UPDATED: Wal Mart Coupon Policy-Don't Let Them Tell You That They Do Not Take Internet Coupons
 

http://walmartfacts.com/search/de...pon+policy
I posted this in the lounge in the wee hours of the morning last night, but felt that I should have posted it in the coupon section. I look and did not see anything about this being posted,so if its a repost,sry....

I know some people have had problems using internet coupons at Wal-Mart. Well they do take them.

This should solve any problems that you may have had at the checkouts in the past. Copy,paste and print this out and next time you go to Wal-Mart take this with you...Good Luck!
----------------------------
Gloria

This post can and should be edited by users like you :)
 

Please take the time to fill up the Walmart Coupon Survey - www.surveymonkey.com/s/Couponsatwalmart

Walmart Coupon Policy UPDATED AGAIN ON 3/16

I forgot to come back here and give you all another update. Hopefully wally world has made up its mind


http://walmartstores.com/7655.aspx

Since there has been some discussion about the "Greeters" at Walmart and not showing them your receipt when they ask you, here is a link to a recent article (also posted in Consumerist): http://www.lehighvalleylive.com/b...ing_a.html

Thanks for the find. I printed it off and will take to my next shopping trip!
repped

nice!!

Thanks - I am printing it now. Rep to you.

OP - Out of curosity, what part of GA are you from? I have not found any Wal-Mart in Atlanta to take Internet coupons. Perimeter is the worst one!

i went to walmart yesterday, depends on cashier, i go to same cashier and takes my coupons.. overaged the $4.00 off Johnson's softlotion.

Yesterday I was told at my regular Walmarts that they would not accept my interent coupons because they had no colot in them. My printer had run out of color ink. Really made me mad as the cashier seem to be saying that I was making these up at home. I had no problem with them at Price Chopper though.

My local Walmart stopped taking internet coupons way over a year ago. When I objected and said they had always taken them, the girl said they stopped and she called the store manager over and he said absolutely "no". Maybe I will try fighting this the next time I have a really good coupon.

Thanks for the post!

Good info to have...Thanks for the share!

thanks and repped!

Thanks much! I've been so mad at my WalMart since they started putting up a fuss about internet coupons about a year ago, then stopped taking them all together about 6 months ago. I took the policy with me today along with about 5 internet coupons, and wouldn't ya know, the young teen guy cashier just took them no problem! Oh well, I keep the policy on me anyway!

wtg, ShoppinMania....Glad that it worked...

Anyone know how to make this one of the first post that will always stay at the top, so that everyone will see it as soon as they get to the coupon forum?

My Walmart used to say that they didn't take internet coupons, but now they do. Somebody must have set them staight! :)

Each member can make the thread sticky by clicking on 'thread tools,' above the first post.
Only mods can make a permanent sticky. I'm not so sure they'll sticky this. But, you can ask if you like, by clicking on the 'mod alert' button. :)

my walmart dont take them.well ill just say i looked and it says they do

ive had this printed out and kept in my purse for some months now. at one point i got into (yet another) squabble with the cashier at walmart and i told them i had the proof that walmart DOES take IP coupons...they would NOT even look at the paper! even the manager! then the next time i went, they took IP coupons but wouldnt let me use "free item" coupons...that was the last time i shopped there. im sick of walmart. i'll go to kroger--at least they double coupons up to $1...i only went to walmart to grocery shop anyway so now i dont have to drive as far and kroger NEVER gives me any hassles on ANY coupons, EVER. im totally done with walmart.

Worth it to argue with a $7 employee about a coupon for .50 your kellogs? Save the stress - buy online ;)

Yeah that totally makes sense, I won't stress over .50, I'd much rather pay S&H on my Kelloggs.

I just go through the self-check out when I want to use internet coupons.

No hassle.

It's not even the S&H that sucks. The shipping reason is a joke because you don't HAVE to pay for shipping at Amazon. Many other retailers as well.

The pricing doesn't make sense for you to buy the cereal online when you can find cereal on sale in so many different places at all times of the year.

I been using internet coupons at my wal-mart for a long time now until my last visit about a 4 days ago... that moron cashier acted so smart..and told me that she couldn't take my coupons because those were from internet... I don't know why in the world they are saying that...when venders like j&j and others making their coupons available on the net.... any way, thanks for the info...your post will come in handy when i go to that particular cashier..yeap i want to deal with her..not the others...so far all the others are nice.

everyone kept saying to go thru the self-checkout. well, i finally did (before i quit going to walmart) and i still had trouble...the coupons wouldnt scan and the cashier finally just did my order at the cashier kiosk thing that's near the self-checkout. she let me use them but it was still a big hassle because she was so slow about it and even paused during scanning my coupons to do someone else's whole order for them at the self-checkout!! i stood there like WTF! i was almost gonna be out the door and she couldnt finish my transaction? that walmart is full of morons anyway. i'm still sticking with kroger now. ive never had a problem with them. im sure theres some good walmarts out there, but not here! lol its too bad too because i really liked shopping there...until i got to the checkout.

Thanks for the information. I will print this out and take it to my Walmart. We don't have self-checkouts at our walmarts though they are pretty new. Hopefully they will take the coupons now!

Same exact thing here BUT I go to Target almost exclusively now..

Has Any One Used It Yet--plz Post A Reply.

Only the first post I quoted, as far as I know.



OP, I see you made 'Sticky' - Congrats to you! :hug:
Did the MA alert work for you?

congrats on the sticky too but yikes, can you kindly fix the thread title "they do not". thanks :D

That's what I do for $2.00 or less coupons. But at my Wal-Mart, if they're over $2.00 or if it's an overage (3.98 coupon, $4.00 coupon), it requires assistance anyway. They 'beep' like it's scanned the coupon, but they still require an employee override.

Has anybody use Taget Internet Coupon at Walmart?

Where's a good place to get internet coupons? Are you guys just talking about occasional offerings in general? Or do you have some site suggestions for printing lots of different coupons?

I have the same question for a while now.....wonder if they will take it... doubt it though.

there are few sites...here is one... some of the product websites will let you print a coupon or two too.


http://coupons.smartsource.com//i...ZUA6PWPEPO


http://www.airwick.us/ ( you gota register here)

went to walmart today and had a terrible time for while..but then everything got solved at the end.

went to my favorite cashier, it was a busy day for her ..so she forgot to scan most of my coupons ( worth about 27 bucks) ..i was so annoyed...went to my car..and loaded my stuff..then came back to the customer serive desk..and told them. They went back to that register..and got that coupon pack..and found all my coupons and refunded the money..what a day... i was stuck their with my 4 year old....

I never had problems at wallmart before with internet coupons. But today the cashier said they wont take internet coupons, I told her they do accdept them, she called over the manager, and he said no to, I said bullshit, you do accept them, he just looked at me like a dumb idiot. I said the hell with it and walked away pissed off with all my purchases sitting on the conveyor!

during one time when they wouldnt let me use about 4 BOGO coupons, i took all of those items out of my cart and starting handing them to her and saying "You have to put all of these back then" and the manager was standing there and just said "let her use them"...whats wrong with BOGO coupons?!! they were NOT internet printed! i had went thru about 5 minutes of talking with the cashier and manager asking what was wrong with the coupons before they finally accepted them. they never gave me any reasonable answer. before i quit shopping there, i would always tell them "im filing a complaint with the store then" and i would take down their names.
i hate being like that because i know its hard to work as a cashier and get 'bad' customers but its worse continuously being treated like a criminal or shopping thru the store, taking my time to get the exact sizes on the coupons and then get to the register and being told i cant use those coupons for whatever lame reason when i know i can.

