop Shipper
$429.99 $859.98 Not yet shipped.

This item has not shipped yet.

Net Product: $859.98
Sales Tax: $0.00
P & H: $18.73
Total Shipment: $878.71


The totals are without the cables, which show $1320.01/each

I don't know who you're trying to convince. English must be like your 3rd language.

LOL, go kick your cat/dog. Or take your medication.

Hm, "Pending Review" for cc verification....?

I have that too but my order total is higher than when I checked out. So far they have only charged AMEX the discounted price

I'm not trying to convince anyone, just making sure that everyone - yourself included - knows that TigerDirect can do *exactly* what you claim they *won't* do based on examples of them doing just that.

And WHAT? Now you're advocating animal abuse? What the hell is your problem?

Well it might not be the display code, but it's struggling with the negative numbers somewhere, thus the big numbers.

Looks like they fixed the discount though, my order is the correct total now, with the cable being free and no further discount. I'm going to check my credit card statement though.

Looks like you bought two expensive laptops at full price :lol: or check your credit card they probably charged the discounted amount.

whats the problem with this guy, GoldenTiger?

"Arguing online is like the special olympics - even if you win, you're still retarded"

Not sure what you're talking about, son. It's dead.

One time use CC # with a spending limit of $100 - that's my protection. :)

With a bit of luck that'll make it harder for them to track down the discounts :lol:

hopefully TD cancels all orders with more than 1 USB cable.

TD has been great this past year. lots of great prices, free stuff, great packaging when shipping.
imho, TD packaging has been better than newegg/amazon. a lot my stuff from newegg/amazon come squished/damaged

edit

good thing mods moved this to deal talk

its not dead, you idiot, or troll????????

anyway, stop ur bs wiki editing.

:lmao: so true.

:lol:

It's good fun, some risk of hassle for a potentially crazy deal. Whatever, it'll all work out.

When you said your order total is correct now, where are you looking at it? The order status page? My CC has only been charged the discounted price.

Looks like they fixed it already, order history shows full price for everything lol

I just tried it, not working now. I'm sorry I repped your OP even.

:lol::lol:

Anyone else's order just say "pending review" for the cc status?

This thread is spinning out of control.

Getting the error "No shipping carriers available for this destination" even with positive balance orders now.

Nope: Reg Order Process - Credit Card Verification Done. Your order is in process at our warehouse

just tried it. saved 20 on a fan controller/usb 3.0

trying to find some useful stuff for ~20 :lol:

all SSD prices suck even after -$20 =(

Mine is at "pending review" as well.

just tried. still working.

Stop trolling, it's dead kiddo.

DEAD!!!!!!! GL ALL!


Stop rep whoring.

Lol it's not for some :P
How is it not working for you ?
Does the coupon not work or does it give you -40 instead of -60 ?

Just says invalid coupon now.

32gb Micro SD for ~$5 =)

probably did it for the same reason the mods moved this to deal talk; prevent it from being abused.

Try new browser session, and post back if it works. May be limited use /session.
Yup, Dead 4 me now also, coupon works but get "No shipping carriers available for this destination." no matter the amounts.

DING DING ding! :)

coupon does work. make sure no space before/after it.

good effort.

i hope they at least fufill the orders with 1 USB cable and cancel the orders with more than 1.

Or above and below.

Instead of outright abusing it, I just used it to like a $20 coupon to "price match" MC.

Took me a while to figure out how this was supposed to work. I finally got to make use of my CC's one time use number with spending limit. I'm protected no matter what. TD will either let my order go through or cancel it.

Btw, if you had the cable and coupon in the cart before TD stopped it, you can still place an order with the discount in place. I just did it.

"Reg Order Process - Credit Card Verification Done. Your order is in process at our warehouse."


Is this real life? Now just crossing my fingers the CC charges don't change.

Well That Escalated Quickly. :)

what took figuring out?

Order Total: $12.56
Items: $179.96
Shipping & Handling: $0.00
Coupon Discount: - $180.00
Sales Tax: $12.60
You Saved $180.00 Today!

NO SHIPPING!!!!!

Hey, how u save on shipping ? U got inner circle ? Or at least inner triangle ?

