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Old 11-23-2008, 11:02 AM #660
jwilliams007 is offline jwilliams007
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Logitech Rebates

Slickdeals, you might want to add this official website address to the front page (Companies that have taken action and informed their customers so far) from Logitech regarding the rebates in addition to the forum links that you already have.
http://www.logitech.com/index.cfm...9&cl=us,en


Hi All:

Logitech has confirmed and all users that have rebates should be able to cash their rebates with no problems. Users that haven't, please look at the above link for the new mailing address for Logitech rebates.


Thanks and good luck!

Excerpt below:


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Note About Mail-In Rebates

Recently, Logitech learned that one of our business partners for issuing mail-in rebate checks in the United States and Canada has encountered financial difficulties. The good news is that we are working to minimize any inconvenience to you:

* If you have a mail-in rebate check for a Logitech product, you should be able to deposit it without any issues.
* If you are waiting for a mail-in rebate check for a Logitech product, it should arrive on time or be delayed by a week at the most.
* If you are about to apply for a mail-in rebate for a Logitech product, go ahead and do so – the process does not change. You can use the address you have now or it might be slightly faster to use this new address:

Logitech Rebates
P.O. Box 540004
Dept. #: (use the same dept number as on the rebate coupon/PDF form)
El Paso, TX 88554-0004

If you want to check on status for your mail-in rebate, please use the process outlined below:
How to check the status of your mail-in rebate

There are two ways to check the status of your mail-in rebate: by phone or online. Remember, it's always a good idea to make photocopies of all materials submitted and keep those copies for your records!

If you prefer to call, please check your product rebate form for a telephone number located in the Terms and Conditions section. This number will put you in direct contact with our carefully-screened rebate fulfillment partners, who will work to provide you with the most accurate information and best customer service possible.

If you would like to continue checking your rebate status online, please follow the steps below. This is the fastest and most convenient way to check status, however because we use multiple fulfillment partners, we need to verify certain information on your rebate form to ensure that you are directed to the correct partner website. Please make a note of the following:
Any US or Canadian Retailer or E-tailer (except Staples USA, Staples Canada, Bureau En Gros, or Business Depot Canada):
Address format on mail-in rebate:
USA:
Dept. XXXX
Logitech Rebates
P.O. Box 134
Niagara Falls, NY 14302-0134
- or -
Dept. XXXXX
Courrier à : Logitech Rebates
PO Box 979
Fonthill, ON L0S 1E0
Customer service #: 1-866-533-6880
Website address: http://logitech.rebatestatus.com

For Staples USA only:
Address format on mail-in rebate:
xxxx Promo Name xxxx
05-xxxxx
PO Box 028509
Miami, FL 33102-8509
Customer service #: 1-877-755-3837
Website address: http://www.rebateshq.com

For Staples Canada, Bureau En Gros, or Business Depot Canada only:
Address format on mail-in rebate:
Dept. xxxx xxxx
Promo Name xxxx
PO BOX 1210
Welland, Ontario L3B 5N9
Canada
Customer service #: 1-866-464-1122
Website address (English): http://staples.rebatestatus.ca
Website address (French): http://bureauengros.monrabais.ca

Mail in rebate FAQs:

Q: I´ve misplaced my receipt, how can I get my rebate?
A: Most retailers can reprint a receipt, especially if you paid with a credit card and know your exact purchase date.

Q: Should I send a copy of my receipt and keep the original?
A: Please review the terms and conditions of your rebate form. If you are required to send the original, please do so and always keep a copy of the original for your records.

Q: My rebate form says "please send the original UPC" — what does this mean?
A: The UPC is the black & white "bar code" found on our packaging. It is a unique reference per product, and there is only one per package. Logitech uses this code as proof of purchase, and to confirm that the product has not been returned to the retailer. If you´re unsure of where to locate the UPC, please contact us at 702-269-3457.

Q: I forgot to send in for my rebate and now it has expired. If I send it in late, will I be able to get my rebate?
A: We carefully identify our terms and conditions on each rebate, and base those terms on industry standards. We want to offer enough time for each customer to redeem our mail-in rebates, so we identify a fair time frame for postmarking of the mail-in rebate (the postmark date is identified as the date the post office stamps on your envelope, not the date when the fulfillment house receives your request). If the postmark date stated in the rebate terms and conditions has passed, unfortunately you will not qualify.

Q: I checked the status of my rebate, or just received a post card informing me that my rebate is invalid. What do I need to do to receive my rebate?
A: Our rebate fulfillment partner will always be able to provide you the reason why it has been denied. Some examples: missing information, missed postmark date, incorrect product mail-in rebate form, etcetera. If there is any problem, please contact our rebate fulfillment partners above. They always keep all the documents they receive, but your copy of your receipt and rebate form will be useful in resolving any dispute.
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Last edited by jwilliams007; 11-23-2008 at 11:08 AM..