I stopped going to my local H*LLMart long ago - it's just not worth the hassle. I tried to do the transfer prescription coupons, on both my husbands and my prescriptions - and they said only one per customer. Well, there were 2 customers - me and my DH. This was after they had already filled the prescriptions so I said to back them off my insurance, give me my old pill bottles back, I'm going elsewhere. Of course they could not give me the old bottles back, I went to CVS and they had to call Walmart to get the info, but it was the principle of the thing. I'll pay more elsewhere than deal with them.

My Walmart made up some rule that they can only take one of the same free or bogo coupon per a tranaction.

Went to wally world last night... got

RUSSELL STOVER bag candy X8 @$2.50 each and I used 4 BOGO newspaper coupons ($10 total)
sure deodorant $1.98 and I used $3 off internet printable (actually got an overage) (-1.02 total)
2 bags of Puriena One cat food @$4.95 each using 2 $5 off internet printable coupons (got another overage) (-$0.10 total)

I picked up other stuff, but this is what I had coupons for.

all coupons went through with no problems... the register asked a few times if this was a valid coupon and the cashier just had to say yes...

thanks, oops,my bad,it was kinda late for me....lol

I asked, not sure if they did.......Do they respond back and let the person know?

Off topic a bit, but I was at Walmart the other day, and after I checked out and paid, I was glancing through the receipt and noticed the cashier scanned the Right Guard deodorant twice (maybe she thought I needed it :confused:).

Anyway, I walked back and explained I had been charged twice. She apologized, and said I would need to go to the customer service desk to get a refund. I felt inconvenienced, but made my way to customer service. Then, I saw a line with 6 people in it. So, as I pondered whether or not it was worth standing in line for 20 minutes to get a $3 refund, I finally decided to get another Right Guard. Walked through the store, threw it in my bag, and walked out the door. Kinda felt like I was shop lifting or something, but I have to admit, I was angry enough, I was almost hoping someone would stop me and say something.

Walmart has a new shoplifting policy. If's it's under $25 they will only take a picture of you and let you go. So for 'stealing' a $3 deoterant, they prob thought it wasn't worth their time.

also...
when they put items in the wrong shelving space, you may be able to get a price break...

ex.
i bought a toy from wall mart that was apparantley marked for 4.98, and at the cashier, it rang up 21.98. had an associate went back to the section and found that they placed the more expensive toy (of the same name) in the wrong shelving space as the less expensive space. so i ended up buying the 21.98 toy for 4.98...

I work at Wal-Mart part time but I'm not a cashier thank goodness. Anyway if an associate tries to argue with you and you know 100% your right just break out your cell phone and call 1-800-WALMART right there. That will set there butts straight in a heartbeat. The manager will trip all over themselves to make you happy then. :swordfit:

nice to know this.

wow, you have loads of guts... I can't never do that, but wish i can.

I was publicy humilated in front of others at the CS Desk at Walmart and before I left the store I report it to the manager and also file a complaint with headquarters.

I wanted the employee fired,but you think they did that. Absolutely not!.

All I got from the manager was sry, and I hope that you will continue to shop at Wal Mart. Boy was I :mad: as hell !!!!

I went through all levels of manager and they all gave me a bunch of BS. I also wrote a letter to the CEO Mr.Scott and still nothing, absolutely nothing.

Just out of curiosity I tried some of my coupons at Walmart tonight. I normally go to Target for the coupons but Walmart is only a block from home so it's much more convenient. I picked all of my items carefully to make sure I stayed within the coupon requirements but if I could "legally" get an overage I made sure to pick those items. When I got up front I picked a cashier I knew had worked there for a while so she'd know how to do the coupons but also one I knew has had a long time drug addiction and isn't the brightest bulb in the box. I told her up front that I had a bunch of coupons and she just asked if I had made sure I had the right items for each coupon. I told her yes, (just didn't mention that some were trial sizes!) and she scanned all of the coupons, even the internet ones, with no problems. If it asked if an amount was the right amount on the coupon she just hit a button and it accepted them. Total before coupons was $51.98, after coupon $16.48 because I bought several items that didn't have coupons.

I have to say though, even though using the coupons was nice and easy I will probably stick with Target for most of my trips. I've gotten spoiled with the clean store and much better selection. I couldn't find half of what I was looking for in Walmart although I did find some HUGE bottles of Pantene for $5 so used some of the $3 coupons on those.

[QUOTE=queen4;7735726]

All I got from the manager was sry, and I hope that you will continue to shop at Wal Mart. Boy was I :mad: as hell !!!!

QUOTE]


yeah thats all i got too when i called the store. i've also written to corporate and nothing has happened. when i was on the phone with the store manager, i told him that the one cashier was a total moron and she had no idea what she was doing as a cashier (it wasnt the first time i had dealt with her. and i surely was NOT the only person who thought she had no skills whatsoever.) but she's still workin there.

i told the manager i was no longer shopping there and he just gave me a "sorry, we hope you change your mind..." blah blah blah! havent been back since!

i went to use a few internet coupons this weekend and the johnson 4.00 off worked but the johnsons buddies for some reason wouldnt scan so the css came over and said well we will take them if they scan but if they dont scan we cant take them. blah blah.i even talked to the said person on the phone to make sure i could use the coupons and it worked last week. but this time it didnt:mad: but i was able to be the 3 bar of soap free either way since they scanned my 4.00 off 1 more than they should have:lol: :shake: :)

I had a very very rude cashier the other day that told me they do not take them then proceeded to ignore me and treat me like trash when I said - well ma'am they are manufacturers coupons and I have used them here before...she just ignored me and wouldn't acknowledge me. Why oh why did I not have this then!? Thanks OP!!!

In my area WALGREENS and STOP AND SHOP are the best ...that's New England but let me tell you they are so nice.....I got my coupon for the $3.00 deodorant in the mail and for some reason it said void in a very small print...they were so nice...and let it slide ..and took it....Don't argue with Walmart..go elsewhere!!! It's not worth your time! I will not upset myself over a managers thought !!! I will just take my business elsewhere. I happen to find better quality (at the same price) if you just shop at the major chains anyway...that has been the end of many corporations ....Remember when Comp USA was the one and only??

same happend to me... what i did was..returned all the stuff to her... and then went back again after sometime...and used all the internet coupons without any problem...some of them think they are all that......and think cheap of us..b/c we use coupons... Don't feel sorry at all...we save more money than what he/she makes.... :lol:

By the way, Please eveyone carefuly go through your receipt before you leave wal-mart. Last time when I went shopping...c.s missed $27 dollars worth of my coupons...did I learn after that.. Nope... :shake: went today....came home and checked my bill...c.s again missed couple of my coupons... gota go back again later..and Straighten that out... properly will return and buy again (post-it).. This never happends to me when i go to Target.

I do like "window shopping" at Target. There are always long long lines at checkout. I can't remember how times I abandoned my stuff and walked out of Target. There are about 40 checkout counters but less than 10 are usually open. Why have so many checkout counters while they'll only open a few? I do not have check out problem at Walmart, never!

I personally have never had a problem with internet coupons at walmart.

Did have trouble while back they didn't take master card something about they where getting charged a 2% fee, but that has been fixed now used master card there the other day.

I love the self check out at walmart in Kokomo, I notice they don't have them in Carmel... strange.

