I have the Touch Pro, and it is an AMAZING phone if you like to fiddle with your device, and is more on the techy side. It can do everythin and anything you want. I have also heard from multiple people that the Treo 800W sucks. You could probably wait for the new phones to come out pretty soon. The Palm Treo Pro is supposed to be out now/soon. Check best buy, because they usually have phones before the store. I purchased my Treo Pro from Best Buy, extending my SERO contract without changing anything. The Palm Pre is supposed to be coming out in summer as well, and that seems to be a pretty cool phone.