Was it really an upgrade?
I was excited about an Android phone on VZW with an exposed keyboard (not a slide-out like the Droid/Droid 2) but I was disappointed with the feel of the keyboard when I tried it in store.
I'll have it in a couple of days so I'm not sure yet. I had tired of blackberry's lack of internet functionality so I decided to see if android is better for my uses. I did not want to give up a physical keyboard, but width was more important than typing feel. The Droid keys were fine for me when I tried in store.