I would asked for mananger. Or told her off, but I am not very nice person I guess.

The getting charged wrong seems to happen a lot at least to me that is. And it's not just walmart. I always check receipt. Hubby knows to hand it straight to me soon as he pays to check it.

I used to shop at Wal-Mart, But with Target opening next to Wal-Mart. Who needs Wal-Mart.I go to Wal-Mart once in a full moon.

Wall Mart is the worst place to shop.

they need to becareful what they say... if she outright acuses you of fraud (creating coupons at home), that is harassment. Harassment is grounds for a lawsuit. Talk to a manager, and explain the seriousness of the situation. No CSM likes that thought. better yet...ask that specific cashier to call over a manager for you to talk about what she just said. That usually is an insta-quiet for the cashier. (or get the manager yourself, i am somewhat of a mean person!)

Had another great run at Walmart last night. $51.58 worth of merchandise for $2.58 OOP! No problems on any of my coupons except some Renuzit ones that were printed in English and French and wouldn't scan. The items were only $.94 so I told her not to worry about the coupons. She had me hand her the coupon for each item as she scanned it, said they had to be done at the same time or it wouldn't work. Worried me a little, I figured I'd end up having problems with the printed ones but I didn't. Even the printed $2/1 Recycled Super Sticky Post-It coupon worked and the item was not recycled, not super sticky, and only $.97! I hadn't planned on using any of those coupons since I had 5 $1/1 any post-its flags coupons from the paper but I accidentally grabbed 6 packs of the flags so I tried one of the printed coupons. Also used a couple of $4/1 Johnson's coupons on lotion trials that were $.97 and she deducted the whole $4.

I still hate the selection and dirtiness of Walmart and the fact that when I go, usually around 9pm, they have half the aisles blocked with stock so you can't get to some stuff but it sure beats driving clear across town when I need a quick coupon fix!

Wow, ya hit the walmart jackpot :lol:
Did she have to hand enter the Johnson's or did it scan on it's own?

My wm is so horrendous, I doubt they'll careless about a letter of the policy. Once I was at the self-checkout so I could use my IP cpns, but had to get the cashier for a bogo (the one cpn I had from newspaper), when she saw all the IP's I'd already scanned, she systematically voided every single one of them! :mad: So I had her void everything, turned right around w/ my cart & went over to the checkouts at the other side of the store & rescanned everything minus the bogo, ah, good times :lmao:

Had a bad experience today at Walmart. I don't usually shop there but since the Pampers are on sale I decided to go use my coupons there. Cashier was ok but as soon as the machine beeped because I had used to many coupons it/she called the CSM. After that all went downhill since the CSM, I guess that was her since she seemed unexperienced, called someone else and they scrutinized my coupons to the point they said I was using too many and could only use one of each per purchase=transaction. I told her I had used more than one at other Walmarts and she said "they let you get away with it but we are not". The one person in line went to another register so I told them to then ring me up seperately. The last woman called someone on the walkie and said I could not jump in and out of line to split my items...and I told them there was no one there ( I had decided to go in the morning since I know it gets hectic). Anyway, she said this was their policy which makes no sense but they didn't comprehend what I was telling them so I told them to give me my coupons and I was going to Target down the road where they don't care how many I use. The full cart was left there for them to put back. I then called corporate and told them the story and later today I had the asst manager of the store called me to apologize and she said she was going to dig more into it. I just hope they get some training. I only went because of their advertising of the rollback...and they got me in the door only to leave empty handed due to some untrained personnel. Thanks for letting me vent.

Hubby works at a Walmart, and I send him in with internet coupons all the time...

since he is working...he may not have problem... b/c it is all depends on the cashier... If they really want, they can let us use the coupon.

I worked as a cashier while I was going to college and it's not as easy to do as everyone seems. Especially when you get customers who look down on you for working there to begin with. That always got to me especially since I probably had more schooling than the people that came through my line.

On the coupons, a lot of times stores get ripped off a lot with people photocopying the coupons so some stores may not take them at all. One bad apple spoils the bunch you know. So when a customer comes in with an internet coupon especially one that's black and white and on flimsy paper of course the cashier doing what they are told to do probably wouldn't take it.

I used to tell customers that next time if it was possible to use a little bit heavier paper and colored ink and they won't have much problems since they look like coupons and the cashier will more likely override them more than they would with a black and white one on regular paper. That is not harrasment at all unless I flatly said You photocopied it. There is a difference between trying to help someone and falsely accusing them of something.

As far as trying to use all the coupons on one order a lot of times the register will reject them because you aren't suppose to use them that way. I used to tell customers I can take them but you have to buy for them seperately. Most people were cool with that some people got all huffy.

Also your attitude decides how a person handles your situation. If a cashier tells a customer hey I don't think I can take this and you get nasty and start yelling at them calling them stupid and YES YOU CAN and all this chances are they aren't going to do it. If you are nice about it chances are they will let you slide on that one.

Also it may help to find out the shift changes at your store. If you catch a cashier who just got on shift they are probably more likely to take your coupons and be nice about it rather than a cashier on the end of their shift who had a bunch of customers tick them off.

As far as the internet I know from experience they don't update them very much when it comes to the policy and they do change especially if the manager got memos to stop doing something and not all stores are the same. One store may have been given permission or told not to take coupons because of shrinkage that came with people ripping them off while others don't. We had an incident and one of our stores couldn't do refunds from stores from different locations stuff like that happens. It's not because they are all dumb and don't know how to do their jobs.

I am just overly nice to cashiers and service workers because I know it's hard. Even when I don't get my way I smile and say that's ok, I understand, thanks anyway and have a good day. They will remember me for being really nice and more likely to cut me a break next time. I always remember the people who were A. extra nice and B. the ones that were jerks. I always went out of my way for the extra nice one and the ones that were the biggest jerks got another treatment. I wouldn't risk getting written up for one of them. Just be a little nicer next time and understand it's not their fault they are just doing what they are told to do.

Excellent post, AJccc4Life. :nod: :cool:

i agree,good post.cashiers have it hard sometimes, because they are right there to complain to, but usually they are just following orders.

I used to be an avid Walmart shopper until the gerber deal at Target came so I shopped there more now. But the other day when I went to Target and couldn't use some of my internet manufacturer's coupons, I went to Walmart next to use them. The cashier was nice and took them all even when the register said I got too much he just called a manager to have them approved. They were all legit coupons by the way. I probably would just go to Target for Target coupons and Walmart for the manufacturers.

Me, too. Never had a problem. :)

I'm sure you meant well with your post, but to be honest, I gave up trying to read it. For someone with so much "schooling," you may want to go back and add some punctuation every now and then.

I went to wal mart the other dat with my coupons. Had a walgreens competitor coupon for pepsi's. They say they dont price match with walgreens. I will be calling the 1-800 #

I lost my post! Did it show up?

The cashier changed the value of my coupons at the check out. She would only give me the amount of the post it notes...$1.19. I purchased 15....That is $12.15 that Walmart will receive... ("illegally" as far as I am concerned!) What would you do? She would not listen to me and the manager "is not available!!!" she told me....

They will pricematch Walgreens AD, but not walgreens coupons.

i only had to pay 4 dollars for 5 bags of dog and cat food with coupons and kroger tried to make me owe 15 dollars since 3 was for tax. thats like 7 dollars but i also got a 12pk of pop ans something else. i stayed there for like 20 min and went to my truck them had the manager come to the parking lot . i was so mad but oh well i got 4 purina one a 1 lassie for 7 dollars with tax added

Thanks! I printed this to keep in my purse. I went to Walmart a few weeks ago and the cashier refused to accept my coupons and even kept them.