I'm sure they'll ship the 42 free cables + 2 free laptop that the guy earlier in the thread ordered.

Wait... I cant say that... some idiot in the thread will insist on arguing for three pages about the semantics of "they'll".

It's inner pentagram.

Like most SDers, when you see a hot deal you don't finish reading the 1st post. You get the coupon code and jump straight to ordering. So I wasn't really impressed with just the $20 discount and wondering what the fuss was all about. Then I finished reading the OP and saw the "multiple cables" part and everything clicked.:)

They'll probably just cancel all the orders. It's too bad TD isn't as nice as other stores that give out coupons when they make price mistakes.

What worries me is this talk of being charged restocking fees. I used one of those "one time" use cc cards too, but it still won't stop them from charging a small amount for restocking and cancel the order.

i just noticed i can order a bunch of cables to save infinitely..

I added $75 worth of products and it still says "No shipping carriers..."

$20 is respectable, we're not all 1%ers like you. And anything more will most probably get canceled.

For a single $20 charge, if you're a regular customer, they'll most likely swallow it. We shall see I guess.

Off-topic, but, why don't you have a rep button?

Well, I gave it a shot. I figure, nothing to lose, and I've dealt with enough of these company screwups that fixing another wont be too much of a hassle for me. American Express has always been good with these kind of disputes.
Good luck to all!

Because I have enough reps, I turned it off. Also I think reps are stupid.

I don't doubt it. I couldn't find anything worth ordering so I picked out a motherboard and added a few cables to sweeten the cost. We'll see.

I don't think anything is off-topic in this thread.

If people wouldn't exploit this coupon like raving lunatics, there would be a better chance of it going through.

However, someone always feels the need to order 8000 cables, a couple 70 inch TVs, and then threaten a class action when TigerDirect asks them to lay off the drugs and cancels their order.

Figured it out. Any item with free shipping will give that error.

Luckily I was just ordering something, the third order of the night, brining my total purchases to $210. I'm a model customer!

Yeah, see the guy earlier who orders 42 cables + 2 laptops, then goes paranoid in the thread. Apparently I'm an idiot for aiming for a single $20 discount.

Next we'll have the guy who calls to confirm the discount :lol:

I don't even want my cc# on file with that nasty place... PASS.

Tax kills the deal =.=

should of wrote OVER 9000***
cuz its funner :D

anyways i bought 1 usb + the 4 FAR kingwin fans from your post

I am watching dbz right now

lol cant add the cable anymore. i guess NOW its dead

I guess I'm too late to play.

Coupon Code Not Found.

This is now officially dead.

yes its dead now. guess TD finally ran out of cables.

Oh .. can you still rep other ppl ? Click the little green button on the side of this post type something nice and click submit.... see if that works :D.
EDIT : hahaha it worked :D

i was so close getting a ultrabook.

but 100000% sure they are going to cancel all orders lol

OOS
No more cables
No more coupon
Someone bought 8000 cables

There you go, even 100.

You were so not.

thats so retarted. buying 1 or 2 has a higher chance of slipping by. but 8000???

Had everything in cart, about to order but hesitated, then the cable ran out. :lol: I doubt orders will be shipped anyway.

if u were 100000% sure they are going to cancel all orders, how were u close to getting an ultrabook

Hihi, Thx. Now please everybody, don't rep me, don't ruin my on-the-dot 100 rep :nod:

well for kicks and giggles i guess ;)

Yeah, it works like clock-work. Price mistake threads generally follow a set pattern.

1. Giddy Excitement
2. Mass Ordering
3. Paranoia (But what if they cancel? what if they remove the coupon? what if I'm charged full price for all this shit I thought was going to be discounted $14,000?)
4. Extreme Paranoia (Where is my order? Can you go into the shipping center and personally hand-pack my order while I'm on the phone? Can I speak to your supervisor so he can verify my order?)
5. Threats of Class-Action Lawsuits

See.. you actually know what you're doing. :nod: That's the exact combo I would go for if I were to take advantage of this coupon. I would think you would have a higher chance of the order actually going through.

If it does, you stand to make money on whatever the rebate overage is AND potentially get a free USB extension cable. Smart move... :D

Order still "pending review" :(. Bah!

