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Old 11-20-2008, 04:08 PM #610
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Dec 2005
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Just got this from SmithMicro
Quote :
November 20, 2008.

Dear Valued Customer,

A third party rebate processing company that was responsible for processing rebate claims and issuing mail-in-rebate checks for various Smith Micro software products (along with many other products of a number of other companies) filed a Chapter 11 Bankruptcy petition on November 14, 2008. The funds provided to them by Smith Micro Software, Inc. (and other companies) apparently are no longer available to satisfy the rebate checks such company issued on behalf of Smith Micro and other companies. If you recently received a rebate check from Smith Micro, you should not attempt to cash the rebate check, as it likely will bounce. We apologize for any inconvenience, delay or confusion this may cause.
Accordingly, we request that any affected customers take the following
actions:


1. If you are holding or receive a rebate check for Smith Micro software products which is dated on or before November 14, 2008, please do not cash the check, as it may bounce.

2. If you have not yet mailed in your rebate claim materials for Smith Micro software products, please hold such materials until you receive further instruction. We are making new processing arrangements, with a new mail in address.

3. Please look for updated postings on the SmithMicro website on or about November 21, 2008 for further instruction on where to mail your rebate claim material and how to exchange your check for a new check that you will be able to cash.

Please check our web site later this week for further instructions and contact information for any questions you may have.

Again, we sincerely apologize again for any inconvenience. Please be assured that we value your business and remain committed to ensuring that you receive your refund as soon as possible, and that we hope you will continue to have full confidence in Smith Micro Software, Inc.


Sincerely,
Smith Micro Software, Inc.