If you were unhappy with the transaction, you shouldn't have completed the purchase.
In actuality, you are not entitled to the overage, nor is the store.
They are well within rights to adjust the coupon value. They should write the adjusted amount on the coupon. You could mention that (or write the amount on the coupon yourself).

What would I do? I would allow them to adjust the price and not worry about it.
I don't worry about it when they give Me the overage (I bet you don't either), so why bother worrying about it when they adjust the coupon amount.

moral of the story.... don't sweat the small stuff. Just consider the 'overage' they're going to get this time, make up pay for some of the overages you got in the past. The post-its were still free. :heart:

Oh, let me tell yall about my Walmart experience yesterday.

I got to the register and the friendly cashier rang up my stuff. The total was like $127. OK, so I give her my stack of coupons. Some of them scan, some of them don't, but she's really nice and does an override for the ones that don't (let me say at this point that I had internet coupons as well as regular manufacturer coupons.).

Anyway, We get to the end of the coupons and my new total is $68. I swipe my debit card, cashier does her thing, and a message pops up on the little screen that says my coupons have exceeded the allowed amount. WTF?

So, a CSM gets called over. She is nice, and says she has never seen this before. She calls over another CSM. This one is not so nice and demands to know how many coupons I was using. It was 34. (Is that supposed to be a lot?) She proceeds to go through all my coupons and make sure I have the corresponding products, which I do. She is confused as well (and mad), and they call over a bigger CSM. He tells them to just override it and let me go.

Keep in mind this whole finasco has taken about 15 minutes. The not-so-nice CSM tells me that from now on I shouldn't use so many coupons at once. I told her, "I didn't know there was a coupon limit." The whole ordeal was just kind of ridiculous. The nice CSM told me that maybe from now on I should break up my stuff into two separate transactions. Let me just say, I can't wait til they're done building Target here!

yea the manager at my wal-mart is mean. she turned away internet coupons. pretty annoying...

-Kat

So, I went to a Walmart today that's denied my internet coupons many times before armed with my copy of the policy and ready to put up a fight and they took them with no problem! Go figure. :lol:

I'm sorry, but why should it be up to the cashier's mood if they will accept your coupons or not? If you talk to a manger at any store that accepts coupons, they will tell you that they have a "coupon policy" and they expect their cashiers to abide by it. I'm sure stores would not be happy if they found out that some cashiers were rejecting coupons that they should have accepted, because the customer looked at them funny. Or letting copons that are against their policy slide because the customer was nice.

Although I know you meant well by your post, it just comes out making cashiers look even worse in my opinion.

Anyone else agree?

BTW, have any of you who had internet coupons rejected contacted Walmart headquarters? It might be worth it. If anything, the store manager will get in trouble for rejecting internet coupons and turning away customers, if that's not their corporate policy.

Also be aware that in at least some Walmarts if they have something priced on the shelf differently than it rings up, you get $3.00 off (or free if item is less than $3.00. I have only seen a sign explaining this in one Walmart but have gotten them to do it at several.

well know you have me worried. Hubby gets embarrassed by all my coupons as it is, especially the freebies which take up alot of time. I never used internet ones because I heard people say alot of stores won't take them but mom said her and my aunt never have a problem at Walmart. I guess I"ll try tomorrow anyway, I'm a Witch anyway so I'll probably get my way. I'll have to email my brother about this since he's a manager at another Walmart.

I go to the teeny bopper cashiers, they could care less.

I just had six of the $2 off any Post-It coupons, and so I got the 1.97 post its. The cashier lady got all worked up saying she hopes they don't write her up for letting me use those coupons. I said, well, adjust the price of the coupon down to $1.97 is you are worried about getting in trouble. She said, no, she'd let me do it this once. WTF? I just said, whatever. That's dumb.

What?:confused: Very strange that the register/debit/credit machine said something after the transaction was rang up and during payment. I guess it was trying to stop you from checking out. That doesn't make any sense if you had the proper products in your cart, maybe it was a matter of to many coupons being put through that bleeped (Sometimes they still bleep even if you have the right products I have noticed). That makes me wonder as well if it was more your number of coupons then the amount the coupons took off your total. For sure many people have posted they have had total bills as high as yours to start and have reduced them to under $10 with coupons.

When They Say "Stores"
 

In the policy it says "Stores coupons" are they referring to other stores like Target, Vons, Albertsons? Would be interesting to find out.
I sure would like to try the target coupons at wal-mart its closer!
Anyone have the 800 number for wal mart customer service?

"Use of 40 or more coupons per transaction will require approval by Customer Service Manager."
This is from the orginal post, but you said you only had 34 so go figure??

Most stores (Kroger, Rite Aid, Hillers) close to my home don't accept internet coupons, which really sucks. I have to drive 15 mins to Meijer or Target to shop these days. I will go look if those stores have such policies. Thanks!

Hmmm, my Kroger takes internet coupons. I'll have to look up their policy

My brother got back to me and said he never heard of such a policy. They take internet coupons and he's never had a problem with how many coupons a person uses. He's a manager so if he doesn't know how the heck do they expect the customer service people to handle it?

I don't shop at Walmart that often, but if I was to find out that my local Walmart did not take Internet coupons....next time I'd show up with half of my cart full of items that I had an internet coupon for. After scanning all of my items, I'd hand them my coupons. If they told me they don't accept internet coupons, I'd make them void everything in my cart I had a coupon for. Just to prove a point.

Then I'd email, call AND write Walmart headquarters with a complaint and let them know they just lost out on X amount of sales due to the fact they don't accept internet coupons. I'd attach a copy of my receipt which would show all of the voids.

I had a really funny one last night. My son needed a backpack so we went to Walmart. I had 3 of the $4 off Johnson's lotion coupons in my purse so I grabbed 3 trial size lotions and he got his backpack. She scanned all of the items and hit total. I handed her to coupons and she looked at them and said "no size listed?". I told her no but the item is less than the coupon. She read the coupon to make sure the size wasn't listed and when it wasn't she scanned them and deducted the full $4 for each one even though she knew the items were only $.97 each! So I got the lotions and the backpack for $10.

Considering the full size lotions are only $4 each to begin with, why didn't you just get those instead of the trial size? I mean I understand this ended up working out to your advantage, but you had no way of knowing she would give you $4 off for each coupon ahead of time.

I've got a few of the large sizes for at home but like the small sizes are much easier to carry in my car/purse.

I worked at Walmart for awhile in last year and I was told that if it wasn't expired and the scanner registered it, then we could take them. I never had a problem with them there. I hated price matching, though...

It's possible that the cashier scanned some of the coupons multiples times, making the limit over 40. I accidentally double scanned some coupons when I worked at Walmart and they still took off the amount and everything unless they wasn't another of that product.

I just wanted to let you all know this...

The link says that walmart accepts STORE COUPONS.. Well, i called walmart customer service and they said that it's up to the store whether or not they accept it. I didn't know that it's possible to have different policies from one walmart to the other?!

Just say you're going to walk out and not buy any of the stuff you brought to the register and most will change their mind. I never particularly cared when I worked at Walgreens. I certainly didn't screw the store I worked for, but I respected people who worked hard for good deals. If it was legit I took it, and it was always a pain to restock stuff people didn't buy, and to get a manager to cancel the purchase.