Well on my order I got a popup which asked me if I wanted to enroll in Google's Protection Plan, anyone else get that?

Lol lex2000, hahahaha :)

In the order status page, it shows the price of all the items that you ordered plus the S&H with the exception of the USB cables. So TD will cancel the cables and only ship us all other items at the full price.

Lots of good deals tonight to combine with this. The $43 quad core CPU (if you were quick), the matching $20 AR motherboard (which is what I did), plus the fans, which I'd already done.

But absolutely, they're less likely to cancel a legitimate order because of the cable mistake, since it destroys good will.

Hmmm... why "combine" deals ? Why get the $20 AR motherboard and combine it with this and not get an ultrabook for $30 ... Are you assuming that they will ship items on which they won't loose "that much" ?

Mine shows the cable.

Ah, yeah, exactly that. They've done it before. I made $60 on a FAR deal mistake and they let it slide. If they'll lose $1000 you can bet they'll cancel the order.

Also if they kill the cable and send me the other items then I'm still ahead. Always think ahead.

im checking my orders and it showing that they're charging me full price on my all other items.
basically free cables only.

anyone else get that?

I should have woken up earlier...

Ok, ok, i'll be the first one then. Soooooo......




Has anyone's order ship yet ? :D

Yes, but CHECK THE CHARGE ON YOUR CREDIT CARD, you'll probably find that it's the discounted amount, or you were too late.

They ship all their orders at the end of the day. They're not Amazon.

The charge on the credit card really doesn't matter. It's just a pre-authorization, not the final amount billed to your CC. The card is billed when the item is marked shipped in the system.

Once the order is in process at the warehouse, you're more or less locked in (unless they do manual cancellations or stop shipments).

TD Customer Service is unable to modify the price on existing orders once it says its "In Process" at the warehouse, even if it hasn't shipped.

As for them shipping their orders at the end of the day, you are correct.

However, shipping tracking #'s update periodically throughout the day. I would expect the first wave to start showing up between 10 AM and 12 PM CST tomorrow.

Keep in mind that just because you have a Tracking #, it doesn't mean the item has left the warehouse yet. It won't leave until the UPS pick-up at night.

If you want to manually check to see if a Tracking # has been assigned to your order

Go HERE [ups.com]

Select "Track By Reference"

If your order was being shipped UPS Ground, Select Package.
If you order was being shipped Econo Ship, Select Mail Innovations.

In the Shipment Reference Field, type in your order #, followed by 0101 or 0102.

Ex. J9999990101

It should pop up that a shipping label was created. Again, you won't see any movement until the nightly UPS pick-up.

Packages are routed from two warehouses (Doraville, GA or Naperville, IL), unless the item is being drop-shipped from the manufacturer.

Coupon Fixed

Ultra 16FT USB 2.0 Active Extension Cable - 16FT, 4.8m, USB 2.0, 480Mbps, A-Male-to-A-Female
Usually Ships in 7 - 21 Days Details

update 3
$119.97
($39.99 each)
- $75.00 coupon

Cancelled my order. Don't feel like dealing with bullshit. Suggest that others cancel as well.

When I was on the phone cancelling, they transferred me over to try to push some gold service on me. Something about getting cashback. Who knows. $1 a month for the first month then $16.99 after. Uhhh no thanks.....

So tip, after cancelling, hang up lol.

Hmm, how do you know so much about TD, including rebates before they appear? Are you a SD mole inside TD?

They updated the new status:

"Please Call - This order is on hold, pending customer response. Please call 1.800.888.4437 to expedite your order processing."

Seems too good to be true :O

P/S: I just called to cancel all of them.

Status just changed to : Carrier Pickup - Your item(s) have been processed and delivered to the carrier for pickup. Please note: no changes or cancellations can be made at this point.

Haha, I dunno, experience I guess. I've purchased so many deals from them that I know almost everything there is to know about TD and their rebate system. That's why people sometimes joke that my username stands for TigerDirect MVP 73, even though its just a handle I've used for years.

I've picked up a couple of tricks over the years, but unfortunately I'm not an SD mole inside TD, even though that would be fun. :lol:

If TigerDirect knows what's good for them, they'll reach out to me with a job offer. We all know they watch us here... :D

All my orders say please call. Is anyone actually calling? Do we have to call? Whats the procedure here. I feel like a please call means an automatic cancellation

What's the procedure to make a telephone call ? Usually I pick up the phone and start dialing...but each to their own.