Wal-Mart
 

:lol: I only shop at wal-mart when there is a deal ... like the $4 coupons for the J & J. After their "photo dept" refused to let me make copies of a 76 yr old picture of my dad. I explained that there was NO way i could get a "release" from the original photographer for the photo that the picture was taken in 1931. It was for my dads memorial cards he passed away at 96. They said NO way. They wouldnt even let me do other family photos.
So I dropped a few "f" bombs! and called corporate when i got home The lady said she was terribly sorry and just wait a few hours and try again. I returned to wal-mart 4 hrs later and "did the deed" No problem. The same clerk that hasselled me before even rang up my order.

pays to keep a pencil or pen and paper handy I had gotten all there names etc etc before I called corporate!

PS I've never had coupon problems at Wal-Mart, Now Target is a different story!

I must disagree, totally! I worked at Target while I was in high school and college, cashier was the easiest job in the store.

I mean really how hard is it?

Step 1: Pick up item
Step 2: Scan item
Step 3: Place item in bag
Repeat steps 1-3

Nothing even remotely difficult about being a cashier. If being a cashier was a difficult and challenging job stores would not be adding more and more self-check out lanes.

If my 90 year old grandmother who has never worked a day in her life, never touch a computer can figure out how to use the self check out by herself, I do not think we are asking to much for an employee who is a “trained” and paid to be a cashier to be able to do it quickly and easily.

If you think being a cashier is hard………boy not sure what job you would find easy.

I think she was referring to the "dealing with customers" as what made the job hard. Not the actual scanning and bagging of the items.

My local Wal-Mart says the same thing, and said it was at their discretion to apply the policy. Not sure how true that is, but it is what I have been consistently told when I have asked.

They are uber-finicky with returns too -- refusing returns without a receipt even if you have valid id and aren't over the Wal-Mart limit other Wal-Marts abide by.

I wonder if Corporate gives each store the discretion to pick and choose the policies they abide by, or if the managers do it on their own without consent

I posted in the hot heals forum about getting free Halls Bursts tonight at Walmart. Be sure to look for that note.

It cracked me up because I was using several coupons to not only get the Halls, but the free Atkins drinks, and a Johnsons lotion, etc and the cashier girl literally froze when I handed her my coupons. She had never seen a coupon before and did not know what to do with them. I said, no kidding? I told her, just scan them and see what happens....and with the free Atkins, the screen asked her to enter the price and she asked me what she should put in there. Now, I could have lied through my teeth and said, "9.99" because the coupon has that as the max value. I would have been in an overage then. But I didn't. I told her what price they were and she punched it in and all was well. But I just could not believe it that this girl had never seen coupons before. No joke.

Wow, that's crazy about her not knowing what to do with coupons. When I tried to use my Atinkins coupons at Walmart, they told me I could only use one.

Jeez, was this chick a new cashier? Even so, you think she would have been trained on what to do with coupons! For the love of gosh!

thanks

I went to Walmart tonight with internet coupons in hand, along with the coupon policy (just in case!) Well, I always like to pick the young cashiers, so I found one and off I go. To my surprise, right before ringing me up, she leaves and another cashier comes on, an older lady :eek: So, she rings up my items, my total is $100.xx. I hand over my coupons.. I had 2 $4 J&J, I bought the $4.54 lotions... she reads the ENTIRE coupons, says its one per purchase. I said okay, I don't want the other one, thats fine (I didn't even notice it myself). On to the next one, I got 3 of the Ultra Mini monitors to use at CVS, but out of the 5 stores I went to, they had none, so I bought them at Walmart since the coupon expires tomorrow. Anyway, she scans it, it says enter amount (they were two different prices, $14 & $18) she enters $20, it says amount exceeded.. so I proceed to tell her that she needs to readjust because it's cheaper than $20, so she does.

Next, I had 8 bags of dog/cat food and had the $4 coupons for them, she reads them over and over again. Mind you, I've been standing in line for like 15 minutes. DH went with me (big mistake:rolleyes:) he loves my deals, but hates coupons. Anyway, she ends up calling her manager over because "she just wants to make sure", um okay whatever. Theres about 5 people getting pissy behind me. Manager walks over, says as long as they scan, take them! I look at her with a "this is ridiculous" look on my face and she rolled her eyes as if to say "I agree". So after coupons and a few other food items, my total went from $100.xx to $9.xx! I figured it was worth the hassle, saving that much at Walmart isn't always easy! Anyways, thanks for letting me vent! :lmao:

This has nothing to do with coupons, so I apologize for going off topic, but does anyone know what criteria Walmart uses before the greeter stops you on your way out to look at your receipt?

The wife and I go to Walmart every Saturday to do our shopping for the week. We usually buy a lot, but on this particular trip, my cart was fuller than usual. So full, in fact, that I got stuck trying to rearrange my basket while the wife and kids headed on out the door. When I finished, I was walking faster than normal (but certainly not running), trying to catch up, when the damn door greeter stops me with, "excuse me sir, but could we look at your receipt?" I wanted to say, "no, sorry, I'm in a bit of a hurry" and continue out the door, but I didin't...I was nice. He then proceeds to spend the next 2 minutes looking at the cart and then the receipt...back and forth...back and forth... I guess it wasn't enough to see a foot long receipt totaling $160 - he had to actually verify the items.

The only other time I've ever been stopped is when I had a basket full of firewood that was only available from an OUTSIDE pallet. Ummm...yeah. I'm going to get a cart, go outside and fill it up, go inside the store, and then leave without paying for it. Stupid walmart. :lol:

I really think they just do it if they feel like it. At least that's how it seems. But I have told them no, I'm in a hurry, before and just walked out and no one did anything. Sorry, but I don't always have the time for an 80 year old man to slowly check my cart against my receipt. If you haven't caught me stealing and I don't set the alarm off, leave me alone!

Not trying to be a smart alek here, but it is their right to inspect your bags against your receipt and if you're doing nothing wrong, then you should have no problem with it. It's their job to check people. So, I would suggest going at a time you aren't in such a hurry and let them do their job.

Geesh.

Fist off, I'm always in a hurry, so I don't appreciate you recommending I starve :shake:

Now then, I'm inclined to agree with the previous poster. I shouldn't be stopped unless there's cause. I get delayed enough having to deal with the long lines, because they only have one cashier, because they think that's ok since they have 10 self checkout lanes open that take 10 times as long because you keep getting the "please remove unscanned item from the bagging area" even though it's been scanned, or "please place item in the bagging area" even when it already has been, that I'll be damned if it's their "right" to delay me again when I'm trying to leave the store with merchandise it took me a half hour to pay for.

Thank you. That is all :cool:

It is routine Wal-Mart policy to check any items that are not bagged (at least in my area). If you had anything like water or soda that is probably what he was checking for.

ahh...ok. Thanks for the info. We have a foster child living with us, and we bought a couple of child safety gates, so that would explain it. Would also explain the firewood a couple of years ago.

I just walk fast enough so they don't even have a chance to try and stop me. By the time he gets up off his stool and over to the door I would be home and already watching TV.

If it was my store I would want to check everyone's bags to prevent fraud.
Or if they are sneaking in letters or packages to prevent mail fraud.
I'm sorry cjax, I couldn't pass it up.

thanks!

I contacted walmart's coporate after one lady getting rude with me a few months back saying that I was stealing from walmart because I was using internet coupons and that they were fake. I spoke with the manager who apologized, and I'm pretty sure the girl got fired because I never saw her there again.:dontknow:
but even the manager said their policy is to scan it and if it scans, then they have to take it.

I went to WalMart today to buy some baby products with the gift cards we received at our showers. While I was there I remembered DH saying we needed dog food. I just happened to have had a couple of $4.00 off internet coupons for Dog Chow. The bags are normally $8.80 for 22lbs so I figured $4.80 was a pretty good deal so I got two.

I also remembered about the Johnson's lotion being free so I swung by and got some. It was actually $4.97 at my WalMart and my coupon was for $4.00 so I decided .97 was still a good deal. I bought two body washes.

When I got to the register I gave the coupons to the clerk after everything was scanned. She took the first coupon then decided she needed to ask because she thought the policy had changed concerning internet coupons. She went over to another woman and asked. She came back and told me I couldn't use them. I said ok, take this stuff off and paid for the rest of my purchases.

I then swung by cust svc and told the woman the clerk had asked that I wanted to see the corporate policy concerning internet coupons. I used as few words as possible in case I had to eat them! She told me she'd have to call the manager. A few minutes later the manager came and the woman explained the situation to him. He said he'd have to go to the back of the store to get the policy.

A few minutes later he returned and as he was breezing by me he told me I could use the internet coupons and something about a refund (?). It was so casual I wasn't really sure he was talking to me. He then told the other woman that the policy changed about four months ago and they do accept them! The woman was complaining, probably because she felt silly, that they shouldn't accept them because they have no way of knowing if they're legit or not. The woman she was talking to made a statement about it being crazy. I said in my nice nasty voice, "What's crazy is that the policy changed four months ago and nobody knew it, including the store manager." They shut up after that. I got my $27.54 + tax items and only paid $12.?? and left!

So, I won, they lost. And I was soooo tempted just to leave because with me being big fat pregnant and can't breathe I'm a bit, ok, a lot, hormonal. I should really be kept away from the public!

actuelly i worked at walmart for 2 years and our walmart didnt take them.... some do some dont..they cant tell which ones were fake or not..but some doo just check with your wal mart.

:lmao: :lmao: Way to stand your ground!

I farking love it! Way to speak the truth! Repped!

I went to Walmart 2 or 3 weeks ago with my deaf friend. I brought internet coupons and regular coupons also with me to Walmart and shopped there and it was total $24.92 without coupons so I gave them to the cashier and used up all the coupons down to $3.71. I paid $4.00 and got change back. I love it! LOL

hi, could any one show me where to find the wall mart coupons please, thank you :hug:

What walmart coupons??

the coupons that everybody is using

They are manufacturer coupons. Walmart doesn't have "store coupons" like Target does.

You get them on the internet, or out of the Sunday paper.

Is there something particular you are looking for?

oh thanks a lot, no i just wonder what coupons are people using, and maybe i could use it too. you know, i dont need anything in particular, but i could always use some good deals

Do you shop at Target? If so, get subscribed to the Target Deals thread. Subscribe to any threads that talk about using coupons.

Next time they tell you that say you want to talk to a csm. Tell the manager you know they accept valid internet coupons. Sometimes its just certain cashiers that have a bug up there but and want to share there mood. :) Walmart does take them besides price matching. :cool:

Call ahead and talk to a manager and get there name so you can make it faster through line.

Went to Wal-Mart today with only 5 internet coupons, but when I went to pay the cashier told me "No" we don't take internet coupons. I tried to explain that as long as they scanned, it should be okay. All he said was "No" again. I still bought the stuff, then went to talk to another cashier who used her walkie talkie to talk to a manager. That manager said, "No" as well. So, then I went to customer service to ask them and that person said that as long as they scan we should take them. So the customer service person took my coupons and I got my money back from Customer Service. I wonder why so many employees at Wal-Mart are on a different page with other Wal-Mart employees....

Did you have a copy of their corporate policy from the website on you? I always carry that with me. And I refuse to buy if they say they won't take the coupons. If you have multiple items, they'll often change their minds because they don't want to void everything out.

No, I didn't have the policy with me. I went to that same store about a month ago and a different cashier took my internet coupons. This time, a different guy would not take my coupons. I had 5 different coupons. But, the customer service person took my coupons and gave me my money back.

how exactly do you get internet coupons to scan? I just have always assumed that they don't so I have never tried to use them.

As long as your ink and printer are good, there's no problem. I use internet coupons on a regular basis and I can only think of 1 instance that the coupon wouldn't scan. I don't see why they wouldn't. :confused:

ok thanks I 'll try using them them.

They have a bar code and scan just like any other coupon would.

just a warning...sometimes the CSM is just as ignorant as the employees. which is what happened in my case...several times. my suggestion is to get the store manager...forget about CSM. the store manager doesnt want you to contact Walmart corporate...they're the ones who really give a crap. i've spoken to the store manager about the CSM and told him what a bad attitude she had, etc. i dunno if she still works there...i dont go there. nearly every employee at the specific location i'm speaking of, is totally ignorant. would you believe a cashier didnt know how to scan coupons??? i mean, isnt that part of your job to know?! and how hard could it be? you just SCAN it!

I mailed a complaint to Walmart corporate headquarters and in Saturday's mail there was a personalize apology, along with a $20 Walmart gift card for my troubles! So make sure you send your complaints if you are getting the runaround at your local Walmart store.

which address did u use? i've only phoned in and emailed complaints, with no resolution.

What was the address?

Was it this:

Customer Service at Walmart.com
7000 Marina Blvd.
Brisbane, CA 94005

I just went to Walmart today, and tried to use a internet coupon from Ekrich(sp?). I went through the self checkout. The machine wouldn't take it, but the cashier at the self checkouts typed it in, and everything was fine.

Did you know that with many coupons you have to only scan the left bar code? Most of the time you have to put your thumb over the right one while scanning. If you pay attention to the cashiers that know what they're doing, they all do that.

Why is that, does anyone know?:confused: :confused:

You people need to stop shopping at Wal-Mart. Shop at retail stores that value customer service. At stores like CVS, Staples, and Costco the managers are trained to bend over backwards for customers, the employees are treated well, which in-turn maintains a good atmosphere where all employees want to help customers.

Yet people continue to shop at stores like Wal-Mart, where you can see employees that wear baggy jeans, don't tuck in their shirts, ignore customers, talk on their cell phones on the sales floor, and worst of all aren't even able to help customers correctly in their own department.

Walmart prices
 

Thank you. I got such a kick out of this. I work at CVS and can't tell you how many times we hear, "This is cheaper at Walmart!!" We all just bites our tongues, thinking, "well then GO TO WALMART you lazy bum!!!!" I'm glad we don't really do price matching. Amazing how many people expect you to just take their word for it, and change the price right there without verifying anything!!! Or they want a price match on 2 completely different items.

Anyways, thanks for making me smile. :) Have a wonderful day!

Here is a better address 702 SW Eighth St., Bentonville, AR 72716-0117 or call 1-501-273-4000 (Consumer Action Handbook)

The funny thing is, if you actually pay attention to coupons, sales, and Extra Bucks, CVS ends up being cheaper. I get MUCH better bargains at CVS than I've ever found at WM and the customer service is so much better!