Hilarious.

My order got cancelled when I called in. They emailed me saying there was an error in the pricing of the cable and they are cancelling the entire order.

I got this

I called up and cancelled the order.

my email says cable cancelled but other will be unaffected(how?)

In regard to your recent order Jxxxxxxx for the ULTRA USB 2.0 A-MALE/A-FEMALE 16FT cable.
We'd like to make you aware that we have declined acceptance of your above-referenced order due to an incorrect price on the Ultra Cable you purchased, and we are not able to fulfill it.

Since we don’t charge your credit card until we ship your order, no charges have nor will be placed on your credit card for the item that is being cancelled. Any authorization hold placed on a debit card will be automatically removed based on your bank's terms and conditions. If you used a prepaid payment method such as PayPal or Google, the payment processors will be automatically notified of the order cancellation and they will refund your payment according to their terms and conditions.
If you purchased additional items they might ship as usual and your payment method would be charged for those items once they ship.
Please visit the "Track Your Order" option on our website to review your order status.

We regret any inconvenience this may have caused you.




Regards,

TigerDirect.com Customer Care




Note: This is a computer-generated email sent from an address that cannot accept responses. Please do not reply to this message, other than by clicking any link provided.

It's possible they may charge you full price for the other items, since the guy made it very clear it was an error in the coupon and that "they are allowed to cancel orders."

I got the same email. I still think it is wrong if they charge full price for the other item and will still fight it

So... they will fulfill and charge fully for the remainder of the order, awesome!

in true TD spirit

yup just got the same e-mail

is that legal for TD to do? the order has changed completely and they will be charging more than what my order confirmation e-mail states.

shaaady TD. guess ill cancel now. dont wanna deal with the back and forth with my credit card company

i got the same email about my order being canceled and when going to my order history, it's gone too.

You were warned TD does this.

glad i slept through this.

Lol...

i got the email but it says everything in my order is backordered. anyone else getting this?

I got that same email, and the order was gone from my account. When manually tracking my order by order number it shows the additional item I ordered, was canceled. Oh well.

Called and Cancelled...On to the Next 1....

I try to call to cancel, TD told me their system is down and they can't do jack

I was about to call to cancel but now the order is completely missing from my order history. I wil check later but I think they just straight up canceled it

Got cancellation email this AM with all items cancelled in the order.

Just got shipping confirmation on one of the cancelled items and of course charged full price.

Does anyone know how to change your address in the system without calling? I have clicked everywhere in My Account and do not see it. I've spent hours on the phone with those knuckleheads and everytime they try and correct, they F' something else up on the account.

Guys, you were warned many times from the posts in this thread about what exactly will happen and what TD will do. It's too late once an item is slated for shipping, wrong address or not. You have no one to blame but yourselves.

Get a CC that gives you virtual numbers with assignable spending limits. That way TD has no choice but to cancel your order which was exactly what they did with mine.

Update: ATI Logisicts Delivery called me to confirm the delivery window of the TVs.

Looks like they removed the cables and coupons from the order. If I get the TVs, I'll be happy.

Who is going to start the class-action lawsuit?

I think we're on Step 5 now. :)

Apparently it's all my fault! Should I post my address where I should be served?

:lol:

What CC do u have that allows that ? Virtual CCs with individual limits ?

So very close. 94102, the Tenderloin, SF. Hell is much nicer this time of year.

Citi allows that.

Also B of A.

greed + incompetence = bitterness + class action

Probably the funniest thing is, as of now, my order has shipped and the $20 coupon discount is still there, and the cable is not. I used a trick to make it stick after the email saying it would be cancelled, but I have no intention of revealing it (it's obvious if you use your brain) because we'd have geniuses trying to get their $840 discount on their 42 cables through.

Notably, the other deal in the order was another price mistake that was not posted (although I mentioned it in a wiki) and it sailed through and wasn't ruined by hopeful ignoramuses. $20 AR for a $50 AR motherboard. I got two of those.

Great deal!

Haha, good stuff.