I agree and where they value their military personnel that are serving in Iraq. Sears is paying the difference ( if there is any ) between what a soldier will make while in Iraq and what their salary/pay was while at Sears. So that the families do not suffer any additional hardships :heart: :heart: And they are continuing ALL BENEFITS for the families , even though the families are covered under Tricare while soldier in on tour:nod: :nod:

I have never spent a dime in walmart nor walked in the doors and I never will :shake:

702 SW Eighth St., Bentonville, AR 72716-0117 or call 1-501-273-4000

Not all CVS, etc. have friendly employees though. It's not a given that you will get great service anywhere, imho.

You want to talk about bad customer service..Go to KMart..I have never had such bad customer service as I got at KMart. I agree thta CVS has good CS. WalMart is normaly hit or miss for me.

I refuse to go to kmart, I don't care how good the deal is.

CVS is the largest pharmacy retail chain in America after their purchase of 700 Sav-On and Osco pharmacy stores (and even Albertsons stores):

http://investor.cvs.com/phoenix.z...highlight=

So you might be getting bad customer service at a CVS store and not even realize that you are shopping at CVS since they own and operate so many different stores across the US.

As far as the CVS Stores that are actually branded "CVS" most of those stores operate out of the midwest which doesn't really count because the population densities in the midwest are nothing compared to the big city areas like San Francisco, Los Angeles, Dallas, New York, etc.

Of course if you open a Walmart in the San Francisco Bay Area it's gonna be a crazy setting because everyone wants a deal so there are lines 10-15 people deep every day. I guarantee you if you goto Tulsa Oklahoma or whever CVS Stores are located you be lucky to find one or two people in line.

I worked as a retail cashier for 13 years. If I only had to concentrate on one or two customers obviously I will be able to give much better customer service rather than the 5 or 6 people I usually got swamped with simultaneously when I worked at Target in northern California.

When I have internet coupons I used self checkout hahaha

I use self check out nearly all the time, that way I make sure I get credited for every stinking coupon I have.

Well I went to walmart today to use the polly pocket coupon...............

They called a mamnager, she called another one, and was told THEY WOULN'T take it! The first manager told her that as long as it SCANNED they would, so they scanned it and WHOHOOOOO FREE POlly pocket!!!

They the cashier said I am going to go print one of those when I get home LOL!!!!!

Thanks much for this info. I have a couple of coupons lying around. I will try this and let you know if it works.

Sorry just wanted to add if you (not free because it will still call cashier) I usually go to self check. If you have a regular scan coded internet coupon it will take it. If you want to price match coupons though yet again you have to go to a cashier.



I used to be a Walmart employee like 7 years ago.. lol

:mad:

I hate Wal-Mart now. After reading the official coupon policy, I decided to take a polly pocket coupon with me when I went for groceries at the super center.

Cashier was rude, and said they don't take internet coupons. I tell her I have a copy of the official policy. She says "that's not real". LOL Sure, I have plenty of time sitting around in my basement making up fake coupons and fake internet coupon acceptance policies :rolleyes: I ask her to check with a manager. She says NO. She scans the coupon anyway (but I thought it wasn't their policy, lol). She says it printed off a notice saying the coupon is fake -- Oh, really, interesting I tell her, may I please SEE this mysterious notice that printed saying it's a fake? NO, she says. I again ask her to get a manager. She again says NO, but stomps herself over to the CSM stand and the CSM tells her to just take it "this time".

She finishes my transaction, scrutinizing even my glossy coupons from the Sunday inserts, slams my change and oldest son's chocolate milk that he asked to have out of the bag down on the little area where you sign a credit card receipt, and leaves my bags in the little carousel as she starts scanning the next person's order :mad: :mad:

I ask for a manager again, but she ignores me. So, with the four kids in tow, I call 1-800-Wal-Mart as I push the cart and the kids to the front of the store. Lovely woman from 1-800-wal-mart tells me how sorry she is that I do not understand wal-mart's coupon policy, and proceeds to tell me how regardless of what I THINK I know about the policy on internet coupons, that it is up to each individual store to determine if they take them. I tell her I printed off a copy of it, and she says she doesn't know what I have printed off, but that it certainly cannot be wal-mart's policy if it says what I am reading off to her :mad: :mad:

She does tell me that if I have a "concern" about the shopping experience,she can certainly call the store and have a manager meet me -- that perhaps the cashier didn't get him for me because he was busy (yeah, sure, that's why she said NO, and then chose to ignore me).

Stupid Wal-Mart :mad: :mad: What really stinks is that apparently 1-800-Wal-Mart is a waste of time talking to, because at least the woman I spoke with says there is no "official" policy :mad: Stupid, stupid Wal-Mart :mad:

Wal-Mart PUBLISHED coupon policy
 

Wal-Mart Coupon Policy

Wal-Mart accepts the following types of coupons (see guidelines below):

Manufacturer coupons (Cents Off)
Free merchandise (or Buy-One-Get-One-Free) coupons
Store coupons
Pharmacy (Advertising and Promotional) coupons
Internet coupons
Soft drink container caps
The following are guidelines and limits:

Wal-Mart only accepts coupons for merchandise we sell and only when presented at the time of purchase.
Coupons should have an expiration date and be presented within the valid dates. Wal-Mart will not accept expired coupons.
Internet coupons should be legible and say "Manufacturer Coupon." There should be a valid remit address for the manufacturer and a scannable bar code.
Only one coupon per item is permitted.
Use of 40 or more coupons per transaction will require approval by Customer Service Manager.
This comes from the website:
http://walmartfacts.com/search/de...txt=coupon
7/10/07

Sorry, I should not have made that website link so huge, but it pisses me off when people get screwed over at walmart, like your coupons is coming out of their min. wage paycheck or something.

Now you got some ammunition. FIGHT THEM BACK!!!

You definitely need to write corporate. That is unacceptable behavior all around. Include the URL to their policy and make it known you will not be shopping Walmart if this is satisfactorily resolved.

i know how u feel thats why im always nice to the cashier, i say hello and how are you doing. later that day she goes home and thinks about that nice guy that asked me how my day was and all the other scumbums that gave me a hard time. i try to be nice

right there i think you made a lil mistake, after the cashier says we dotn take that then my next step would be to have her bring a supervisor immediately, dont waste your time speakin to a cashier, no offense but they arent supervisors and can not make managerial decisions. u get that fat round bald manager at your counter and u tell him he better honor the coupon or youll see him at 10 pm lol

I called 1800 Walmart
 

Just to verify the online facts and she said "It is up to the managers discression" (Sorry If I spelled that wrong, I am not aware of the proper spelling). I asked "Then shouldn't it be listed on the webpage somewhere?" She just kept telling me it was under the managers discression.... How do you respond to this? What do you do now? I have never had an issue with internet coupons at my Walmart, in Atlanta GA, but I am terrified that I am going to be publically humiliated infront of everyone.

I agree. You should have just stood there until she called for a manager. It would have taken her 2 seconds to pick up the phone and call for one to meet you at the checkout. Or I would have refused to pay for my items until she called a manager.

I think I may email this thread to them at walmart.com, just so they know how much bad press they are getting over this.

Hello...Iam unable t see the coupon

there isnt a coupon. its the store's coupon policy. :)

Thank God for Policy
 

:lol: , this makes me laugh. Sure it can be furiating at times but when it comes to irate customers like queen Wal-Mart Policy Protects us. You can scream and yell to get someone fired. Unless that cashier retaliated verbaly, physicaly, sexualy, racialy, there is nothing walmart can do. Once your are there 90+ days you can only be talked to. WM can not fire you without probable cause unless you retaliated stated above. :lol:

its only harrasment if you complain about it once and it doesn't stop and continues to happen and you have kept some form of records of each insident to prove it. Than is it only considerd harrasment and can be taken to court.

I work in a walmart in Montana and my city just got 2 new Walgreens stores. Our store does not pricematch or use coupons for Walgreens. It has to do with how Walgreen stockes their store. Walgreens does not have a large backstock like Wal-Mart does. Walgreens only orders enough to fill the shelf and when they are getting low order more. One of my managers at Wal-Mart became a store manager for Walgreens and still frequently shopes at Wal-Mart, she explained it all to me and it makes sense since Walgreens will give you a rein check and Wal-Mart does not issue reain checks hense the reson for so much back stock. In shor Wal-Mart stores do not want to make up the difference for Walgreens short comings.

I see your point, but after talking to 1-800-Wal-Mart and being told that taking the coupons is up to the manager's disgression, I doubt it would have helped. I was (and still am) very upset 1) with the cashier and 2) with Wal-Mart's policy being not enforced. It is insane that they have a published "policy" yet call 1-800 Wal-Mart and they will tell you it's up to the manager of each store. Ridiculous!

After reading MTWMemployee's comments, I have to wonder if Wal-Mart even cares. All they do is "talk" to the employee if they are out of line? No consequences such as "a mark against them" for raises or anything? That is absurd! Maybe that is why so many Wal-Mart employees feel they can treat customers so horribly -- there are no consequences for it.

Thank you so much. Tried to rep you but it didn't let.

In all seriousness, I doubt that they'd give a rats behind if you didn't shop there again ("you'll never set foot in here again? look--12 more people just came in the door...not as if we need you here!"). I don't even think the addage about the unhappy shopper telling 10 other people not to shop there really scares them that much either.

I Use The Self Scan Saves All The Headaches!!

I would LOVE some advice on this one...

I was in Walmart using some internet coupons, everything went fine and I was being handed my change when a "floor supervisor" (the lady who walks around the cashiers and helps) told my checker that they don't take internet coupons, but it would be ok this once. SO being the pest, after I left (remembering this thread) I called and asked when the policy changed...and she said MONTHS ago they stopped taking internet coupons, and it was nationwide...WTF?! :eek:

Not sure if I should go in and speak to the manager about why my walmart is not following the posted corporate policy or not....what do you guys think?!

I have no clue as to why Wal-Mart cannot get their policy straight. If they changed it, they should have had the sense to take down the info from their website. For such a huge corporation, I am sure they have the capabilities to do so with no problem.

I would suggest writing corporate (I did, but heard nothing back, I think it may be so soon to expect a response).

Sorry but it is not their right. They can not detain you (prevent you from leaving) unless they have probable cause. The only time you must stop is;
-If you agreed to in a contract (IE membership clubs)
-Are caught stealing
-Set off the alarm and you are asked to stop by an employee (some states)

Even if they post a sign, stores do not have a right to search your bags (purse or plastic) or your belongings. Keep in mind, they also do not have to let you in the door.

"if you're doing nothing wrong, then you should have no problem with it." -this has got to be my biggest concern of society lately. I will assume you meant "If you have broken no law, then it should be okay for them to look through your bags."
What if I just bought a banana, a Cucumber, a pack of Trojans, and a tube of KY. Even though I broke no laws, would I want someone to judge me based on my purchases (assume I used the self checkout lane for this one)? Additionally if I am truly in a hurry, I do not <b>want</b> to stop and let them examine my purchases.

The same holds true at all stores not just Wal-Mart.

Best Buy is my favorite. On the rare occasion I surrender part of my pay to Best Buy, when the guy at the door ask to see my receipt I simply say "no thanks" and walk out. This usually elicits a quick jump to his feet and a very surprised verbal response response, such as "sir, I need to see your receipt". I simply walk away.

Thank you for the info. I am going to print it out.

With Walmart it's all about working the angles and willing to be "That pain in the butt" they have a certain amount of money set aside just to appease customers and give them discounts that they really shouldn't get. The key is to be a pain in the butt without being rude so that you never make the manager feel like he is "losing" if he gives you something, try to get him to understand your point, be reasonable, logical, and even tempered and you'll get just about anything you want. I've seen someone walk away with a $1100 mower for $800 because that was the price he mistakenly thought it was...(Mind you this was about 10 years ago when I was in college) but it does happen.

My walmart doesn't take internet coupons either,

good news . thanks

I barely even go in to Walmart anymore since I learned how to Target shop, Slick Deal style. So they can go under as far as I'm concerned. Targets got everything I need.

wow, so I can get 39 free juicy juice bottles from Wal-Mart No hassle??

Letter to Bentonville
 

and what do you know; the manager of a Rensselaer County WalMart left a message the next day telling me "of course we take internet coupons." This was after a cashier accused me of counterfitting the coupons. FWIW I took the coupons across the street to Target and they accepted them with no problem.

I really dont like Walmart, but, they have taken internet coupons. I used them in the pharmacy

i'm so sick of walmart, not going back after today and the hassle they gave me over internet coupons in spite of the fact i was reading them their own company policy.

target or bust.

I can't find the coupon you guys have been debating about. where is it ?

no coupon. we are discussing the coupon policy and how walmart tries to cheat you out of not letting you use internet printed coupons.

Thanks, Now i can finally use my coupons that they never take!

aahh alright. where can I get internet coupon then ? because I go there often lol

Ummmmm....on the internet???

there isnt a internet coupon specifically for walmart. we are discussing the internet coupons you can find anywhere online. you print them and walmart is suppose to take them. but dont be surprised if they dont or try to screw you over. thats what this thread is about.

tried to use a coupon last week... they said "we dont take internet coupons". I saw this link before but felt my Walmart wouldnt be as anal as ya'lls. I guess not. Printing this out for next shopping time and plan on going up to the SAME cashier to prove my point.

Thanks guys!

I won't go back to walmart since they made me feel like a criminal over a $5 polly pocket coupon...they finally took it...and gave me the evil eye all the way out. I'll gladly give my money to target and not get hassled.

walmart , target they aren't any better than each other,...just depends on whose at the register....Target has done the same thing to me but ....i keep going back with millions of coupons

wal-mart here is actually pretty cool about it. One girl went in a tizzy cause it wouldnt scan and i swear it was like dealing with a 2 year old in a toy store that wasn't getting their way. it was so funny i have NEVER worked at walmart and I had to talk her through how to do it manually. tells you how much I use coupons lol

I agree with this statement. I've had trouble at both stores (with Target basically calling me a criminal and having security escort me out over ONE internet printed coupon, and the local Walmart's cashiers are incompetant beyond belief), which is why I only shop there when I'm not using coupons (or using coupons I've gotten from the newspaper...but none BOGO or FREE or anything cuz they go into a freak out). I go to neither for groceries (Target is not a grocery store here). I rarely go to both stores because Kroger has nearly everything I need and NONE of the hassle as far as groceries/coupons go. It's very rare that I will go to Walmart or Target for anything. But I do go in there for household necessities on occasion...I'd say overall I visit Walmart or Target maybe 10 times per year total. I'm very dissatisfied with the way they treat their customers (and employees. my friend worked at walmart and they treated him horribly.)

Priceless!!! Everything that I've ever encountered and more....But I will still go there to USE AS MANY COUPONS AS POSSIBILE FOR MY OVERAGE!!!!

I have found Target to be much more accommodating of my coupon usage than walmart. I can get my deals much slicker at Target than I can at Walmart, who thinks they are God's gift to the retail world.