You should have told me about the other price mistake. I tried to PM you last night and it said you aren't accepting PMs.

Ok, I've turned on PMs for contacts only, and added you to my contacts, so feel free to PM me anytime.

why will you be happy if you get the TVs when they removed the coupon?

did all your items go into backordered before shipping?
I bought 1 usb cable + the FAR kingwin fans tdm posted, but it all went into backordered so I decided to cancel and buy the ultra 120W slim power inverter on fp + the kingwin fans instead.

Haha! Y'all greedy bastids deserved it. :D It's a good thing I didn't order when it was still alive. :P

It seems price mistake threads attract a lot of children.

As per my previous post in this thread, I used a rebate card with $10 on it. The max they can charge is $10.

oo, didnt see your prior post.
In the past I purchased something with my rebate card. It was also a $10 card, but was able to purchase items > $10 :D
It had a negative balance so I guess the credit card company forked over the cash???
the card was deactivated and couldnt check the remaining balance anymore
Hope you get your tv's lol

Yeah, they did. I think they were using it to put a hold on the order.

:nod:

wow i just got a shipping notice for some items i had ordered when the coupons were still going through.

after i got the email about the error, i contacted customer service right away and told them i wanted to cancel the order, which the CS rep confirmed that he did. also got a chat transcript sent to me just in case.

i wake up today and theres a shipped notice with UPS tracking, but they went ahead and charged me full price for the items as per tigerdirect website. my credit card charges are still pending but they still reflect the coupon-applied price.

we'll see how this plays out... im willing to keep the items if i get it for the coupon price, but if the price jumps on my CC statement, going to dispute it.

very sneaky of tiger direct. took out the item and charged me full price. i got a shipped notice and a tracking number but charge is still pending. going to go though tigerdirect first though.

Did they charge you full price on your credit card or on your TigerDirect account ?
I'm guessing you can just refuse the package ....

over here they leave the package at my door step..

Yup, same here, but If I leave a note at the door with "Hey UPS ... Package with tracking number 1Z............................. = Refused" they will not deliver it. You might even leave your name / sign it just to make sure.

Yup, I have done that before as well and it works for me. Just write "I'm refusing a/the package with the tracking number [insert number], thank you!" and sign it. Optionally, you can draw a little smiley face to make his/her day better, but YMMV on how he/she reacts.

Yep, that's worked for me. As have notes saying to leave the packages at my door and not ring the bell, send the package to my neighbor and myriad other requests.

UPS drivers are pretty good though. My FedEx drivers seem to be complete nutjobs on the other hard. Thankfully UPS pretty much has a monopoly at my address.

i feel like tigerdirect got hacked or scammed.

my order rerouted from CA to NAPERVILLE, IL, US. and it said it was delivered.

I feel like I was scammed in believing you don't know the basics of shipping/re-routing/delivery interception.

CC was charged full price of the item.

edit.
i never knew there was one in NAPERVILLE, IL, US.

oh well to the next price mistake..

Obviously your tracking information will say something like: "Delivery Exception", "Returned to Sender"...etc.

it didnt say anything like that. just address change

Ok ? I've received/shipped hundreds of packages and if there is a problem (incorrect address/delivery intercept/undeliverable,.etc ) there is always at least some clue, as to why. It just doesn't happen for no reason.

yeah thats why i thought it was so weird.

Addison, IL, United States 02/19/2013 12:29 P.M. Delivered
02/19/2013 6:07 A.M. Out For Delivery
Addison, IL, United States 02/18/2013 11:44 P.M. Arrival Scan
Hodgkins, IL, United States 02/18/2013 11:08 P.M. Departure Scan
02/18/2013 4:01 A.M. Arrival Scan
Baldwin Park, CA, United States 02/13/2013 11:40 P.M. Departure Scan
02/13/2013 9:45 P.M. Origin Scan
United States 02/13/2013 10:37 P.M. Order Processed: Ready for UPS

it looked like it just loop and got sent back.

From that data...it goes from Baldwin, CA to Addison, IL....where is the "loop" ?

tigerdirect is east coast only so it didnt really start there.

You know the locations of all their drop shippers ?

That's another option for "recalling" a package. They just change the address it is delivered to. They took it back.